FUNCTIONALITY
There is coffee powder in the interior/under the brew group
Ground coffee in the interior or under the brew group can have various causes. Most causes do not directly lead to a
??
technical default.
Powder during first time use
Some coffee powder was left behind after testing
We test all machines before leaving the factory. Although your machine has been carefully cleaned, there might be some coffee residual left.
We guarantee however that the appliance is absolutely new.
Powder when brewing a pre-ground coffee
Only use one stroked coffee spoon of pre-ground coffee with the provided coffee spoon
1.
Restart the machine by switching it off and back on
2.
Select pre-ground coffee with the aroma strength button
3.
Add one stroked coffee spoon of pre-ground coffee
4.
Press the espresso button
Powder after some days of usage
This is normal behavior due to the fineness of coffee powder
1.
Because of the fineness of the ground coffee powder, some coffee powder residues in the interior and under the brew group are
normal
2.
Weekly clean the brew group and the inside of your machine with a damp cloth
There is an increase of coffee powder that ends up in the interior/under the brew group
The piston of the brew group is not well greased
1.
Switch the machine OFF and wait until you hear no more sounds (this can take up to 15-20 seconds)
2.
Remove the brew group and rinse it with fresh water, especially the filter on the brew group
3.
Make sure the brew group is well greased
4.
Place back the brew group, coffee grounds container, drip tray and close the service door
5.
Switch the machine back ON
