English
40
10
10
TROUBLESHOOTING
10
A list of the possible machine faults is given below.
101010
Problem
Cause
Solution
The machine does
not turn on
1. Mains switch off
1. Position the power button to position ON
2. Machine switch off
2. Position the machine switch to position 1
3. Incorrect electrical mains connection
3. Contact specialized personnel in order to
check the connection
No water in boiler 1. Mains tap closed
1. Open the mains tap
2. Clogged pump filter
2. Replace the filter
3. Motor driven pump out of order
3. Contact specialized personnel
4. Boiler filling solenoid valve out of order
4. Contact specialized personnel
No group brewing 1. Mains tap closed
1. Open the mains tap
2. Motor driven pump out of order
2. Contact specialized personnel
3. Clogged gigleur
3. Contact specialized personnel
4. Burnt control box fuse
4. Contact specialized personnel
5. Group solenoid valve out of order
5. Contact specialized personnel
6. Group switch out of order
6. Contact specialized personnel
Steam fails to
come out of the
wands
1. Too much water in boiler
1. Contact specialized personnel
2. Damaged resistance
2. Contact specialized personnel
3. Clogged sprayer element
3. Clean the sprayer element
4. Resistance saver engaged
4. Contact specialized personnel
Signs of water
leakage on bench
1. Dirty drain tray
1. Clean the tray
2. Drainage pipe clogged or detached
2. Contact specialized personnel
3. Other leakage
3. Contact specialized personnel
Wet coffee dregs
1. Little ground coffee in the filter
1. Increase the coffee dose in the filter
2. Grinding regulated too fine
2. Adjust grinding value
3. Solenoid valve fails to discharge
3. Contact specialized personnel
Coffee brewing
too slow
1. Grinding regulated too fine
1. Adjust grinding value
2. Dirty filter holder
2. Replace the filter and undertake more
frequent filter holder cleaning
3. Clogged group
3. Contact specialized personnel
4. Gigleur or solenoid valve partially clogged
4. Contact specialized personnel
Coffee brewing
too fast
1. Grinding regulated too large
1. Adjust grinding value
Cold coffee
brewed
1. Lime scale present on the exchangers or
the resistance
1. Contact specialized personnel
2. Oxidized pressure switch contacts
2. Contact specialized personnel
3. Defective electrical connection
3. Contact specialized personnel
4. Partially burnt out resistance
4. Contact specialized personnel
Too hot coffee
brewed
1. Set point temperature too high
1. Regulate the set point temperature on the
display
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