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RepRapBCN
User Manual
13. REPRAPBCN TECH SUPPORT
If you do not find in this manual a solution to your problem, you can contact the REPRAPBCN team via the following
channels:
Forum
Before taking any other action, you should have a look at our forum. It is very likely another user has suffered the
same problem, and the forum is where most of them are solved.
http://www.reprapbcn.com/es/forum
If the problem persists, you can contact us directly by email. An expert from RepRapBCN will answer you back with a
solution as soon as possible.
Customer Service
Call our customer service line:
+34 93 473 88 24 (TECH SUPPORT)
+34 93 348 70 25
Call this numbers to contact our team, for either directly getting your questions answered via phone or to make an
appointment and have your printer checked in our facilities.
This information is also available in our website contact section:
http://www.reprapbcn.com/es/contact
In any case, it is very important to attach the printer serial number so we can keep track of it and know in advance
the problems that might arise. A photograph could also help identify more easily what happened.
14. GLOSARY
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Arduino. Free hardware platform based on a board with a microcontroller and a development environment.
It is a very popular board, and constitutes the brain of the BCN3D + electronics. Requires loading a firmware to work.
http://www.arduino.cc/
•
Endstop. The electro-mechanical component that makes contact with the axis carriages to indicate their total
length.