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Operating Manual

RX100

Starting up and operation

Summary of Contents for PRIMERGY RX100 S7

Page 1: ...Operating Manual English PRIMERGY RX100 S7 Server Operating Manual Edition June 2011 ...

Page 2: ... Copyright and Trademarks Copyright 2011 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other righ...

Page 3: ...n the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if f...

Page 4: ...mputer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to n...

Page 5: ...perating Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include USB Flash Module UFM CSS Customer Self Service ...

Page 6: ...Operating Manual RX100 S7 ...

Page 7: ... 4 Important information 33 4 1 Safety instructions 33 4 2 ENERGY STAR 41 4 3 CE conformity 41 4 4 FCC Class A Compliance Statement 42 4 5 Transporting the server 43 4 6 Notes on installing the server in the rack 44 4 7 Environmental protection 45 5 Hardware installation 47 5 1 Unpacking the server 48 5 2 Installing removing the server in from the rack 49 5 2 1 Rack requirements 50 5 2 2 Mounting ...

Page 8: ... 66 6 2 Switching the server on and off 70 6 3 Configuring the server 73 6 3 1 Configuring the onboard SATA controller 73 6 3 2 Configuring the SAS SATA RAID controller 74 6 3 3 Configuring the server and installing the operating system with the ServerView Installation Manager 75 6 3 4 Configuring the server and installing the operating system without the ServerView Installation Manager 76 6 4 Cle...

Page 9: ...and time 84 8 8 Drives reported as dead when starting system 84 8 9 Added drive reported as defective 84 8 10 Error message on screen 85 8 11 Expansion cards or onboard devices not recognized 85 8 12 Temperature warning 85 8 13 No effect of keyboard or mouse 85 8 14 Optical drive cannot read data 86 ...

Page 10: ...Operating Manual RX100 S7 Contents ...

Page 11: ...R Security functions in the BIOS Setup and on the system board protect the data on the server against manipulation Additional security is provided by the lockable rack door The server occupies 1 height unit in the rack 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This operating manual is intended for those responsible f...

Page 12: ...ware Quick Installation Guide DVD booklet only included with the ServerView Suite as a printed copy Safety Notes and Regulations manual 安全上のご注意 for the Japanese market Warranty manual 保証書 for the Japanese market ServerView Suite Local Service Concept LSC manual Returning used devices manual and Service Desk leaflet サポートサービス for the Japanese market PRIMERGY RX100 S7 Upgrade and Maintenance Manual ...

Page 13: ...mentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market Please use the following URL to find the latest manual of the product http primeserver fujitsu com primergy manual Other remarks that have not been described in the ...

Page 14: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 15: ...nent yourself in the case of certain error scenarios In the CSS concept you can replace the following components yourself in the event of an error Hot plug hard disk drives Hot plug power supply units Memory modules System fans Expansion cards For information on replacing these components see the PRIMERGY RX100 S7 Upgrade and Maintenance Manual CSS indicators on the control panel and on the back o...

Page 16: ... technical manual for the system board D3034 for the hardware and in the BIOS Setup manual for the firmware Trusted Platform Module TPM A Trusted Platform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the ...

Page 17: ... 5 inch SAS SATA HDD modules can be used in the drive cage Each HDD module can accommodate an SAS SATA hard disk drive with a 2 5 inch format The modules are connected to the SAS SATA backplane wirelessly This allows HDD modules to be plugged in or pulled out easily If the server has a corresponding RAID configuration defective HDD modules can also be replaced during operation Hybrid configuration...

Page 18: ...RAID levels 0 1 10 1E 5 50 6 and 60 are supported for internal hard disk drive configurations As an option a battery backup unit BBU can save the memory content even if the power fails Cache memory size of 512 Mbyte is available I For more information on configuring the controller see section Configuring the SAS SATA RAID controller on page 74 Further information on SAS SATA RAID controllers is pr...

Page 19: ...nit can be installed optionally to serve as a redundant power supply If one power supply unit fails the second power supply unit in the redundant configuration ensures operation can continue uninterrupted High level of availability and data security When memory data is accessed 1 bit errors are identified in the main memory and automatically corrected with the error correcting code ECC method ASR ...

Page 20: ...nt for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Remote Storage Command Line Interface CLI Simple interactive or script based iRMC S3 configuration Customer Self Service CSS iRMC S3 s own user management Multi computer global iRMC S3 user administration ...

Page 21: ... the following functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Temperature monitoring of the CPU and the surrounding area Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart ASR R in the eve...

Page 22: ...show which component memory module processor fan or expansion card is not functioning properly The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update With the iRMC S3 integrated Remote Management Controller on the system board the PRIMERGY RX100 S7 Server server can also be maintained and serviced remotely This enables remote diagnosis for system analysis remote co...

Page 23: ...3 with integrated management LAN connector on page 20 You can also start the text based or graphic console bypass Advanced Video Redirection AVR and connect virtual drives as remote storage I More information about the iRMC 3 can be found in the iRMC S2 3 integrated Remote Management Controller user guide on the ServerView Suite DVD 2 under Industry Standard Servers Software ServerView Suite Out O...

Page 24: ...Intel Xeon E3 family Pentium Core i3 Memory slots 4 2 banks with 2 DIMMs each Memory slot type DIMM DDR3 UDIMM Memory capacity min max 2 GB 32 GB Memory protection ECC Memory notes with 2 channels and 2 slots per channel USB connectors 7 x USB 2x front 4x rear 1x internal for UFM Graphics 15 pin 1 x VGA Serial 9 pin 1 x serial RS 232 C usable for iRMC or system or shared LAN Ethernet RJ 45 2 x Gbi...

Page 25: ...e configurations Modular RAID 5 6 controller with MegaRAID functionality SAS MegaRAID for SAS1 0 and SAS2 0 RAID levels 0 1 10 1E 5 50 6 and 60 are supported for internal hard disk drive configurations SATA Controller Intel C202 1 port used for accessible drive 4 port for internal SATA HDDs with RAID 0 1 10 for Windows and Linux Remote Management Controller Integrated Remote Management Controller ...

Page 26: ...ront VGA front management LAN Notes accessible drives all possible options described in relevant system configurator Operating buttons On off switch NMI button Reset button ID button Status LEDs System status orange yellow Identification blue Hard disks access green Power orange green Status LED at system rear side System status orange yellow Identification blue LAN connection green LAN speed gree...

Page 27: ...cting parts Depth 557 mm without projecting parts Installation depth in rack 572 mm Height 42 5 mm or 1 HU Weight up to 13 kg Weight notes Weight may vary depending on actual configuration Rack mounting kit Rack mounting kit as option Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 15 C 35 C Transport 2K2 25 C 60 C Humidity ...

Page 28: ...rkstation LpAm ISO 9296 24 30 dB A standby 28 5 53 5 dB A operation Power supply configuration 1x standard power supply or 1x hot plug power supply or 2x hot plug power supply for redundancy Max output 300 W standard power supply unit 450 W hot plug power supply unit Rated voltage range 100 V 127 V or 200 V 240 V Rated frequency range 50 Hz 60 Hz Rated current max 6 A 3 A 100 V 240 V ...

Page 29: ...07 USA Canada CSA C22 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 2006 ...

Page 30: ...30 Operating Manual RX100 S7 Functional overview ...

Page 31: ...rint out the PDF files if required Ê Components that have been ordered additionally may be delivered loose with the server Install these in the server as described in the supplied documentation Ê Install the server in the rack see section Installing removing the server in from the rack on page 49 Ê Wire the server Follow the instructions in sections Connecting devices to the server on page 54 and ...

Page 32: ... system with the ServerView Installation Manager on page 75 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Installation Manager on page 75 or section Configuring the server and installing the operating system without the ServerView Installation Manager on page 76 I Y...

Page 33: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Page 34: ...t protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A connecto...

Page 35: ...elded Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the se...

Page 36: ...warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the server...

Page 37: ...placed with identical batteries or with a type recommended by the manufacturer see the PRIMERGY RX100 S7 Upgrade and Maintenance manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the PRIMERGY RX100 S7 Upgrade and Maintenan...

Page 38: ...uipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the ...

Page 39: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 40: ...ays discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction path...

Page 41: ... Note that energy consumption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently In such cases the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructions for reading out measurement values including those relating to current energy c...

Page 42: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 43: ...port the server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the handles on the front panel ...

Page 44: ...e technical manual is supplied with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could tip over The rack must be connected ...

Page 45: ...switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumables P...

Page 46: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Page 47: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 48: ...rt the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see se...

Page 49: ...is removed at the same time The server may not occupy the top height unit of the rack 38HU 42HU PRIMECENTER Rack DataCenter Rack 19 inch standard rack for the Japanese market as otherwise boards cannot be replaced even with the plug in module fully extended V CAUTION The server does not have cable management in the rack Before removal all cables connected to the server must be removed from the soc...

Page 50: ...IMECENTER Rack DataCenter Rack and 19 inch standard rack for the Japanese market are as follows support systems that can be mounted without tools support systems having a linear alignment feature to ensure that they can be adjusted to different rack depths PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area I For PRIMECENTER Racks and DataCenter Racks...

Page 51: ...0 1000 1100 mm B Rack width comparison PRIMECENTER rack 700 mm C Clearance for 19 installation level C1 Front 19 installation level C2 Rear 19 installation level D Cable routing area cable area depth and ventilation E Space for front panel and ventilation F Space for right and left support systems P PRIMERGY rack installation depth a1 Front left support upright a2 Front right support upright b1 Re...

Page 52: ...52 Operating Manual RX100 S7 Hardware installation Figure 2 Mechanical requirements ...

Page 53: ...An unobstructed air intake in the rack front and air discharge in the rear cover of the rack are essential for ventilation of the installed server In general the ventilation concept ensures that the necessary cooling is achieved by the horizontal self ventilation of the installed devices air flow from the front to the rear Power supply For installation in 3rd party racks you must ensure that the a...

Page 54: ...erver depend on the expansion cards installed I Some of the devices that can be connected may require special software e g drivers see the documentation for the connected device Figure 3 Ports on the front The following connectors are located on the front of the server 1 Video connector of the optional front VGA LAN module 2 Management LAN connector of the optional front VGA LAN module 3 2 USB con...

Page 55: ...Connect the data cables to the server and peripherals 1 Indicator 5 Video connector blue 2 Mangement LAN connector 6 2 USB connectors 3 Shared LAN connector 7 Standard LAN connector does not support WOL PXE iSCSI boot 4 Serial connector COM1 8 2 USB connectors The serial interface COM1 can be used as the standard interface or for communication with iRMC 7 3 1 2 4 5 6 0 ...

Page 56: ...power supply unit Besides the hot plug power supply unit a second hot plug power supply unit can be installed optionally to serve as a redundant power supply If one power supply unit fails the second power supply unit in the redundant configuration ensures operation can continue uninterrupted V CAUTION The server is automatically set to a mains voltage in the range 100 V 127 V or 200 V 240 V You m...

Page 57: ...cted from the server accidentally The cable tie is included in the accessories pack that is delivered together with the server Figure 5 Using cable ties Ê Thread the cable tie through the eye 1 Ê Pull the cable tie tight to secure the power cable The insulated connector cannot now be disconnected from the server accidentally You can loosen the cable tie by opening the small locking lever 2 0 ...

Page 58: ...n secure the power cords in cable clamps to ensure that the insulated connectors cannot be disconnected from the server accidentally Figure 6 Using cable clamps Ê Pull the cable clamp up Ê Thread the power cord through the cable clamp Ê Press the cable clamp down until it engages to secure the cable ...

Page 59: ...ting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs fro...

Page 60: ...60 Operating Manual RX100 S7 Hardware installation ...

Page 61: ...ors 6 1 1 Front of the server Figure 7 Controls and indicators on the front panel 1 LAN speed indicator 7 CSS indicator 2 LAN link transfer indicator 8 Hard disk activity indicator 3 ID button ID indicator 9 Global Error indicator 4 Reset button 10 Optical drive activity indicator 5 On Off button power on indicator 11 ID card 6 NMI button ID RST NMI 2 3 4 5 6 7 CSS 1 0 8 9 ...

Page 62: ...f the server when the ID button is pressed Both ID indicators are synchronized On Off button When the system is switched off it can be switched on again by pressing the On Off button When the system is operating pressing the On Off button will switch off the system V CAUTION Risk of loss of data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains ...

Page 63: ... orange when the server is in shutdown mode operating system shutdown or is switched off Lights up yellow during power on delay CSS CSS indicator yellow Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself for reasons of precaution with the CSS concept Flashes yellow if an error was detected that you can fix yourself with the CSS concept Does not light ...

Page 64: ...er is located very high in the rack Further information on using the ServerView Local Service Panel is provided in the ServerView Suite Local Service Concept LSC user guide Global Error indicator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light u...

Page 65: ...t HDD in active phase drive active drive being accessed Does not light HDD inactive 2 HDD FAULT orange Does not light no HDD error Lights up HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted Slow flashing HDD Rebuild the data is being restored after changing a drive 1 2 2 1 ...

Page 66: ...lure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the Sy...

Page 67: ...If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see the PRIMERGY RX100 S7 Upgrade and Maintenance manual ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be a...

Page 68: ...nal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s 2 LAN link transfer Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 1 0 1 0 1 0 ...

Page 69: ... two colors Flashes green 1 Hz when the server is switched off but mains voltage is present standby mode Flashes green 0 5 Hz when the server is in sleep mode Lights up green when the server is switched on and functioning properly Flashes orange in case of an overload 105 Lights up orange in the following cases PSU failure Over voltage or under voltage Over temperature Fan failure 0 0 ...

Page 70: ...ironment the server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on After connecting power cable press a power supply button after it passes for more than 10 seconds Switching the server on The power on indicator item 5 in f...

Page 71: ... at least four seconds and or send a corresponding control signal Other On Off options Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager or iRMC S3 you can configure that the server is switched on off controlled by timer Ring indicator The server is switched on by an internal or external mode...

Page 72: ...nate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For this reason functions corresponding to Stand by and Hibernate are unavailable on this server When the operating mode is set to...

Page 73: ...ystem board You can configure the onboard SATA controller either before or during installation with the ServerView Installation Manager Using the ServerView Installation Manager is recommended I The controller has its own configuration utility For further information refer to the Embedded MegaRAID Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards S...

Page 74: ...uide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI RAID SCSI Controllers A separate utility is available to the controller for MegaRAID configuration For further information refer to the SAS Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI Configuration Software Further info...

Page 75: ...on of all leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems ...

Page 76: ...e onboard SAS controller with Integrated Mirroring Enhanced Configure the controller as described in section Configuring the SAS SATA RAID controller on page 74 Configure SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 74 Installing the operating system Ê Insert the CD DVD for the operating syste...

Page 77: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 78: ...78 Operating Manual RX100 S7 Starting up and operation ...

Page 79: ...te the security functions of the BIOSSetup 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the BIOS Setup documentation on the PRIMERGY Serve...

Page 80: ...80 Operating Manual RX100 S7 Property and data protection ...

Page 81: ... a list of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable is correctly connected to the serv...

Page 82: ...riate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cab...

Page 83: ...een display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Ê Refer to the documentation for your operating syst...

Page 84: ...tact our customer service team 8 8 Drives reported as dead when starting system This error message can occur when the onboard SAS controller has RAID functionality or the server is equipped with a PCI RAID controller RAID controller configuration incorrect Ê Check and correct the settings for the drives using the RAID controller utility Further information is provided in the manual for the RAID co...

Page 85: ... as by a popup message The above log is output or the above notification is issued by ServerView when the ambient temperature is within 30 to 35 C which is near the upper limit of the temperature boundaries 15 to 35 C This is to notify the administrator before the ambient temperature actually exceeds the range of the temperature boundaries Ê Although continued use within the temperature boundaries...

Page 86: ...he CD DVD BD is inserted properly If it is not inserted correctly insert the disk so that the label is facing up Ê Check to see whether the CD DVD BD is not dirty If it is dirty wipe it with a soft dry cloth Ê Check to see whether the CD DVD BD is not scratched or bent If scratched or damaged replace the CD DVD BD ...

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