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English
Troubleshooting
This chapter summarises the most common problems you may encounter while
using the machine. If you are unable to resolve the problem using the information
given below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or
contact the Customer Service Centre in your country.
Problem
Cause
Solution
The machine does not
switch on.
The machine is not connected.
Check that the power cord has been inserted
correctly.
The drip tray fills quickly.
This is normal. The machine uses
water to rinse the internal circuit
and the brew group. Part of the
water flows through the internal
system directly into the drip tray.
Empty the drip tray when the red indicator
emerges from the grid of the drip tray.
Tip:
Place a cup under the dispensing spout to
gather the rinse water.
The display
continuously shows the
"coffee pucks container
full" icon.
The coffee pucks container has
been emptied when the machine
was off.
Always empty the coffee pucks container when
the machine is on. If you empty the coffee
pucks container when the machine is off, the
coffee cycle counter does not reset. In this
case, the display shows the icon even if the
container is not full.
The coffee pucks container has
been put back too quickly.
Always wait about 5 seconds when you replace
the coffee pucks container. This way, the
counter will reset to zero.
The machine says to
empty the coffee pucks
container even if the
container is not full.
The machine has not reset the
counter last time the coffee pucks
container has been emptied.
Always wait about 5 seconds when you replace
the coffee pucks container. This way, the
coffee grounds counter will reset to zero.
Always empty the coffee pucks container when
the machine is on. If you empty the coffee
pucks container when the machine is off, the
coffee cycle counter does not reset.
Impossible to remove
the brew group.
The brew group is not in the correct
position.
Close the service door. Switch the machine off
and then back on. Wait for the display to show
the ready message, then remove the brew
group.
The coffee pucks container has not
been removed.
Remove the coffee pucks container before
removing the brew group.
4219-450-08051 MANUAL GAG. CAD. MILK EN-FR 120US Rev 01.indd 35
09/10/2020 16:23:06
