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English
Problem
Cause
Solution
Reset the machine by switching it
on and off. Place the drip tray and
the coffee grounds container back.
Leave the brew group out. Close
the maintenance door and switch
the machine on and off. Then try to
reinsert the brew group.
The coffee has too little
crema or is watery.
The grinder is set to a coarse
setting.
Adjust the grinder to a finer setting.
The brew group is dirty.
Clean the brew group. For thorough
cleaning, follow the monthly cleaning
procedure with the degreasing tablet.
The coffee exit duct is dirty.
Clean the coffee exit duct thoroughly
with the handle of the multifunctional
tool or a spoon handle.
The coffee blend is not the
correct one.
Try another coffee blend.
The machine is performing its
self-adjustment.
Brew a few cups of coffee.
The coffee is not hot
enough.
The cups you use are cold.
Preheat the cups by rinsing them with
hot water.
The temperature is set too low.
Check the menu settings.
Set the temperature to high in the
menu.
You added milk.
Whether the milk you add is warm
or cold, it will always decrease the
temperature of the coffee to some
extent.
The machine grinds the
coffee beans, but coffee
does not come out.
The grind is set too fine.
Adjust the grinder to a coarser setting.
The brew group is dirty.
Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The coffee exit duct is blocked.
Clean the coffee exit duct with the
handle of the multifunctional tool or a
spoon handle.
The coffee comes out
slowly.
The grind is ground too finely.
Change the grinder to a coarser
setting.
The brew group is dirty.
Clean the brew group.
The coffee exit duct is blocked.
Clean the coffee exit duct with the
handle of the multifunctional tool or a
spoon handle.
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