INTRODUCTION
4
CUSTOMER SERVICE
We believe the Galbreath support staff to be the most
efficient in the industry. We provide prompt processing
of requests for service, repair, and warranty assistance.
Should you have any questions or concerns with your
Galbreath hoist, you can contact your local dealer or
Galbreath Customer Service Representative.
If you contact us regarding a concern with your
Galbreath hoist, the Galbreath Customer Service
Department in Winamac, Indiana will request the
following information:
• Your Company Name
• Address
• City, State, ZIP code
• Phone Number and Fax number (with area code)
• Contact Name for Service Representative to call
• Equipment Model
• Equipment Serial Number
• Brief description of the problem
The hoist serial number can be found on the Galbreath
nameplate next to the main control valve or on the
driver’s side front of the tipping frame. The serial
number is also welded on the inside passenger side
front of the tipping frame.
If service is required within the warranty period, you
must obtain authorization from the Galbreath Customer
Service Department before ANY warranty repairs
can be performed; unauthorized repair may void your
warranty.
After gathering the required information, call 1-800-285-
0666 and follow the phone directions to contact the
customer service/warranty department. A customer
service representative will advise you as to how your
situation will be handled.
For sales and application issues, please call your local
dealer or your closest Galbreath facility.
Questions?
www.galbreathproducts.com
1-800-285-0666
Galbreath Customer Service
Phone:
1-800-285-0666
Fax:
1-574-946-4579
E-Mail:
Web Site:
www.galbreathproducts.com
Parts Place
Phone:
1-800-946-9476
Fax:
1-574-946-4269
E-Mail:
Web Site:
www.partsplace-inc.com
