Futrex HealthGuard-15, Owner'S Manual

Page: 46 / 54

D-46
SECTION 14
TROUBLESHOOTING
Problem Probable Cause(s) Corrective Measures
Display Shows
HG-15 NOT CONNECTED a) Bad Connection between
the HG-15 and the
communications port
b) No Power to the HG-15
c) HG-15 is not warmed up
a) Ensure that the Communications Cable is
connected to both the PC and the HG-15
b) Ensure that the battery pack is charged
and that is fully plugged into the power
connecter on the HealthGuard-15.
c) The HG-15 takes 1-2 minutes to warm up
(sometimes a bit longer). Wait for a minute
or two, and then try again.
Poor Repeatability on
Blood Pressure
Measurements Subject moved during the
evaluation. Repeat the evaluation, and be sure to
remain still and quiet during the evaluation.
Unusually high blood
pressure readings Subject has not relaxed
enough to be at normal
resting blood pressure. Have the subject sit quietly for 2-3 minutes,
and then repeat the test.
Error measuring Body
Fat. Display is --- Sleeve was in the way of the
body fat sensor. Ensure that the subject has his or her sleeve
rolled up. The skin must be bare for reading.
Poor Repeatability on
Body Fat Measurements a) Subject moved during the
evaluation
b) Sleeve was in the way of
the body fat sensor.
a) Repeat the evaluation, and be sure to
remain still and quiet during the evaluation.
b) Ensure that the subject has his or her
sleeve rolled up. The skin must be bare for a
body fat reading.
Error taking Weight
Measurement when
stepping on scale Bad connection between the
scale and the HG-15
Moving your body when
standing on scale
Ensure that the Serial Cable is connected to
both the scale and the HG-15
Stand still, no talking
HG-15 becomes
unresponsive after
using emergency stop
button HG-15 lost communication
with PC Wait 1 – 5 minutes to allow the instrument
to regain communications with the PC as the
system resets.