Fujitsu PRIMERGY RX2540 M5 Operating Manual Download Page 100

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Operating Manual

RX2540 M5

Troubleshooting and tips

Summary of Contents for PRIMERGY RX2540 M5

Page 1: ...Operating Manual English FUJITSU Server PRIMERGY RX2540 M5 Operating Manual March 2019 ...

Page 2: ...Dokumentation mbH www cognitas de Copyright 2019 FUJITSU LIMITED All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights arising...

Page 3: ...oard assemblies of the product and in the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating l...

Page 4: ...voltage drop in the power supply caused by lightning To prevent a momentary voltage drop the use of an uninterruptible power supply is recommended This notice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan ...

Page 5: ...X2540 M5 Operating Manual For more information on the usage and operation conditions of each available type of HDD see the following internet address http jp fujitsu com platform server primergy harddisk ...

Page 6: ...Operating Manual RX2540 M5 ...

Page 7: ... Server rear 28 3 3 2 Controls and indicators on the server front 30 3 3 2 1 Controls on the front panel 30 3 3 2 2 Indicators on the front panel 32 3 3 2 3 Indicator on the ODD 36 3 3 2 4 Indicators on the hot plug HDD SSD module 37 3 3 3 Indicators on the server rear 38 3 3 3 1 Indicators on the I O panel 38 3 3 3 2 Indicator on hot plug PSU 43 4 Important information 45 4 1 Safety instructions ...

Page 8: ...mp AC PSU 72 5 4 4 3 Connecting the power cord DC PSU 73 5 5 Switching on the server for the first time 75 5 6 Configuring the server with ServerView Installation Manager 76 5 6 1 Configuring the server and installing the operating system 76 5 6 1 1 Configuring the controllers 77 5 6 1 2 Installing the operating system 77 5 7 Configuring the server without ServerView Installation Manager 78 5 7 1 ...

Page 9: ...ummy module 84 6 2 1 2 Installing a 3 5 inch HDD module 85 6 2 2 Installing 2 5 inch HDD SSD modules 86 6 2 2 1 Removing a 2 5 inch HDD SSD dummy module 86 6 2 2 2 Installing a 2 5 inch HDD SSD module 87 6 3 Installing a second PSU 88 6 3 1 Removing the dummy cover 88 6 3 2 Installing a PSU 89 6 4 Cleaning the server 90 7 Troubleshooting and tips 93 8 Technical data 101 9 Warranty and service 111 ...

Page 10: ...Operating Manual RX2540 M5 Content ...

Page 11: ...ata transmission and you will require a basic knowledge of the underlying operating system 1 1 Notational conventions The following notational conventions are used in this manual Text in bold Indicates references to names of interface elements Text in monospace Indicates commands Quotation marks Indicate names of chapters and terms that are being emphasized Ê Describes activities that must be perf...

Page 12: ...12 Operating Manual RX2540 M5 Introduction ...

Page 13: ...n also be downloaded as a DVD ISO image at ftp ftp ts fujitsu com images serverview manuals For Japan http www fujitsu com jp products computing servers primergy downloa ds Document Description Safety Notes and Regulations manual 安全上のご注意 for Japan Important safety information available online or as a printed copy FUJITSU Server PRIMERGY RX2540 M5 Operating Manual Information how to install set up ...

Page 14: ...de iRMC S5 Concepts and Interfaces user guide iRMC S5 Configuration and Maintenance user guide iRMC S5 Web Interface user guide ServerView embedded Lifecycle Management eLCM user guide Illustrated Spares catalog Spare parts identification and information system not valid for Japan available for online use or download Windows OS at http manuals ts fujitsu com illustrated_sp ares or from the CSS com...

Page 15: ...pan Additional documentation RAID documentation available online at http manuals ts fujitsu com under x86 Servers Expansion Cards Storage Adapters NVMe User Guide available online at http manuals ts fujitsu com under x86 Servers Expansion Cards PCIe SSD Devices SSD PCie3 Main 2 5 H P EP For Japan http www fujitsu com jp products computi ng servers primergy manual Third party documentation Operatin...

Page 16: ...16 Operating Manual RX2540 M5 Before you start ...

Page 17: ...ble as a rack model 3 1 Overview of the server Figure 1 Front side 3 5 inch HDDs up to 8 HDDs Figure 2 Front side 3 5 inch HDDs up to 12 HDDs Pos Component 1 ID card I 12x 3 5 inch version There is an identification sticker placed on the server top For Japan there is an identification sticker placed above the quick release lever 2 ODD 3 Front panel module 4 Space for HDDs depending on the configur...

Page 18: ...oduct description Figure 3 Front side 2 5 inch HDDs up to 16 HDDs Figure 4 Front side 2 5 inch HDDs up to 24 HDDs Pos Component 1 ID card 2 ODD 3 Front panel module 4 Space for LTO drive 5 Space for HDDs depending on the configuration ...

Page 19: ... the front panel and I O panel of the PRIMERGY server provide you with information if a CSS event arises In addition CSS errors are displayed in the ServerView Operations Manager the server management software from Fujitsu In the event of errors the ServerView Operations Manager refers you directly to the affected component and its order information in the Illustrated Spares catalog of the server ...

Page 20: ...g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the BIOS for more information see the D3384 BIOS Setup Utility for FUJITSU Server PRIMERGY RX2540 M5 Reference Manual V CAUTION When using the TPM note the program descriptions provided by the third party manufacturers You must also create a backup of the TPM content To do this follow the third party manufacturer ...

Page 21: ...V DC PSU 48 V or 200 V 380 V HVDC PSU 380 V Besides the PSU a second PSU can be installed optionally to serve as a redundant power supply If one PSU fails the second PSU in the redundant configuration ensures operation can continue uninterrupted and the defective PSU can be replaced during operation hot plug The second PSU can be installed during operation with one AC PSU or DC PSU and one PSU dum...

Page 22: ...N connector The iRMC S5 integrated Remote Management Controller is a Baseboard Management Controller BMC with integrated management LAN connector and expanded functionality that was previously only available with additional plug in cards In this way the iRMC S5 enables complete control of PRIMERGY servers regardless of system status and thus particularly the control of PRIMERGY servers that are in...

Page 23: ...rView Operations Manager supplied and the PDA technology from Fujitsu PDA reports the threat of a system error or overload at an early stage allowing preventive measures to be taken The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console The ServerView Operations Manager supports the following functions Round the clock monitoring regard...

Page 24: ...e recognition In order to prevent the components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the system board indicate which component memory module CPU fan or expansion card is not functioning properly The Flash EPROM program supplie...

Page 25: ... AVR and connect virtual drives as remote storage I More information about the iRMC can be found in the iRMC user guides at http manuals ts fujitsu com under x86 Servers Software ServerView Suite Out Of Band Management Property and data protection The rack model is protected against unauthorized access by a lockable rack door BIOS setup security functions The Security menu in BIOS Setup offers var...

Page 26: ...s and indicators 3 3 1 Connectors on the server 3 3 1 1 Server front 3 5 inch HDD versions Figure 5 Connectors on the server front 3 5 inch version 2 5 inch HDD versions Figure 6 Connectors on the server front 2 5 inch version 1 2x USB 3 0 connectors 2 1x Front VGA optional ...

Page 27: ...escription 12x 3 5 inch HDD version and 24x 2 5 inch HDD version For this version there is an USB 2 0 connector on the front panel on QRL instead of the two above mentioned USB3 0 connectors Figure 7 Front panel on QRL 1 1x USB 2 0 connector ...

Page 28: ...Indicators on the server rear on page 38 1 Serial connector COM1 optional 5 Shared LAN connector LAN1 2 Management LAN connector for iRMC S5 server management function 6 2x USB 3 0 connectors 3 Video connector VGA 7 OCP module optional different variants 4 LAN connector LAN2 The serial connector can be used as the standard interface or for communication with iRMC ...

Page 29: ...anual I Some of the devices connected require special software e g drivers see documentation for the connected device Liquid cooling configuration I A LC configuration is provided on special release request only The quick connectors to connect the LC to the server system are on the rear of the server Figure 9 Quick connectors for LC 1 Quick connector with blue marking water inlet 2 Quick connector...

Page 30: ... Manual RX2540 M5 Product description 3 3 2 Controls and indicators on the server front 3 3 2 1 Controls on the front panel Figure 10 Controls on the front panel module Figure 11 Controls on the front panel on QRL ...

Page 31: ...device driver errors Press the NMI button with a straightened end of a paper clip V CAUTION Use this button only if directed to do so by qualified certified maintenance personnel 3 ID ID button Highlights the ID indicator on the front panel and I O panel for easy server identification 4 On Off button Used to switch the server on or off I If the system is running an ACPI compliant operating system ...

Page 32: ...QRL Pos Label Indicator Status Description 1 ID ID indicator see also iRMC related status signals on page 35 blue on The server has been highlighted using ServerView Operations Manager iRMC web interface or the ID button on the front panel for easy identification flashing blue The server has been highlighted for easy identification using the iRMC with disabled local VGA output ...

Page 33: ...non CSS component flashing orange Non CSS component failure detected Possible causes System is out of the specified temperature range Defective sensor CPU error Error detected by server management software 4 HDD SSD activity indicator flashing green Data access in progress 5 Power on indicator off The server is switched off green on The server has been switched on but Power Cycle Delay settings de...

Page 34: ...witched on but Power Cycle Delay settings delay it from turning on for a specified time I After connecting the server to the mains it will take about 60 seconds until the server will enter standby mode and can be switched on off The server is switched off and not connected to the mains The server is switched on and operating normally Pos Label Indicator Status Description ...

Page 35: ...e 1 2 or later supported OOB RAID system ID indicator Global error indicator Description flashing blue off A remote connection has been established Local VGA output has been disabled during the remote session flashing blue flashing orange An emergency flash of the iRMC firmware is in progress I For more information on the emergency flash of the iRMC firmware see the FUJITSU Server PRIMERGY RX2540 ...

Page 36: ...description 3 3 2 3 Indicator on the ODD I ODDs may have an indicator or not Figure 14 Example Indicator on the ODD Pos Indicator Status Description 1 Activity indicator off The ODD is inactive green on The storage medium is being accessed ...

Page 37: ... inactive green on The HDD SSD being accessed 2 Error indicator off No HDD SSD error detected orange on An HDD SSD error has been detected Possible causes The drive is defective and needs replacing A RAID rebuild process has failed The HDD SSD module has not been inserted correctly flashing orange slowly HDD SSD RAID rebuild is in progress Data is being restored after replacing a drive that has be...

Page 38: ...RX2540 M5 Product description 3 3 3 Indicators on the server rear 3 3 3 1 Indicators on the I O panel ID CSS and Global Error indicators Figure 16 ID CSS and Global Error indicators visible through the chassis perforation ...

Page 39: ... has been highlighted using ServerView Operations Manager iRMC web interface or the ID button on the front panel for easy identification flashing blue The server has been highlighted for easy identification using the iRMC AVR with disabled local VGA output CSS CSS indicator off No critical event detected CSS component orange on Prefailure event detected CSS component flashing orange CSS component ...

Page 40: ... blue off A remote connection has been established Local VGA output has been disabled during the remote session flashing blue flashing orange An emergency flash of the iRMC firmware is in progress I For more information on the emergency flash of the iRMC firmware see the FUJITSU Server PRIMERGY RX2540 M5 Upgrade and Maintenance Manual ...

Page 41: ...Indicator Status Description 1 LAN link transfer indicator green on A LAN connection has been established off LAN is not connected flashing green LAN data transfer is in progress 2 LAN speed indicator yellow on Data traffic at a transfer rate of 1 Gbit s green on Data traffic at a transfer rate of 100 Mbit s off Data traffic at a transfer rate of 10 Mbit s ...

Page 42: ...The separate management LAN connector is used as a management interface iRMC S5 and is prepared for operation with the Remote Management Optionally LAN connector 1 can also be used for iRMC S5 server management Pos Indicator Status Description 1 LAN link transfer indicator short flashing green 3x then off A LAN connection has been established 1 Gbit or 100 Mbit and EEE mode is active 2 LAN speed i...

Page 43: ...tatus Description 1 PSU status indicator flashing green The server is switched off but mains voltage is present standby mode green on The server is switched on and operating properly flashing orange An overload has been detected The PSU is still running but failure might be imminent orange on An PSU failure has been detected Possible causes Over under voltage Overheating Fan failure 0 ...

Page 44: ...44 Operating Manual RX2540 M5 Product description ...

Page 45: ...ver in the intended environment please contact your sales outlet or our customer service team The actions described in this manual shall be performed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the server that do not relate to CSS failures shall be performed by service personnel Please note that unautho...

Page 46: ... C or 45 C If the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A connectors The server automatically adjusts itself to a mains voltage see the type label of your server Ensure that the local mains volta...

Page 47: ...transmission lines during a storm risk of lightning hazard Ensure that no objects e g jewelry paperclips etc or liquids can get inside the server risk of electric shock short circuit In emergencies e g damaged casing controls or cables penetration of liquids or foreign bodies contact the server administrator or your customer service team Only disconnect the server from the mains power supply if th...

Page 48: ...ll void the warranty and exempt the manufacturer from all liability The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity To ensure reliable protection you must wear an earthing band on your wrist when working with this type of module and connect it to an unpainted conducting metal part of the server Do not touch the circuitry on boards or s...

Page 49: ... be followed V CAUTION Only use CDs DVDs BDs that are in perfect condition in order to prevent data loss equipment damage and injury Check each CD DVD BD for damage cracks breakages etc before inserting it in the drive Note that any additional labels applied may change the mechanical properties of a CD DVD BD and cause imbalance and vibrations Damaged and imbalanced CDs DVDs BDs can break at high ...

Page 50: ...urces Do not bend or place heavy objects on CDs DVDs BDs Do not write with ballpoint pen or pencil on the label printed side Do not attach stickers or similar to the label side Doing so may cause rotational eccentricity and abnormal vibrations When a CD DVD BD is moved from a cold place to a warm place moisture condensation on the CD DVD BD surface can cause data read errors In this case wipe the ...

Page 51: ...D label can be different When you handle ESD modules you must always observe the following points Switch off the server and remove the power plugs from the power outlets before installing or removing ESD modules The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity To ensure reliable protection you must wear an earthing band on your wrist wh...

Page 52: ...the server by the handles or the Quick Release Levers QRLs on the front panel Notes on installing the server in the rack V CAUTION For safety reasons at least 2 people are required to install the server in the rack because of its weight and size For Japan see 安全上のご注意 Never lift the server into the rack using the QRLs on the front panel When connecting and disconnecting cables observe the relevant ...

Page 53: ...nd operation Cleaning the server Keep all manuals close to the server All documentation must be included if the equipment is passed on to a third party 4 2 ENERGY STAR Products that have been certified compliant with ENERGY STAR and labelled are in full compliance with the specification at shipping Note that energy consumption can be affected by software that is installed or any changes that are m...

Page 54: ...es certificates default aspx To open the CE declaration applicable for your system proceed as follows Ê Select Industry Standard Servers Ê Select your model e g Rack server Ê Select your system e g PRIMERGY RX2530 M1 Ê Select CE Cert your system V CAUTION This is a Class A product In a domestic environment this product may cause RF interference in which case the user may be required to take adequa...

Page 55: ...ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect...

Page 56: ...should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information does not apply in Japan and APAC Do not throw away the packaging You may need it later for transporting the server If possible the equipment should only be transported in its original packaging Information on handling consumables Please dispose of...

Page 57: ...mables within Europe can also be found in the Returning used devices manual via your local Fujitsu branch or at http ts fujitsu com recycling The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2012 19 EU on waste electrical and electronic equipment WEEE This directive sets the framework for returning and recycling used equipment and ...

Page 58: ...58 Operating Manual RX2540 M5 Important information ...

Page 59: ...heat Ensure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimatization t...

Page 60: ...s that have been ordered additionally may be delivered loose with the server For installing see the original component documentation Ê Install the server in the rack see section Installing the server in the rack on page 63 Ê Connect the devices to the server To do this see sections Notes on connecting disconnecting cables on page 68 and Connecting devices to the server on page 69 Ê Connect the ser...

Page 61: ...er on page 76 Remote installation see section Configuring the server with ServerView Installation Manager on page 76 I For more information on installing the server remote or local see the ServerView Installation Manager user guide at http manuals ts fujitsu com under x86 Servers Software ServerView Suite Server Installation and Deployment Installation without ServerView Installation Manager Local...

Page 62: ... in case you want to transport the server again does not apply to Japan Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see section Documentation overview on page 13 Ê Notify your supplier immediately should you discover that the items delive...

Page 63: ...extended out of the rack there is a risk that the rack could tip over Fujitsu rack systems The rack systems from Fujitsu support the installation of PRIMERGY servers PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for Japan 19 inch slim rack for Japan I For information on mounting the server in the rack see the Mounting Instructions provided with the Rack Mounting Kit Fo...

Page 64: ...ar alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER rack and DataCenter rack provide an enhanced cable management in the lateral rack area 3rd party racks I Installation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact your sales representative Wire the server Read the informati...

Page 65: ...rver weighs more than 21 kg and is to be installed above the height of 25 U When using a lifter this installation procedure needs to be carried out by maintenance personnel For configurations below 32 kg At least two people are needed to lift the server into the rack cabinet For configurations below 55 kg At least three people are needed to lift the server into the rack cabinet For configurations ...

Page 66: ...rack rails must click into place so that they can no longer be moved Ê At a slight angle lower the server onto the rear mounting point on the rack rails 2 Ê Fold down the server while pressing the rail to the server side 3 Ensure that all six rack mounting bolts are properly seated in the mounting points on the rack rails and that the locking bars engage 4 ...

Page 67: ...ng mechanism of both rails 1 Ê Push the server as far as it will go into the rack 2 until the quick release levers engage 3 V CAUTION Be careful with your fingers You can pinch them when the quick release levers change to the release position Ê Reconnect all cables except the power cord to the server rear ...

Page 68: ...ting cables Ê Switch off the server and equipment switches Ê Disconnect all power cords from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Connect all data communication cables into the utility sockets Ê Connect all power cords into the properly grounded power outlets Disconnecting cables Ê Switch off the server and equipment switches Ê Disconnect all pow...

Page 69: ...onitor Ê Connect the keyboard and mouse to the USB connectors of the server Ê Connect the monitor to one of the two video connectors at the front or rear I The front video connector is designed for maintenance issues If you connect a monitor to the video connector at the front the video connector at the rear is deactivated A monitor connected to the front must have at least the same resolution as ...

Page 70: ...ase request only The quick connectors to connect the LC to the server system are on the rear of the server Figure 23 Quick connectors for LC Ê If applicable remove both orange protective caps from the quick connectors not visible here Ê Connect the liquid inlet to the quick connector with the blue marking 1 Ê Connect the liquid outlet to the quick connector with the red marking 2 ...

Page 71: ...enance Manual 5 4 4 1 Connecting the power cord AC PSU V CAUTION The AC PSU adjusts automatically to any power voltage in the range from 100 V 240 V AC PSU Platinum or 200 V 240 V AC PSU Titanium You may only operate the server if its rated voltage range corresponds to the local mains voltage Ê Connect the power cord to the PSU Ê Connect the main plug to an power outlet of the rack socket strip Ê ...

Page 72: ...that the power cord cannot be disconnected from the server by mistake The cable clamp is included in the accessories pack that is delivered together with the server Figure 24 Using cable clamps Ê Pull the cable clamp up 1 Ê Thread the power cord through the cable clamp 2 Ê Press the cable clamp down until it engages to secure the cable 3 ...

Page 73: ...o the DC voltage example DC PSU 48 V Ê Connect the power cord to the PSU 1 Ê Fasten the two screws 2 Ê Ensure that the status indicator on the PSU is lit green see section Indicator on hot plug PSU on page 43 Ê If necessary make a permanent connection to the distribution board V CAUTION If the server rack is intended for permanent connection to the mains only an authorized specialist electrician i...

Page 74: ...lug into the PSU connector until it clicks in The nose of the power cord plug A engages in the recess of the PSU connector B Ê Ensure that the status indicator on the PSU is lit green see section Indicator on hot plug PSU on page 43 Ê If necessary make a permanent connection to the distribution board V CAUTION If the server rack is intended for permanent connection to the mains only an authorized ...

Page 75: ...nvironment see Ambient conditions on page 106 When operating the server out of the specified temperature range the server may operate improperly and data loss may occur Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Ensure that you wait for 10 seconds or more after power off before switching on the server again After connecting all power cords...

Page 76: ...ers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on the hardware configuration of your server This configuration is detected automatically 5 6 1 Configuring the server and installing the operating system I When using the ServerView Installation Manager you can configure the onboard controller either before or du...

Page 77: ...ality see Notes on configuring controllers on page 79 5 6 1 2 Installing the operating system I For more information on installing the server see the ServerView Installation Manager user guide at http manuals ts fujitsu com under x86 Servers Software ServerView Suite Server Installation and Deployment Ê Open this manual Ê For the remote or local installation follow the instruction in this manual a...

Page 78: ...f applicable configure the onboard SATA controller see Notes on configuring controllers on page 79 Ê If applicable configure the SAS SATA RAID controller with MegaRAID functionality see Notes on configuring controllers on page 79 5 7 1 2 Installing the operating system Ê Insert the DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in the m...

Page 79: ... configuration utility For more information see the Embedded MegaRAID Software User s Guide on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI Configuration Software I In the BIOS the onboard SATA controller can be configured as RAID default or non RAID 5 8 2 Notes on SAS SATA RAID controllers I A separate utility is available to the controller for MegaRAID config...

Page 80: ...m jp products computing servers primergy manual orthe attached manuals Linux operating system support About the Fujitsu Support Pack for Linux FJ LSP The FJ LSP can only be used from customers who have an contracted support as a tool to create an Fujitsu recommended Linux support environment The FJ LSP can be downloaded from the Fujitsu SupportDesk subscriber site SupportDesk web http eservice fuj...

Page 81: ...ove strike or shake the server when it is switched on This can damage the HDD SSD in the server and cause data loss Switch the server on when the temperature is in the specified temperature range For more information on the operating environment see Ambient conditions on page 106 When operating the server out of the specified temperature range the server may operate improperly and data loss may oc...

Page 82: ... up green Ê Shut down the operating system properly The server is switched off automatically and enters standby mode The AC connected indicator lights up green I If the operating system does not turn off the server automatically press the On Off button for at least four seconds and or send a corresponding control signal for power button override V CAUTION There is a risk that data may be lost Othe...

Page 83: ...obal icons of the iRMC web interface V CAUTION when switching off the power The operation of the power switch can be specified as Do Nothing Stand by Hibernate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not...

Page 84: ...moving a 3 5 inch HDD dummy module Figure 27 Removing a 3 5 inch dummy module Ê Press both tabs together 1 and pull the dummy module out of its bay 2 V CAUTION Keep the dummy module for future use Always replace dummy modules into unused HDD bays to comply with applicable EMC regulations and satisfy cooling requirements ...

Page 85: ... lever Ê Pinch the green locking clip 1 and open the locking lever 2 Figure 29 Installing the 3 5 inch HDD module Ê Insert the HDD module into a drive bay and carefully push back as far as it will go 1 Ê Close the locking lever to lock the HDD module in place 2 Ê When using a RAID array add the additional HDD SSD to the RAID array ...

Page 86: ...6 2 2 Installing 2 5 inch HDD SSD modules 6 2 2 1 Removing a 2 5 inch HDD SSD dummy module Figure 30 Removing a 2 5 inch HDD SSD dummy module Ê Press both tabs together 1 and pull the dummy module out of its bay 2 V CAUTION Keep the dummy module for future use Always replace dummy modules into unused HDD SSD bays to comply with applicable EMC regulations and satisfy cooling requirements ...

Page 87: ...e 2 5 inch HDD SSD module locking lever Ê Pinch the green locking clip 1 and open the locking lever 2 Figure 32 Installing the 2 5 inch HDD SSD module Ê Insert the HDD SSD module into a drive bay and carefully push back as far as it will go 1 Ê Close the locking lever to lock the HDD SSD module in place 2 ...

Page 88: ...cumentation overview on page 13 6 3 Installing a second PSU 6 3 1 Removing the dummy cover Figure 33 Removing the PSU dummy cover Ê Press in on both release latches 1 and remove the dummy cover 2 V CAUTION Keep the dummy cover for future use If a PSU is removed and not immediately replaced by a new one a dummy cover must be installed in the bay again to comply with applicable EMC regulations and s...

Page 89: ...ion of the arrow Figure 35 Installing a PSU Ê Push the PSU into its bay 1 as far as it will go until the release latch snaps in place Ê Fold down the handle on the PSU 2 I Ensure that the PSU engages correctly in the bay and is locked in position This is the only way to prevent the PSU from sliding out of its bay and being damaged during transportation ...

Page 90: ... CAUTION Switch off the server and disconnect the power plugs from the properly grounded power outlets Do not clean any interior parts yourself leave this job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sp...

Page 91: ...540 M5 Operating Manual 91 Operation Wipe the server and monitor casing with a dry cloth If particularly dirty use a cloth that has been moistened in a mild domestic detergent and then carefully wrung out ...

Page 92: ...92 Operating Manual RX2540 M5 Operation ...

Page 93: ...lso make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team I The meaning of the error message is explained in the documentation for the relevant components and programs available online at http manuals ts fujitsu com Power on indicator remains unlit after you have switched on your device Cause Troubleshooting Power cable incorrectly connec...

Page 94: ...nd enter the appropriate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For more information see the operating manual supplied with your monitor Cause Troubleshooting Wrong horizontal frequency or resolution selected Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as line frequency...

Page 95: ...ror Cause Troubleshooting Mouse driver not loaded Ê Check whether the mouse driver is properly installed and is activated when the application program is started Detailed information can be found in the user manuals for the mouse the operating system and the application program Cause Troubleshooting Typing the keyboard does not display any characters or the mouse cursor does not move Ê Check to se...

Page 96: ...tively I Note that the operating system may affect the system time For example the operating system time may deviate from the system time under Linux and would overwrite the system time in the default setting on shutdown The lithium battery is discharged Ê If the date and time are still wrong after the server has been switched off and back on again replace the lithium battery see the FUJITSU Serve...

Page 97: ...per limit of the temperature boundaries Ê Although continued use within the temperature boundaries poses no problems within itself reconsider the surrounding environment conditions if this log is output or if ServerView issues this notification Cause Troubleshooting RAID controller is not configured for this drive The drive was probably installed when the system was switched off Ê Reconfigure the ...

Page 98: ...ard devices not recognized Ê Reinstall the drivers for the expansion cards or onboard devices that are not recognized Cause Troubleshooting RAID controller configuration incorrect Ê Check and correct the settings for the drives using the RAID controller configuration program I For more information see the Integrated RAID for SAS User s Guide available online at http manuals ts fujitsu com under x8...

Page 99: ...D DVD BD is inserted properly If the CD DVD BD is not inserted correctly insert the disk so that the label is facing up Ê Check to see whether the CD DVD BD is not dirty If the CD DVD BD is dirty wipe it in a radial way with a soft dry cloth Ê Check to see whether the CD DVD BD is not scratched or bent If scratched or damaged replace the CD DVD BD ...

Page 100: ...100 Operating Manual RX2540 M5 Troubleshooting and tips ...

Page 101: ...he Documents tab under e g Rack Servers For Japan http www fujitsu com jp products computing servers primergy System board Memory modules configuration System board type D3384 Chipset Intel C620 series Processor CPU CPU quantity and type 1 or 2 Intel Xeon CPUs Platinum Gold Silver Bronze Memory slots 24 12 DIMMs per CPU 6 channels with 2 slots per channel Memory types RDIMM LRDIMM DDR4 DCPMM Apach...

Page 102: ... 2 5 inch HDD SSD version Rear 2 x USB 3 0 Front 1x USB 3 0 on QRL Internal 1 x USB 3 0 Graphics 15 pin 2 x VGA 1x front optional Serial 1 9 pin 1x serial RS 232C optional usable for iRMC or system or shared LAN Ethernet 2 x Intel i210 Gbit s Ethernet Management LAN RJ45 1 x dedicated management LAN port for iRMC 10 100 1000 Mbit s Management LAN traffic can be switched to shared onboard converged...

Page 103: ...D up to 12 Gbit s SAS 6 Gbit s SATA 8 Gbit s PCIE 16 ports internal 8 ports external RAID level 0 1 1E 10 5 50 6 60 4 8 GB cache optional FBU SATA controller 1x SATA controller integrated on the system board up to eight SATA HDDs SSDs can be connected to the controller The LSI Embedded MegaRAID software Software RAID supports RAID levels 0 1 10 1x single SATA3 connector for ODD 2x M 2 connector wi...

Page 104: ... to 312 mm length Slot 7 PCIe Gen3 x8 mechanical x8 notched up to 130 mm length low profile Slot 8 PCIe Gen3 x16 mechanical x16 up to 130 mm length low profile Slot 9 PCIe Gen3 x24 mechanical x24 up to 130 mm length low profile Slot 10 PCIe Gen3 x8 mechanical x8 notched up to 312 mm length Slot 11 PCIe Gen3 x16 mechanical x16 up to 312 mm length Slot notes CPU1 supports slot 1 5 CPU2 supports slot...

Page 105: ...2 5 inch HDD SSD up to 8x 2 5 inch HDD SSD 8x 2 5 inch PCIe SSD Rear up to 4x 2 5 inch SAS HDD SSD or PCIe SSD Accessible drive bay not on 12x 3 5 inch HDDs and 24x 2 5 inch HDD SSD version 1 x 5 25 0 5 inch for ODD drive Rack W x D x H 482 6 mm bezel 444 1 mm chassis x 750 mm outer dimension x 86 6 mm Height unit rack 2 HU Installation depth in rack 725 6 mm Weight 21 40 kg Weight notes Weight ma...

Page 106: ... class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C 5 C 40 C with Cool safe ATD 40 C 5 C 45 C with Cool safe ATD 45 C Transport 2K2 25 C 60 C Humidity 10 85 non condensing Condensation during operation must be avoided Standard configuration Sound power level LWAd ISO 9296 5 6 B standby 5 6 B operation Sound pressure level at adjacent workstation LpAm ...

Page 107: ...ated voltage range 100 V 240 V Frequency 50 Hz 60 Hz Max rated current 9 0 A 3 5 A Rated voltage range 200 V 240 V Frequency 50 Hz 60 Hz Max rated current 4 5 A Rated voltage range 100 V 120 V 200 V 240 V Frequency 50 Hz 60 Hz Max rated current 10 5 A 5 0 A Rated voltage range 40 5 V to 57 V Frequency DC Max rated current 20 A Rated voltage range 200 V 380 V Frequency DC Max rated current 4 5 A 2 ...

Page 108: ...2 2 No 60950 1 07 2nd Edition am 1 am 2 CAN CSA C22 2 No 62368 1 2014 UL 60950 1 2ed am1 am2 UL 62368 1 2014 Australia New Zealand AS NZS 62368 1 AS NZS 60950 1 Taiwan CNS 14336 1 China GB 4943 1 India IS 13252 1 Electromagnetic compatibility International CISPR 32 CISPR 24 Europe EN 55032 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 EN 300386 on demand USA Canada FCC 47CFR part 15 Class A ICES 003 ...

Page 109: ...he requirements of Class A CISPR 22 32 This device can cause radio interference in residential areas Korea KN 32 KN 35 CE marking to EU directives Europe Low Voltage Directive 2014 35 EU Electromagnetic Compatibility 2004 30 EU RoHS Compliance Europe EN 50581 Taiwan CNS 15663 ...

Page 110: ...110 Operating Manual RX2540 M5 Technical data ...

Page 111: ...tp manuals ts fujitsu com under x86 Servers Safety Eco Warranty For Japan http www fujitsu com jp products computing servers primergy support For the warranty regulations select 製品保証ご案内無償修理期間 Service Telephone numbers of the local service partner can be found online at http ts fujitsu com support servicedesk html ...

Page 112: ...112 Operating Manual RX2540 M5 Warranty and service ...

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