G-U ELTRAL K30, Assembly And Operating Instructions Manual, Page: 34 / 44

34
Chain drive
Assembly and operating instructions
ELTRAL K30 | ELTRAL K30 Synchro
13 Help in case of malfunctions
Installers or end-users must not repair a faulty motor themselves. Professional repair can only
be carried out by the manufacturer. If you open the motor or manipulate it in any way, the war-
ranty shall be null and void.
œ º
Therefore you should replace a faulty motor and have it repaired.
œ º
If the motor stops, check whether the limit position switch is activated.
In case any problems arise during installation or operation of the drive, please consult the fol-
lowing table for possible help:
Problem Possible cause Solution
Drive not
functioning
• Mains adapter without current supply.
• Connecting cable unplugged or
wire(s) loose.
• Mains adapter not providing the
rated voltage (24 V).
• Switching mains adapter in the drive
damaged, not providing low voltage.
œ º
Protection switch or
safety switch.
œ º
Check all electrical con-
nection of drive.
œ º
Exchange mains adapter.
œ º
Exchange drive.
Limit stop not
functioning
• Programming not carried out cor-
rectly.
• Failure of the electrical DIP switch
contact.
œ º
Repeat programming of
DIP switch.
œ º Exchange drive.
Drive(s) not
functioning
• Blue LED*
flashes
“1x - pause...”
• Blue LED*
flashes
“2x - pause...”
• Blue LED*
flashes
permanently
• Overload of the motor from an
obstacle
• Communication error of the
Synchro drives
• General error
œ º
Remove the
obstacle
œ º
Check the cable connec-
tion between the drives
œ º
Check the position of the
DIP switch
œ º
Carry out a complete
reset of the drives (see
Page 31)
* The blue LED is located in the opening of the housing together with the DIP switches
If the motor does not respond to actuation by switch/button, have the power supply checked by
a qualified person.