Gaggia SUP 049 Service Manual Download Page 1

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All parts of this document are the property of Philips.

collected, except where express authorisation has been provided in writing or through a contractual agreement.

Published by Philips

Subject to modification

EN 4219 400 00051

Service

Coffee Machine

Gaggia Cadorna

2019-May-06

Service

Manual

Rev. 00 JULY 2019

TYPE

SUP

12NC

DESCRIPTION

RI9600/01

SUP049

886960001010 GAG.CADORNA STY CMF BK 230V WE

RI9601/01

SUP049E

886960101010 GAG CADORNA PLUS CMF BK 230V

RI9603/01

SUP049EP

886960301010 GAG CADORNA MILK BK 230V

RI9604/01

SUP049EU

886960401010 GAG.CADORNA PRES OTC AN 230 WE

SUP 049EU

SUP 049EP

SUP 049E

SUP 049

Summary of Contents for SUP 049

Page 1: ...ed in writing or through a contractual agreement Published by Philips Subject to modification EN 4219 400 00051 Service Coffee Machine Gaggia Cadorna 2019 May 06 ServiceManual Rev 00 JULY 2019 TYPE SUP 12NC DESCRIPTION RI9600 01 SUP049 886960001010 GAG CADORNA STY CMF BK 230V WE RI9601 01 SUP049E 886960101010 GAG CADORNA PLUS CMF BK 230V RI9603 01 SUP049EP 886960301010 GAG CADORNA MILK BK 230V RI9...

Page 2: ... sec Auto shut off time Can be set by the consumer Adjustable spout height 115 160 mm SUP049E SUP049EP SUP049EU 75 120 mm SUP049 Housing material Thermoplastic material Size w x h x d 260 x 385 x 400 mm SUP049E SUP049EP SUP049EU 260 x 345 x 400 SUP049 Weight 11 5 kg SUP049E SUP049EP 12 0 Kg SUP049EU 10 5 Kg SUP049 Power Cord length 1200 mm Cup size Up to 160 mm SUP049E SUP049EP SUP049EU up to 120 ...

Page 3: ... for coffee machine 4 1 7 External machine parts 4 1 8 Error codes 5 1 9 Brew Unit mainteinance Where to grease 5 1 10 Position of the Brew Unit 6 1 11 Internal machine parts 6 2 Technical specifications 2 1 Specification for the measurement of the coffee products temperature 1 2 2 Specification for the measurement of the Milk products temperature 2 2 3 Machine parameters and performance 4 3 Opera...

Page 4: ...GAGGIA CADORNA CHAPTER 1 INTRODUCTION ...

Page 5: ...ML 1 3 Safety warnings Please read the Service manual of the machine before starting any maintenance Operation maintenance and or repair of this device has to be carried out only by qualified persons trained for work at or with electric devices During the machine disassembly the operator has to pay attention to hot and under pressure parts All parts involved can be find in the hydraulic circuit be...

Page 6: ...mm Silicon tube 5x8 9 L 120mm Silicon tube 5x8 9 L 200mm Teflon tube assy Water tank Pump Boiler Flow selector faucet Solenoid valve Steam tube SUP049 SUP049E SUP049EP SUP049EU Carafe Pin for flow selector faucet Brew unit Safety valve Water discharge From this point circuit High temperaure From this point circuit in pressure 1 4 Water circuit diagram Water Hot water steam ...

Page 7: ...GAGGIA CADORNA 01 INTRODUCTION 3 6 1 5 Electrical diagram ...

Page 8: ... SUP049E SUP049EP 16 Power cable 17 Grease 18 Coffee measure smart 19 Sticker for water hardness 1 2 Multifunction buttons 3 On off button 4 My favourites button 5 Home button 6 Clean setting button 7 Start stop button 20 Service door 21 Brew unit drawer coffee 22 Brew unit 23 Pannarello SUP049 SUP049E 24 Steam tube insert SUP049EP 25 Cappuccinatore SUP049EP 26 Capincup SUP049EP 27 Carafe SUP049EP...

Page 9: ...s blocked in work position 04 The brewing unit is blocked in home position 05 The hydraulic circuit is clogged 10 The temperature sensor is in short circuit 11 The temperature sensor is opened 14 The temperature was up to 170 19 The net is not stable 20 Boiler coffee overheating Piston slide guides Piston Piston spring Piston bush Connecting rod Coffee container 1 9 Brew Unit mainteinance Where to...

Page 10: ...1 Internal machine parts Boiler pin Flowmeter Flow selector faucet Pump PW CPU P C B Solenoid valve Valve Coffee grinder motor Boiler Coffee grinder Coffee grinder insert Home Position Work Position 1 10 Position of the Brew Unit Brew Unit ...

Page 11: ...GAGGIA CADORNA CHAPTER 2 TECHNICAL SPECIFICATIONS ...

Page 12: ...e placed on a non metal surface using a thermocouple thermometer Picture 1 2 The temperature in the cup is measured by immersing the probe of the thermometer up to touch the bot tom The probe then must be moved in a circular motion for 5 6 rotations At the of the rota tions stop in the center of the cup Picture 2 3 The highest temperature measured during the rotations is the value we are searching...

Page 13: ...air and frothed in the middle chamber 3 Finally in the outlet chamber the typhoon effect perfects the milk texture by removing the large bubbles Height of the milk cream in the beaker Manual system pannarello 15mm on 100gr of brewed product Semi automatic system cappuccinatore 20mm on 100gr of brewed product Automatic system carafe Pinless wonder system 20mm on 100gr of brewed product How to measu...

Page 14: ...e the knob 2 Insert the silicone tube in the milk container placing a beaker of 250 ml capacity and with an inner diameter of 70 mm under the cappuccino maker and open the steam knob 3 After having provided 100gr of product close the knob and check the result obtained on milk Note The same applies to machines which have a steam key on the user interface and a solenoid valve in place of the steam t...

Page 15: ... 70 10 180 20 Latte macchiato X X 40 10 240 20 Latte macchiato XL X 50 10 300 20 Froth milk X X 180 20 Hot water X X X 150 20 WATER TANK Description Water reserve pulses with water filter 200 Water reserve pulses with no water filter 200 Water reserve modifiable by Production Service departments No Fill tank alarm Yes Connect to water mains No DREG DRAWER Description and values Time out for dreg d...

Page 16: ...GAGGIA CADORNA CHAPTER 3 OPERATING LOGIC ...

Page 17: ...sensor and adjusts it accordingly Heating element values and corresponding temperatures see table Temperature sensor adjustment 3 2 Temperature sensor adjustment Temp C R nom kΩ ΔR 20 61 465 8 6 50 17 599 5 9 75 7 214 4 1 80 6 121 3 7 85 5 213 3 4 90 4 459 3 1 100 3 3 2 5 125 1 653 3 9 150 0 893 5 1 3 1 Single microswitch gear motor The gear motor is powered by a direct current motor that engages ...

Page 18: ... and the increment pin 5 3 4 Autodose system description mA I0 I0 100 I0 55 I0 200 Aroma 4 5 Aroma 2 3 Aroma 1 Auto Zero 100 I0 300 I0 current when the BU is moving without load i e without coffee It occurs for example during the rins ing phase of coffee spout Current targets Aroma 1 55mA Aroma 2 3 100mA Aroma 4 5 200mA 100 mA I0 300 mA If the BU current is the current target the grinding time If ...

Page 19: ... hot etc coffee blends these current thresholds are not static but dynamic 1 When the system get the stability i e the system got the current target the coffee doses should be A1 A2 3 A4 5 7 5 9 0 10 1 5 grams with medium grinding 500 60μm and using coffee of test 2 the 3 grinding times are always T1 T2 T3 beside every grinding time is respectively 4 0s T3 10s 10000ms 3 5s T2 9s 9000ms 3 0s T1 8 1...

Page 20: ... steps related both coffee and milk cycle 1 The coffee grinder starts the grinding process controlled by Time 2 The brewing unit moves to the brewing position 3 The preliminary dispensing phase starts short pump activity short pause 3 1 The solenoid valve opens For milk products 3 2 The dispensing milk phase starts For milk products 3 3 The solenoid valve closes For milk products 4 the machine sta...

Page 21: ... is monitored by a capacitative sensor located one third of the way up the water tank wall If the electronics assembly detects by means of the sensor that the amount of water in the tank has dropped below the above mentioned level a water reserve remains available for the dispensing process underway this will cover 200 flow meter pulses The product dispensing process will then come to an end If a ...

Page 22: ... filter message appears 360 1 rev Number of pulses Filter on Filter off Flow meter pulses 3 9 Descaling request Bypass 3 10 Water filter Function Reduced limescale deposits which take longer to form Improved water quality Improved taste due to the ideal water hardness Life span descaling performance 10 dH 60 litres 2 months To achieve the best possible operating mode consistency over the total lif...

Page 23: ...GAGGIA CADORNA CHAPTER 4 TEST MODE AND STEAM OUT ...

Page 24: ...nter Description Activation of loads CADORNA TEST MODE user guide nomeFile Cadorna Test mode v0 0_ENG doc 1 0 F Bolognesi 04 06 2019 Page 2 revNum Redatto SaveDate Pagina pagine 1 Test Mode 1 1 How to enter When the display turns ON press the keyboard buttons in the order described below Previous page Next page Exit 1 2 Description When the machine is in Test Mode appears a windows divided in seve...

Page 25: ... allow to test each button of keyboard is shown its version with the following correspondence Previous page Next page When a button is pressed the corresponding box becomes with the white background and the button LED lights up if it is pressed again it becomes a black background and the LED goes off C M Y CM MY CY CMY K 2 pdf 1 05 07 2019 14 04 41 CADORNA TEST MODE user guide nomeFile Cadorna Tes...

Page 26: ...d the microswitchs e g a p t x e N Previous page Exit The meaning of the sectors are the following Work my favorite bottom when pressed move the brew unit to WORK Home home bottom when pressed move the brew unit to HOME Info mA indicates the maximum current in mA absorbed by the brew unit in motion H W Becomes active when the Brew Unit reach HOME or WORK position Pres Becomes active if the Brew Un...

Page 27: ...uring grinding indicate the time while the machine is grinding in msec Z cr Colored box indicate that the measure of zero crossing is FAIL 230V indicate the voltage power supply detected from PWR board Page 5 Grinder CADORNA TEST MODE user guide nomeFile Cadorna Test mode v0 0_ENG doc 1 0 F Bolognesi 04 06 2019 Page 6 revNum Redatto SaveDate Pagina pagine 2 5 Grinder This page allow to test the fu...

Page 28: ...e boiler is activated Page 6 Steam Out CADORNA TEST MODE user guide nomeFile Cadorna Test mode v0 0_ENG doc 1 0 F Bolognesi 04 06 2019 Page 7 revNum Redatto SaveDate Pagina pagine 2 6 Steam Out This page allow to execute the steam out process Previous page Next page Exit The meaning of the sectors are the following Command Start home bottom start the steamout process At the end of process appears ...

Page 29: ...GAGGIA CADORNA CHAPTER 5 ESPRESSO PHILIPS SERVICE CENTER ...

Page 30: ...l on your PC The EPSC is a Service tool developed to upload the SW on the machine and run the diagnostic mode It can be downloaded from the following link https www epsc philips com ServiceCenterPortal The application can be used only in combination with the Saeco Programming Device Cod 996530009845 KIT PROGRAMMER SERKIT SSC2 It can be ordered as Spare part and includes the programmer connection c...

Page 31: ...GAGGIA CADORNA CHAPTER 6 MACHINE REPAIR FLOW ...

Page 32: ...mer complaint Quick Functional test 18 Make 2 cups at the same time Are the volumes equal Coffee 19 Is the sound normal Leakage 20 Did the product leak during the testing Steam Out 21 Steam out before shipping out if temperature is below 0 to prevent any damaged due to frozen water No need for those families Gaggia Velasca Only 230V and Babila 120 230V Please also check for GDA_113455 Reset Error ...

Page 33: ...GAGGIA CADORNA CHAPTER 7 DISASSEMBLY ...

Page 34: ...e the bean coffee container and the upper casing cover 1 Slip off the casing bottom cover and unscrew the screw shown 2 Unscrew the screw shown 3 Slip off the left side casing 4 Slip off the service door 5 Unscrew the screw shown 6 Slip off the rear casing 7 Slip off the bean coffee grinder insert and coffee grinder soundproofing Upper cover Covers SUP 049EU SUP 049EP SUP 049E SUP 049 1 2 3 7 5 6 ...

Page 35: ...the screw shown 2 Slip off the frontal pannel cap all except SUP049 EU and the front pannel 3 Unscrew the screw shown 4 Slip off the frame 5 Unscrew the screw shown and slip off the upper and the lower kayboard 6 Slip off the electrical connection 1 5 6 2 4 3 ...

Page 36: ...nser mobil part 3 Slip off the fork and then the the coffee dispenser mobil part 1 Unscrew the screw shown 2 Slip off the bush for steam tube 3 Slip off the steam tube 1 Unscrew the screw shown and slip off the insert body frontal cover and insert body rear cover 2 3 Unscrew the screw shown and slip off the graft body insert 4 Unscrew the screw shown and slip off the board cover 5 Slip off the tef...

Page 37: ...Slip off the coffee grinder and the electrical connection 2 When reassembling the coffee grinder make sure the spring is repositioned correctly 1 Slip off the electrical and hidraulic connection 2 Slip off the upper pump support and than the pump Unscrew the screw shown and slip off the coffee grinder support plate 7 6 Boiler 7 7 Coffee grinder 7 8 Coffee grinder support plate 7 9 Pump 2 2 ...

Page 38: ...c connection and than the flowmeter 1 Unscrew the screw shown 2 Unscrew the screw shown 3 Slip off the electrical connection and than the casing bottom insert 1 Slip off the valve 2 Slip off the fork 3 Slip off the teflon tube assy 4 Unscrew the screw shown and slip off the pin for flow selctor faucet 5 Unscrew the screw shown and slip off the flow selector faucet ...

Page 39: ... dump box presence Remove the gear C that meshes with the motor transmission shaft Remove the large gear B Remove the motor A complete with transmission shaft Replace the gear B making sure that the imprint of the arrow is aligned with the opening containing the pin P When replacing the motor and the transmission shaft make sure the guide runners L are in the right position Grease the shaft thorou...

Page 40: ...ment spindle A and turn the support anticlockwise until it unhooks Turn the grinder blades anticlockwise out of the support 7 14 Grinder blades A For a standard adjustment both markings must be aligned Turn the grinder blades clockwise out of the support The bayonet connections can be accessed from the rear ...

Page 41: ... disconnect the electrical connection Loosen the screw for remove the cover 7 15 CPU board 7 16 Programming access Use a suitable pair of pliers to remove the clamp as illustrated Tighten the clamp as illustrated 1 Boiler connection 2 Other connections 1 2 1 2 7 17 Fitting and removing Oetiker clamps ...

Page 42: ...ZN N N 6 viti Assemblaggio 0 65 Nxm 0 1 0 65 Nm 0 1 Casing bottom 4 SPECIFICA TECNICA TECHNICAL SPECIFICATION ST 0508 SPECIFICA DELLE COPPIE DI SERRAGGIO SU CADORNA Pag 5 Vite Cod 421940220061 VITE TCBR 3 5X12 PLAST ZN N N 4 viti Assemblaggio 0 6 Nxm 0 1 Utilizzata solo su CADORNA STYLE Vite Cod 421940220061 VITE TCBR 3 5X12 PLAST ZN N N 4 viti Assemblaggio 0 7 Nxm 0 1 0 6 Nm 0 1 Casing bottom 2 S...

Page 43: ...LLE COPPIE DI SERRAGGIO SU CADORNA Pag 10 Vite Cod 421940220061 VITE TCBR 3 5X12 N 3 viti Assemblaggio 0 6 Nxm 0 1 Rottura 1 1 Nxm Vite Cod 421940221741 VITE TSP 5X20 PLAST ZN B N 1 vite Assemblaggio 1 5 Nxm 0 5 Vite Cod 42190222851 VITE TCBR M4x8 PLAST ZN N N 1 vite Assemblaggio 1 5 Nxm 0 5 1 5 Nm 0 5 Coffee grinder support plate 3 SPECIFICA TECNICA TECHNICAL SPECIFICATION ST 0508 SPECIFICA DELLE...

Page 44: ...RRAGGIO SU CADORNA Pag 15 Vite Cod 421944016761 VITE TCBR 3 5X12 PLAST ZN NI N 3 viti Assemblaggio 0 5 Nm 0 1 Vite Cod 421940213291 VITE TCBR 3X8 PLAST ZN B N 1 vite Assemblaggio 0 4 Nxm 0 05 Vite Cod 421940220061 VITE TCBR 3 5X12 N 2 viti Assemblaggio 0 7 Nxm 0 1 Rottura 1 6 Nxm 0 5 Nm 0 1 Reae casing cover 2 SPECIFICA TECNICA TECHNICAL SPECIFICATION ST 0508 SPECIFICA DELLE COPPIE DI SERRAGGIO SU...

Page 45: ...1940213371 VITE TCB 3 5X16 PLAST ZN B N 3 viti Assemblaggio 0 7 Nxm 0 1 1 2 Nm 0 1 Carafe graft body insert SUP049EU 4 SPECIFICA TECNICA TECHNICAL SPECIFICATION ST 0508 SPECIFICA DELLE COPPIE DI SERRAGGIO SU CADORNA Pag 20 Vite Cod 421944016761 VITE TCBR 3 5X12 N 2 viti Nm 0 7 Nxm 0 1 Vite Cod 421944016761 VITE TCBR TORX 10 3 5X12 PLAST ZN NI N 4 viti Assemblaggio 0 65 Nxm 0 1 0 65 Nm 0 1 Carafe i...

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