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English
Problem
Cause
Solution
The machine circuit is blocked by
limescale.
Descale the machine.
The milk does not froth.
The milk frother is dirty or not
assembled or installed correctly
Clean the milk frother and make sure it
is correctly assembled or installed.
The type of milk used is not
suitable for frothing.
Different types of milk result in
different amounts of froth and different
froth qualities. Semi-skimmed or full-
fat cow's milk give good results.
The filter does not fit.
You need to remove air from the
filter.
Let air bubbles come out of the filter.
There is still water in the water
tank.
Empty the water tank before you
install the filter.
There is water under the
machine.
The drip tray is too full and
overflowed.
Empty the drip tray when the drip tray
full indicator pops up through the drip
tray. Always empty the drip tray before
you start descaling the machine.
The machine is not placed on a
horizontal surface.
Place the machine on a horizontal
surface so that the drip tray full
indicator works properly.
Note: If you are unable to solve the problem with the information in
this table, contact your local reseller or an authorized service center.
Contact details are included in the warranty booklet supplied
separately or visit
www.gaggia.com/n-m-co/espresso/world-wide or www.gaggia.
it/n-mco/espresso/contact.
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