The Gait Up GO
mobile
application
indicates an
error pop-up
during a
recording
There is a
problem with
the Physilog6
sensor device
accessory
The recording is
interrupted,
acknowledge the error
message inside the
Gait Up GO mobile
application and follow
the recommendation
in the error message.
Depending on the
problem, the error
message will display a
recommendation to the
user. It can be for example
that the sensor device
accessory does not have
enough battery to start or
continue a recording and
that you should recharge
it. In case that the mobile
application can solve the
sensor device accessory
problem on it's own, the
sensor device accessory
will perform a reset
without your intervention
and a new recording can
be started.
The Physilog6
sensor device
accessory emits
a beep sound
and briefly
blinks red and
orange
The Physilog6
sensor device
accessory has
performed a
reset
Nothing needs to be
done, the sensor
device accessory just
solved its issue on its
own.
The Gait Up GO mobile
application can trigger a
reset of the sensor device
accessory without your
intervention if it detects a
problem.
The Physilog6
sensor device
accessory is
blinking orange
during the
recording
The battery of
the sensor
device
accessory is
getting low
Complete the test,
then recharge the
sensor device
accessory
During recording, the
sensor device accessory
normally blinks green. If
the battery gets low, the
blinking turns orange.
Table 5. Troubleshooting
When and how to perform a manual reset of the Physilog6 sensor device accessory
In case the Physilog6 sensor cannot be connected to the Gait Up GO mobile application, after
controlling that the correct sensor is linked, that it has enough battery and is in proximity and
after restarting the Gait Up GO mobile application, a reset of the Physilog6 device can solve
the problem.
ENGLISH
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