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RX200 S5

Operating Manual

79

8

CSS components

This chapter describes how to handle CSS components and how to identify
defective CSS components and replace them yourself.

I

Further information on the CSS concept is provided in the "Customer
Self Service (CSS)" manual on the ServerView Suite DVD 2.

Upgrades, updates and replacement of non-CSS components are
described in the "Options Guide" or in the service supplement and may
only be performed by authorized specialist personnel.

V

CAUTION!

Follow the safety instructions in the chapter

"Important information" on

.

8.1

Hot-plug components

This section describes how to handle hot-plug components and how to modify
your server hardware (e.g. adding/replacing hot-plug power supply units or hot-
plug HDD modules).

The hot-plug procedure increases the availability of system operation and
guarantees a high degree of data integrity and failsafe performance.

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Summary of Contents for PRIMERGY RX200 S5

Page 1: ...PRIMERGY RX200 S5 Operating Manual Edition September 2009 ...

Page 2: ...igh quality standard and user friendliness this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001 2000 cognitas Gesellschaft für Technik Dokumentation mbH www cognitas de Copyright and Trademarks Copyright 2009 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability Th...

Page 3: ...ormity 33 3 4 Transporting the server 33 3 5 Notes on installing in the rack 34 3 6 Environmental protection 35 4 Hardware installation 37 4 1 Unpacking the server 38 4 2 Installing removing the server in from the rack 39 4 2 1 Rack system requirements 39 4 2 2 Installation in PRIMECENTER DataCenter Rack 43 4 2 3 Installation in 3rd party racks 48 4 3 Connecting devices to the server 50 4 4 Connec...

Page 4: ...verView Installation Manager 68 5 3 4 Configuring the server and installing the operating system without ServerView Installation Manager 69 5 4 Cleaning the server 70 6 Property and data protection 71 6 1 BIOS Setup security functions 71 7 Troubleshooting and tips 73 7 1 Power on indicator remains unlit 73 7 2 Server switches itself off 74 7 3 Screen remains blank 74 7 4 Flickering stripes on moni...

Page 5: ...ing installing the dummy module 86 8 1 2 4 Installing the HDD module 87 8 1 2 5 Removing the HDD module 88 8 1 3 Replacing a hot plug fan 90 8 1 3 1 Opening closing the fan cover 91 8 1 3 2 Exchanging the fan 92 8 2 Replacement of non hot plug components 94 8 2 1 Opening the server 94 8 2 2 Replacing a memory module 96 8 2 2 1 Removing the air cowl 96 8 2 2 2 Identifying a defective CSS component ...

Page 6: ......

Page 7: ...scalability impressive reliability and excellent extension options are combined in a powerful design The Cool safe cooling concept with improved air flow cooling technology honeycomb design ensures the highest possible performance of the processors at work at the same time the system is extremely reliable thanks to the reduced heat dissipation The highly compact server occupies just one height uni...

Page 8: ...rt Software Quick Installation Guide DVD booklet only included with the PRIMERGY ServerView Suite as a printed copy Safety notes and other important information manual Warranty manual PRIMERGY ServerView Suite Local Service Concept LSC manual Returning used devices manual Helpdesk leaflet Technical manual for the system board D2786 PRIMERGY RX200 S5 Server Operating Manual PRIMERGY RX200 S5 Server...

Page 9: ...00 C289 The PDF files of the manuals can also be downloaded free of charge from the Internet The overview page showing the online documentation available on the Internet can be found using the URL http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option Further sources of information PRIMERGY Abbreviations and Glossary on t...

Page 10: ...ack of the PRIMERGY server provide you with information if a CSS event arises for more information on the behavior of these indicators see chapter Starting up and operation on page 55 and the PRIMERGY ServerView Suite Local Service Concept LSC manual on the PRIMERGY ServerView Suite DVD 2 In addition CSS errors are displayed in the ServerView Operations Manager the server management software from ...

Page 11: ...turers You must also create a backup of the TPM content To do this follow the third party manufacturer s instructions Without this backup if the TPM or the system board is faulty you will not be able to access your data If a failure occurs please inform your service about the TPM activation before it takes any action and be prepared to provide them with your backup copies of the TPM content Slots ...

Page 12: ... further SATA hard disk drives an additional RAID controller must be installed SAS hard disk drives require an additional RAID controller Hybrid configurations of SAS and SATA HDD modules are not supported If the server has the corresponding RAID configuration HDD modules can also be replaced during operation Onboard SATA controller A 6 port SATA controller is integrated on the system board up to ...

Page 13: ...e memory content even if the power fails Cache memory sizes of 256 Mbyte and 512 Mbyte are available For more information on configuring the controller see section Configuring the SAS SATA RAID controller on page 67 I Further information on SAS SATA RAID controllers is provided in the Modular RAID Controller Installation Guide on PRIMERGY ServerView Suite DVD 2 under Industry Standard Servers Expa...

Page 14: ...ation assures continued operation The defective power supply unit can be replaced during operation for further details see section Hot plug power supply units on page 80 Cooling The Cool safe cooling concept with improved air flow cooling technology honeycomb design ensures the highest possible performance of the processors at work at the same time the system is extremely reliable thanks to the re...

Page 15: ... four eight or twelve memory modules Memory Mirroring is roughly comparable to RAID level 1 for hard disk arrays Memory modules are protected against failure by mirroring The basic configuration requires four identical memory modules in two different banks ASR R Automatic Server Reconfiguration and Restart restarts the system in the event of an error and automatically hides the defective system co...

Page 16: ...cure communication SSH SSL Power Management for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Command Line Interface CLI Simple interactive or script based iRMC S2 configuration Customer Self Service CSS iRMC S2 s own user management Multi computer global iR...

Page 17: ...toring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Wake On LAN Intrusion detection in the floorstand model Temperature monitoring of the CPU and the surrounding area Monitoring of PCI bus loading Detailed status and error reports for bus systems processors and main memory Watchdog timer for Automati...

Page 18: ...recognition In order to prevent the components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the system board show which component memory module processor fan or expansion card is not functioning properly The Flash EPROM program supplie...

Page 19: ...nd an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S2 s Web interface see section iRMC S2 with integrated service LAN port on page 16 He can also start the text based or graphic console bypass Advanced Video Redirection AVR and get information about ...

Page 20: ...nds or menu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 21: ... 1652 kJ h 1566 btu h Main power fuse 16 A Protection class I Product safety and ergonomics IEC 60950 1 EN 60950 1 UL CSA 60950 1 CNS 14336 GB 4943 EN 50371 Electromagnetic compatibility FCC class A CNS 13438 class A VCCI class A AS NZS CISPR 22 class A GB 9254 class A GB 17625 interference emissions EN 55022 class A Harmonic current EN 61000 3 2 Flicker EN 61000 3 3 interference immunity EN 55024...

Page 22: ...dth 431 mm Depth 765 mm Height 43 mm bzw 1 HE Installation depth in rack 728 mm Cable depth in rack 200 mm 1000 mm rack recommended Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C Transport 2K2 25 C 60 C Humidity 10 85 Sound power level LWAd ISO 9296 6 6 B standby 7 4 B operation Sound pressure level at adjacent wo...

Page 23: ...s loose parts Keep these parts in a safe place They are designed to be used for installing optional components at a later time Ê Transport the server to the place where you want to set it up Ê Make sure that you have all necessary manuals see Documentation overview on page 8 print out the PDF files if required Ê Fit the server in the rack see section Installing removing the server in from the rack...

Page 24: ... ServerView Suite Server Installation and Deployment Configuration information can also be found in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 68 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView I...

Page 25: ...se contact your sales outlet or our customer service team V CAUTION The actions described in this manual shall be performed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with th...

Page 26: ... that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A conn...

Page 27: ...73 and EN 50174 1 2 standards apply for LAN cabling The minimum requirement is the use of a category 5 screened LAN cable for 10 100 Mbit s Ethernet or a category 5e cable for Gigabit Ethernet The requirements from the ISO IEC 11801 specification must also be met Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be da...

Page 28: ...ll other expansions they may damage the system or violate the safety regulations Information on which system expansions are approved for installation can be obtained from our customer service center or your sales outlet The components marked with a warning notice e g lightning symbol may only be opened removed or exchanged by authorized qualified personnel Exception CCS components can be replaced ...

Page 29: ... They must be disposed of in accordance with local regulations concerning special waste The battery must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the technical manual for the system board All batteries containing pollutants are marked with a symbol a crossed out garbage can In...

Page 30: ...umstances sharp CD DVD fragments can pierce the cover of the CD DVD drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck I You can prevent mechanical damage and damage to the CD DVD drive as well as premature CD DVD wear by observing the following suggestions Only insert CDs DVDs in the drive when needed and remove them...

Page 31: ...u must always discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or condu...

Page 32: ...d compliant with ENERGY STAR and identified as such are in full compliance with the specification at shipping Note that energy consumption can be affected by software that is installed or any changes that are made to the BIOS or energy options subsequently In such cases the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructi...

Page 33: ... jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the handles on the front panel The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive This is indicated by the CE marking C...

Page 34: ...ed with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could tip over The rack must be connected to the power supply by an au...

Page 35: ...ntil they are needed as well as during long breaks and after completion of work Packaging information Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumables Please dispose of printer consumables and batteries in accordance with the applicable national regula...

Page 36: ...u Technology Solutions branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 8 18010 Fax 49 5251 8 333 18010 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the framework for retur...

Page 37: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 38: ...on location Ê Transport the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card Ê Notify your...

Page 39: ...le fully extended 4 2 1 Rack system requirements The rack systems from Fujitsu Technology Solutions PRIMECENTER Rack and DataCenter Rack support the installation of PRIMERGY servers Installation in most current rack systems from other manufacturers 3rd party racks is also supported To accommodate the ventilation concept and ensure proper ventilation any unused areas in the rack must be sealed usin...

Page 40: ...e the dimensions shown in figure 2 on page 41 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 940 1000 1100 mm B Rack width comparison PRIMECENTER rack 700 mm C Clearance for 19 installation level C1 Front 19 installation level C2 Rear 19 installation level D Cable routing area cable area depth and ventilation E Space for front panel and ventilation F Space for right and le...

Page 41: ...RX200 S5 Operating Manual 41 Hardware installation Installing removing the server in from the rack Figure 2 Mechanical requirements ...

Page 42: ... ensure that they can be adjusted to different rack depths No cable management support delivered with the mounting kit Climatic conditions An unobstructed air intake in the rack front and air discharge in the rear cover of the rack are essential for ventilation of the installed server In general the ventilation concept ensures that the necessary cooling is achieved by the horizontal self ventilati...

Page 43: ...in the Technical Manual for the PRIMECENTER and or DataCenter Rack Fitting the support bracket When mounting the left telescopic rail in the PRIMECENTER DataCenter Rack the supplied support bracket must first be mounted on the rear left support upright flush with the bottom edge of the device Figure 3 Fitting the support bracket Ê Position the support bracket at the corresponding height on the rea...

Page 44: ...emoving the outer telescopic rail Ê Extend the telescopic rail fully 1 Ê Unlock the outer telescopic rail and remove it With fully extendable rails a Press the locking lever to release the server rail With partially extendable rails b Press the release spring to release the server rail Ê Repeat the steps with the second telescopic rail a b 1 1 ...

Page 45: ...em in the support bracket insert retaining bolts see 1 Ê Clamp the left support system 2 between the front left support upright and the support bracket by pressing it together positioning it on the front support upright and releasing it again The support system automatically adjusts to the rack depth Ê The support system no longer has to be fixed to the front support upright because the easy lock ...

Page 46: ...Repeat the above steps for the right hand support system with the front and rear right support uprights Ê Fit the PRIMECENTER DataCenter rack cable management as described in the technical manual for the corresponding rack Preparing the server Figure 6 Preparing the server Ê Place the outer telescopic rails on the sides of the server see arrow 1 in figure 6 Slide the outer telescopic rails backwar...

Page 47: ...c rails completely to the front 1 I They must click into place so that they can no longer be moved Ê Insert the prepared server into the protruding interior telescope rails 2 until the rails engage Ê Release the locking mechanism of both rails see 3a for fully extending rails and 3b for partially extending rails Ê Push the server as far as it will go into the rack 4 Ê Fasten the server to the rack...

Page 48: ... bracket or cable management system I Under certain circumstances you will not be able to use some of the parts from the rack installation kit supplied you will need to use original 3rd party rack parts instead Ê Remove the outer telescopic rail as described in page 44 figure 4 Racks with installation depth of 735 mm The lengths of the telescopic rails do not need to be adjusted with respect to ea...

Page 49: ...4 785 mm The spring element of the support system is used to adjust the length as required Ê Secure the support systems as described in section Installing the support systems on page 45 Ê Mount the server see Preparing the server on page 46 and route the cables as described in the original manual of the rack V CAUTION Ensure that the safety lock has been inserted before the server is inserted see ...

Page 50: ...pansion cards installed The standard ports are marked with symbols and some are color coded Figure 8 Ports on the rear I Some of the devices that can be connected may require the installation and setting up of special software e g drivers see the documentation for the connected device Ê Connect the desired devices to the server 1 USB ports 4 Serial port COM 2 service LAN port 5 LAN port 2 3 Monito...

Page 51: ...e rear is deactivated A monitor connected to the front must have at least the same resolution as the monitor connected to the rear A console bypass is not possible via the VGA port at the front I If a separate graphics card is installed in a slot the graphic controller on the system board is automatically deactivated The corresponding monitor port can not be used Plug the data cable of the monitor...

Page 52: ...N The installed power supply units automatically set themselves to a mains voltage in the range of 100 V 127 V oder 200 V 240 V Make sure that your local mains voltage is within the correct range Figure 10 Connecting the server to the mains Ê Connect the power cord to the server power supply unit 1 Ê Connect the mains connector to an outlet on the rack s socket strip 2 see also Technical Manual fo...

Page 53: ...rnatively you can secure the power cables in a cable clamp to ensure that the insulated connectors cannot be disconnected from the server accidentally Figure 11 Cable clamp Ê Pull the cable clamp up 1 Ê Thread the power cable through the cable clamp Ê Press the cable clamp down until it engages to secure the cable 1 2 ...

Page 54: ...isconnect external devices to or from the server Connecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the grounded shockproof sockets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cables into the grounded shockproof sockets Disconnecting cables Ê Turn off all power and equ...

Page 55: ...r Figure 12 Controls and indicators on the front 1 CPU error indicator 9 ID indicator 2 Memory error indicator 10 power on indicator 3 PCI error indicator 11 On Off button 4 Fan error indicator 12 ID button 5 CSS indicator 13 NMI button 6 Global Error indicator 14 Open close DVD drive 7 hard disk activity indicator 15 CD DVD drive activity indicator 8 reset button 햲 햽 햳 햴 햵 햶 햷 햸 햹 햺 햻 햾 햿 헁 헀 ...

Page 56: ...tem I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s NMI NMI button V CAUTION Do not press Risk of loss of data The NMI button may only be used by service RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data ID ID button Lights up blue on the front and on the rear of the...

Page 57: ...witched ON Flashes green when the server has been switched on and is in standby mode Hard disk activity indicator green Flashes green when an internal hard disk drive is being accessed Global Error indicator orange Lights up orange if a prefailure error was detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not ...

Page 58: ...n fix yourself with the CSS concept Does not light up when the system is OK If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 10 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deac...

Page 59: ...nge in conjunction with a RAID controller Does not light no HDD error Lights up HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted Slow flashing HDD Rebuild the data is being restored after changing a drive Fast flashing HDD Identify Four fast blinks pause HDD Predicted Fault Two fast flashes pause HDD Hot Spare H...

Page 60: ...t requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log SEL on the Server...

Page 61: ...en the system is OK If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 10 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also ...

Page 62: ...on exists Does not light up if no LAN connection exists Flashes green when a LAN transfer is in progress 4 LAN transfer rate indicator standard LAN Lights yellow for a LAN transfer rate of 1 Gbit s Lights up green for a LAN transfer rate of 100 Mbit s Does not light up for a LAN transfer rate of 10 Mbit s 5 LAN activity indicator LAN shared with service Lights up green if a LAN connection exists D...

Page 63: ...hot plug power supply unit two colors Flashes green when the server is switched off but mains voltage is present standby mode Lights up green when the server is switched on and functioning properly Flashes orange when a predictable error has been detected but the power supply unit is still running Lights up orange if no mains voltage is present or the power supply unit has failed 햲 햲 ...

Page 64: ...s indicator LED on the system board is assigned to each system fan The status indicators are not visible unless the housing is open The respective LED is set with commands in Server Management LED Meaning lights green Fan is operational lights orange Possible fan failure rotation speed less than 70 of the original speed or fan failure ...

Page 65: ...range Starting up for the first time Ê Press the On Off button item 11 in figure 12 on page 55 The Power on indicator item 10 in figure 12 on page 55 lights up green Ê Insert the ServerView Suite DVD 1 into the DVD drive Ê Follow the on screen instructions see also section Configuring the server and installing the operating system with the ServerView Installation Manager on page 68 or section Conf...

Page 66: ...and OFF in the following ways Specified switch on time switch off time The server is switched ON or OFF at a time specified in the ServerView Operations Manager Ring indicator The server is switched on by an internal or external modem Wake On LAN WOL The server is switched on by a command via the LAN Magic Package After power failure The server automatically reboots following a power failure depen...

Page 67: ...I Controllers I Descriptions of operating systems not covered in the controller manual are provided in the corresponding readme files on the driver CDs 5 3 2 Configuring the SAS SATA RAID controller The server has a SAS SATA RAID controller with Integrated Mirroring Enhanced functionality or MegaRAID functionality You can configure the SAS SATA RAID controller either before or during installation ...

Page 68: ...ring the RAID controller using the ServerView RAID Manager Advantages of the ServerView Installation Manager Wizard assisted configuration of your server hardware and disk arrays Wizard assisted installation of all leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installat...

Page 69: ...onfigure SAS SATA RAID controller with Integrated Mirroring Enhanced Configure the controller as described in section Configuring the SAS SATA RAID controller on page 67 Configure SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 67 Installing the operating system Ê Insert the DVD for the operating...

Page 70: ...his job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use a cloth that has been moistened in a mil...

Page 71: ... the BIOS Setup security functions 6 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the BIOS Setup documentation on the PRIMERGY ServerVi...

Page 72: ......

Page 73: ...ws Ê Make a list of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 7 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connec...

Page 74: ...ropriate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded socket Ê Check whether the monitor cable ...

Page 75: ...or the software for the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 7 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal...

Page 76: ...y for a description refer to the Technical Manual for the D2786 system board or contact our customer service team 7 7 System will not boot The system will not boot after installing a new hard disk drive SAS configuration incorrect Ê Check the settings for the hard disk drives SAS Device Configuration and the additional settings in the SAS configuration menu 7 8 Hard disk drive error messages at sy...

Page 77: ...r for the drive using the corresponding utility Information is provided in the documentation for the RAID controller or Ê Remove and reinstall the drive while the system is switched ON If the hard disk drive continues to be shown as defective then replace it see Hot plug hard disk drives on page 83 7 10 Error message on screen The meaning of the error message is explained in the documentation for ...

Page 78: ......

Page 79: ...are described in the Options Guide or in the service supplement and may only be performed by authorized specialist personnel V CAUTION Follow the safety instructions in the chapter Important information on page 25 8 1 Hot plug components This section describes how to handle hot plug components and how to modify your server hardware e g adding replacing hot plug power supply units or hot plug HDD m...

Page 80: ... 1 Remove the dummy module The mounting location for the second hot plug power supply unit contains a dummy module This dummy module must be removed before installing a second power supply unit Ê Push the green catch to the left Ê Pull the dummy module out of its slot by the handle V CAUTION Store the dummy module in a safe place If the power supply unit is removed and not replaced with a new unit...

Page 81: ...ply unit into the empty slot until it clicks into place I Make sure that the power supply unit engages correctly in the slot and is locked in position This is the only way to prevent the power supply unit from sliding out of its mountings and being damaged during transportation Ê Connect the newly installed power supply unit see section Connecting the server to the mains on page 52 ...

Page 82: ...ched off Ê Remove the cable of the defective power supply unit Figure 18 Unlocking and removing the power supply unit Ê Push the green catch to the left 1 Ê Pull the power supply unit out of its mounting location 2 by the handle Ê Install the new power supply unit in the empty mounting location see section Installing the hot plug power supply unit on page 81 Ê Connect the newly installed power sup...

Page 83: ...e and installation frame together make up the HDD module V CAUTION The hard disk drive may not be removed from the installation frame by anyone except a service technician The HDD modules drives must all be marked clearly so that they can be put back in their original places after an upgrade If this is not done existing data can be lost The hot plug function is only possible in conjunction with a ...

Page 84: ... disk drive and installation frame together make up the HDD module Figure 19 2 5 inch HDD module and dummy module 1 Dummy module 2 Tabs for unlocking the dummy module 3 HDD module installation frame with hard disk drive installed 4 Indicators HDD Busy LED green HDD Fault LED orange For description see section Hard disk drive indicators on page 59 5 Handle for locking and unlocking the HDD module 6...

Page 85: ... HDD modules within the limits stipulated in the specification When transporting HDD modules even over short distances always use the original packaging ESD label Never expose HDD modules to a temperature shock Avoid the formation of condensation inside and on the outside of the hard disk drive V CAUTION The HDD module must be acclimatized in its operating environment for an acclimatization time b...

Page 86: ... together until the locking mechanism disengages 1 Ê Pull the dummy module out of the bay 2 To install a dummy module follow the same procedure in reverse order V CAUTION Store the dummy module in a safe place If you have removed a HDD module and do not install a new one in its place put the dummy module back in its place for cooling to comply with EMC regulations regulations regarding electromagn...

Page 87: ...talling the HDD module Figure 21 Unlocking the 2 5 inch HDD module Ê Release the locking mechanism as follows 1 Press the two green tabs of the locking lever together 1 2 Push the handle of the HDD module fully in the direction of the arrow 2 The HDD module is now unlocked 2 1 ...

Page 88: ...s see Hard disk drive indicators on page 59 Under no circumstances should you remove a HDD module while the system is in operation if you are not sure that the hard disk drive is operated by a RAID controller and belongs to a disk array that is operating in RAID level 1 10 5 or 6 A HDD module can only be replaced during operation in conjunction with a corresponding RAID configuration All HDD modul...

Page 89: ...nds I This period is necessary for the RAID controller to recognize that a HDD module has been removed and for the hard disk drive to come to a stop Ê Pull the HDD module out completely Ê Install the new HDD module as described in Installing the HDD module on page 87 V CAUTION If you have removed a HDD module and do not install a new one in its place put the dummy module back in its place for cool...

Page 90: ...5 In order to replace a defective fan it is necessary to open the fan cover because the fans are not directly accessible The server is equipped with six fan units Each fan unit consists of two separate hot plug fans A possible fan fault is reported by the CSS indicator lighting up on the front and rear of the server for more information about the behavior of these indicators see chapter Starting u...

Page 91: ...gulations regulations regarding electromagnetic compatibility and to prevent fires The fan cover must not remain open for longer than 15 minutes Figure 23 Opening the fan cover Ê Push the two green buttons in the direction of the arrow 1 pull the fan cover forward slightly and then lift it up and off To close place the fan cover on its mounting and press it onto the housing until it clicks into pl...

Page 92: ...Arrangement of fans and the corresponding indicators Ê Use the LED lights up orange to identify the defective fan Figure 25 Removing the fan Ê Take hold of the fan unit by the green edges and lift it out of the housing FAN SYS 1 FAN SYS 2 FAN SYS 3 FAN SYS 4 FAN SYS 5 FAN SYS 6 FAN SYS 7 FAN SYS 8 FAN SYS 9 FAN SYS 10 FAN SYS 11 FAN SYS 12 Front LEDs LEDs LEDs LEDs LEDs LEDs ...

Page 93: ...performed in the reverse order Figure 26 Installing the fans When installing a new fan first press down the side where the connections are 1 and then press down the front 2 I The new fans are measured with explicit commands in Server Management Depending on the result the corresponding LED is set to orange fan is not in order Ê Return the fan cover to its position see section Opening closing the f...

Page 94: ...ications and shut down the server properly see section Switching the server on and off on page 65 Ê Pull all power plugs out of the insulated sockets of the rack s internal power supply Ê Remove the server from the rack see section Installing removing the server in from the rack on page 39 and put the server on a table for example 8 2 1 Opening the server You must remove the fan cover before remov...

Page 95: ...Ê Use the two green locking levers to unlock the housing cover Figure 28 Using the locking levers Ê Push the green locking levers in the direction of the arrow as shown 1 and then move them up 2 so that the housing cover is pushed backward slightly Ê Lift off the housing cover upwards ...

Page 96: ...erating Manual RX200 S5 Replacement of non hot plug components CSS components 8 2 2 Replacing a memory module 8 2 2 1 Removing the air cowl Figure 29 Taking off the air cowl Ê Lift the air cowl and remove it ...

Page 97: ...onents 8 2 2 2 Identifying a defective CSS component Figure 30 Indicate CSS button Ê Press the Indicate CSS button The PRIMERGY Diagnostic LED of the defective CSS component lights up indicating which CSS component in this case memory module on the system board needs replacing ...

Page 98: ... hot plug components CSS components 8 2 2 3 Removing a defective memory module Figure 31 Removing a memory module Ê Press the holders on either side of the mounting location concerned outward 1 Ê Pull the defective memory module out of the slot 2 0 ...

Page 99: ...lling a new memory module V CAUTION Please note the equipping rules in the technical manual for the system board D2786 Figure 32 Inserting a memory module Ê Carefully press the memory module into the slot 1 until the fastening tabs on both sides of it engage 2 Pay attention to the plug coding 0 0 ...

Page 100: ...100 Operating Manual RX200 S5 Replacement of non hot plug components CSS components 8 2 2 5 Fitting the air cowl Figure 33 Fitting the air cowl Ê Refit the air cowl ...

Page 101: ...rd Identifying defective expansion cards Figure 34 Indicate CSS button Ê Press the Indicate CSS button The PRIMERGY Diagnostic LED of the defective CSS component lights up indicating which CSS component in this case expansion card on the system board needs replacing I There is no indicator for bay 3 RAID controller ...

Page 102: ... hot plug components CSS components Removing the riser card holders Figure 35 Position of riser card holders 1 3 Ê If necessary disconnect the cables from the relevant expansion card Ê Pull the respective riser card holder up and out of the bay 햳 햴 햲 ...

Page 103: ...ng Manual 103 CSS components Replacement of non hot plug components Removing a defective expansion card Figure 36 Removing a defective expansion card Ê Pull the defective expansion card out of the riser slot see arrow ...

Page 104: ...fits into the correct notch see circle Ê If necessary connect the cable to the expansion card and the other components Reinstalling the riser card holders Ê Position the riser card holder over the relevant slot on the system board Ê Carefully push the riser card holder into the slot by pressing on the green points touch points Ê Close the server see section Closing the server on page 105 connect a...

Page 105: ...ement of non hot plug components 8 2 4 Closing the server Ê Place the housing cover on the server Make sure that each bolt is positioned in the corresponding nut Ê Push the housing cover forward as far as possible The housing cover must click into place ...

Page 106: ......

Page 107: ...ontrol panel 55 Controls 55 cooling fan 14 correcting faults 73 CPU error indicator 55 CPU fan 14 CSS indicator 55 58 60 61 D data protection 71 data security 15 DataCenter Rack requirements 39 date incorrect 76 delivery note 23 38 devices connecting to server 50 dimensions 22 disconnecting cables 54 disposal devices 36 Drive dead 76 drive defective 77 indicators 58 dummy module HDD module 86 89 D...

Page 108: ...tures 10 flash EPROM 18 G Global Error indicator 55 57 60 global error indicator 55 60 graphics card 51 H hard disk activity indicator 55 57 hard disk drive 12 83 handling 85 indicator 59 installation frame 83 HDD BUSY indicator 59 HDD FAULT indicator 59 HDD module 15 83 acclimatization time 37 85 installation frame 87 installing removing 87 hot plug fan 90 hot plug hard disk drive 83 hot plug HDD...

Page 109: ...indicator 55 Memory Mirroring memory module 15 memory module Memory Mirroring 15 memory scrubbing 15 monitor display drifts 75 no display 75 monitor port 50 N NMI button 55 56 noise level 22 notational conventions 20 O On Off button 55 56 onboard SATA controller 12 67 opening fan cover 91 operation 55 overload 17 P packaging 35 38 PCI error indicator 55 PCI SAS controller configuring 69 PCIe Gen2 ...

Page 110: ...mbient conditions 22 configuration 18 67 connecting external devices 50 connecting mains voltage 52 control panel 55 data protection 71 dimensions 22 electrical data 21 fitting in rack 39 indicators 55 installing 39 noise level 22 opening fan cover 91 operation 55 ports 50 product name 38 property protection 71 removing 39 routing cables 46 serial number 38 service 18 startup 55 switches itself of...

Page 111: ...10 system does not boot 76 system fan redundant 14 T target group 7 technical data 21 telescopic rail 45 46 time incorrect 76 tips 73 touch point service 18 transport damage 23 38 transporting the server 33 troubleshooting 73 U unpacking server 38 USB port 14 50 using the cable clamp 53 ...

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