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WARRANTY DETAILS
1 Year Warranty
A one (1) year warranty applies to product against any defect associated with faulty workmanship
for a period of (1) year from date of purchase.
Extended Warranty of (1) year total of (2) years applies to aluminum frame, welds & resin wicker
against any defect associated with faulty workmanship from date of purchase.
Furniture Solutions accepts no responsibility for defects caused by incorrect assembly, mishandling,
acts of god, general wear & tear, stains from spills/vegetation, chipping/scratching, exposure to
extreme heat/cold, mould/mildew, hardware corrosion, misuse of the products & defects caused by
failure in duty of care for the product in accordance with the care instructions. Warranty only
extends to original purchaser and is not transferable, except when given as a gift.
Products are limited in design for domestic use and not suited for commercial use.
Do not place near or place on product any heat sources such as BBQ’s, heaters or any open flame
devices.
Duty of care:
While every attempt is made to supply product using quality components there is always a need
from consumer to help ensure a long life of use for product.
*Proper use of item, only what it is designed to do
*Regular maintenance and cleaning
To extend the life of your outdoor furniture we recommend the following furniture covers should be
used on furniture which is used in areas not protected from elements. Caution should be used
when using oils, lotions & other chemicals such as chlorine.
Instruction Manual – Have been written to suit individual materials used in construction, please
retain for future use for duty of care, assembly, parts & component sizing.
Claim management:
To make a warranty claim, customers can either contact the retailer where the purchase was made
or Furniture Solutions on contact details below. Proof of purchase will be required before
proceeding with any claim. In the case of product defects providing photos may be able to speed up
processing of the claim. If missing parts please refer to assembly instructions for identification of
said part and contact either of the above.
“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure”.
