Troubleshooting
en
25
20.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse on after appox. 10 seconds.
3.
If the malfunction occurs again, call customer service.
Appliance does not
start.
Appliance door not fully closed.
▶
Close appliance door.
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
▶
Set a higher microwave output setting.
→
A larger amount than usual has been placed in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.
Appliance is switched
on but controls not
responding; ap-
pears on the display.
Childproof lock is activated.
▶
Deactivate the childproof lock.
→
"Deactivating the childproof lock", Page 19
The appliance is not
heating and ap-
pears on the display.
Demo mode is activated.
▶
Deactivate demo mode.
→
The interior lighting is
not working.
The halogen bulb is defective.
▶
Change the cooking compartment bulb.
→
"Replacing the cooking compartment bulb", Page 23
You can obtain a new halogen bulb from our customer service or specialist retailers.
→
20.2 Information on display panel
Fault
Cause and troubleshooting
The display shows
the error message
"Exxx"
An error has occurred.
1.
Switch the appliance off and on again.
a
If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→
20.3 Power cut
Your appliance can bridge a power cut of a few
seconds. The operation continues.
If the power cut lasts longer and the appliance was op-
erating, the display shows a message. The operation is
interrupted. After the power cut, you can start up the
appliance as usual. To do so, turn the function selector
to the zero position.
→
Summary of Contents for BM454 IN Series
Page 1: ...en User manual and installation instructions BM454 IN BM455 IN Microwave Oven Gaggenau...
Page 42: ......
Page 43: ......