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Galaxy GHDXS2-1430R-16F4D Installation and Hardware Reference Manual

B-2

Accessories

GAL-

9273S1DT2S1S

Drive tray, 2 SAS-to-1 SATA(SATA-II) MUX

conversion, power MOS switch embedded, dual-

controller subsystems.

Table B-1: Spare Parts

NOTE:

ADDITIONAL FC SWITCHES, HBAS, CABLES AND OTHER FC

SYSTEM COMPONENTS ARE AVAILABLE BY CONTACTING

RORKE DATA SALES.

B.2 Accessories

Accessories that came with the subsystem are listed in

Table B-2.

Model Name

Description

GAL-9011

Null modem, DB9 female to DB9 male, wires

swapped

GAL-9270AYCab

(1430R-16F4D)

Serial port Y-cable for dual-controller

subsystems, 2 audio jacks -to- 1 DB-9;

maintenance-free during controller failover

Table B-2: Accessories Shipped with the Subsystem

Accessories that must be purchased separately are listed in

Table B-2.

Model Name

Description

GAL-

9273CDTrayDmy

Dummy Drive tray, Type-II bezel

GAL-9279S1N2S1S

HDD MUX board, 2 SAS-to-1 SATA (SATA-II)

MUX conversion, active-active port selector,

dual-controller subsystems, 5V only.

GAL-

9273S1DT2S1S

Drive tray, 2 SAS-to-1 SATA(SATA-II) MUX

conversion, power MOS switch embedded, dual-

controller subsystems.

GAL-9270CUPSCab UPS

cable, audio-jack to DB-9

Summary of Contents for GHDXS2-1430R-16F4D

Page 1: ...Galaxy RAID 16 bay GHDXS2 1430R 16F4D 4G FC to SAS SATA RAID Subsystem Installation and Hardware Reference Manual Version 1 0 9 07 ...

Page 2: ...tallation and Hardware Reference Manual ii Contact Information Americas Rorke Data 76276 Golden Triangle Drive Eden Prairie MN 55344 USA Tel 1 800 328 8147 Fax 1 952 829 0988 sales rorke com techsupport rorke com http www rorke com ...

Page 3: ...lied warranties of merchantability or fitness for any particular purpose Furthermore Rorke Data reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks Rorke the Rorke logo RAIDWatch and Galaxy are r...

Page 4: ...ce and 2 this device may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment...

Page 5: ... authority to operate the equipment This device is in conformity with the EMC CB Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other m...

Page 6: ...e Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources Fo...

Page 7: ...lled 2 7 2 6 HARD DRIVE INSTALLATION 2 7 2 6 1 Hard Drive Installation Prerequisites 2 7 2 6 2 Drive Installation without MUX Kit 2 9 2 6 3 Drive Installation with MUX Kit 2 9 2 7 DRIVE TRAY INSTALLATION 2 10 2 8 OPTIONAL MUX KIT INSTALLATION 2 12 2 9 BBU INSTALLATION 2 13 2 9 1 BBU Warnings and Precautions 2 13 2 9 2 Installation Procedure 2 14 2 10 RACKMOUNTING 2 16 CHAPTER 3 SUBSYSTEM CONNECTIO...

Page 8: ...ntroller Module 5 3 5 2 3 Replacing the Controller Module 5 5 5 3 DIMM MODULE REPLACEMENT 5 7 5 3 1 DIMM Module Considerations 5 7 5 3 2 DIMM Module Upgrade Replacement Procedure 5 7 5 4 REPLACING A FAULTY BBU 5 9 5 5 REPLACING A FAULTY PSU 5 12 5 5 1 PSU Overview 5 12 5 5 2 Replacing the PSU 5 13 5 6 COOLING MODULE MAINTENANCE 5 16 5 6 1 Notes on Cooling Module Maintenance 5 16 5 6 2 Replacing a ...

Page 9: ... C PINOUTS C 1 SFP CONNECTOR PINOUTS C 1 C 2 COM1 CABLE DB9 AND AUDIO JACK PINOUTS C 3 C 3 COM1 CABLE DB9 AUDIO JACK Y CABLE PINOUTS C 3 C 4 COM2 UPS CABLE DB9 AND AUDIO JACK PINOUTS C 4 C 5 GAL 9011 NULL MODEM C 5 C 6 LAN PORT PINOUTS C 6 C 7 POWER CONNECTORS C 7 C 8 CONNECTOR TYPE AND OTHER INFORMATION C 7 C 8 1 Connector Type and Supported Connections C 7 ...

Page 10: ...f a module fails leave it in place until you have a replacement unit and you are ready to replace it Handle subsystem modules using their retention screws eject levers and the metal frames face plates Avoid touching PCB boards and connector pins Airflow Consideration The subsystem requires an airflow clearance especially at the front and rear Be sure that the rack cabinet into which the subsystem ...

Page 11: ... are not user serviceable Describe the configuration options of firmware using terminal emulation programs or the RAIDWatch GUI that came with your subsystem Give a detailed description of the RAID controllers embedded within the subsystem Revision History Rev 1 0 Initial release Who should read this manual This manual assumes that its readers are experienced with computer hardware installation an...

Page 12: ... you should follow in order Important information that users should be aware of is indicated with the following icons NOTE These messages inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help you avoid making mistakes CAUTION Cautionary messages should also be heeded to help you reduce the ch...

Page 13: ...unrecoverable errors and system downtime Always perform a backup of your data and consult technical personnel before proceeding with any firmware upgrade NOTE The firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manual We provide special revisions for various application purposes Therefore DO NOT upgrade your firmware unle...

Page 14: ... to connect the corresponding FC channels on partner controllers together to facilitate fault tolerant connections A common backplane provides fault tolerant data paths across dual ported SAS disk drives over two separate SAS domains The subsystem is ideal for high performance and high availability storage applications and is highly scalable via a 4x multi lane SAS expansion port Terabytes of expa...

Page 15: ... rear panels Separately purchased rackmount rails are available from Infortrend for installation into 19 standard racks or cabinets Please acquaint yourself with the locations of individual components before proceeding with hardware installation NOTE Components accessed through the front panel are referred to as Front Panel Components and components accessed through the rear panel are referred to ...

Page 16: ...430R 16F4D Subsystem Rear View RAID controller modules Each controller module contains a main circuit board and a pre installed DDR RAM DIMM module See Section 1 3 3 About the dual redundant RAID controllers in GHDX2 1430R 16F4D For the RAID subsystem featuring redundant RAID controllers the upper controller module is identified as Controller A while the lower controller module is identified as Co...

Page 17: ...m the front to the rear See Section 1 3 7 1 2 3 Integrated Backplane An integrated backplane board separates the front and rear sections of the chassis This circuit board provides logic level signals and low voltage power paths Thermal sensors and I2C devices are implemented to detect system temperature and PSU cooling module presence signals This board contains no user serviceable components The ...

Page 18: ...erent name can be assigned to the subsystem for ease of identification in a topology consisting numerous arrays 1 3 2 Drive Tray Figure 1 4 Drive Tray Front View PN GAL 9273CDTray The RAID subsystem comes with sixteen 16 drive trays see Figure 1 4 designed to accommodate separately purchased standard 1 inch pitch 3 5 inch SAS SATA disk drives Two 2 LEDs on the drive tray s front bezel indicate dri...

Page 19: ...Kit Figure 1 6 MUX Kit P N GAL 9273S1N2S1S MUX kit GAL 9273S1DT2S1S Drive tray with a pre installed MUX kit The MUX kit enables partner RAID controllers to access individual SATA II hard drives in a dual controller configuration Because of the relatively high price of the emerging SAS drives SATA II disk drives may be a more popular choice for the moment As the result a MUX kit is attached to ever...

Page 20: ...The RAID controller module that came with your subsystem contains a controller board a BBU adapter board an interface faceplate and a pre installed DIMM module The BBU adapter board is mounted on top of the main circuit board and is non user serviceable The DDR RAM DIMM socket is strategically placed on an easily accessible location See Figure 1 7 A BBU slot on the top center of the controller mod...

Page 21: ...ajor Subsystem Components WARNING Although the RAID controller can be removed the only time you should touch the controller itself is to install upgrade the memory modules The RAID controller is built of sensitive components and unnecessary tampering can damage the controller ...

Page 22: ...roller 2 PSU 3 Cooling module 4 Enclosure thermal 5 Disk drives A managing RAID subsystem acquires JBOD component statuses via a proprietary enclosure service using in band SAS port connectivity No additional management connection is required JBOD Identifier The managing RAID subsystem will sound the alarm and deliver notification messages if the following occur 1 JBOD ID conflict If more than one...

Page 23: ... COM ports Each controller module comes with two 2 serial ports The COM1 port is used for accessing the controller embedded configuration utility through a RS 232C serial connection and over a VT 100 terminal emulation program running on a management computer A dual audio jacks to DB9 Y cable for the RAID R1430 is included with the shipping package The second COM port marked as COM2 is for connect...

Page 24: ...ised to make a list of the existing ID LUN mapping information You will need the list for restoring ID LUN mapping after restoring defaults Default restoration will erase the ID LUN mapping associations e g which logical drive is associated with which host ID LUN and it is necessary to restore the host ID LUN mapping after firmware default restoration in order to access data on the previously conf...

Page 25: ...wer on with the Restore Def button depressed to restore the firmware defaults on the remaining controller Step 2 Power down and remove the controller you previously restored its defaults Step 3 Install the controller you have not configured and repeat the restoration process Step 4 When completed with restoring defaults on both controllers power down install both controllers and power on 1 3 4 3 D...

Page 26: ...TE The Li Ion BBU module a shown above can sustain cached data for days during a power failure The use of a BBU is highly recommended in order to ensure data integrity If power outage occurs the BBU supplies power to sustain the unfinished writes cached in memory The BBU module is hot swappable ...

Page 27: ... hours a problem might have occurred with the BBU and you should contact your subsystem vendor for a replacement Re installing the BBU may sometimes correct the fault if BBU charger has overheated and forced the charging process to halt many times during the charging process If the overheating conditions occurred during the process charge time must extend the expected twelve hours While charging t...

Page 28: ...ction 4 4 9 If a PSU fails the LED lights steadily red An ejection handle on the PSU enables you to remove or to secure the PSU in place This should only occur if the PSU fails and needs to be replaced In addition to the ejection lever a retention screw fastened through a hole on the ejection handle helps prevent accidental disconnection For the PSU specifications please refer to Appendix A 4 1 3 ...

Page 29: ...ng the subsystem initialization stage the cooling fans operate at the high speed and return to lower speed once the initialization process is completed and that the subsystem has not discovered any erroneous conditions 1 4 Subsystem Monitoring The RAID subsystem comes with a number of different monitoring approaches that provide you with continual updates on the status of the subsystem and individ...

Page 30: ...at can be installed on a remote computer and accessed via the web The manager communicates with the array via the connection of the existing host interface or Ethernet link to the array s Ethernet port 1 4 4 Audible Alarms The RAID subsystems come with audible alarms that are triggered when certain active components fail or when certain controller or subsystem thresholds are exceeded Whenever you ...

Page 31: ...eplaced permanent damage to the subsystem can result 1 5 1 Hot swap Capabilities The RAID subsystem comes with a number of hot swappable components that can be exchanged while the subsystem is still online without affecting the operational integrity of the subsystem These components should only be removed from the subsystem when they are being replaced At no other time should these components be r...

Page 32: ...Chapter 1 Introduction Hot swappable Components 1 19 This page is intentionally left blank ...

Page 33: ...c free installation environment The RAID subsystems must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 3 2 Component check Before installing the RAID subsystem check to see that you have received all the required components See Section 2 5 If any items appear damaged or are missing contact your vendor for a replacement 3 H...

Page 34: ... instructions carefully 2 Please disconnect two 2 power cords from AC outlets before servicing or cleaning Don t use liquid or sprayed detergent for cleaning Use a slightly moistened paper sheet or clothe for cleaning 3 Rack mounting the enclosure The subsystem is intended to be rack mounted the following concerns should be heeded when installing the enclosure into a rack cabinet a The rack cabine...

Page 35: ...with the exposed PCB or rear end interfaces may result in ESD damage which will yield various immediate or latent failures 9 Stacking drives one upon another can result in erasing the IC programmable contents 10 When replacing components insert them as gently as possible while assuring full engagement Vibration and shock can easily damage hard drives during operation Handle hard drives with extrem...

Page 36: ...cm 2 inches is required between the enclosure and the rear wall of the cabinet 18 Handle the system modules by the retention screws ejection levers or the module s metal frame faceplate only Avoid touching the PCB boards or connector pins 19 Always secure every enclosure module with its retaining screws and make sure it is held in place by its retention mechanisms 20 When working with the subsyste...

Page 37: ...tallation time Detailed illustrated instructions for each component are given in the following sections CAUTION To ensure that your system is correctly installed please follow the steps outlined below If you follow these steps installation will be fast and efficient If you do not follow these steps you may accidentally install the hardware incorrectly 1 Unpack Unpack the subsystem and confirm that...

Page 38: ...mputers See Chapter 3 CAUTION Cables for connecting Fibre Channel devices must be handled with care They must not be bent and the routing path must be carefully planned to prevent emission interference within a rack system 7 Power up Once the components have been properly installed and all cables are properly connected you can power up the subsystem and configure the RAID array See Section 4 1 2 4...

Page 39: ...onents The other two 2 boxes contain power cords and accessory items Accessory items include an RS 232C serial port cable a null modem a printed copy of Quick Installation Guide screws and a CD containing the RAIDWatch Manager software and its user manual Installation and Hardware Reference Manual this document MPIO software and the Fibre to SAS Operation Manual Firmware 2 5 1 Preinstalled Compone...

Page 40: ...ity may not be exactly the same When configuring disk drives into a RAID array you may use a slightly smaller capacity as the Maximum Disk Capacity in each individual disk drive The configuration option can be found in the interface specific firmware manual that came with your enclosure Profile The drive trays are designed for 3 5 inch wide x 1 inch high hard drives Drive type The subsystem is des...

Page 41: ...screws may damage the hard drive 2 6 2 Drive Installation without MUX Kit Step 1 Place the hard drive into the drive tray as shown in Figure 2 3 making sure that the connector at the back of the drive is facing the open side of the drive tray the circuit side facing downward and the label side facing upward Figure 2 2 Screw Holes for Different Installations Figure 2 3 Installing a Hard Drive witho...

Page 42: ... and the MUX kit connector has been made See Figure 2 4 Figure 2 4 Installing a Hard Drive with a MUX Kit Step 3 Insert four 4 supplied 6 32 flat head retention screws to secure the hard drive Step 4 Once the hard drives are installed into drive trays install all drive trays into the subsystem 2 6 Drive Tray Installation Once the hard drives have been secured to the drive trays the drive trays are...

Page 43: ...p 2 Open the front flap see Figure 2 6 by pushing the release button on the drive tray The front flap will spring open Figure 2 6 Opening the Front Flap Step 3 Align the drive tray with the slot into which you wish to insert it Make sure that it is properly aligned with the drive bay and then gently slide it in This should be done smoothly and gently See Figure 2 7 Figure 2 7 Installing a Drive Tr...

Page 44: ...size flathead screwdriver Turn the bezel lock until the groove on its face is pointing down vertical orientation See Figure 2 9 Figure 2 9 Drive Tray Rotary Lock Rotation Once drive trays are inserted and the subsystem is powered on the subsystem will recognize them and automatically bring them online during the power on procedure 2 7 Optional MUX Kit Installation Situations may require that you i...

Page 45: ...sustain cache memory in the event of a power failure or in the extremely unlikely event of failing both PSUs The use of a BBU is highly recommended in order to avoid data inconsistency You may skip this section if you are using an GHDX2 1430R 16F4D redundant controller subsystem because two 2 BBUs come as standard equipment Read the BBU handling precautions in Section 2 8 1 before replacing it Ple...

Page 46: ... it These actions could damage or deform it and internal short circuiting can occur possibly causing functional defects acid leaks and other hazardous results If a BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first...

Page 47: ...gure 2 13 Figure 2 13 BBU LEDs NOTE A new or replaced BBU takes at least 12 hours to charge to its full capacity NOTE The life expectancy of a BBU is more than one year However batteries life span can fluctuate depending on how many times batteries are charged An installation date record is kept in the EEPROM embedded in the battery module When reaching the one year life expectancy system firmware...

Page 48: ...tem is designed to fit into a variety of 19 inch rack cabinets or racks Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to main power and other devices Two 2 slide rails are available from Rorke for installing the subsystem into a rack or cabinet The available options are listed above Use two 2 forearm handles on the chassis ear to push or pull ...

Page 49: ...have been shown to be more reliable Due to the extreme demands of high data transfer rates optical cables are preferred for 4Gbps Fibre connectivity Optical cables are also less susceptible to EMI Fiber optical cables are expensive components that need to be purchased separately You may order Fibre optical cables GAL 9270CFCCab01 GAL 9270CFCCab02 GAL 9270CFCCab03 of different lengths from Rorke or...

Page 50: ...ed in FC cables Optical Fibre Control OFC and non OFC lasers The OFC lasers are high powered and can be used over long distances Safety features Due to their high power output OFC lasers usually come with a safety mechanism that switches the laser off as soon as it is unplugged Non OFC lasers are low power and do not come with these safety features however they can still inflict damage SFPs are fi...

Page 51: ...iability specifications NOTE SFP transceiver modules must be purchased separately You may also purchase the SFP transceivers GAL 9270CSFP4GA01 from your Galaxy subsystem vendor distributor 3 2 Topology and Configuration Considerations 3 2 1 Basic Configuration Rules When you are cabling your subsystem the following are some basic rules that should be followed When selecting the number of hard driv...

Page 52: ...dard supports separate topologies They are Fibre Channel Arbitrated Loop FC AL and fabric switch topologies FC AL This is the most common topology currently in use Fibre Channel devices are all connected in a loop Each device is assigned an arbitrated loop physical address AL_PA The FC AL supports 124 devices in a single loop Fabric The fabric topology supports up to 224 Fibre Channel devices This...

Page 53: ... for directing accesses from different RAID controllers MUX boards come as default equipment in the dual controller model 3 2 6 Unique Identifier The unique identifier is a 16 bit hexadecimal number that is used to generate Fibre Channel port names and node names By factory defaults each RAID controller is assigned with a separate hexadecimal number and the firmware then determines which unique id...

Page 54: ...meters 1 Onboard hub The onboard hub combines the same channels on different RAID controllers into the same host loops The configuration is diagrammed below Figure 3 3 Host Ports Hubbed Together NOTE Currently the Fibre host ports can operate either at a fixed 4Gb s or a fixed 2Gb s speed Make sure all Fibre Channel network devices HBAs or switches operate at the specified speed ...

Page 55: ...th is halved For example the CH0 host ports on each controller feature a 4Gb s bandwidth and a total of 8Gb s bandwidth from the CH0 host ports on two controllers If host ports are hubbed together all four CH0 host ports share a 4Gb s bandwidth 2 Enclosure ID For a RAID subsystem the default is 0 and needs not be changed As diagrammed below if the RAID subsystem is connected with Rorke s SAS inter...

Page 56: ...o change Switch 4 0 Hub Enabled 1 Hub Disabled Switch ID combinations 5 6 Switches 0 0 0 1 1 0 CH0 CH1 at 4G speed Switches 5 and 6 1 1 CH0 CH1 at 2G speed Table 3 1 DIP Switch Mode Settings 3 4 Sample Topologies Use the Fibre ports marked as CH0 and CH1 on the controller modules to connect to host computer s or to a switched fabric 3 4 1 Multiple RAID Fault tolerant Connection Shown below is a DA...

Page 57: ...ault tolerant Paths Channel Settings Host CH0 and CH1 Drive Via system bus through the backplane Onboard Hub Disabled Configuration Information RAID controller 2 Host server Multiple Data path connection Fault tolerant configuration Host channel bandwidth 16Gb s Max number of drives 48 ...

Page 58: ...aging the whole subsystem 4 If Controller A fails host LUNs previously associated with Controller A will be managed by Controller B 5 Depending on I O characteristics each configured array should be properly optimized either for Random or Sequential I Os 6 You may also partition a logical capacity into two or more volumes and let each server access separate volumes 7 With fault tolerant cabling ho...

Page 59: ...on two RAID controllers 3 The configuration ensures that an application server can always access a storage array even in the event of cabling component failure 1 For connections to N_port on FC switches the onboard hub should be disabled 2 When the onboard hub is disabled the host ports on different RAID controllers need to be separately connected to switch ports 3 If Controller A fails LUNs previ...

Page 60: ...ssary to connect a JBOD from the other direction offering path redundancy even when one of the JBODs fails One expansion link connects JBODs from RAID to the nearest JBOD and then to the farthest JBOD Another expansion link connects to the farthest JBOD from the opposite direction and then to the nearest JBOD 3 Each expander controller controls a SAS Domain that connects one of the alternative int...

Page 61: ...ain Firmware supports SAS protocols such as SMP STP and SSP transport layers With the help of redundant circuitry on the MUX boards the idea of SAS Domain applies even when SATA drives are used Physical Connections Redundant controller RAID to Redundant controller JBODs Figure 3 8 Connecting SAS JBODs with an S16F RAID Subsystem ...

Page 62: ...Galaxy GHDXS2 1430R 16F4D Installation and Hardware Reference Manual 3 14 This page is intentionally left blank ...

Page 63: ...if used MUX Kits If SATA hard drives are going to be used on a dual controller subsystem a MUX kit should be prsent on each hard tray Hard drives Hard drives have been correctly installed in the drive trays Drive trays All the drive trays whether or not they contain a hard drive have been installed into the subsystem Cable connections The subsystem has been correctly connected to host computer s o...

Page 64: ...se enclosures before powering on the managing RAID subsystem s CAUTION All necessary SFP transceiver and cable connections must be made between subsystems before turning on the subsystem If you power on the subsystem before correctly connecting the cables host computers may recognize host ports only after a LIP is issued across FC nodes if host links are configured to operate as arbitrated loops S...

Page 65: ...been powered on you should begin verifying subsystem status via the following monitoring interfaces 1 Controller module LEDs The Ctlr_Status and BBU_Link LEDs should light constantly green 2 Drive tray LEDs The blue status LEDs on all drive trays that contain a hard drive should light up showing that power is supplied to the disk drives The Drive Busy LEDs should also start flashing indicating tha...

Page 66: ...omponent fails the fault can be corrected online 4 1 4 LCD Screen When powering on the subsystem wait for the front panel LCD screen to show READY or No Host LUN before the host boots up Refer to Figure 4 2 on how to read the screens Figure 4 2 The LCD Startup Screen on the 1430R 16F4D The LCD screen startup sequence is shown and described in the sequence below This screen appears when the PSUs ar...

Page 67: ... a Media Scan are taking place Step 1 Stop I O access to the system Close your applications running on the host computers to stop all I O access to the subsystem Step 2 Flush the cache Locate the C_Dirty LED on the back of controller module to check if there is still cached data in memory Use the Shutdown Controller function to flush all cached data This prepares the RAID subsystem to be safely po...

Page 68: ...TCP IP The Ethernet port on each controller module provides the connectivity between the subsystem and your management computer The RAIDWatch Panel View can be customized to show a direct representation of the subsystem components via its graphical interface RAIDWatch s graphical content panel allows you to quickly determine the operational status of all components Please refer to the RAIDWatch Us...

Page 69: ...m and take the appropriate measures See Section 4 5 I2 C The I2 C bus connects to sensors or detection circuits that reside on PSUs backplane cooling modules and RAID controller board See Section 4 6 Subsystem monitoring is a necessary part of subsystem management If disruptive events are detected and reported the subsystem managers must take appropriate actions to rectify the problem Failure to a...

Page 70: ...SC button to clear the current event Press the UP and DOWN arrow keys to select viewing items In the last item View and Edit Event Logs the most recent event is displayed first For dual controller subsystems the LCD always displays the status of the Primary Controller Press the UP and DOWN arrow keys together for more than one 1 second to display the status of the Secondary Controller The MUTE but...

Page 71: ... LEDs Two 2 LED indicators are located on the right side of each drive tray See Figure 4 4 Refer to Table 4 2 for the LED definitions When notified by a drive failure message you should check the drive tray indicators to find the correct location of the faulty drive Replacing the wrong drive can fatally fail a logical array Figure 4 4 Drive Tray LEDs Name Color Status Drive Busy Blue Amber Light P...

Page 72: ...e following sub sections Figure 4 5 LEDs on the Controller Module 4 4 4 1 Controller Status LEDs The controller status LEDs are numbered from 1 to 6 and are located on the controller s rear facing faceplate The definitions are shown in Table 4 3 LED Name Color Status 1 Ctrl Status Green Amber GREEN indicates that the controller is active and operating normally AMBER indicates the controller is bei...

Page 73: ...ed Green Amber GREEN indicates link speed at 4Gbps AMBER indicates link speed at 2Gbps OFF indicates link speed at 1Gbps or other conditions Table 4 4 FC Port LED Definitions 4 4 4 3 Restore Default LED A restore default LED is located above the restore default push button on the lower right corner of the controller faceplate See Figure 4 5 To restore firmware defaults press and hold the button be...

Page 74: ...cations of BBU LEDs are shown in Figure 4 7 below BBU LED definitions are shown in Table 4 6 Figure 4 7 BBU LED Color Status Flashing Amber The LED flashes to indicate the BBU is charging Static Amber The BBU fails OFF The BBU is fully charged and ready to sustain cached data Table 4 6 BBU LED Definitions 4 4 6 PSU LEDs Each PSU comes with a single LED at the back see Figure 4 8 located next to th...

Page 75: ...he PSU has failed and is unable to provide power to the subsystem Table 4 7 PSU LED Definitions 4 4 7 Cooling Module LEDs Each cooling module has two 2 red LEDs located on the PSU module Each LED corresponds to an individual cooling fan See Figure 4 9 Please refer to the cooling module LED definitions shown in Table 4 8 Figure 4 9 Cooling Module LEDs and Cooling Fan Locations Color Status Static G...

Page 76: ...per or lower threshold is exceeded an audible alarm will automatically be triggered The thresholds are default threshold values and can be adjusted The alarm will also be triggered when an active component within the subsystem fails If the subsystem manager is onsite and hears an alarm the manager must read the error message on the LCD keypad panel RAIDWatch session or a PC terminal to determine w...

Page 77: ...I2C Monitoring 4 15 4 6 I2 C Monitoring Presence detection and the general working status of all component modules are monitored through an I2 C serial bus If any of these modules fails you will be notified via the various methods described above ...

Page 78: ...onent from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can be replaced in case of failure 1 RAID controller modules Section 5 2 2 Memory modules Section 5 3 3 BBU Section 5 4 4 PSUs Section 5 5 5 Cooling mod...

Page 79: ... can be quickly installed Removing subsystem components without a replacement can lead to permanent damage When replacing any hot swappable component caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage If a controller module in the dual controller configuration namely 1430R 16F4D fails th...

Page 80: ...g the controller module always remember that the controller board is one of the most sensitive components in the subsystem All previously stipulated safety precautions see Section 2 3 must be strictly adhered to Failure to adhere to these precautions can result in permanent damage to the controller board resulting in lengthy delays When the 1430R 16F4D operates in the dual active mode and one 1 co...

Page 81: ...Channel host links and serial cables connected to the COM ports Step 3 Remove the screws underneath the ejection levers See Figure 5 1 Figure 5 1 Removing the Controller Retention Screws Step 4 Remove the controller module by pressing down the two 2 levers The controller module will automatically ease out of the controller module bay See Figure 5 2 Figure 5 2 Removing Controller Step 5 Gently pull...

Page 82: ...failed replace it with a replacement from your vendor Step 1 Remove the failed controller module from the subsystem see Section 5 2 2 It is recommended to obtain a replacement with pre installed memory If the DIMM module is obtained otherwise refer to Section 5 3 for details on handling controller and DIMM module Step 2 Install the replacement controller Make sure the ejection levers are at its lo...

Page 83: ...e Figure 5 4 When the controller is inserted with the levers at its lowest position notches on the levers should properly clinch to the round metal protrusions on the interior walls of the module bay You may then pull the lever upward to secure the controller into chassis Figure 5 4 Lifting the Ejection Levers Upward Step 4 Secure the controller module to the chassis Fasten the two 2 screws previo...

Page 84: ...reside on partner controllers must be exactly the same of the SAME SIZE and SPEED DDR RAM DIMM modules supported The controller supports a DDR RAM DIMM module with memory capacities ranging from 512MB to 2GB The physical size The controller only supports DDR RAM DIMM modules those are smaller than 30 5mm wide 1 2 inches Installation considerations When installing the DIMM module it is necessary to...

Page 85: ...y heat source Step 3 Remove the previously installed DDR RAM DIMM module To remove the previously installed module push outward on the ejector tabs the module will pop up from the socket See Figure 5 6 Figure 5 6 Removing a DIMM Module Step 4 Insert the new DDR RAM DIMM module into the DIMM socket Align the new module to the DIMM socket and note how the module is keyed Firmly press the DIMM module...

Page 86: ...on 2 8 1 before replacing it Fault Conditions A BBU failure can result from the following 1 A BBU has lost its ability to hold electrical charge This may be the case after the battery cells have been recharged for many times regardless of how long the module has been used Therefore a stable power source is important for system operation 2 The charger circuitry implemented within the controller has...

Page 87: ...possibly will cause functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it These actions could damage or deform it and internal short circuiting can occur possibly will cause functional defect...

Page 88: ...nto the slot When you feel the contact resistance use slightly more force for the back end connector to mate with the backplane Step 3 Secure the BBU to the subsystem by fastening the two 2 retention screws See Figure 5 9 Figure 5 9 Installing the BBU Step 4 The LED should start flashing to indicate that the BBU is being charged When the BBU is fully charged the LED will go off See Figure 5 10 ...

Page 89: ...mined even after a BBU is replaced contact your system vendor for a replacement controller and return the controller module through Rorke s standard RMA procedure 5 5 Replacing a Faulty PSU 5 5 1 PSU Overview Two 2 redundant PSUs The subsystem is preinstalled with two 2 530W fully redundant hot swappable PSUs These modules are located at the rear section of the subsystem PSU bracket PSU is 2U cani...

Page 90: ...l a replacement PSU be sure that it has the same warning text on its extraction handle as that shown on the handle of a remaining PSU Double check to avoid mixing a similar yet different PSU of another Galaxy series To replace a PSU please follow these steps Step 1 Turn off the PSU The power switch is located on each PSU s rear facing panel See Figure 5 11 Step 2 Disconnect the power cord that con...

Page 91: ...dle should gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU out of the subsystem If the subsystem is mounted in a rackmount rack use another hand to support its weight while removing the module See Figure 5 13 Figure 5 13 Removing the PSU Module Step 5 Use the handle to gently pull the PSU out of the chassis Step 6 Remove the cooling module from the up...

Page 92: ...p 7 Insert the replacement module Make sure the extraction handle is held at its up most position so that the saddle notches on the sides of the handle can snap onto the metal protrusions along the interior walls of the PSU slot Push the PSU into chassis and when you feel the contact resistance push the handle downward to secure the module See Section 5 6 Figure 5 14 Installing the PSU Step 8 Secu...

Page 93: ...g Module Maintenance Redundant cooling modules The subsystem is equipped with four 4 cooling fans two 2 within each cooling module These cooling modules control the internal operating temperature of the subsystem and therefore their working integrity should be maintained at all times Although the cooling modules are fully redundant it is not advisable to run the Galaxy subsystem with fans in a sin...

Page 94: ...ls it must be replaced as soon as possible The cooling modules are secured to the PSU with six 6 screws form the top To replace a cooling module follow the steps below WARNING The fan replacement process should be completed within five 5 minutes If the process takes too long the accumulated heat can damage the subsystem Keep a failed module in its bay until a replacement unit is in hand Step 1 To ...

Page 95: ...the PSU handle is in the down position so that you can grab the edge of the cooling fan assembly Step 3 2 Use your thumb and middle fingers to seize the cooling assembly your thumb by the upper edge of the fan guard and your middle finger at the hemispheric indent Step 3 3 Tilt the fan a little bit and remove the fan assembly with a precisely vertical motion Figure 5 17 Removing the Cooling Module...

Page 96: ...p Once the front flap on the drive tray has been opened the drive tray must be removed from the subsystem Failure to remove the drive tray from the subsystem after the front flap has been opened may cause data errors Slowly remove a faulty drive When removing a drive tray from the subsystem pull the drive tray out only about one inch and then wait for at least 30 seconds for the hard drive motor t...

Page 97: ...ce connectors Step 1 Identify the location of the drive tray that contains a hard drive indicated as faulty You may use firmware utility or RAIDWatch software to locate a faulty drive The drive tray LED should also light red Step 2 Make sure the rotary bezel lock is turned to the unlocked position See Figure 5 18 i e the groove on its face is in a horizontal orientation Use a flathead screwdriver ...

Page 98: ...s for the disk drive to spin down if the disk drive is removed for a different purpose e g cloning the members of a logical drive or Copy Replace and then gently and carefully withdraw the drive tray from the chassis Figure 5 20 Removing a Drive Tray Step 5 Remove the four 4 retention screws that secure the hard drive from the sides of the drive tray two on each side See Figure 5 21 Figure 5 21 Re...

Page 99: ...ified as drive side signal glitches follow these instructions to replace it Step 1 Remove the drive tray from the drive bay in the subsystem Step 2 Remove the hard drive from the drive tray after the drive tray has been removed from the subsystem Step 3 Turn the drive tray over and remove the four 4 retention screws that hold the MUX kit in place Figure 5 22 Replacing a SAS to SATA MUX Kit Step 4 ...

Page 100: ...Chapter 5 Subsystem Maintenance and Upgrading Replacing a MUX Kit 5 23 Step 6 Re insert the drive tray to the subsystem after the hard drive has been placed in the drive tray ...

Page 101: ...Galaxy GHDXS2 1430R 16F4D Installation and Hardware Reference Manual 5 24 Replacing a MUX Kit This page is intentionally left blank ...

Page 102: ... 149º F w BBU 0º to 35ºC 32º F to 95º F Altitude Operating Sea level to 3 658m 12 000 ft Non operating Sea level to 12 192m 40 000 ft Power Requirements Input Voltage 100VAC 9A 240VAC 4 5A with PFC auto switching Frequency 47 63Hz Power Consumption 530W Dimensions Without Forearm Handles Not including rear end protrusions Without Forearm Handles Height 131mm 5 2 inches 130mm 5 1 inches Width 482 6...

Page 103: ... S Compatibility Host O S independent Host Interface 4G FC Host Channels 2 pre configured host channels per controller Drive Interface Supports up to 16 channels of SAS SATA drives SAS Expansion port SFF 8470 4x wide SAS port to expansion enclosures To 3 JBODs using dual controller RAID Drive Channels SAS SATA channel Cache Mode Write through or write back Cache Memory Default 512MB up to 2GB DDR ...

Page 104: ...e record and task scheduling A 3 Power Supply Specifications Specifications Nominal Power 530W with active PFC DC Output 12 0V 32A Max 5 0V 32A Max 3 3V 30A Max Input Frequency 47 to 63Hz Input Voltage 100VAC 9A or 240VAC 4 5A with PFC Power Factor Correction Yes Hold up Time At least 20ms at 115 230VAC full load after a loss of AC input I2 C Through backplane to RAID controller s Over temperature...

Page 105: ...ual controller model LCD keypad panel The RAIDWatch Manager program using in band or Ethernet connection Performance Monitoring Yes Remote Control and Monitoring Yes Event Broadcast Alert Yes via RAIDWatch sub module the Configuration Client utility NPC or Embedded browser based RAIDWatch Event Notification Yes via RAIDWatch sub module the Configuration Client utility NPC or Embedded browser based...

Page 106: ...ers Sensors and module presence detection through an I2C serial bus Yes Automatic Drive Failure Detection Yes Automatic Rebuild on Spare Drives Yes Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Automatic Rebuild upon Failed Drive Replacement Yes Manual Clone of Suspected Failed Drive Yes Concurrent Rebuild on Multiple Drives in a RAID 0 1 Logical Drive Yes Salvage the 2nd Temporar...

Page 107: ...Galaxy GHDXS2 1430R 16F4D Installation and Hardware Reference Manual A 6 Fault Tolerance Management This page is intentionally left blank ...

Page 108: ... for Galaxy 3U series subsystems GAL 9273CHandLLCD Left side forearm handle for Galaxy 3U series subsystems LCD panel included GAL 9273CBTE Battery Li Ion cell pack for Galaxy ASIC400 series GAL 9273ECPSU Power supply module for Galaxy 3U ASIC400 series subsystem 530W capacity GAL 9273ECFanMod Cooling fan module for Galaxy 3U ASIC400 series subsystems GAL 9273CDTray Drive tray Type III bezel and T...

Page 109: ...DB9 female to DB9 male wires swapped GAL 9270AYCab 1430R 16F4D Serial port Y cable for dual controller subsystems 2 audio jacks to 1 DB 9 maintenance free during controller failover Table B 2 Accessories Shipped with the Subsystem Accessories that must be purchased separately are listed in Table B 2 Model Name Description GAL 9273CDTrayDmy Dummy Drive tray Type II bezel GAL 9279S1N2S1S HDD MUX boa...

Page 110: ... FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 1 meter GAL 9270CFCCab02 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 5 meters GAL 9270CFCCab03 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 10 meters GAL DX RACK KIT Enhanced slide rail assembly for Galaxy 3U series subsystem 28 to 32 inches rack depth GAL DX RACK KIT Enhanced slide rail assembly for Galaxy 3U series ...

Page 111: ...Galaxy GHDXS2 1430R 16F4D Installation and Hardware Reference Manual B 4 Accessories This page is intentionally left blank ...

Page 112: ...a 20 pin host connector These port sockets receive Small Form Factor SFP fiber optical and copper based transceivers Please refer to the latest Interoperability Test Report for compatible modules that have been tested to comply with the sockets The pinouts are shown in Figure C 1 and their definitions are shown in Table C 1 Figure C 1 SFP Connector Pinouts ...

Page 113: ...nal indication Logic 0 indicates normal operation 9 VEER Receiver Ground common with Transmitter Ground 10 VEER Receiver Ground common with Transmitter Ground 11 VEER Receiver Ground common with Transmitter Ground 12 RD Receiver Inverted DATA out AC coupled 13 RD Receiver Non inverted DATA out AC coupled 14 VEER Receiver Ground common with Transmitter Ground 15 VCCR Receiver Power Supply 16 VCCT T...

Page 114: ... S2 IBtxln 0 S3 IBtxlp 1 S4 IBtxln 1 S5 IBtxlp 2 S6 IBtxln 2 S7 IBtxlp 3 S8 IBtxln 3 S9 IBtxOn 3 S10 IBtxOp 3 S11 IBtxOn 2 S12 IBtxOp 2 S13 IBtxOn 1 S14 IBtxOp 1 S15 IBtxOn 0 S16 IBtxOp 0 Table C 2 SAS Expansion Port Pinout Definitions C 3 COM1 Cable DB9 and Audio Jack Pinouts COM1 cable is used to connect a management computer running a terminal emulation program ...

Page 115: ...r Pin Name 1 NC 2 RXD 3 TXD 4 DTR Shorted 5 GND 6 DSR Shorted 7 RTS Shorted 8 CTS Shorted 9 NC Table C 3 COM1 Cable CN1 and CN2 Pinout Definitions C 4 COM1 Cable DB9 Audio Jack Y Cable Pinouts The 2 audio jacks to DB9 Y cable connects the COM1 serial ports on the redundant RAID controllers for maintenance free terminal emulation connection during controller failover failback GAL 9270AYCab Figure C...

Page 116: ...horted 5 GND 6 DSR Shorted 7 RTS Shorted 8 CTS Shorted 9 NC Table C 4 COM1 Cable CN1 and CN2 Pinout Definitions C 5 COM2 UPS Cable DB9 and Audio Jack Pinouts COM2 cable is used to connect the COM2 port to a UPS PN GAL 9270CUPSCab Figure C 5 COM2 Cable CN1 and CN2 Connectors CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name 1 TXD 2 RXD 3 NA ...

Page 117: ...NA 9 Ground Table C 5 COM2 Cable CN1 and CN2 Pinout Definitions C 6 GAL 9011 Null Modem A null modem is used for wire swap and is necessary for connecting COM1 CN2 to a PC serial port PN GAL 9011 Figure C 6 Null Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table C 6 Null Modem Pinouts ...

Page 118: ...ort Pinouts C 8 Power Connectors IEC type receptacle C 9 Connector Type and Other Information The Agilent AFBR 57R5APZ optical transceivers as optional accessories The SFP host ports are compatible with transceivers running at 4 25 2 215 GBd The SFP host ports receive transceivers compliant with LC Duplex optical interface conforming to ANSI TIA EIA 604 10 FOCIS 10 SFP SFF 8074i SFF 8472 rev 9 3 F...

Page 119: ...Galaxy GHDXS2 1430R 16F4D Installation and Hardware Reference Manual C 8 Connector Type and Other Information This page is intentionally left blank ...

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