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Frequently-asked questions and answers (FAQ)
Twist knob
The twist knob is best cleaned using lukewarm soapy
water. Do not use harsh or abrasive cleaning agents. Do
not clean the twist knob in the dishwater or using rinsing
water. This may damage it.
Maintenance
This appliance requires no maintenance other than daily
cleaning. For best results, apply cooktop cleaning cream
daily.
Frequently-asked questions and answers (FAQ)
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Greasy spatters
Use a soapy sponge or cloth to remove grease; rinse thor-
oughly and dry. Apply glass ceramic cooktop cleaner.
Metal marks: Iridescent stain
Pans with aluminum, copper or stainless steel bases may
leave marks. Treat immediately after surface has cooled
with glass ceramic cooktop cleaner. If this does not
remove the marks, try a mild abrasive (Bon Ami®, Soft
Scrub® without bleach) with a damp paper towel. Rinse
and reapply glass ceramic cooktop cleaner. Failure to
remove metal marks before the next heating makes
removal very difficult.
Hard water spots:
Hot cooking liquids dripped on surface
Minerals in some water can be transferred onto the sur-
face and cause stains. Use undiluted white vinegar, rinse
and dry. Recondition with glass ceramic cooktop cleaner.
Remove boilovers and stains before using the cooktop
again.
Surface scratches:
Small scratches are common and do not affect cooking.
They become smoother and less noticeable with daily use
of the glass ceramic cooktop cleaner.
Apply glass ceramic cooktop cleaner before using to
remove sand-like grains and grit such as salt and season-
ing. Scratches can be reduced by using pans with bases
that are smooth, clean, and dry before use. Use recom-
mended glass ceramic cooktop cleaner daily.
NOTICE
Diamond rings may scratch the surface.
Type of Soil
Possible Solution
Using the appliance
Why can't I switch on the cooktop and why is the child lock symbol lit?
The child lock is activated. Place the twist knob on the twistpad.
You can find information about this function in section
Why can I hear an audible signal?
Remove any liquid or food remains from the control panel. Remove any objects from the control panel.
You can find instructions on how to deactivate the audible signal in the section on
Noises
Why can I hear noises while I'm cooking?
Noises may be generated while using the cooktop depending on the base material of the cookware. These
noises are a normal part of induction technology. They do not indicate a problem.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting
is reduced.
