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Faults – What to Do?
Faults – What to Do?
Faults – What to Do?
Faults often have simple explanations. Please read the
notes in the table before calling customer service.
9
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
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Disruption
Possible cause
Solution
The appliance does not work
The plug is not plugged in
Connect the appliance to the mains
Faulty fuse
Check in the fuse box to make sure that the
fuse for the appliance is in working order
Power failure
Check whether other kitchen appliances
are working
The appliance is not working and the illu-
minated ring behind the control knob is
flashing orange and white alternately
Power failure
Check whether other kitchen appliances
are working
The appliance does not heat up when it is
switched on.
All the illuminated rings behind the control
knobs light up white for 10 seconds after
it is switched on. The illuminated ring
around the active control knob then lights
up orange.
Demo mode is activated
Deactivate demo mode.
The appliance does not heat up when it is
switched on.
The illuminated ring behind the control
knob is flashing yellow and magenta alter-
nately.
Electronics fault
Contact after-sales service
The appliance switches off while operat-
ing.
The illuminated ring behind the control
knob flashes orange and white alternately.
Safety switch off:
The controls on the appliance
have not been used for a long
time.
Turn the temperature control knob to 0,
then switch it back on, if required.
The appliance switches off while operat-
ing.
The illuminated ring behind the control
knob flashes orange and white alternately.
Power failure in the house-
hold:
Following a power failure, the
appliance remains switched
off for safety reasons.
Turn the temperature control knob to 0,
then switch it back on, if required.
