Appendix
create a restore point manually. Restoring won’t affect your personal
¿
les, but it will remove
apps, drivers, and updates installed after the restore point was made.
1. Once you have updated the RS2, click on the start button with the right-hand mouse
button (or press and hold it) and then select
Control Panel
.
2. Search
Control Panel
for
Recovery
.
3. Select
Recovery - Open System Restore - Next
.
4. Choose the restore point related to the problematic app, driver, or update,
and then select
Next - Finish
.
Note: If you don’t see any restore points, it could be because the system protection isn’t turned
on. To check, go to the
Control Panel
, search for
Recovery
, and then select
Recovery - Configure
System Restore - Configure
and make sure that Turn On System Protection is selected.
Reset your PC
Resetting lets you choose whether to keep your
¿
les or remove them, and then reinstalls Windows.
1. Select
Settings - Update & security - Reset this PC - Get started
2. Choose an option:
Option
What it does
Keep my
¿
les
This reinstalls Windows 10, but keeps your personal
¿
les and any
apps that came with your PC. It removes:
•
Changes you made to settings
•
Apps and drivers you installed
Remove everything
This reinstalls Windows 10 and any apps that came with your PC.
It removes:
•
Personal
¿
les
•
Changes you made to settings
•
Apps and drivers you installed
If you’re planning to donate, recycle, or sell your PC, use this option
and choose to fully clean the drive. This might take an hour or
two, but it makes it harder for other people to recover
¿
les you’ve
removed.
Use a recovery drive to reinstall Windows
Note: This process utilizes the USB Recovery Drive that you created in the
previous section "Create a Recovery Drive".
1. To reset your PC, select
Settings - Update & security - Recovery - Advanced startup - Restart now
.
If that doesn’t
¿
x the problem, try
Troubleshoot - Recover
from a drive. This will remove your personal
¿
les, apps and drivers you installed, and changes you made to settings. If you repartitioned the
drive Windows is installed on, note that this will restore the drive’s default partitions.
Use installation media to reinstall Windows
If you have installation media, like a Recovery DVD that you purchased from
Fujitsu, you can use it to reinstall Windows. You will need to install additional
drivers and applications after reinstalling Windows.
To reinstall Windows, follow the steps below:
Fujitsu
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