Customer Service
en-us
47
Winterizing your unit
▶
If your dishwasher will be unused for an extended
period of time in a location that experiences freezing
temperatures (vacation home or through a vacation
period), have your dishwasher winterized by an
authorized service provider.
19.3 Transporting the appliance
To avoid damage to the appliance, empty it before
transporting.
Note:
Always transport the dishwasher upright to prevent
residual water getting into the machine's controls and
damaging the appliance.
1.
Remove dishware from the appliance.
2.
Secure loose parts.
3.
Switch on the appliance.
4.
Select the cycle with the highest temperature.
5.
6.
To drain the appliance, terminate the cycle after approx.
4 minutes.
"Terminating the wash cycle", Page 30
7.
Switch off the appliance.
8.
Turn off the water faucet.
9.
To empty the residual water out of the appliance,
detach the supply hose and let the water drain out.
19.4 Disposal of your old appliance
Environmentally sound disposal allows valuable raw
materials to be recycled.
WARNING
Avoid a risk of entrapment upon disposal.
▶
Unplug the appliance from the power outlet.
▶
Cut the power cord and remove the door upon
discarding the appliance.
▶
Check your local area for large appliance recycling
programs.
Customer Ser vice
20 Customer Service
Customer Ser vice
With any warranty repair, we will make sure your
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.), the production number (FD) and the
consecutive numbering (Z-Nr.) of your appliance.
USA:
1-877-442-4436
www.gaggenau.com
www.gaggenau.com/us/appliances/eshop
CA:
1-877-442-4436
www.gaggenau.com
www.gaggenau.ca
For assistance with connecting to Home Connect®, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
20.1 Model number (E-Nr.), production
number (FD) and consecutive
numbering (Z-Nr.)
You can find the model number (E-Nr.), the production
number (FD) and the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
The rating plate is located inside the appliance door.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
20.2 AquaStop® Pledge
In addition to the standard warranty provided by BSH,
BSH will also compensate customers for damage caused
by a specific fault in the AquaStop system giving rise to a
valid warranty claim. Compensation will be provided under
the following conditions:
¡
If water damage is caused by a defect in materials or
workmanship in the AquaStop system, BSH will
compensate customers reasonable and verifiable
damages.
¡
A condition of all warranty claims is the appliance with
AquaStop must have been installed and connected
correctly in accordance with all instructions; this also
includes a properly installed AquaStop extension
(genuine accessories). The warranty does not cover
defective feed lines or fittings leading to the AquaStop
connection at the tap.
Summary of Contents for 400 Series
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