Fujitsu PRIMERGY TX120 S3 Operating Manual Download | Manualshive

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TX120 S3

Operating Manual

79

Troubleshooting and tips

8.4

Flickering stripes on monitor screen

V

CAUTION!

Switch off the server immediately. Risk of damaging the server.

Monitor does not support the set horizontal frequency

Ê

Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.

8.5

No screen display or display drifts

The wrong horizontal frequency or resolution has been selected for the
monitor or for the application program.

Ê

Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.

8.6

No mouse pointer displayed on screen

Mouse driver not loaded

Ê

Check whether the mouse driver is properly installed and is activated when
the application program is started. Detailed information can be found in the
user manuals for the mouse, the operating system and the application
program.

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Summary of Contents for PRIMERGY TX120 S3

Page 1: ...Operating Manual English PRIMERGY TX120 S3 Server Operating Manual Edition June 2011 ...

Page 2: ...pyright and Trademarks Copyright 2011 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...n the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if f...

Page 4: ...mputer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to n...

Page 5: ... Only for the Japanese market Shielded LAN cables should be used in this product I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service ...

Page 6: ...Operating Manual TX120 S3 ...

Page 7: ...rview 29 4 Important information 31 4 1 Safety instructions 31 4 2 CE conformity 39 4 3 ENERGY STAR 39 4 4 FCC Class A Compliance Statement 40 4 5 Transporting the server 41 4 6 Environmental protection 41 5 Hardware installation 43 5 1 Unpacking the server 44 5 2 Setting up the server 45 5 2 1 Positioning the server vertically 46 5 2 2 Positioning the server horizontally 49 5 3 Connecting devices...

Page 8: ... Configuring the server 70 6 5 1 Configuring the onboard SATA controller 70 6 5 2 Configuring the SAS SATA RAID controller 70 6 5 3 Configuring the server and installing the operating system with the ServerView Installation Manager 71 6 5 4 Configuring the server and installing the operating system without the ServerView Installation Manager 72 6 6 Cleaning the server 73 7 Property and data protec...

Page 9: ...5 No screen display or display drifts 79 8 6 No mouse pointer displayed on screen 79 8 7 Incorrect date and time 80 8 8 Drives reported as dead when starting system 80 8 9 Added drive reported as defective 80 8 10 Error message on screen 81 ...

Page 10: ...10 Operating Manual TX120 S3 Contents ...

Page 11: ...ger for server management Prefailure Detection and Analysing PDA and Automatic Server Reconfiguration and Restart ASR R Security functions in the BIOS setup protect the data on the server against manipulation Additional security is provided by the lockable drive cover 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This op...

Page 12: ...oklet only included with the ServerView Suite as a printed copy Safety Notes and Regulations manual 安全上のご注意 for the Japanese market Warranty manual 保証書 for the Japanese market ServerView Suite Local Service Concept LSC manual Returning used devices manual and Service Desk leaflet サポートサービス for the Japanese market PRIMERGY TX120 S3 Upgrade and Maintenance Manual System Board D3049 for PRIMERGY TX12...

Page 13: ...stem The PDF files of the manuals can also be downloaded free of charge from the Internet The overview page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market please use the URL http primeserve...

Page 14: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 15: ... of certain error scenarios In the CSS concept you can replace the following components yourself in the event of an error Hot plug hard disk drives Memory modules System fans Expansion cards For information on replacing these components see the PRIMERGY TX120 S3 Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if...

Page 16: ...rm Module TPM A Trusted Platform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the BIOS system for more information refer to the D3049 BIOS Setup Utility for TX120 S3 manual V CAUTION When using the TPM no...

Page 17: ...AS SATA hard disk drive with a 2 5 inch format The modules are connected to the SAS SATA backplane wirelessly This allows HDD modules to be plugged in or pulled out easily If the server has a corresponding RAID configuration defective HDD modules can also be replaced during operation Hybrid configurations of SAS and SATA HDD modules are not supported Onboard SATA controller A SATA controller is in...

Page 18: ...d SAS2 0 RAID levels 0 1 10 1E 5 50 6 and 60 are supported for internal hard disk drive configurations As an option a battery backup unit BBU can save the memory content even if the power fails Cache memory size of 512 Mbyte is available I For more information on configuring the controller see section Configuring the server on page 70 Further information on SAS SATA RAID controllers is provided in...

Page 19: ...security When memory data is accessed 1 bit errors are identified in the main memory and automatically corrected with the error correcting code ECC method ASR R Automatic Server Reconfiguration and Restart restarts the system in the event of an error and automatically hides the defective system components The PDA Prefailure Detection and Analysis technology from Fujitsu analyzes and monitors all c...

Page 20: ...nt for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Remote Storage Command Line Interface CLI Simple interactive or script based iRMC S3 configuration Customer Self Service CSS iRMC S3 s own user management Multi computer global iRMC S3 user administration ...

Page 21: ...ns Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Intrusion detection in the floorstand model Temperature monitoring of the CPU and the surrounding area Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Re...

Page 22: ... and immediate recognition In order to prevent the components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the system board show which component memory module processor fan or expansion card is not functioning properly The Flash EPROM ...

Page 23: ... a reduction in the total cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S3 s Web interface see section iRMC S3 with integrated management LAN connector on page 20 You can also start the text based or graphic console bypass Adv...

Page 24: ...el Xeon Pentium Core i3 processor Memory slots 4 Memory slot type DIMM DDR3 Memory capacity min max 2 GB 32 GB Memory protection ECC Memory notes 1333 MHz memory modules with 2 4 or 8GB USB connectors 10 x USB 2 0 2x front 6x rear 2x internal the 2 internal ports cannot be used in parallel Graphics 15 pin 1 x VGA Serial 1 9 pin 1 x serial RS 232 C usable for iRMC or system or shared LAN Ethernet R...

Page 25: ... MegaRAID functionality SAS MegaRAID for SAS1 0 and SAS2 0 RAID levels 0 1 10 1E 5 50 6 and 60 are supported for internal hard disk drive configurations SATA Controller A 6 port SATA controller is integrated on the system board up to four SATA hard disk drives can be connected to the controller The LSI Embedded MegaRAID software SATA Software RAID supports RAID levels 0 1 and 10 Remote Management ...

Page 26: ... accessible drives all possible options described in relevant system configurator Operating buttons On off switch NMI button Reset button ID button Status LEDs System status orange yellow Identification blue Hard disks access green Power orange green CSS yellow HDD orange PSU orange TEMP orange CPU orange MEM orange FAN orange Status LED at system rear side System status orange yellow Identificati...

Page 27: ...rizontal operating position W x D x H 340 mm x 343 mm x 98 mm Weight up to 10 kg Weight notes Weight may vary depending on actual configuration Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C Transport 2K2 25 C 60 C Humidity 10 85 non condensing Sound power level LWAd ISO 9296 4 3 B standby 4 7 B operation Sound pr...

Page 28: ...safety and ergonomics International IEC 60950 1 Europe Safety EN 60950 1 Ergonomics ISO 9241 3 EN 2941 3 EK1 ITB 2003 2007 USA Canada UL 60950 1 CSA C22 2 60950 1 03 Taiwan CNS 14336 Electromagnetic compatibility International CISPRA 24 Europe EN 55022 EN 55024 EN 61000 3 2 EN 61000 3 3 ETS 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A Japan VCCI Class A Jeida CE markin...

Page 29: ...necting devices to the server on page 51 and Notes on connecting disconnecting cables on page 54 Ê Connect the server to the mains see section Connecting the server to the mains on page 52 Ê Familiarize yourself with the controls and indicators on the front and rear of the server see section Controls and indicators on page 59 Ê Configure the server and install the desired operating system and appl...

Page 30: ... ServerView Installation Manager on page 71 or section Configuring the server and installing the operating system without the ServerView Installation Manager on page 72 I You will find more information on installing the server remotely or locally in the ServerView Suite Installation Manager user s guide on the ServerView Suite DVD 2 under Industry Standard Servers Software ServerView Suite Server ...

Page 31: ...bout whether you can install the server in the intended environment please contact your sales outlet or our customer service team V CAUTION The actions described in this manual must be performed by technical specialists Equipment repairs must be performed by service staff Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liabilit...

Page 32: ...ackaging that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for typ...

Page 33: ... 1 2 standards apply for LAN cabling The minimum requirement is the use of a category 5 screened LAN cable for 10 100 Mbit s Ethernet or a category 5e cable for Gigabit Ethernet The requirements from the ISO IEC 11801 specification must also be met Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When conn...

Page 34: ... they may damage the system or violate the safety regulations Information on which system expansions are approved for installation can be obtained from our customer service center or your sales outlet The components marked with a warning notice e g lightning symbol may only be opened removed or exchanged by authorized qualified personnel Exception hot pluggable power supply units can be replaced T...

Page 35: ...throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the PRIMERGY TX120 S3 Upgrade and Maintenance manual All batteries containing pollutants are marked with a symbol a crossed out garbage can In addition the marking is provided with the c...

Page 36: ...uipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the ...

Page 37: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 38: ...ays discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction path...

Page 39: ... Directive This is indicated by the CE marking CE Communauté Européenne Products that have been certified compliant with ENERGY STAR and identified as such are in full compliance with the specification at shipping Note that energy consumption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently In such cases...

Page 40: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 41: ...ng and recycling have been taken into account This saves resources and thus reduces the harm done to the environment Further information can be found at http ts fujitsu com products standard_servers index html for the EMEA market http primeserver fujitsu com primergy concept for the Japanese market Energy saving information Devices that do not need to be constantly switched on should be switched o...

Page 42: ...cycling and disposal Please handle returns recycling and disposal in accordance with local regulations Details regarding the return and recycling of devices and consumables within Europe can also be found in the Returning used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 F...

Page 43: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 44: ...rt the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see se...

Page 45: ...ances for operation and maintenance areas must be adhered to The server must be accessible at the rear for connection to other devices e g memory subsystem The mains plug must be accessible easily and safely There must be a clearance of at least 200 mm in front of and behind the server to ensure adequate ventilation of the system Ê Wire the server Follow the instructions in sections Connecting dev...

Page 46: ...ver is positioned vertically the stabilizers must be attached The stabilizers must be attached in the correct direction see figure 4 on page 48 Clipping the stabilizers together Figure 2 Clipping the stabilizer together Ê Clip the stabilizers together in the direction of the arrow as far as the marking line a a ...

Page 47: ... installation Adjusting the width of the stabilizers Figure 3 Adjusting the width of a stabilizer You may have to adjust the width of the stabilizers Ê Press the two locking levers 1 and keep them pressed Ê Pull the stabilizer apart 2 0 0 ...

Page 48: ...ware installation Placing the server on the stabilizers Figure 4 Placing the server on stabilizers Ê Place the server on the stabilizers 1 Position the stabilizers between the rubber feet 2 Ê Press the stabilizers together 3 0 0 1 1 1 ...

Page 49: ...stallation 5 2 2 Positioning the server horizontally V CAUTION If the server is positioned horizontally ensure that the rubber feet are pointing downward Figure 5 Positioning the server horizontally Ê Place the server on its four rubber feet ...

Page 50: ...50 Operating Manual TX120 S3 Hardware installation Figure 6 Rotating the Fujitsu Infinity Mark Ê Rotate the Fujitsu Infinity Mark clockwise by 90 degrees ...

Page 51: ...intenance manual The standard connectors are indicated by symbols and color coding Figure 7 Connector panel on the rear side I Some of the devices that can be connected may require special drivers see the documentation for the connected device Ê Connect the data cables to the server and peripherals Two additional USB connectors are located on the front of the server 1 Service LAN connector 2 Share...

Page 52: ...rresponds to the local mains voltage Ê Connect the insulated connector of the power cable to the power supply unit of the server 1 Ê Insert the mains plug into an earthing contact socket 2 in the internal supply network 5 4 1 Using cable ties You can secure the power cable using a cable tie to ensure that the insulated connector cannot be disconnected from the power supply unit accidentally The ca...

Page 53: ...Using cable ties Ê Thread the cable tie through the eye 1 Ê Pull the cable tie tight to secure the power cable The insulated connector cannot now be disconnected from the server accidentally I You can loosen the cable tie by opening the small locking lever 2 0 1 ...

Page 54: ...ting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs fro...

Page 55: ... Opening the drive cover Opening the drive cover with locked key Figure 9 Opening the drive cover with locked key Ê Rotate the green hook 1 in the drive cover for 90 As a result even if the key is locked the drive cover can be removed Ê Rotate the green hook 2 in the drive cover for 90 Now the drive cover cannot be removed if the key is locked 0 ...

Page 56: ...ownward to remove it 3 V CAUTION Do not pull too hard to avoid damage to the locking mechanism Ê Attach the drive cover to the convexes on the HDD cover 4 Ê Push down the HDD cover in the direction of the arrow 5 I Please note the following when operating with tape drives If the system is programmed to eject the media automatically the accessible drives must not be obstructed The drive cover is re...

Page 57: ...TX120 S3 Operating Manual 57 Starting up and operation Figure 11 Removing the drive cover from the HDD cover Ê Carefully pull out on the green release lever 1 and lift off the drive cover 2 0 1 ...

Page 58: ...ual TX120 S3 Starting up and operation 6 2 Opening the HDD cover Figure 12 Removing the HDD cover Ê Unlock the server 1 Ê Remove the HDD cover 2 The HDD cover is replaced and the server locked in the reverse order 0 1 ...

Page 59: ...ribed in the PRIMERGY TX120 S3 Upgrade and Maintenance manual 1 HDD error indicator 9 Global Error indicator 2 PSU error indicator 10 HDD SSD activity indicator 3 Temperature error indicator 11 Power on indicator 4 CPU error indicator 12 On Off button 5 Memory error indicator 13 NMI button 6 Fan error indicator 14 Reset button 7 ID indicator 15 ID button 8 CSS indicator 16 2 USB connectors 0 7 8 5...

Page 60: ... 14 ID card You can pull out the ID card as far as it will go and push it back again The ID card contains various system information such as the product name serial number order number MAC addresses and DNS name in the Japanese market only the product name and the serial number ...

Page 61: ...tem V CAUTION Risk of loss of data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s NMI NMI button V CAUTION Do not press Risk of loss of data The NMI button may only be used by service RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data ID ID button When this button is...

Page 62: ...icator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more...

Page 63: ... with the CSS concept Does not light up when the system is OK If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see the PRIMERGY TX120 S3 Upgrade and Maintenance manual ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To de...

Page 64: ...rror Lit HDD Faulty drive defective needs replacing drive failed drive deactivated by software or the HDDmodule is not correctly inserted Slow flashing HDD Rebuild the data is being restored after changing a drive Fast flashing HDD Identify SATA server variant Does not light no HDD error Lit HDD Faulty or Rebuild Stopped drive defective and must be replaced a rebuild process was stopped or the mod...

Page 65: ...ent has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Ev...

Page 66: ...If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see the PRIMERGY TX120 S3 Upgrade and Maintenance manual ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be a...

Page 67: ...er information in the D3049 BIOS Setup Utility for PRIMERGY TX140 S1 TX120 S3 manual 1 LAN link transfer Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 2 LAN speed Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Remains ...

Page 68: ... in figure 13 on page 59 The power on indicator lights green item 11 in figure 13 on page 59 Ê Insert the PRIMERGY ServerView Suite DVD 1 in the DVD drive Ê Follow the on screen instructions see also section Configuring the onboard SATA controller on page 70 or section Configuring the server and installing the operating system without the ServerView Installation Manager on page 72 System already i...

Page 69: ...perations Manager Ring indicator The server is switched on by an internal or external modem Wake On LAN WOL Shared LAN only The server is switched on by a command via the LAN Magic Packet After power failure The server automatically reboots following a power failure depending of the settings in the BIOS Power override function The server can be switched off immediately by pressing and holding the ...

Page 70: ...A RAID controller The server has a SAS SATA RAID controller with Integrated Mirroring Enhanced functionality or MegaRAID functionality You can configure the SAS SATA RAID controller either before or during installation with the ServerView Installation Manager Using the ServerView Installation Manager is recommended I The controller makes a separate utility available for IME configuration For furth...

Page 71: ...on of your server hardware and disk arrays Wizard assisted installation of all leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configu...

Page 72: ...ontroller as described in section Configuring the onboard SATA controller on page 70 Configuring the SAS SATA RAID controller Configure the controller as described in section Configuring the onboard SATA controller on page 70 Installing the operating system Ê Insert the CD DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in the manual for...

Page 73: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 74: ...74 Operating Manual TX120 S3 Starting up and operation ...

Page 75: ...unning through a clip on the back 7 2 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access For example it allows you to assign passwords or prevent the BIOS from being overwritten By combining these options you can achieve optimum protection for your system I A detailed description of the Security menu and how to ass...

Page 76: ...76 Operating Manual TX120 S3 Property and data protection ...

Page 77: ... list of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the ...

Page 78: ...riate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cab...

Page 79: ...een display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Ê Refer to the documentation for your operating syst...

Page 80: ...tact our customer service team 8 8 Drives reported as dead when starting system This error message can occur when the onboard SAS controller has RAID functionality or the server is equipped with a PCI RAID controller RAID controller configuration incorrect Ê Check and correct the settings for the drives using the RAID controller utility Further information is provided in the manual for the RAID co...

Page 81: ...Operating Manual 81 Troubleshooting and tips 8 10 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the ServerView Suite DVD 2 ...

Page 82: ...82 Operating Manual TX120 S3 Troubleshooting and tips ...

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