Fujitsu STYLISTIC Q775 Operating Manual Download Page 97

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Troubleshooting and tips

Error message/cause

Troubleshooting

CMOS battery bad

If the error message occurs repeatedly, the
buffer battery in the Tablet PC is

at.

►

Contact your sales outlet or our customer
service center.

System CMOS checksum bad - Default con

guration

used

The system con

guration information is

incorrect.

►

Switch the Tablet PC off.

►

Switch the Tablet PC on.

►

In the

BIOS Setup

, select the

Exit

menu.

►

Select the entry

Load Setup Defaults

►

Select

and press the Enter key.

Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz

When testing the extended memory. an error
has resulted at the address xxxx.

►

Contact your sales outlet or our customer
service center.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

►

Start the

BIOS Setup

(

Primary Master

submenu) and select the correct settings.

Keyboard controller error

►

Switch your Tablet PC off with the ON/OFF
button.

►

Wait 3 - 5 seconds and switch the Tablet PC
on again.

Keyboard error

If you use an external keyboard:

►

Check the connection and reboot the Tablet
PC.

nn Stuck key

►

Make sure that no key is pressed.

Operating system not found

►

Check in the

BIOS Setup

whether your hard

disk has been set correctly.

►

Make sure that the operating system is
installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs
during the self-test before starting the operating
system.

►

Press the

Alt

tablet button to boot the

operating system

Real time clock error

►

Contact your sales outlet or our customer
service center.

nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz

►

Contact your sales outlet or our customer
service center.

System battery is dead - Replace and run SETUP

►

Contact your sales outlet or our customer
service center.

System cache error - Cache disabled

►

Contact your sales outlet or our customer
service center.

System timer error

►

Contact your sales outlet or our customer
service center.

Fujitsu

Summary of Contents for STYLISTIC Q775

Page 1: ...System Operating Manual FUJITSU Tablet STYLISTIC Q775 ...

Page 2: ...enue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2 0 1 5 Fujitsu America Inc All rights reserved B5FK 5521 02ENZ0 00 ...

Page 3: ...t time setup of your device 18 Working with the Tablet PC 23 Accessories for your Tablet PC optional 46 Security functions 69 Connecting external devices 79 Settings in BIOS Setup Utility 83 Troubleshooting and tips 86 Technical data 96 Manufacturer s notes 102 Declarations of conformity 105 FCC and IC Regulatory Information 106 Appendix 110 Index 132 ...

Page 4: ...s in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The ExpressCard word mark and logo are owned by the Personal Computer Memory Card International Association PCMCIA and any use of such marks by Fujitsu America Incorporated is under license Google is a trademark or regi...

Page 5: ...Installing Bonus Apps 22 Working with the Tablet PC 23 Status indicators 23 Switching the Tablet PC on 25 Programing the ON OFF button 26 Switching the Tablet PC off 26 Handwriting recognition 26 Touch screen 27 Select display orientation portrait or landscape format 28 Using fingers 28 Calibrate the Dual Digitizer for finger based operation of the device 28 Actions with one finger Windows 8 1 Mod...

Page 6: ...ocking station or power keyboard docking station 53 Disconnecting the tablet PC from the keyboard docking station or power keyboard docking station 54 Removable rechargeable battery for the power keyboard docking station optional 55 Intermediary VESA Mount Plate optional 58 Hand strap optional 60 Shoulder strap optional 62 Folio case optional 64 Protective TPU cover with hand strap optional 65 Pre...

Page 7: ...5 Save changes and power off 85 Troubleshooting and tips 86 Executing a reset 87 Forced shutdown 87 Resetting the rechargeable battery 87 Help if problems occur 87 Recovering your Factory Image 87 The Tablet PC s date or time is incorrect 87 Battery indicator does not illuminate 88 The Tablet PC s touchscreen remains dark 88 The display on the Tablet PC s touchscreen is difficult to read 88 The ex...

Page 8: ...horization for use 106 Regulatory Information Disclaimers 106 Federal Communications Commission and Industry Canada statement 106 Déclaration d Industrie Canada 107 FCC Interference Statement 107 FCC Radio Frequency Exposure statement 107 Déclaration de la FCC d Industrie Canada sur l exposition aux radiofréquences 108 Export restrictions 108 Restrictions concernant l exportation 108 Canadian Noti...

Page 9: ...Telephone 408 746 6000 Declares that product Base Model Configuration STYLISTIC Q775 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujitsu 7 ...

Page 10: ...lease go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications to determine whet...

Page 11: ...rd Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to...

Page 12: ...with the device Front device version without hand vein sensor Depending on your selected device version your tablet PC may be equipped with a hand vein sensor on the right hand side see Right side sub section on the following pages 1 2 3 4 5 5 4 7 9 8 6 1 Touch screen 2 Webcam 3 Webcam LED 4 Speaker 5 Mechanical mounting for power keyboard docking station cradle 6 Power on indicator 7 Docking port...

Page 13: ...DMI port 8 Storage card slot micro SD protected by cover 9 SIM card slot micro SIM protected by cover Right side device version without hand vein sensor 1 2 6 4 5 8 9 7 3 1 Shortcut button 2 Decrease volume button 3 Increase volume button 4 ON OFF button 5 USB port USB 2 0 6 USB port USB 3 0 7 Combined headphones and microphone port 8 Stylus slot 9 Tether eyelet for stylus tether Fujitsu 11 ...

Page 14: ...or 1 5 6 2 3 7 4 8 9 1 Shortcut button 2 Decrease volume button 3 Increase volume button 4 ON OFF button 5 USB port USB 2 0 6 Hand vein sensor 7 Combined headphone and microphone port not visible in diagram 8 Stylus slot 9 Tether eyelet for stylus tether 12 Fujitsu ...

Page 15: ... holes and Smart Card reader 4 3 2 1 6 4 3 2 1 5 5 5 5 5 7 7 1 Fingerprint sensor 2 Camera light 3 Webcam 4 Webcam LED 5 Screw holes device dependent for securing accessories 6 SmartCard reader device dependent 7 NFC Near Field Communication device dependent Fujitsu 13 ...

Page 16: ...chapter and the information in the First time setup of your device Page 18 chapter before preparing your Tablet PC for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the Tablet PC Page 17 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual When hand...

Page 17: ... off refer to section Switching the wireless components on and off Page 43 Protecting the display screen Do not pour liquids on the system or wash it with a heavily soaked cloth Do not place items on the top of the monitor in order to prevent it from being damaged During normal use of the device small particles from the environment can become embedded in the stylus tip and scratch the screen The w...

Page 18: ...his is not the case obtain the appropriate AC adapter for your Tablet PC Do not use any other voltage converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the appropriate government office of the country you will be traveling in as to whether you may there operate the wireless component int...

Page 19: ...connect the AC adapter cable and the data cables for all external devices To protect against damaging jolts and bumps use a suitable Tablet PC carrying case to transport your Tablet PC Cleaning the Tablet PC Do not clean any interior parts yourself leave this job to a service technician Only use detergents designed for computers Normal household cleaners and polishes can damage the labels on the k...

Page 20: ...the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices ...

Page 21: ...niture bed This can result in damage caused by overheating The back of the device heats up during normal operation Prolonged contact with skin can become unpleasant or even result in burns Place the device on a stable flat non slippery surface Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 4 inches away from the device ...

Page 22: ...ependent Page 71 Connecting the AC adapter Makingreadytouse ACadapter Observe the safety notes in the enclosed Safety Regulations manual The supplied AC cable conforms to the requirements of the country in which you purchased your device Make sure that the AC cable is approved for use in the country in which you intend to use it 3 1 2 Connect the AC cable 1 to the AC adapter Plug the AC cable 2 in...

Page 23: ...er to use your device for the first time the operating system is pre installed on the hard disk 2 1 2 Press the ON OFF button 1 for about one second to switch the device on The power on indicators 2 light up whenever the system is switched on During the installation process follow the on screen instructions Fujitsu 21 ...

Page 24: ...ations are available for you to install Applications that are already installed appear in grey those that are available for installation appear in blue Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending u...

Page 25: ...nect external devices e g mouse flash storage to the Tablet PC in the chapter Connecting external devices Page 79 Please refer to the notes in the chapter Important notes Page 14 Status indicators Statusindicators Symbols The status indicators 1 2 3 provide information about the statuses of the power supply the rechargeable batteries and the wireless components 2 1 1 3 Fujitsu 23 ...

Page 26: ...p orange The rechargeable battery is charging The indicator is not lit up The battery is not charging the battery is already fully charged or the AC adapter is not connected 3 Wireless indicator The indicator lights up white The wireless components are switched on while the Tablet PC is switched on The indicator flashes The wireless components are switched on while the Tablet PC is in Sleep mode o...

Page 27: ...he Tablet PC on Tablet Switchingon Power onPower onindicator Suspend Resumebutton 2 1 2 Press the ON OFF button 1 for about one second to switch the device on The power on indicators 2 light up whenever the system is switched on Fujitsu 25 ...

Page 28: ...data might be lost Shut down the operating system correctly Switchingoffthe If the Tablet PC does not switch itself off automatically press the ON OFF button for approx five seconds Handwriting recognition For detailed information on handwriting recognition see the documentation for your operating system At present handwriting recognition under Windows 7 or Window 8 1 supports the following langua...

Page 29: ...he adaptive brightness setting is deactivated To change the ambient light sensor settings select Control Panel System and Security Power Options Change plan settings Change advanced power settings Display Activate adaptive brightness setting Select On to activate the adaptive brightness setting with the help of the ambient light sensor Synchronizing the display on the touchscreen and an external m...

Page 30: ...cted Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device Alternatively everything which you can select or activate using your finger tip can also be selected or activated using the stylus Calibrate the Dual Digitizer for finger based operation of the device Before the first finger based operation you must calibrate your Tablet PC via the operat...

Page 31: ...er the screen from the left hand edge Switch between the most recently used applications equivalent to pressing the Windows button Ctrl Space on a keyboard Working with the mouse Position the mouse pointer at the bottom left hand edge of the screen Wipe your finger over the screen from the top or bottom edge Open the App commands equivalent to pressing the Windows button Z button on a keyboard Wip...

Page 32: ... menu with further options Tap on an object Tap your finger on an object on the screen to open an App or a link or to execute a command Working with the mouse Left click on the object Scroll Move object Swivel object Use this function to scroll through lists or websites or to swivel or move an object Working with the mouse Left click on the object keep the mouse button pressed and move swivel the ...

Page 33: ...n the program symbol Moving objects windows while holding the left mouse button pressed drag drop Place your finger on the object window keep your fingertip pressed against the touchscreen and move the desired object window Opening a context menu click with the right mouse button Tap your finger on the desired item Keep your fingertip pressed against the touchscreen The context menu appears Moving...

Page 34: ...ktop Action Description Scrolling Place two fingers on the touchscreen Move the fingers up to scroll up or Move the fingers down to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or counter clockwise using your index finger 32 Fujitsu ...

Page 35: ...ingers on the touch screen and move them apart to increase the size of the view or Put two fingers on the touch screen and move them together to decrease the size of the view Lock context sensitive menus Use two fingers to tap twice in quick succession on the touchscreen Fujitsu 33 ...

Page 36: ...erly Handle the stylus with care Our recommendations for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other than the screen of the Tablet PC Do not try to turn the grip of the stylus The grip is used to put the stylus into its slot or to take it out of its slot Never store the stylus with its weight...

Page 37: ...ent with the stylus and keep the stylus pressed against the screen Moving the cursor Move the mouse Place the tip of the stylus directly on the screen Stylus location To prevent the stylus from jamming in its slot always make sure that you insert the stylus correctly into its slot flat part of the stylus points towards the bottom of the Tablet PC On delivery the stylus 1 is located in the stylus s...

Page 38: ...d the cursor movement deteriorates Operating system Menu Windows 7 Windows 8 1 Desktop To calibrate run the Hardware and Sound Tablet PC Settings function in the Control Panel You need to calibrate both portrait and landscape formats Securing the stylus tether optional To prevent accidentally dropping or losing the stylus you should secure it with the optional stylus tether Attach one end of the s...

Page 39: ...own status indicator The indicator lights up when the webcam is active Depending on the software used you can use your webcam to take pictures record video clips or take part in web chats The picture quality depends on the lighting conditions and the software being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program w...

Page 40: ...intaining the battery Battery Battery The Tablet PC battery can only be charged when the ambient temperature is between 5 C 41 F and max 35 C 95 F You can charge the battery by connecting the Tablet PC to the AC adapter see Connecting the AC adapter Page 20 If the battery is running low you will hear a warning alarm If you do not connect the AC adapter within five minutes of hearing the warning al...

Page 41: ...ergy saving functions in your Control Panel Set the screen saver in your Control Panel or Keep a finger pressed on the desktop to display the context menu Configure the screen saver under Change screen saver If you need further information about an option you can get help with most settings by pressing the symbol in the upper right of the screen to open the Microsoft Help When the Tablet PC is in ...

Page 42: ...en handling the memory cards Memorycard Supported formats The following formats are supported Micro Secure Digital Micro SDTM Card Micro SDHC Micro SDXC Inserting the memory card 2 1 Open the slot cover 1 Carefully slide the storage card into the slot 2 The label area must be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Close the slot cov...

Page 43: ...rect procedure for removing the card see the documentation for your operating system Open the slot cover 1 3 a 1 2 Press the edge of the memory card so that the memory card jumps 1 slightly out of the slot a Pull the memory card out of the slot a in the direction of the arrow 2 Close the slot cover 3 Fujitsu 41 ...

Page 44: ...ase note that the SIM card format must be micro SIM 3FF Other SIM card formats such as full size 1FF mini SIM 2FF or nano SIM 4FF do not fit in the SIM card slot of your Tablet PC Please do not insert any other format of SIM card as they may become twisted they could even damage the system Inserting a SIM card 2 1 a Open the slot cover 1 Carefully push the SIM card into the slot a in the direction...

Page 45: ...approved by Fujitsu will invalidate the certifications issued for this device Switching the wireless components on and off The wireless components are switched on and off using the appropriate functions of the operating system To switch wireless components on and off individually select Settings Change PC settings Network Airplane mode Configuring WLAN access Requirement A WLAN is available and yo...

Page 46: ...om your cellular phone network provider A mobile end device e g cellular phone with Bluetooth or cable connection Access via Wireless WAN You can purchase the accessories for Wireless WAN reception from your Fujitsu dealer If you have ordered a Wireless WAN module your device will already be prepared when you receive it You will find information on establishing the connection with the Wireless WAN...

Page 47: ...ect the network cable to the LAN port of the cradle 1 or Connect the network cable to the LAN port of the keyboard docking station or power keyboard docking station 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a...

Page 48: ...he Tablet PC and with additional ports Keyboard docking station with additional ports without removable battery Power keyboard docking station with additional ports with removable battery Intermediary VESA Mount Plate Hand strap Shoulder strap Folio case Protective TPU cover with hand strap The following sections provide more information on handling the accessories 46 Fujitsu ...

Page 49: ...12 7 8 9 10 11 1 Dock release button 2 Docking port 3 USB port 3 0 4 USB port 3 0 5 USB port 3 0 6 Microphone port 7 Headphones port 8 VGA monitor port 9 HDMI port 10 LAN port 11 Security Lock device 12 DC jack socket DC IN Setting up the cradle Select a suitable location for the cradle before setting it up In doing so please follow these instructions Place the cradle on a flat stable non slippery...

Page 50: ...hen the Tablet PC is connected to the cradle you must connect the AC adapter to the cradle Cradle Remove the AC plug of the AC adapter from the power outlet Remove the AC adapter cable from the DC jack DC IN of the Tablet PC 1 2 4 3 Your cradle is supplied with a separate AC adapter 19 V 3 42 A Make sure that you only use this AC adapter for the cradle Position the Tablet PC so that it lies agains...

Page 51: ...the cradle 2 Connect the AC cable to the AC adapter 3 Plug the AC cable into the power outlet 4 Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running 2 1 Press the slide out button in the direction of the arrow 1 until it firmly remains in pressed position red marking visible While holding down the lower part of the cradle lift the...

Page 52: ...available in two versions standard keyboard docking station without removable battery power keyboard docking station with removable battery The power keyboard docking station is a device which has been optimized for convenient input of texts and allows external devices to be connected It only needs to be docked with the tablet PC 50 Fujitsu ...

Page 53: ...ck indicator to switch capitalization function on and off 4 Scroll Lock indicator function dependent on the application program 5 Battery indicator of the battery in the power keyboard docking station optional 6 Battery charging indicator of the battery in the power keyboard docking station optional 7 Docking port for the Tablet PC 8 DC jack DC IN 9 Security Lock device 10 LAN port 11 HDMI port 12...

Page 54: ... The battery is between 50 and 100 charged The indicator lights up orange The battery is between 13 and 49 charged The indicator lights up red The battery is charged between 0 and 12 Battery charging indicator The battery charging indicator shows whether the battery is being charged The indicator lights up orange The AC adapter has been connected the battery is charging The indicator lights up whi...

Page 55: ...pter either to the keyboard docking station or to the tablet PC Keyboarddockingstation Position the keyboard docking station as shown 1 2 3 4 Push the Tablet PC onto the keyboard docking station in the direction of the arrow 1 until you feel it engage with the plug Connect the AC adapter cable to the DC input connector DC IN of the keyboard docking station 2 Connect the AC cable to the AC adapter ...

Page 56: ...ocking station or power keyboard docking station while it is running However to prevent any problems we recommend that you execute the appropriate undocking function provided by the operating system 2 1 Press the slide out button down 1 until it remains in the pressed position red marking visible Lift the Tablet PC away from the keyboard docking station in the direction of the arrow 2 54 Fujitsu ...

Page 57: ...e that no foreign bodies get into the battery connections Never store a battery for long periods in the discharged state This can make it impossible to recharge Removing the rechargeable battery Please observe the safety information in chapter Important notes Page 14 Remove the AC plug from the power outlet Switch the Tablet PC off The device must not be in energy saving mode Disconnect all cables...

Page 58: ... 1 2 Disconnect the catches of the battery compartment cover and open the battery compartment cover 1 Lift the battery at the deep point in the middle of the battery compartment and take the battery out of the battery compartment 2 56 Fujitsu ...

Page 59: ... 3 2 2 Position the rechargeable battery on the edge of the battery compartment and insert the rechargeable battery into the battery compartment 1 Insert the catches of the battery compartment cover in the openings on the device 2 Close the battery compartment cover 3 Fujitsu 57 ...

Page 60: ...unt Plate can be attached to the rear Use the Intermediary VESA Mount Plate to secure the Tablet PC to a cart counter or stand with the corresponding screw holes for example The Intermediary VESA Mount Plate cannot be used in combination with hand or shoulder straps The Intermediary VESA Mount Plate kit contains the following components Intermediary VESA Mount Plate two M2x8 screws and two spacers...

Page 61: ...he correct size when securing the screws Keep the screws out of the reach of children 4 4 4 4 3 1 1 1 1 2 2 2 2 Remove the covers from the screw holes on the rear of the Tablet PC 1 Position the spacers between the Tablet PC and Intermediary VESA Mount Plate 2 Fujitsu 59 ...

Page 62: ...cure the Intermediary VESA Mount Plate using the screws 4 Hand strap optional For models with screw holes Smart Card readers or palm vein sensors an optional hand strap can be attached to the rear The hand strap cannot be used in combination with the Intermediary VESA Mount Plate or shoulder strap The hand strap accessory contains the following components Hand straps two M2x6 screws two M2x8 screw...

Page 63: ...too much when you are holding it on the hand strap otherwise it may fall down 1 1 2 2 4 4 3 Remove the caps from the screw holes on the rear of the Tablet PC 1 Position the spacers between the Tablet PC and the hand strap 2 Position the hand strap on the Tablet PC 3 Make sure that the screw holes of the hand strap and of the Tablet PC lie exactly on top of each other Fujitsu 61 ...

Page 64: ...ith screw holes Smart Card readers or palm vein sensors an optional shoulder strap can be attached to the rear The shoulder strap cannot be used in combination with the Intermediary VESA Mount Plate or hand strap The shoulder strap accessory contains the following components Shoulder strap two mountings two M2x6 screws two M2x8 screws and two spacers 62 Fujitsu ...

Page 65: ...ol of the correct size when securing the screws Keep the screws and mountings out of the reach of children To prevent damaging the screws do not use a motorized screwdriver 1 1 2 3 3 2 Remove the caps from the screw holes on the rear of the Tablet PC 1 Fujitsu 63 ...

Page 66: ...ode if the tablet still has its cover on This folio case contains magnets Keep it away from objects that may be easily affected by the influence of magnetism e g pacemakers and magnetic cards Make sure the device is firmly fitted into the folio case fasteners in order to prevent it from falling out The folio case is only designed to safely store and transport the device Do not use the folio case f...

Page 67: ... optional Protective TPU cover with hand strap optional Prepare installation 1 2 3 4 Remove the soft pad from the hand strap belt 2 Loosen and remove the hand strap belt 1 Separate the rigid cover 3 from the soft cover 4 Fujitsu 65 ...

Page 68: ...the Tablet PC with the connection side 1 forwards into the corners of the soft cover Allow the Tablet PC to click into place in the soft cover 2 3 Turn over the Tablet PC and soft cover Allow the rigid cover to click into place on the soft cover 3 4 Fit the hand strap belt on the rigid cover align it and pull it tight 4 66 Fujitsu ...

Page 69: ...Accessories for your Tablet PC optional 5 Install the soft pad on the hand strap belt 5 a a a a If required secure the optional shoulder strap at the four holders a Fujitsu 67 ...

Page 70: ...Tablet PC onto the keyboard docking station in the direction of the arrow 1 until you feel it engage with the plug or Press the Tablet PC onto the cradle in the direction of the arrow 2 To prevent damage to the system never fold the Tablet PC on the keyboard docking station if the Tablet PC is in the TPU cover 68 Fujitsu ...

Page 71: ...e forgetting your password you may be locked out of the system and unable to access your data Therefore please note the following information Back up your data on external data carriers at regular intervals Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion o...

Page 72: ...sor Fingerprintsensor The fingerprint sensor can record the image of a fingerprint With additional fingerprint software this image can be processed and used instead of a password 1 1 Install the fingerprint software to be able to use the fingerprint sensor 1 70 Fujitsu ...

Page 73: ...in sensor 1 can record the image of the veins on the palm of your hand This image is evaluated with additional software and can be used in place of a password 1 Before initial startup Fujitsu recommends that you mount the supplied feet Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched ...

Page 74: ... functions 2 2 Secure the feet with the screws 2 Install the software to use the palm vein sensor You can obtain further information on the palm vein sensor in the appendix Miscellaneous Information 72 Fujitsu ...

Page 75: ... docking station or power keyboard docking to protect your port replicator from theft as well Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility please proceed as follows to increase data security Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not be abl...

Page 76: ...d Enter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is displayed as a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any other set...

Page 77: ...ith the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 74 you can also prevent booting of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the option you require First Boo...

Page 78: ...way as for the set up of the first hard disk Drive0 The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The Tablet PC reboots and your hard disk is now protected with a password The password prompt is enabled as soon as the T...

Page 79: ...s an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two SmartCards Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you Inserting the SmartCard Your device may be fitted with a SmartCard reader depending on your chosen model only available in models wit...

Page 80: ...ar the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The Tablet PC restarts and the TPM...

Page 81: ... be switched off please refer to the documentation supplied with your external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor Micro HDMI port HDMIport The micro HDMI port on your device can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cab...

Page 82: ...ngs for DTS Audio and Dolby Digital to enable playback of HDMI sound External monitor port VGA only with performance docking cradle keyboard docking station and power keyboard docking station An analog monitor is connected to the analog VGA monitor port Screen output is limited to a maximum of two screens at the same time Monitor VGAport Screenconnection Monitorconnection Switch off the Tablet PC ...

Page 83: ...nnect the data cable to the external device Connect the data cable to the USB port on the Tablet PC or Connect the data cable to a USB port of the Cradle or Connect the data cable to a USB port of the keyboard docking station or Connect the data cable to a USB port of the power keyboard docking station Device drivers USB devices will be automatically recognized and installed by your operating syst...

Page 84: ...he headphones port of the performance docking cradle optional The internal speakers are disabled If you buy a cable from a retailer please note the following The combined headphone and microphone port on your Tablet PC is a 3 5 mm jack socket If you want to connect headphones or speakers you will need a 3 5 mm jack plug Connecting a microphone or other audio input devices Connectingaudiodevices Au...

Page 85: ... you save and exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus Info Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the...

Page 86: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 87: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Util...

Page 88: ... the messages that appeared on the screen and information on acoustic signals All changes you have made to the hardware or software after receiving the Tablet PC All changes you have made to the BIOS Setup settings after receiving the Tablet PC Your system configuration and all peripheral devices connected to your system Your sales contract Our Tablet PCs have been designed primarily with mobile a...

Page 89: ...omputer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your system Recovering your Factory Image In the event you need to restore your original Facto...

Page 90: ...n is switched off Press a key external keyboard or tap on the touchscreen External monitor or television set connected Check whether the graphics driver settings are correct or whether an external monitor has been detected in Intel Graphics Media Accelerator Driver for mobile The display on the Tablet PC s touchscreen is difficult to read Touchscreen Touchscreen Cause Troubleshooting Reflected gla...

Page 91: ...t PC and the external monitor if it is plugged in with a connector Switch on the external monitor and the Tablet PC The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Shut down the application program in Windows If the error persists after s...

Page 92: ...attery is dead Charge the battery or Connect the AC adapter to the Tablet PC The AC adapter is not connected properly Check whether the AC adapter is properly connected to the Tablet PC Switch the Tablet PC on The Tablet PC stops working TabletPC Ending Cause Troubleshooting The Tablet PC is in energy saving mode End energy saving mode An application program has caused the malfunction Close the ap...

Page 93: ...ing the wireless components on and off Page 43 The wireless component is switched on Despite this the wireless connection to a network does not work Check whether the wireless connection is enabled by the software Further information on using the wireless component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too c...

Page 94: ...bleshooting User and or Supervisor Smart Card lost If you have lost your user Smart Card you can continue working with the Supervisor Smart Card and initialize a new user Smart Card If you have lost the Supervisor Smart Card you can also continue working but you no longer have all rights and cannot initialize another Supervisor Smart Card If you have lost both Smart Cards you cannot boot your syst...

Page 95: ...Troubleshooting and tips Acoustic warning Acousticwarnings Errors Cause Troubleshooting A beep sounds every few seconds The battery is almost dead Charge the battery Fujitsu 93 ...

Page 96: ...s the error messages generated by the BIOS Setup Error messages displayed by the operating system or programs are described in the documentation for these programs If the error message appears repeatedly despite troubleshooting measures contact the place of purchase or our customer service center 94 Fujitsu ...

Page 97: ...let PC off with the ON OFF button Wait 3 5 seconds and switch the Tablet PC on again Keyboard error If you use an external keyboard Check the connection and reboot the Tablet PC nn Stuck key Make sure that no key is pressed Operating system not found Check in the BIOS Setup whether your hard disk has been set correctly Make sure that the operating system is installed on the corresponding drive Pre...

Page 98: ...illion colors Brightness control 12 levels Technology Wide View High Bright Display with LED background lighting Digitizer and glass panel Dual Digitizer with Anti Glare Touchscreen Cameras Front HD camera Back 5 megapixels autofocus mobile light Graphics card Chip Intel c HD Graphics 5500 Maximum resolution of external display 4096 x 2160 Dimensions Width x Depth x Height Standard housing only 12...

Page 99: ...ng 1 x Ports Combined headphones and microphone port 3 5 mm stereo mini jack Docking port 1 x Micro HDMI port 1 x USB Universal Serial Bus 1 x USB 2 0 1 x USB 3 0 Security Lock device 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 C 35 C 41 F 95 F Transport temperature 2K2 15 C 60 C 5 F 140 F WLAN specifications Type of network Inte...

Page 100: ...sed 802 11ac 5 independent channels Security Encryption types compatible with WEP TKIP AES WPA 1 0 and WPA 2 0 Encryption key lengths supported 64 bits and 128 bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 units or less Wi Fi based indicates that the interconnectivity test of the organization which guarantees the interconnectivity of wir...

Page 101: ...onal AC adapter or AC cable can be ordered at any time Performance docking cradle optional Electrical data Safety regulations complied with CE Protection class III Ports Headphone port 3 5 mm stereo mini jack Microphone port 3 5 mm stereo mini jack Docking port 40 pin HDMI port 1 x VGA monitor port 1 x USB Universal Serial Bus 3 x USB 3 0 LAN port 1 x Security Lock device 1 x Ambient conditions En...

Page 102: ...USB Universal Serial Bus 3 x USB 3 0 VGA monitor port 1 x LAN port 1 x HDMI port 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 C 35 C 41 F 95 F Temperature in transit 15 C 60 C 5 F 140 F Rechargeable battery for power keyboard docking station device dependent For information on the batteries used in your device please see http solu...

Page 103: ...approx 24 g 0 053 lbs Shoulder strap optional Dimensions Width x Depth x Height 1265 mm x 25 mm x 4 8 mm 49 80 in x 0 98 in x 0 189 in Weight approx 33 4 g 0 074 lbs Folio case optional Dimensions Width x Depth x Height 460 mm x 273 mm x 16 mm 18 11 in x 10 75 in x 0 63 in Weight approx 390 g 0 86 lbs Protective TPU cover with hand strap optional Dimensions Width x Depth x Height 330 mm x 220 mm x...

Page 104: ... you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coop...

Page 105: ...o not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For c...

Page 106: ...the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average hou...

Page 107: ...y This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Fujitsu 105 ...

Page 108: ...ructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connectin...

Page 109: ...e the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio ...

Page 110: ...erence received including interference that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Restrictions concernant l exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États Unis sans un permis d exportation du département d...

Page 111: ...atériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS210 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 65...

Page 112: ...mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN devices are capable of five operating modes IEEE802 11a IEEE802 11ac IEEE802 11b IE...

Page 113: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Page 114: ... printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or similar How to Handle This Device The WLAN device is an optional device that may come pre installed in your mobile computer Under normal circumstances it should not be necessary for you to remove or re install it The Operating System that your mobile computer c...

Page 115: ...WLAN icon in the system tray Note that disconnecting via the icon in the system tray does not turn off the radio it continues to transmit and receive even though it s not connected The radio components are switched on and off using the appropriate functions of the operating system To switch radio components on and off individually select Settings Change PC settings Wireless Wireless devices Off Co...

Page 116: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 117: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Page 118: ...Creating a backup of bootable disc and recovery image for Windows 7 8 8 1 When you purchased your new system a copy of the recovery image was loaded into a hidden partition on your hard disk drive Having a copy of the recovery image available to you means that in the event of system failure you will be able to restore it To make a copy of the recovery image to DVD discs you will need three or four...

Page 119: ...ve System Specific Software Drivers are also available for download through the Fujitsu support site Note For some earlier operating system images the System Specific Software Drivers are not in C Drivers You can further determine that your OS is one of these by verifying that a file 2016Update is NOT located in C Fujitsu Model In this case follow the steps below to get and save the software 1 Ope...

Page 120: ...ity tools may be deleted from your hard disk drive if you modify the partitions If that occurs you will not be able to use the hidden partition for booting to Recovery and Utility Tools but you will still be able to boot from the Bootable Disc Determining whether recovery and utility is pre loaded 1 Turn on or reboot your system When the Fujitsu logo appears press the F12 key 2 Use the Tab key to ...

Page 121: ...or an external media drive perform the following steps 1 Power on your system When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc into the drive tray 3 Highlight the CD DVD option from the Boot menu then press Enter 4 Click OK 5 Select CD DVD boot mode UEFI Mode if applicable then press Enter While the files are being loaded from the disc the Fujitsu logo scree...

Page 122: ...very tool contains two options Restore C Drive Restore recovery image only C drive Restore Full Hard Drive Restore recovery image full hard drive You can use these tools to restore the Recovery Image from the hidden partition and perform a full hard drive recovery Please refer to instructions above for details on how to create a Recovery Image Restore the recovery image from hidden partition 1 Cli...

Page 123: ...sc and the Recovery Disc Set for this task Utility tool If applicable for your region the Utility tool contains two options Hard Disk Data Delete and Partition Creation The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being reused Note Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your en...

Page 124: ...stem When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc in your DVD drive then click OK 3 Highlight the CD DVD option from the Boot Menu and press Enter 4 Select CD DVD boot mode Select UEFI Mode if applicable and press Enter While the files are being loaded from the disc the Fujitsu logo screen appears followed by a progress bar at the bottom of the screen 5 ...

Page 125: ...ith complete Drivers Applications installed You can further determine that your OS is one of these by verifying that a file 2016Update is NOT located in C Fujitsu Model In this case follow the steps in Installing the Software after the Recovery Image is Restored to download and install needed software applicable to the model and OS Installing the software after the recovery image is restored Note ...

Page 126: ... to take effect The Do you wish to reboot now message appears Select Yes The system will now reboot You can now connect to the internet and download FSDM Fujitsu Software Download Manager from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet 3 Installation of essential access software from your backup you will need the backup c...

Page 127: ... folder in the Bootable Disc the computer does not need the essential access software The recovery image already has the essential access software installed You can now connect to the internet and download FSDM Fujitsu Software Download Manager from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet Auto installation support for ...

Page 128: ...software in the order listed 9 Click the Install button to start the installation 10 After installing all the selected drivers the Installation Results window is displayed Click OK 11 You must restart the system for the settings to take effect Do you wish to reboot now message appears Select Yes 12 The system will now reboot Windows 10 Procedures It is very important that you create your Recovery ...

Page 129: ...Windows Recovery options in Windows 10 If your PC isn t running as quickly or reliably as it used to try one of these recovery options The following table can help you decide which one to use Problem Try this Your PC isn t working well and you recently installed an app driver or update Restore from a system restore point Your PC isn t working well and it s been a while since you installed anything...

Page 130: ...n reinstalls Windows To get started go to Settings Update security Reset this PC Get started and choose an option Option What it does Keep my files This reinstalls Windows 10 but keeps your personal files and any apps that came with your PC It removes Changes you made to settings Apps and drivers you installed Remove everything This reinstalls Windows 10 and any apps that came with your PC It remo...

Page 131: ...ter 4 Follow on screen instructions to restore the image Select the language At the Windows Setup dialog window enter your OS language and other preferences and click Next to continue Click Install now to proceed with reinstalling Windows At License terms check on I accept the license terms and click Next At Which type of installation do you want click on Custom Install Windows only advanced Delet...

Page 132: ...important to download the Auto Installer Software package and the model language specific Readme file if you prefer to auto install the software 3 It is important to have the extracted Auto Installer software package folder and Readme file in the same location as the other software folders Otherwise auto installation of the software will not be supported 4 Inside the Auto Installer software packag...

Page 133: ...o download the FSDM Utility go to the Support Site http support fujitsupc com CS Portal support do srch DOWNLOADS If you are planning on downgrading upgrading or changing versions of your operating system during this process please see the User s Guide for more information at http solutions us fujitsu com Fujitsu America Inc 1250 E Arques Avenue Sunnyvale California 94085 For more information call...

Page 134: ...ices 82 Connecting headphones 82 Connecting microphone 82 Cradle 47 Connecting a Tablet PC 48 Crystal View screen cleaning 17 D dark touchscreen 88 Date not correct 87 Declarations of conformity 105 Display orientation select 28 DOC INDUSTRY CANADA NOTICES 102 E Ending energy saving mode 90 Energy Energy consumption 39 Energy saving 15 Energy saving functions 39 Error messages on the screen 94 Err...

Page 135: ...tor 25 Printer does not print 91 Problem solving 86 R Rechargeable battery see battery 38 55 S Safety information 14 Screen connection see VGA port 80 Security functions 69 SmartCard 77 SystemLock 77 Security Lock Anti theft protection 73 using 73 Service life battery 38 55 Set up Device 19 Setup see BIOS Setup Utility 83 Slot Memory cards 40 Status indicators 23 Summer time 87 Supervisor password...

Page 136: ...M 78 Transport Damage during transportation 18 Transportation 16 Travel 16 Troubleshooting 86 Trusted Platform Module 78 U USB ports 81 User password change 74 entering 74 removing 75 V VGA port 80 W Webcam 37 Winter time 87 Wireless components Safety notes 15 Wireless LAN Safety notes 15 Wrong date time 87 Fujitsu 134 ...

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Fujitsu STYLISTIC Q775, Operating Manual

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