Warranty card
To be filled in by the sales representative
Product name:
Product type................................................................
Serial number...............................................................
Warranty period.......................24.................................
Customer name.. .................................................Customer address ...................................
Dealer signature................................................... Date of sale ............................................
The above specified product was handed to the customer free of any defects including all accessories and trade and technical
documentation. Customer was properly familiarized with the principles of safe use, operation and technical maintenance of the
product.
WARRANTY TERMS
Object of warranty:
Warranty applies to the product itself including all supplied accessories.
Warranty period:
Warranty period is 24 months from date of sale to the customer. The period between applying of the warranty claim until the date of customer’s
duty to pick the product up upon the warranty repair does not count into the warranty period.
Dealer is obliged to provide the customer with the confirmation of the warranty claim date and also warranty repair and repair duration. If the
product is replaced under warranty, a new warranty period starts from the date when customer receives the new product.
Warranty coverage and importer duties:
Importer is responsible for the product having the characteristics typical for this goods category and given product parameters during the whole
warranty period.
Importer is not responsible for any defects caused by usual wear or improper use of the product.
Warranty expiration:
The right for warranty claim is cancelled in following cases:
a) If the product was not used and maintained according to the user manual or if it was damaged by unqualified action of the user.
b) If the product was used in inappropriate conditions or for different purposes than the ones applicable to this product category.
c) If the user can not present the warranty card.
d) If any data in the original manufacturer, dealer or service documentation was intentionally modified.
e) If any part of the product was replaced by an unoriginal part.
f) If the product was damaged or excessively worn because of insufficient maintenance.
g) If the product was damaged by force majeure
h) If the product was modified without the manufacturer consent.
i) If the defect was caused by improper storage of the product.
j) If the damage was caused by natural and regular wear of the product.
k) If the product was connected or used with another device which was not approved by the importer or manufacturer.
Warranty claims
Warranty claims should be filed at the dealer. The user is obliged to present a filled in warranty card or proof of purchase. Warranty repairs are
carried out by the dealer / importer or approved service centers.
Legal:
Other relationships between the seller (dealer / importer) and buyer (customer) are regulated by the applicable civil or commercial code.
Dealer stamp:
Distributor for ČR: PENTA CZ s.r.o. Distributor for S R: PENTA SK s.r.o. Distributor for other countries Penta CZ s.r.o.
Stamp seller
