Fujitsu STYLISTIC Q509 Operating Manual Download

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Troubleshooting and tips

Stylus input not working

Cause

Troubleshooting

Incorrect driver installed.

Reinstall the driver for the "dual digitizer".

The Tablet PC does not start after switch on

TabletPC

Cause

Troubleshooting

The battery is dead.

Charge the battery.

Connect the AC adapter to the Tablet
PC.

The AC adapter is not connected properly.

Check whether the AC adapter is properly
connected to the Tablet PC.

Switch the Tablet PC on.

The Tablet PC stops working

TabletPC

Ending

Cause

Troubleshooting

The Tablet PC is in energy saving mode.

End energy saving mode.

An application program has caused the
malfunction.

Close the application program or restart
the Tablet PC (by restarting the operating
system or switching the device off and back
on again).

The battery is dead.

Charge the battery.

Connect the AC adapter to the Tablet
PC.

The printer does not print

Printerdoesnotprint

Cause

Troubleshooting

The printer is not switched on.

Make sure that the printer is switched
on and ready for operation (refer to the
documentation supplied with the printer).

The printer is not connected correctly.

Check that the data cable between the Tablet
PC and the printer is properly connected.

The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.

Check that the data cable between the Tablet
PC and the printer is properly connected.

Check whether the correct printer driver is
loaded (refer to the printer documentation).

Fujitsu

Summary of Contents for STYLISTIC Q509

Page 1: ...System Operating Manual FUJITSU Tablet STYLISTIC Q50 ...

Page 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 201 Fujitsu America Inc All rights reserved FPC65 7889 01 ...

Page 3: ...s 13 First time setup of your device 18 Working with the Tablet PC 22 Accessories for your Tablet PC optional 45 Security functions 61 Connecting external devices 67 Settings in BIOS Setup Utility 72 Troubleshooting and tips 75 Technical data 82 Manufacturer s notes 87 FCC and IC Regulatory Information 90 Canadian Notice Avis pour le Canada 94 Appendix 95 Index 108 ...

Page 4: ...d Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries HDMI and HDMI High De nition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and or other countries Google is a trademark or registered trademark of Google Incorporated Bluetooth is a trademark of Blu...

Page 5: ...tching on the device for the rst time 20 Installing Bonus Apps 21 Working with the Tablet PC 22 Status indicators 23 Switching the Tablet PC on 24 Programming the ON OFF button 24 Switching the Tablet PC off 25 Handwriting recognition 25 Touchscreen 26 Select display orientation portrait or landscape format 27 Touch commands 27 Calibrate the Dual Digitizer for nger based operation of the device 27...

Page 6: ... guring the ngerprint sensor con guration dependent 62 Using the Security Lock docking cradle only 63 Con guring password protection in BIOS Setup Utility 63 Protecting BIOS Setup Utility supervisor password and user password 63 Password protection for booting the operating system 65 Password protection for the hard disk 66 Connecting external devices 67 Connecting an external monitor 67 HDMI port...

Page 7: ...utions for integrated screen and external screens 83 WLAN speci cations 84 Rechargeable battery 85 AC adapter 36 W for the Tablet PC only without cradle 85 Docking cradle optional 85 AC adapter 90 W for the docking cradle optional 85 Keyboard cover optional 86 Protective TPU cover with shoulder strap optional 86 Folio cover optional 86 Adapter cables optional 86 Manufacturer s notes 87 Disposal an...

Page 8: ...ce 95 Deactivating Disconnecting the WLAN Device 98 Con guring the Wireless LAN 98 Connection to the network 98 Troubleshooting the WLAN 98 Using the Bluetooth Device 100 4G Sierra Wireless AirPrime EM7455B Regulatory and Safety Information 101 Image Backup and Recovery Procedures 104 Windows 10 Procedures 104 Creating a recovery drive 104 Recovery options in Windows 10 104 Downloading driver upda...

Page 9: ...ale CA 94085 408 746 6000 Base Model Configuration STYLISTIC Q50 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Model ref of certification MQ10...

Page 10: ...Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and ap...

Page 11: ... g your password Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or les e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross r...

Page 12: ... the device Please familiarize yourself with these items before you start to work with the device Front 4 5 6 3 2 1 1 9 10 8 8 1 Speaker 2 Power on indicator 3 Touch screen 4 PELHQW OLJKW VHQVRU 5 URQW ZHEFDP 6 HEFDP VWDWXV EOXH 7 Battery charging indicator 8 Mechanical attachment for the keyboard cover or cradle 9 Docking port 10 Center alignment point 10 Fujitsu 7 ...

Page 13: ...ck 3 Combined SIM card slot and microSD slot protected by cover 4 USB 3 0 port protected by cover 5 USB 3 1 port Gen 1 port with charging function USB Type C protected by the cover 6 Battery charging indicator 7 DC input connector DC IN protected by cover Right side 1 1 7HWKHU H HOHW Fujitsu 11 RUFHG VKXWGRZQ EXWWRQ ...

Page 14: ...es are device dependent 1 2 3 6 4 10 10 9 5 7 8 1 Webcam ODVK 2 Rear webcam 3 Webcam VWDWXV 4 Fingerprint sensor depending on con guration 5 Tether eyelet 6 Stylus garage 7 ON OFF button 8 Volume up down button 9 Shortcut button 10 Dual microphones 12 Fujitsu ...

Page 15: ...her damage to fertility Wash your hands after using the device Do not place the device on uneven or unstable surfaces Do not place any objects on the device Do not apply any pressure to the device Do not use the corners of the display to move it Turn the display carefully In doing so do not use excessive force Lift and carry the device by holding it at the bottom and not just at the display Preven...

Page 16: ... soaked cloth Do not place any items on top of the display in order to prevent it from being damaged During normal use of the device small particles from the environment can become embedded in the stylus tip and scratch the screen The warranty does not cover a scratched screen If the Tablet PC is connected to the optional keyboard cover and is in Clamshell mode or if the Tablet PC is connected to ...

Page 17: ...ltage If this is not the case obtain the appropriate AC adapter for your Tablet PC Do not use any other converter Ź Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Ź Enquire with the appropriate government of ce of the country you will be travelling in as to whether you may operate the radio component integr...

Page 18: ... properly tuned X ray machine To avoid problems place it close to the entrance of the machine and remove it as soon as possible or have it hand inspected by security personnel Security of cials may require you to turn your Tablet PC on So make sure you have a charged battery on hand for this Ź Switch the Tablet PC off Ź Unplug the AC plug of the AC adapter and all external devices from the power o...

Page 19: ...ake sure that no liquid can enter the ports or slots because this can cause damage to the Tablet PC Further information on cleaning the Tablet PC The touchscreen is very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Ź Switch the Tablet PC off Cleaning Instructions TabletPC Keyboard Touchpad Touchscreen Ź To prevent the device from being switched on unin...

Page 20: ... instructions on the screen NEVER switch off your device during the rst time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices e g m...

Page 21: ...rface Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its AC adapter to ensure adequate ventilation Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingreadytouse ACadapter Please follow the saf...

Page 22: ...is pre installed on the hard disk 2 1 Ź Press the ON OFF button 2 for about one second to switch the device on The power on indicator 1 illuminates when the device is switched on Ź During the installation process follow the on screen instructions You can nd information and help on the Windows operating system functions on the Internet at http windows microsoft com 20 Fujitsu ...

Page 23: ...e checkbox adjacent to your selection or Ź Click Select All if you would like to install all available applications Applications that are already installed appear in grey those that are available for installation appear in blue Ź To con rm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will...

Page 24: ... chapter describes the basics for operating your Tablet PC You can nd instructions on how to connect external devices e g mouse Àash storage to the Tablet PC in the chapter Connecting external devices Page 67 Please refer to the notes in the chapter Important notes Page 13 22 Fujitsu ...

Page 25: ...p blue The corresponding WebCam is switched on while the Tablet PC is switched on The indicator is not lit up The corresponding WebCam is switched off 4 Battery charging indicator left side Please note If the AC adapter is connected when the state of charge of the battery is more than 9 charging will not be started When the state of charge of the battery is less than 9 the battery will be charged ...

Page 26: ...he power on indicator illuminates 1 when the device is switched on Programming the ON OFF button You can program the ON OFF button Operating system Menu Windows 10 Windows 10 Start Control Panel Browse Control Panel Power Options Choose what the power buttons do If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information c...

Page 27: ...ress the small reset button to achieve the same effect as removing the battery Handwriting recognition For detailed information on handwriting recognition see the documentation for your operating system At present handwriting recognition on Windows supports the following languages English German French Italian Japanese Korean Chinese traditional and simpli ed Dutch Portuguese Spanish Brazilian Nor...

Page 28: ...rror free screen display cannot be guaranteed There may be a few consistently bright or dark pixels image elements Background lighting LCD screens are operated with background lighting The luminosity of the background lighting can decrease over the period of use of the Tablet PC However you can set the brightness of your screen yourself Ambient light sensor If your Tablet PC was shipped with the W...

Page 29: ...ute certain commands by using your nger tip on the touchscreen of your device Alternatively everything which you can select or activate using your nger tip can also be selected or activated using the stylus Calibrate the Dual Digitizer for finger based operation of the device Before the rst nger based operation you must calibrate your Tablet PC via the operating system so that it recognizes your n...

Page 30: ...stylus with care Our recommendations for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other than the screen of the Tablet PC Do not try to turn the grip of the stylus The grip is used to put the stylus into its garage or to take it out of its garage Never store the stylus with its weight on the tip ...

Page 31: ...rag the desired object or window Opening a context menu Click with the right mouse button Tap on the desired element with the stylus and keep the stylus pressed against the screen Moving the cursor Move the mouse Place the tip of the stylus directly on the screen Stylus location To prevent the stylus from jamming in its garage always make sure that you insert the stylus correctly into its garage t...

Page 32: ...om the barrel Ź Replace the tip with one of the new tips that were supplied with your stylus Insert the Àat end of the tip into the barrel and exerting gentle pressure push it in until it is rmly in place If the tip is worn or damaged discard it Calibrating the stylus Before rst use with the stylus you must calibrate your Tablet PC via the operating system so that it recognizes the stylus as accur...

Page 33: ... it or losing it You device has one eyelet on the left side and one eyelet on the right side for securing the stylus tether see Ports and controls Page 10 The tether eyelet on the right side is shown below Ź Attach one end of the stylus cord to the stylus and the other end of the stylus cord to the Tablet PC Fujitsu 31 ...

Page 34: ...Tablet PC is tted with three tablet buttons 2 1 4 3 No Symbol Description Functions 2 Volume button Increase volume 3 Volume button Decrease the volume 4 Shortcut button Call the status area by pressing or start a screenshot function by a long press depends on con guration 32 Fujitsu ...

Page 35: ...using the webcam the support of the Tablet PC must not wobble The webcam automatically adjusts itself to the current light level For this reason the touchscreen may Àicker while the light level is adjusted Further information on use of the webcam and additional settings for your webcam can be found in the help function of the program using the webcam Rechargeable battery Battery Battery Servicelif...

Page 36: ...tem bar status indicator The battery symbol shows you the battery charge Battery storage Battery Battery Self discharge battery Chargecapacity battery The battery should be stored in a dry environment at a temperature between 0 C 32 F and 30 C 86 F The lower the storage temperature the lower the rate of self discharge If you will be storing batteries for a longer period more than two months the ba...

Page 37: ...ent Ź Set the power saving functions in your Control Panel When the Tablet PC is in a power saving mode you must remember the following During power saving mode open data is held in main memory or in a swap le on the hard disk Never switch off the Tablet PC while it is in a power saving mode If the built in battery is nearly Àat close all open les and do not go into power saving mode If you do not...

Page 38: ...ctions when handling the SD memory cards Memorycard SIM cards optional A SIM Card Subscriber Identity Module is a chip card which is inserted in a cellular phone or Tablet PC and together with an integrated 4G LTE module enables access to a cellular radio network Follow the instructions supplied by the provider of the SIM card If you do not feel the the SIM card engage as you insert it use a point...

Page 39: ...Working with the Tablet PC Insert cards 1 Ź Open the SD memory and SIM card slot cover 1 Fujitsu 37 ...

Page 40: ...must be facing downward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Inserting SIM card optional 2 4 3 Ź Pull the SIM card carrier out of its lower slot location 2 Ź Place the SIM card 3 in the SIM card carrier as shown Ź Slide the SIM card carrier back into its location 4 38 Fujitsu ...

Page 41: ...Working with the Tablet PC 5 Ź Close the SD memory and SIM card slot cover 5 Fujitsu 39 ...

Page 42: ...et PC Remove cards Memorycard To avoid any loss of data always follow the correct procedure for removing the cards see the documentation for your operating system 1 Ź Open the SD memory and SIM card slot cover 1 40 Fujitsu ...

Page 43: ...2 2 3 Ź Press the edge of the SD memory card in rmly and release so that it jumps slightly out of the upper slot 2 Ź Pull the SD memory card out of the slot 3 Removing SIM card optional 2 4 3 Ź Remove the SIM card carrier from its location 2 Fujitsu 41 ...

Page 44: ...Working with the Tablet PC Ź Remove the SIM card from the SIM card carrier 3 Ź Push the SIM card carrier back into its lower mounting slot 4 5 Ź Close the SD memory and SIM card slot cover 5 42 Fujitsu ...

Page 45: ... for your operating system Further information on WLAN and Bluetooth For further information about WLAN or Bluetooth please refer to the appendix of this Operating Manual For WLAN speci cations see chapter WLAN speci cations Page 84 Access via 4G LTE The embedded WWAN module option is not available for all products in all regions and requires network support as well as a separately purchased cellu...

Page 46: ...l network LAN Local Area Network 2 1 Ź Connect the network cable to the LAN port of the accessory 1 Ź Connect the network cable to your network connection 2 Your network administrator can help you to con gure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Use a shielded network cable CAT 5e 44 Fujitsu ...

Page 47: ...or your Tablet PC Docking cradle for charging the Tablet PC with additional ports Keyboard cover with LAN port Protective TPU cover with shoulder strap Folio cover Adapter cable USB Type C to HDMI USB Type C to microHDMI Full USB to LAN The following sections provide more information on handling the accessories Fujitsu 45 ...

Page 48: ...he Tablet PC 4 USB 3 0 port 5 VGA monitor port 6 HDMI port 7 LAN port 8 Security Lock device 9 DC jack socket DC IN The status LED 2 of the cradle lights up as soon as it is connected to the power supply and the Tablet PC is connected to the powered cradle even if the Tablet PC is switched off The LAN port on the cradle supports Wake On LAN for the STYLISTIC Q50 G3 only Two additional external mon...

Page 49: ...onditions Protect the cradle from dust moisture and heat Connecting the Tablet PC to the cradle It is possible to connect the Tablet PC to the cradle while it is running Disconnect the AC adapter from the Tablet PC before connecting the Tablet PC to the cradle When the Tablet PC is connected to the cradle you must connect the AC adapter to the cradle to be able to use all the cradle s functions Cr...

Page 50: ...w 1 until you feel it engage on the connector and until the slide out position returns to its original position Your cradle is supplied with a separate AC adapter 19 V 4 74 A Make sure that you only use this AC adapter for the cradle Ź Plug the AC adapter cable into the DC jack DC IN on the cradle 2 Ź Connect the AC cable to the AC adapter 3 Ź Plug the AC cable into the power outlet 4 48 Fujitsu ...

Page 51: ...ate the Tablet PC from the cradle while it is running 1 2 Ź Press the slide out button in the direction of the arrow 1 until it rmly remains in pressed position red marking visible Ź While holding down the lower part of the cradle lift the tablet PC from the cradle in the direction of the arrow 2 Fujitsu 49 ...

Page 52: ...tional The keyboard cover is an optimized device for the convenient input of text It only needs to be docked with the Tablet PC Components of the keyboard cover Keyboardcover Ports 2 1 3 1 Release button 2 Docking port for the Tablet PC 3 LAN port 50 Fujitsu ...

Page 53: ...onal keyboard cover to the Tablet PC and do not join both components together on the protective TPU cover The keyboard cover and or the tablet PC could be damaged 1 2 Ź Press the slide out button 1 until it remains in the pressed position red marking visible Ź Push the Tablet PC onto the keyboard cover in the direction of the arrow until you feel it engage on the connector 2 and until the slide ou...

Page 54: ...l Separating the Tablet PC from the keyboard cover 1 2 Ź Press the slide out button 1 until it remains in the pressed position red marking visible Ź Lift the Tablet PC away from the keyboard cover in the direction of the arrow 2 52 Fujitsu ...

Page 55: ...Accessories for your Tablet PC optional Fujitsu 53 7KLV SDJH OHIW LQWHQWLRQDOO EODQN ...

Page 56: ...r away from heaters and direct sunlight Do not wash the protective TPU cover If it gets dirty remove the protective TPU cover from the Tablet PC dampen a cloth with water squeeze it well wipe off the dirt using the cloth and then wipe with a dry cloth Do not use solvents such as benzine thinner alcohol household detergents or chemically treated cloths If the protective TPU cover gets wet wipe off ...

Page 57: ...rough either hole of the TPU cover and re attach it to the tablet 1 2 4 3 Ź Insert the tablet upper left corner 1 Ź Insert the tablet in the direction of the arrow 2 and snap it into the upper right corner 3 and the lower right side 4 of the TPU cover Fujitsu 55 ...

Page 58: ...C optional 5 Ź Install the lower left side 5 of the TPU cover onto the tablet a 6 6 Ź If required secure the shoulder strap 6 at two of the protective TPU cover s four holders a Ź Adjust the length of the shoulder strap 56 Fujitsu ...

Page 59: ...If attached remove the AC plug for the AC adapter from the power outlet and the tablet Ź Switch the Tablet PC off Ź If attached remove the shoulder strap 2 1 Ź Remove the tablet from the underside of the TPU cover by removing the lower right side rst 1 and then the lower left side 2 Fujitsu 57 ...

Page 60: ... and press the upper left side of the TPU cover 3 and move the upper right side of the tablet 4 in the direction of the arrow Ź Once the TPU cover is removed the tether can be un attached from the tablet Slide the tether out of the TPU cover hole and re attach it to the tablet 58 Fujitsu ...

Page 61: ...its folio cover Make sure the unit is rmly tted into the folio cover fasteners so it will not fall out This folio cover is only designed to safely store and carry this unit Do not use the folio cover for any other purpose Keep the folio cover away from re or heaters Do not place the folio cover in direct sunlight or expose it to high temperature or humidity 1 2 Ź Position the Tablet PC with the to...

Page 62: ...ional 3 adapter cables are available for your device USB Type C to HDMI USB Type C to microHDMI Full USB to LAN LAN Conversion Cable Kit 1 x USB to LAN GbE limited performance For technical speci cations see chapter Adapter cables optional Page 86 60 Fujitsu ...

Page 63: ...e forgetting your password you may be locked out of the system and unable to access your data Therefore please note the following information Back up your data on external data carriers at regular intervals Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion o...

Page 64: ... device has a ngerprint sensor or not depends on the device con guration which you ordered The ngerprint sensor can record the image of a ngerprint With additional ngerprint software this image can be processed and used instead of a password 1 Ź Install the ngerprint software to be able to use the ngerprint sensor 1 62 Fujitsu ...

Page 65: ...re not covered by your warranty and a charge will be made for assistance Passwordprotection Your password can be up to 32 characters long and can contain letters numbers and special characters A distinction is made between upper and lower case Protecting BIOS Setup Utility supervisor password and user password If you have opened these operating instructions on the screen we recommend that you prin...

Page 66: ...up Utility Please note that the user password only provides access to a few of the BIOS settings Changing the supervisor password or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password Password Supervisorpassword Userpassword Ź Start the BIOS Setup Utility and go to the Security menu Ź When changing the password pr...

Page 67: ...t the option you require Disabled First Boot or Every Boot and press the enter key Ź Select the Save Changes Exit option under Exit The Tablet PC reboots You will be prompted to enter your password the supervisor password Deactivating system protection Ź Start the BIOS Setup Utility and go to the Security menu Operatingsystem Ź Select the Password on Boot option and press the Enter key Ź Select th...

Page 68: ...the same way as for the set up of the rst hard disk Drive0 The eld Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have nished changing the settings Ź From the Exit menu choose the option Exit Saving Changes Ź Press the Enter key and select Yes The Tablet PC reboots and your hard disk is now protected with a password The password prompt is enabled as soon a...

Page 69: ...USB devices it is not necessary to switch off the Tablet PC and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with your external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor HDMI po...

Page 70: ...ction Ź Switch off the Tablet PC and the external monitor Ź Plug the data cable of the external monitor into the monitor port Ź First switch on the external monitor and then switch on the Tablet PC You can also switch back and forth between the external monitor and the LCD screen of the Tablet PC see Touchscreen Page 26 You can display the same image on the external monitor and on the LCD screen o...

Page 71: ...nsfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 generation 1 has a data transfer rate of up to 5 Gbit s USB 3 1 generation 2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Ź Connect the data cable to the external device Ź Connect the data cable...

Page 72: ...etup Utility Page 72 USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Additional information can be found in the documentation for the USB devices Ź Connect the data cable to the external device Ź Connect the data cable to a USB port USB Type C on the Tablet PC How to remove USB devices correctly Always correctl...

Page 73: ...e or external loudspeakers to your Tablet PC Ź Connect the audio cable to the external device Ź Connect the audio cable to the headphone port of the Tablet PC The internal speakers are disabled If you purchase a cable from a retailer please note the following information The headphone microphone Line In Line Out headset combi port on your Tablet PC is a 3 5 mm jack socket If you want to connect he...

Page 74: ...s you save and exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus Info Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Con guration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Con guration of the start up sequence Exit Exits the ...

Page 75: ...etup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Ź Use the cursor keys ĸ or ĺ to select the menu you wish to access to make changes The menu is displayed on the screen Ź Select the option you want to change with the cursor keys Ĺ or Ļ Ź Press the Enter key Ź Press the ESC key to exit the selected menu Ź For future reference make a note of the changes you hav...

Page 76: ...ard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility Ź To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility Ź If you want to exit the BIOS Setup Ut...

Page 77: ...with the messages that appeared on the screen and information on acoustic signals All changes you have made to the hardware or software after receiving the Tablet PC All changes you have made to the BIOS Setup settings after receiving the Tablet PC Your system con guration and all peripheral devices connected to your system Your sales contract Our Tablet PCs have been designed primarily with mobil...

Page 78: ...u cannot resolve yourself Ź Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing Ź For further clari cation of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your system If you need to restore your system In the event you need to restore your system please refer t...

Page 79: ...Cause Troubleshooting Touchscreen is switched off Ź Press a key external keyboard or tap on the touchscreen External monitor or television set connected Ź Check whether the graphics driver settings are correct or whether an external monitor has been detected in Intel Graphics Media Accelerator Driver for mobile The display on the Tablet PC s touchscreen is difficult to read Touchscreen Touchscreen...

Page 80: ...let PC and the external monitor if it is plugged in with a connector Ź Switch on the external monitor and the Tablet PC The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Ź Shut down the application program in Windows If the error persists a...

Page 81: ... application program or restart the Tablet PC by restarting the operating system or switching the device off and back on again The battery is dead Ź Charge the battery or Ź Connect the AC adapter to the Tablet PC The printer does not print Printerdoesnotprint Cause Troubleshooting The printer is not switched on Ź Make sure that the printer is switched on and ready for operation refer to the docume...

Page 82: ...ttery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too cold In this case the battery indicator Àashes Ź Bring the Tablet PC up down to a normal operating temperature again Ź If the operating time of the battery life is extremely short the battery is probably too old Replace the battery if necessary You may have an application running that consumes a great d...

Page 83: ...ssage cause Troubleshooting Keyboard error If you use an external keyboard Ź Check the connection and reboot the Tablet PC Bootable device was not found Ź Check in the BIOS Setup whether your hard disk has been set correctly Ź Make sure that the operating system is installed on the corresponding drive Press F1 to resume F2 to SETUP This error message appears if an error occurs during the self test...

Page 84: ...ewing angle Screen resolution Internal 1920 x 1200 pixels 16 million colors Simultaneous 1920 x 1080 pixels 16 million colors Brightness control Software controlled 101 levels Technology Wide View High Bright Display with LED background lighting Digitizer and glass panel Dual Digitizer stylus and touch Cameras Front 2 MP resolution with LED status display Rear 8 MP resolution with autofocus and LE...

Page 85: ...e C Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 C 35 C 41 F 95 F Transport temperature 2K2 15 C 60 C 5 F 140 F Screen resolutions for integrated screen and external screens Port on the Tablet PC Ports on the docking cradle Max no of monitors Number of external screens Inte grated display screen USB Type C HDMI VGA Only Tablet PC 2 1 ...

Page 86: ...g channel in 2 4GHz when channel bonding is used 802 11ac 5 independent channels Security Encryption types compatible with WEP TKIP AES WPA 1 0 and WPA 2 0 Encryption key lengths supported 64 bits and 128 bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 units or less Wi Fi based indicates that the interconnectivity test of the organization ...

Page 87: ... any time Docking cradle optional Electrical data Safety regulations complied with CE Protection class III Ports Docking port 11 pin HDMI port 1 x VGA monitor port 1 x USB Universal Serial Bus 7 SH 86 7 SH 86 0 LAN port 1 x Security Lock device 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature Temperature in transit 5 C 35 C 41 F 95 F AC...

Page 88: ... DIN IEC 721 7M2 Operating temperature Temperature in transit 5 C 35 C 41 F 95 F Protective TPU cover with shoulder strap optional Dimensions Width x Depth x Height 10 in x in x in 27 mm x 1 mm x mm Folio cover optional Dimensions Width x Depth x Height in x in x 0 in mm x mm x mm Adapter cables optional USB Type C to HDMI conversion adapter USB Type C to microHDMI conversion adapter Full USB to L...

Page 89: ... Battery Recycling Corporation RBRC a nonpro t public service organization dedicated to protecting our environment by recycling old batteries at no cost to you RBRC has drop off points at many convenient locations throughout the United States and Canada To nd the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the...

Page 90: ...ter label Refer to the illustration below for the correct AC adapter output polarity When using your STYLISTIC tablet accessories always follow the basic safety instructions including the following items to avoid the risk of re electric shock or injury to persons Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming ...

Page 91: ... operation the screen will turn off after 4 minutes Energy saving benefits Fujitsu ENERGY STAR quali ed mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car That s beca...

Page 92: ... mode shall not be used in body worn positions Human contact during normal operation should be minimized and a body to Tablet distance of 20cms shall be maintained Use of other accessories may not ensure compliance with FCC RF exposure guidelines Details of the authorized con gurations can be found on FCC website by entering the FCC ID number that is shown on this device Regulatory Information Dis...

Page 93: ...ccepter toutes les interférences reçues y compris celles pouvant causer un mauvais fonctionnement de l appareil FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equip...

Page 94: ... 247 and 15 401 and Canada RSS 102 This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operating conditions Déclaration de la FCC d Industrie Canada sur l exposition aux radiofréquences La norme régissant l exposition des appareils sans l aux radiofréquences emploie une unité de mesure dénommée Taux d absorption spéci que ou TAS La FCC et Industrie C...

Page 95: ...tie 15 des règlements de la FCC ainsi qu à la norme ICES 003 B NMB 003 B Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas causer d interférence nuisible 2 cet appareil doit accepter toutes les interférences reçues y compris celles pouvant causer un mauvais fonctionnement de l appareil Toute modi cation n ayant pas été expressément approuvée par la société Fuji...

Page 96: ...male permise afférent aux périphériques RSS 247 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signi e qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 650 5 850 MHz et qu ils pourraient causer des interférences et ou des dommages aux appareils de réseau exempts de licence AVERTISSEMENT Le ...

Page 97: ...N components support ve operating modes IEEE802 11a IEEE802 11b IEEE802 11g IEEE802 11n und IEEE802 11AC The WLAN device is Wi Fi certi ed and operates as applicable at a the maximum data rate of 450 Mbps in IEEE802 11n mode 300 Mbps in this con guration 54 Mbps in IEEE802 11g mode and 11 Mbps in IEEE802 11b mode The WLAN devices support the following encryption methods WEP TKIP CKIP and AES encry...

Page 98: ...wired network devices by communicating through an Access Point In infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g le servers printers databases 96 Fujitsu ...

Page 99: ...EEE802 11b IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices...

Page 100: ...k Internet WiFi On Off Configuring the Wireless LAN The optional WLAN device can be con gured to establish wireless network connectivity using the software that is built into Windows Support for most industry standard security solutions is contained in this software Pre de ned parameters will be required for this procedure Please consult with your network administrator for these parameters Connect...

Page 101: ...y to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shortening the distance to the destination computer or removing any obstacles for...

Page 102: ...s failed Re check your Network Authentication Encryption and Security settings Incorrectly con gured security settings such as an incorrectly typed WEP key a mis con gured LEAP username or an incorrectly chosen authentication method will cause the LAN device to associate but not authenticate to the wireless network Unavailable network connection continued Incorrect IP address con guration This onl...

Page 103: ... not be modi ed altered or changed in any way without signed written permission from Fujitsu Unauthorized modi cation will void the equipment authorization from the FCC and Industry Canada and the warranty 4G Sierra Wireless AirPrime EM7455B Regulatory and Safety Information Please read this section carefully prior to using the Integrated 4G Sierra Wireless AirPrime EM7455B with GPS support in you...

Page 104: ...f radio interference In such areas the 4G Sierra Wireless AirPrime EM7455B WWAN Module can transmit signals that could interfere with this equipment On board aircraft In addition to Federal Aviation Authority FAA requirements many airline regulations state that you must suspend wireless operations before boarding an aircraft The WWAN module is capable of transmitting signals that could interfere w...

Page 105: ... Sierra Wireless AirPrime EM7455B FCC ID EJE EM7455D The WWAN module has been evaluated for compliance with FCC IC RF exposure limits in this laptop con guration This WWAN module must not be co located or operated in conjunction with any other antenna or transmitter other than the transmitters that have been approved with this laptop Use of this device in any other con guration may exceed the FCC ...

Page 106: ...covery drive is selected and then select Next 3 Connect a USB drive to your PC select it and then select Next Create A large number of les need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system les when you created your recovery drive on Windows 10 you won t be able to use it to reinstall Windows Recovery opti...

Page 107: ...t removes Changes you made to settings Apps and drivers you installed Remove everything This reinstalls Windows 10 and any apps that came with your PC It removes Personal les Changes you made to settings Apps and drivers you installed If you re planning to donate recycle or sell your PC use this option and choose to fully clean the drive This might take an hour or two but it makes it harder for ot...

Page 108: ...upport site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from the web it is important to download the Auto Installer Software package and the model language speci c Readme le if you prefer to auto install the software 3 It is important to have the extracted Auto Installer software package folder an...

Page 109: ...oftware Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Portal support do srch DOWNLOADS Fujitsu 107 ...

Page 110: ... hardware 72 Con guring system 72 Connecting audio devices 71 Connecting headphones 71 Cradle 46 Connecting a Tablet PC 47 D dark touchscreen 77 Date not correct 76 Declaration of Conformity 7 Display orientation select 27 DOC INDUSTRY CANADA NOTICES 88 E Ending energy saving mode 79 Energy Energy saving 14 power saving functions 35 Error messages on the screen 81 Errors Screen messages 81 Etherne...

Page 111: ...9 Problem solving 75 R Rechargeable battery see battery 33 S Safety information 13 Screen connection see VGA port 68 Security functions 61 Security Lock Anti theft protection 63 using 63 Self discharge battery 34 Service life battery 33 Set up Device 19 Setup see BIOS Setup Utility 72 Slot Memory cards 36 Status indicators 23 Summer time 76 Supervisor password change 64 entering 64 removing 64 Swi...

Page 112: ...ransportation 18 Transportation 15 Travel Tablet PC 15 Troubleshooting 75 U USB port with charging function USB Type C 70 USB ports 69 User password change 64 entering 64 removing 64 V VGA port 68 W Webcam 33 Winter time 76 Wireless components Safety notes 14 Wireless LAN Safety notes 14 Wrong date time 76 110 Fujitsu ...

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