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f:\standard ioms - current release\42004 instr. manuals\42004-471b.doc 
07/14

 

Installation 

General Information 

WARNING

 

This product can contain hazardous voltages.  Always remove power to this 

station and any associated equipment before beginning any installation. 

CAUTION

Do not install this equipment in areas other than those indicated on the 

approval listing in the “Specifications” section of this manual.  Such installation may cause a safety 
hazard and consequent injury or property damage.

 

Install equipment without modification and according to all applicable local and national electrical codes.  
Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local 
codes for specific requirements regarding your installation.  Class 2 circuit wiring must be performed in 
accordance with NEC 725.55. 

Safety Guidelines 

When installing any GAI-Tronics equipment, please adhere to the following guidelines to ensure the 
safety of all personnel: 

 

Do not install wiring during a lightning storm. 

 

Electrostatic Discharge (ESD) Protection:

 Your VoIP telephone may have an earth ground terminal 

provision.  If so, ensure that it is connected to ground in accordance with all local safety regulations 
and the National Electrical Code (NEC).  Grounding has to be ensured for safe and stable 
communications.  Do not use long and coiled ground wires.  Trim ground wires to the required 
length.  Use a star configuration whenever possible.  Please note proper grounding does not eliminate 
the need for lightning protection for the telephone or the telephone system.  A Cat5 data line lightning 
surge protector is recommended for telephones subject to any electrostatic discharge (e.g. lightning). 

 

Do not install jacks in wet locations unless the jack is specifically designed for wet locations. 

Station Placement 

To prevent feedback problems in the system, volume settings and station placement must be taken into 
consideration.  Unpleasant feedback problems can be reduced by: 

 

Pointing the telephone away from other telephones located nearby 

 

Reducing volume levels 

Security Hardware 

All of the telephones described in this manual are vandal-resistant.  The front panel for each telephone 
covered in this manual is attached to its enclosure with security screws.  A GAI-Tronics Model 233-001 
Security Screwdriver or Torx T-25 security head tip (sold separately) is required for installing the 
telephone. 

Summary of Contents for Red Alert 393-800A

Page 1: ...s and Functions 3 Operation 4 Placing an Autodial Emergency Call 4 Models 393 800A 393AL 800A 394AL 802A 397 800A 397 801A 398 802A 4 Placing an Autodial Non Emergency Call 4 Model 397 801A 4 Placing...

Page 2: ...ephone Input Contacts 16 WiFi VoIP Telephone Output Contacts 16 Strobe Connection 17 Status Indication 18 Power 18 Heartbeat 18 RF Activity 18 Speed 18 LAN Activity 18 Programming 19 WiFi Interface Se...

Page 3: ...elephones will operate from an external power source and provide direct point to point communications between personnel throughout the facility over the existing WLAN Two WiFi VoIP telephones can be c...

Page 4: ...ok button 12 button Braille keypad CALL RECEIVED WHEN LIT LED and 24 V dc power supply System Requirements and Limitations The WiFi Telephones require a local 24 48 V dc power source for operation 24...

Page 5: ...and visitors about your VoIP service and its 911 limitations if any If your power is out or your internet connection is down be aware that your VoIP service may not work Consider installing a backup p...

Page 6: ...e an immediate call to a preprogrammed non emergency number garage dorm etc 2 The CALL RECEIVED WHEN LIT LED in accordance with the American with Disabilities Act ADA will light steady when the call i...

Page 7: ...which can override which A telephone with Multicast enabled can still make and receive normal calls peer to peer or SIP server Normal calls can be assigned a priority level defining whether calls can...

Page 8: ...telephone may have an earth ground terminal provision If so ensure that it is connected to ground in accordance with all local safety regulations and the National Electrical Code NEC Grounding has to...

Page 9: ...closure from the bottom Sealed fittings should be installed at all cable entry points Silicone sealant or equivalent should be applied around and inside all conduit entries Please refer to the example...

Page 10: ...g a Greenlee type punch that is equivalent in size to the conduit diameter Bottom entry is strongly recommended Insert a conduit fitting in the access hole 4 Install conduit as required Refer to condu...

Page 11: ...E 9 of 26 f standard ioms current release 42004 instr manuals 42004 471b doc 07 14 Figure 6 Model 393AL 800A Figure 7 Model 394AL 802A Figure 8 Model 393 800A Component Locations Figure 9 Models 393AL...

Page 12: ...GAI Tronics 236 00x Series or 238 001 Surface Mount Enclosure the front panel assembly mounts directly to the enclosure back box is not required 2 When mounting outdoors the installation of a customer...

Page 13: ...OIP TELEPHONES PAGE 11 of 26 f standard ioms current release 42004 instr manuals 42004 471b doc 07 14 Figure 12 Model 398 801A Figure 13 Model 398 802A Figure 14 Component Locations for Models 397 800...

Page 14: ...E WIFI VOIP TELEPHONES PAGE 12 of 26 f standard ioms current release 42004 instr manuals 42004 471b doc 07 14 Figure 15 Flush Mount WiFi VoIP Telephone Back Box Mounting Details Panel Cut Out 10 13 H...

Page 15: ...rminal of P5 See Figure 16 for wiring and location of P5 Table 2 Power P5 Pin Label Description 1 Positive 2 Negative Ground The enclosure must be connected to earth ground Install a 6 ring lug on the...

Page 16: ...tandard ioms current release 42004 instr manuals 42004 471b doc 07 14 A Model 12234 102 Antenna Lens Kit sold separately should be used when installing the Model 397 80xA and 398 80xA in a GAI Tronics...

Page 17: ...een the desired input INPUT 1 4 and common GND on terminal block TB1 Table 3 Auxiliary Inputs P12 Pin Label Function 1 IN4 Input 4 2 COM Common 3 IN3 Input 3 4 COM Common 5 IN2 Input 2 6 COM Common 7...

Page 18: ...se inputs can be configured to update a SYSLOG or generate an email Please refer to Figure 16 on page 14 of this manual and the Logic Settings section of GTC Pub 42004 396 VoIP Telephone Configuration...

Page 19: ...nt such as beacons video cameras and alarm generators to be activated when the EMERGENCY push button is pressed The relay can remain energized for the duration of the emergency call In most applicatio...

Page 20: ...er the WLAN Refer to Figure 18 for location RFActivity The RF Activity LED located on the VoIP carrier PCBA illuminates when a WiFi carrier is detected Refer to Figure 18 for location Speed The Speed...

Page 21: ...is required to set up security of the WLAN unit s connection For first time configuration of the WiFi interface power the unit by connecting 24 48 V dc to P5 To reconfigure a unit power the unit and p...

Page 22: ...PUB 42004 471B HANDS FREE WIFI VOIP TELEPHONES PAGE 20 of 26 f standard ioms current release 42004 instr manuals 42004 471b doc 07 14 Figure 20 WiFi Interface Network Configuration Webpage...

Page 23: ...6 Wireless Security Type Choices WSTO Setting Wireless Security Type 0 NONE 1 WEP 64 2 WEP 128 3 WPA 4 WPA2 WLK1 is the WEP key It is ten HEX characters for WEP 64 or 26 HEX characters for WEP 128 If...

Page 24: ...assword Changing the user name and password is recommended This security measure helps to prevent unauthorized changes to the VoIP Telephone Interface s configuration VoIPPCBAInitialNetworkConfigurati...

Page 25: ...If corrosion or rusting is noticed remove with a non abrasive commercial cleanser and water Rub stained areas in the same direction as the existing grain Stubborn stains may be removed with a paste ma...

Page 26: ...phone s programming configuration Front panel push buttons are not operational Verify the push buttons are properly configured Verify power is applied to the unit Inputs not operational Check the inpu...

Page 27: ...mps 30 V ac dc resistive load Indicators External Off hook indicator light Internal on VoIP Circuit Board Power Heartbeat EACT LEDs Internal on VoIP Carrier Board RF Activity Speed and LAN Activity Au...

Page 28: ...keypad Model 398 80xA only Chrome plated zinc Dimensions Front panel 12 00 H 10 00 W inches 304 8 254 0 mm Back box overall 10 06 H 8 43 W 2 50 D inches 255 5 214 1 63 5 mm Cutout for mounting back b...

Page 29: ...t Telephones 12542 002 Security Screws Torx T 25 inch Pack of 15 12516 003 Security Screws Torx T 25 1 1 8 inches Pack of 10 12520 009 Push Button Replacement Kit Help 12520 010 Push Button Replacemen...

Page 30: ...of the Contractor s personnel from the work site Re performance of services shall be Buyer s sole and exclusive remedy and in no event shall GAI Tronics warranty obligations with respect to services e...

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