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Warranty Detail:
1 Year Warranty
A one (1) year warranty applies to product against any defect associated with faulty
workmanship for a period of (1) year from date of purchase.
Furniture Solutions accepts no responsibility for defects caused by incorrect assembly,
mishandling, acts of god, general wear & tear, stains from spills/vegetation, chipping/scratching,
exposure to extreme heat/cold, mould/mildew, hardware corrosion, misuse of the products &
defects caused by failure in duty of care for the product in accordance with the care instructions.
Warranty only extends to original purchaser and is not transferable, except when given as a gift.
Goods are limited in design for domestic use only, and are not suitable for commercial use.
Duty of care:
While every attempt is made to supply product using quality components there is always a need
from consumer to help ensure a long life of use for product.
*Proper use of item, only what it is designed to do. Designed for dining, not suitable for use as a
workbench, substitute ladder or dance floor.
*Regular maintenance and cleaning: Please consult your Instruction manual included in packaging
for advice of cleaning
*Protecting product from the harsh environment: Pollution, excessive moisture & heat.
To extend the life of your outdoor furniture we recommend the following furniture covers
must/should be used on furniture which is used in areas not protected from elements.
Caution should be used when using oils, lotions & other chemicals such as chlorine not to spill on
furniture.
Instruction Manual – Have been written to suit individual materials used in construction, please
retain for future use for duty of care, assembly, parts & component sizing.
Claim management:
To make a warranty claim, customers can either contact the retailer where the purchase was
made or Furniture Solutions on contact details below. Proof of purchase will be required before
proceeding with any claim. In the case of product defects providing photos may be able to speed
up processing of the claim. If missing parts please refer to assembly instructions for identification
of said part and contact either of the above.
“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure”.
