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BX920 S4

Upgrade and Maintenance Manual

63

5

Basic software procedures

5.1

Starting the maintenance task

5.1.1

Launching a video redirection to a server blade

The management blade web interface uses the iRMC Advanced Video
Redirection (AVR) function to provide a virtual console for the server blades.
AVR allows you to control the mouse and keyboard of the managed server
blade from your FST and to show the current graphical and text output from the
managed server blade.

To open a virtual console for the server blade proceed as follows.

Ê

Enter the management blade web interface.

Ê

Open the

Components – System – Server Blades – Server Blade-x

menu for the

desired server blade.

Ê

Open the

Configuration

tab.

Ê

Scroll to the

iRMC Address Configuration

box.

Ê

Make sure that

Management LAN

is selected in the

LAN Port

list box.

Ê

Click the

Video Redirection

button in the status frame of the server blade

menu.

I

For detailed information on iRMC Advanced Video Redirection (AVR)
refer to the "Integrated Remote Management Controller" user guides
available online.

5.1.2

Checking the server blade status

5.1.2.1

Checking the server blade status via management blade web
interface

To check the server blade status proceed as follows.

Ê

Enter the management blade web interface.

Ê

Open the

Components – System

menu.

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Summary of Contents for Primergy BX920 S4

Page 1: ...Upgrade and Maintenance Manual English PRIMERGY BX920 S4 Server Blade Upgrade and Maintenance Manual February 2014 ...

Page 2: ...ation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19861 001 fm Copyright 2014 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no...

Page 3: ...of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The c...

Page 4: ...notice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain s...

Page 5: ...4 Upgrade and Maintenance Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service ...

Page 6: ...Upgrade and Maintenance Manual BX920 S4 cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19861 001 fm ...

Page 7: ... 31 3 1 Safety instructions 31 3 2 CE conformity 38 3 3 FCC Class A Compliance Statement 39 3 4 Environmental protection 40 4 Basic hardware procedures 43 4 1 Using diagnostics information 43 4 1 1 Accessing the management blade web interface 43 4 1 2 Locating the defective server blade 45 4 1 3 Determining the error class 46 4 1 3 1 Global Error indicator 47 4 1 3 2 Customer Self Service CSS indi...

Page 8: ...63 5 1 2 Checking the server blade status 63 5 1 2 1 Checking the server blade status via management blade web interface 63 5 1 2 2 Checking the server blade status via iRMC 64 5 1 3 Saving BIOS settings 65 5 1 4 Saving iRMC settings 65 5 1 5 Connecting virtual media to the managed server blade 65 5 1 6 Disabling BitLocker functionality 66 5 1 7 Disabling boot watchdog functionality 67 5 1 7 1 Vie...

Page 9: ...ironment 91 5 2 14 Enabling BitLocker functionality 93 5 2 15 Performing a RAID array rebuild 94 5 2 16 Looking up changed MAC WWN addresses 94 5 2 16 1 Looking up MAC addresses 94 5 2 16 2 Looking up WWN addresses 95 5 2 17 Using the Chassis ID Prom Tool 96 5 2 18 Configuring LAN teaming 96 5 2 18 1 After replacing upgrading LAN CNA controllers 96 5 2 18 2 After replacing the server blade 97 5 2 ...

Page 10: ...he HDD SSD backplane 115 6 5 5 Concluding steps 116 7 Expansion cards and backup units 117 7 1 Mezzanine cards 118 7 1 1 Basic information 118 7 1 1 1 Installing riser cards 120 7 1 1 2 Removing riser cards 122 7 1 1 3 Population rules for mezzanine cards 124 7 1 2 Installing mezzanine cards 130 7 1 2 1 Required tools 130 7 1 2 2 Preliminary steps 130 7 1 2 3 Installing a mezzanine card 131 7 1 2 ...

Page 11: ... 2 4 4 Concluding steps 151 7 2 5 Installing the FBU Flash Backup Unit 152 7 2 5 1 Required tools 152 7 2 5 2 Preliminary steps 152 7 2 5 3 Installing the FBU 153 7 2 5 4 Concluding steps 154 7 2 6 Removing the FBU Flash Backup Unit 155 7 2 6 1 Required tools 155 7 2 6 2 Preliminary steps 155 7 2 6 3 Removing the FBU 156 7 2 6 4 Concluding steps 157 7 2 7 Replacing the FBU Flash Backup Unit 158 7 ...

Page 12: ...moving memory modules 175 8 3 1 Required tools 175 8 3 2 Preliminary steps 175 8 3 3 Removing a memory module 176 8 3 4 Concluding steps 177 8 4 Replacing memory modules 178 8 4 1 Required tools 178 8 4 2 Preliminary steps 178 8 4 3 Removing a memory module 179 8 4 4 Installing a memory module 179 8 4 5 Concluding steps 180 8 5 Handling of memory air cowls 181 8 5 1 Installing the air cowls 181 8 ...

Page 13: ... 207 9 5 5 2 Applying thermal paste 207 9 5 5 3 Installing the processor heat sink 207 9 5 6 Concluding steps 207 9 6 Applying thermal paste 208 10 System board components 211 10 1 Replacing the CMOS battery 211 10 1 1 Required tools 212 10 1 2 Preliminary steps 212 10 1 3 Removing the battery 213 10 1 4 Installing the CMOS battery 214 10 1 5 Concluding steps 215 10 2 USB Flash Module UFM 216 10 2...

Page 14: ...tools 231 10 3 2 2 Preliminary steps 232 10 3 2 3 Removing the TPM 233 10 3 2 4 Concluding steps 234 10 3 3 Replacing the TPM 235 10 3 3 1 Required tools 235 10 3 3 2 Preliminary steps 236 10 3 3 3 Removing the TPM 236 10 3 3 4 Re installing the TPM 236 10 3 3 5 Concluding steps 237 10 4 Onboard SAS enabling key 238 10 4 1 Required tools 238 10 4 2 Preliminary steps 238 10 4 3 Removing the defecti...

Page 15: ... 12 2 2 Mezzanine card configuration table 257 12 3 Connectors and indicators 258 12 3 1 Connectors and indicators on the system board 258 12 3 1 1 Onboard connectors 258 12 3 1 2 Onboard settings 259 12 3 1 3 Onboard indicators and controls 260 12 3 2 Connectors and indicators on the front 262 12 3 2 1 Front panel connectors 262 12 3 2 2 Front panel indicators 263 12 3 2 3 Indicators on the hot p...

Page 16: ...Upgrade and Maintenance Manual BX920 S4 Contents cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19862 001 fm ...

Page 17: ...BX920 S4 Upgrade and Maintenance Manual 17 Version history Issue number Reason for update 1 0 January 2014 Initial release 2 0 February 2014 Chapter 5 2 15 ...

Page 18: ...18 Upgrade and Maintenance Manual BX920 S4 cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19863 001 fm ...

Page 19: ...ing defective hardware components This manual focuses on on site maintenance tasks It is recommended to prepare each service assignment following remote diagnostics procedures as described in the ServerView Suite Local Service Concept LSC manual see section Documents you need at hand on page 28 V CAUTION The document at hand comprises procedures of a wide range of complexity Check the profile of q...

Page 20: ...the user Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown Abc indicates keys on the keyboard V CAUTION Pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes a...

Page 21: ...the Fujitsu ServerView Suite management software to prepare hardware expansions ServerView Suite documentation is available online at http manuals ts fujitsu com http jp fujitsu com platform server primergy manual for the Japanese market Please refer to the following ServerView Suite topics Operation Virtualization Maintenance I For the latest information on hardware options refer to your server s...

Page 22: ...u to the defective component The Indicate CSS button enables the indicator next to the defective component even if the server has been switched off and disconnected from the mains For further information please refer to sections Using diagnostics information on page 43 and Connectors and indicators on the front on page 262 If the defective component is a customer replaceable unit included in the C...

Page 23: ...e center for more detailed information 2 1 1 Customer Replaceable Units CRU Customer Replaceable Units are intended for customer self service and may be installed or replaced as hot plug components during operation I Components that the customer is entitled to replace may differ according to the service form in his country Hot plug components increase system availability and guarantee a high degre...

Page 24: ...nt error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components Upgrade and repair procedures involve shutting down and opening the server V CAUTION The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained p...

Page 25: ...ving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Components that are handled as Field Replaceable Units Processors replacements SAS PCH backplanes Trusted Platform Module TPM USB Flash Module UFM Se...

Page 26: ...cantly Software tasks necessary before maintenance are described in section Starting the maintenance task on page 63 System unit removal disassembly yes Making the server blade available removing the server blade from the system unit Transport no Transporting the server blade to the service table where required depends on local customer conditions Maintenance procedures yes Maintenance procedures ...

Page 27: ...kup drives optical disk drives chassis M3 x 4 5 mm silver C26192 Y10 C67 Phillips PH2 No 2 hexagonal cross SW5 PZ2 System board M3 x 6 mm silver C26192 Y10 C68 Phillips PH2 No 2 hexagonal cross SW5 PZ2 Backup drives with UNC thread UNC 6 32 x 4 76 mm black C26192 Y10 C75 Phillips PH0 No 0 2 5 inch HDDs SSDs M3 x 3 5 mm Wafer head screw silver C26192 Y10 C102 TPM bit insert Dedicated TPM screw driv...

Page 28: ...e overview below I Ensure to store all printed manuals enclosed with your server in a save place for future reference Unless stated otherwise all manuals are available online at http manuals ts fujitsu com under Industry standard servers For the Japanese market please use the following address http jp fujitsu com platform server primergy manual Phillips PH1 No 1 UFM nylon screw M3 x 4 5 mm white A...

Page 29: ...ERGY BX900 Blade Server Systems ServerView Management Blade S1 user interface description or PRIMERGY BX400 Blade Server Systems ServerView Management Blade S1 user interface description ServerView Operations Manager Server Management user guide iRMC S4 integrated Remote Management Controller user guide Illustrated Spares catalog Spare parts identification and information system EMEA market only a...

Page 30: ...t サポートサービス for the Japanese market Additional documentation iRMC S4 user guide available online RAID documentation available online at http manuals ts fujitsu com under Industry standard servers Expansion Cards Storage Adapters For the Japanese market please use the following address http jp fujitsu com platform server primer gy manual Rack documentation Third party documentation Operating system...

Page 31: ... a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines in this manual and any improper repairs could expose the ...

Page 32: ...he requirements for non industrial power supply networks for type B connectors The unit automatically adjusts itself to a mains voltage in a range of 100 VAC to 240 VAC Ensure that the local mains voltage lies within these limits This device must only be connected to properly grounded power outlets or connected to the grounded rack internal power distribution system with tested and approved power ...

Page 33: ...casing is completely assembled and the rear covers for the installation slots have been fitted electric shock cooling fire protection interference suppression Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals If you install other expansions they may damage the system or violate...

Page 34: ...he edges of the circuit boards Install the screw removed during installation detaching internal options in former device position To use a screw of the different kind can cause a breakdown of equipment The installation indicated on this document is sometimes changed to the kind of possible options without notice Batteries Incorrect replacement of batteries may lead to a risk of explosion The batte...

Page 35: ...ve equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than...

Page 36: ...ipe the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical disk driv...

Page 37: ...c electricity To ensure reliable protection you must wear an earthing band on your wrist when working with this type of module and connect it to an unpainted non conducting metal part of the system Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at t...

Page 38: ...ual for the corresponding rack The technical manual is supplied with the corresponding rack When installing the rack make sure that the anti tilt protection is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could ti...

Page 39: ... harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the r...

Page 40: ...ese market Energy saving information Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only...

Page 41: ...turning used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive...

Page 42: ...42 Upgrade and Maintenance Manual BX920 S4 Important information cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19866 001 fm ...

Page 43: ...Service Concept LSC manual Please contact your local Fujitsu customer service partner for details on the service concept and on how to order expansion kits or spare parts Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information Illustrated Spares catalogs are available online at http manuals ts fujitsu com illustrated_spares EME...

Page 44: ...ment Agent Administrative URL to login to the management blade web interface For further information refer to the PRIMERGY BX900 Blade Server Systems ServerView Management Blade S1 User Interface Description or PRIMERGY BX400 Blade Server Systems ServerView Management Blade S1 User Interface Description I If you don t know the Management Agent Administrative URL proceed as follows Ê Connect the FS...

Page 45: ...or further information refer to the ServerView Suite Local Service Concept LSC manual available online at http manuals ts fujitsu com EMEA market or http jp fujitsu com platform server primergy manual Japanese market Ê When using management blade web interface to toggle the ID indicator open the Components System Server Blades Server Blade x menu for the desired server blade and press the Locate b...

Page 46: ...erver blade components Failure events are assigned to one of two error classes Global Error events that need to be resolved by maintenance personnel Customer Self Service CSS error events that may be resolved by operating personnel Global Error and CSS LEDs indicate if the defective component is a customer replaceable unit or if maintenance personnel needs to be dispatched to replace the part I Th...

Page 47: ... the SEL on page 89 Software agent related errors Check the ServerView System Monitor available on Windows or Linux based server blades with ServerView agents installed I For further information please refer to the ServerView System Monitor user guide Indicator Status Description Global error indicator off no critical event non CSS component orange on prefailure detected non CSS component requires...

Page 48: ...im_local work PICHOL OBJ_DOKU 19867 001 fm 4 1 3 2 Customer Self Service CSS indicator Figure 5 CSS error indicator in front panel Ê Check the CSS indicator on the front panel of the server blade Indicator Status Description CSS indicator off no critical event CSS component yellow on prefailure detected CSS component yellow flashing CSS component failure ...

Page 49: ...LSC manual Local diagnostic indicators on the system board Figure 6 Onboard indicators and Indicate CSS button Using the Indicate CSS button Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 55 No Description 1 Indicate CSS butto...

Page 50: ...on A Mezzanine card 1 off Mezzanine card 1 operational orange on Mezzanine card 1 failure B Memory off memory module operational orange on memory module failure C Fabric 3 4 off Fabric 3 4 no link green flashing Fabric 3 4 link active green on Fabric 3 4 link established D Fabric 2 off Fabric 2 no link green flashing Fabric 2 link active green on Fabric 2 link established E Fabric 1 off Fabric 1 n...

Page 51: ...spatched to replace the part see section Determining the error class on page 46 If the system has been powered off to replace a non hot plug unit a system of PRIMERGY diagnostics indicators guides you to the faulty component I Mezzanine card 2 off Mezzanine card 2 operational orange on Mezzanine card 2 failure J CPU 1 off CPU 1 operational orange on CPU 1 failure K CPU 2 off CPU 2 operational oran...

Page 52: ...ey Optionally a revolving door knob can be mounted for key less locking To unlock and open the rack proceed as follows Ê Insert and turn the key counter clockwise by 180 degrees If applicable turn the door knob counter clockwise by 180 degrees Ê Open the left hand door first then the right hand door I For further information refer to the PRIMECENTER assembly guide available online at http manuals ...

Page 53: ...In case of Multipath I O environments please refer to section Note on server maintenance in a Multipath I O environment on page 70 Figure 7 Power button on the front panel Ê Shut down the server blade by pressing the On Off button 1 The power indicator 2 turns off I If the system is running an ACPI compliant operating system pressing the On Off button will perform a graceful shutdown Ê Switch on t...

Page 54: ...PICHOL OBJ_DOKU 19867 001 fm 4 4 Removing a server blade V CAUTION For safety information please refer to chapter Important information on page 31 4 4 1 Preliminary steps Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Shut down and power off the server blade as described in section Shutting down the server blade on page 53 ...

Page 55: ...m unit Ê Shut down the server blade as described in section Preliminary steps on page 54 Figure 8 Removing the server blade from the system unit Ê Push the release lever 1 up slightly to unlock the ejection lever 2 Ê Swivel the ejection lever down until it is horizontal Ê Pull the server blade out of the system unit ...

Page 56: ...p tim_local work PICHOL OBJ_DOKU 19867 001 fm 4 5 Opening the server blade V CAUTION For safety information please refer to chapter Important information on page 31 Removing the cover Figure 9 Removing the cover Ê Push the locking lever in the direction of the arrow 1 Ê Slide the housing cover backwards as far as possible 2 Ê Take off the housing cover ...

Page 57: ...lectromagnetic compatibility and satisfy cooling requirements the PRIMERGY BX920 S4 server blade must not run while the cover is removed For further safety information please refer to chapter Important information on page 31 Figure 10 Closing the server blade Ê Place the cover on the server blade housing such that it lies flush with both sides leaving a gap of approx 1 2 cm from the front frame Ê ...

Page 58: ...he information on handling electrostatically sensitive devices in section Safety instructions on page 31 Note the population rules for power supply units and fan modules to ensure sufficient cooling of the system You will find more detailed information on this in the operating manual for the system unit Installing the Server Blade V CAUTION Follow the safety instructions and information in section...

Page 59: ...igure 12 Locking the Server Blade Ê Pull the release lever up until it engages It is not a breakdown though the power supply of the server blade intermittently repeats turning on cutting when Automatic inventory collection Automatic Inventory Retrieval of the management blade is set to Automatic default value after the installation of the server blade ...

Page 60: ...er to comply with applicable EMC regulations regulations on electromagnetic compatibility and satisfy cooling requirements the PRIMERGY BX920 S4 server blade must not run while the cover is removed Follow the safety instructions in chapter Important information on page 31 Figure 13 Power button on the front panel Ê Press the On Off button 1 to start up the server blade Ê Ensure that the power indi...

Page 61: ...k in operation Resetting the boot retry counter on page 84 Verifying the system time settings on page 88 Viewing and clearing the System Event Log SEL on page 89 Updating the NIC configuration file in a Linux environment on page 91 Enabling BitLocker functionality on page 93 Performing a RAID array rebuild on page 94 Looking up changed MAC WWN addresses on page 94 ...

Page 62: ...s locking To close and lock the rack proceed as follows Ê Close the right hand door first then the left hand door Ê Insert and turn the key clockwise by 180 degrees If applicable turn the door knob clockwise by 180 degrees I For further information refer to the PRIMECENTER assembly guide available online 4 10 2 Closing the rack door of a PRIMECENTER M1 rack The new PRIMECENTER M1 rack is equipped ...

Page 63: ...the management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Open the Configuration tab Ê Scroll to the iRMC Address Configuration box Ê Make sure that Management LAN is selected in the LAN Port list box Ê Click the Video Redirection button in the status frame of the server blade menu I For detailed information on iRMC Advanced Vi...

Page 64: ...sired server blade Ê Scroll down in the Information tab to get status information about the following components Operating System BIOS Version Processors Memory modules Network components on board CNA controller and mezzanine cards Operating System Ê Open the Event Log tab to read the system event log entries 5 1 2 2 Checking the server blade status via iRMC Ê Enter the management blade web interf...

Page 65: ...ported Ê Open the iRMC S4 Network Settings Ethernet and confirm IP Address Subnet Mask and Gateway Ê Open the iRMC S4 Save Configuration Ê Click the Save All button in section of Save iRMC S4 Firmware settings in ServerView WinSCU XML format Ê Store the backup file in the system of the FST 5 1 5 Connecting virtual media to the managed server blade The management blade web interface uses the iRMC V...

Page 66: ...tion is a temporary method for removing BitLocker protection without decrypting the drive Windows is installed on Disable BitLocker before modifying the server s hardware configuration or startup files Enable BitLocker again after the maintenance procedure is complete V CAUTION With BitLocker features enabled modifying the system configuration hardware or firmware settings may render the system in...

Page 67: ... server blade boots within a preset time frame If the watchdog timer expires the system will automatically reboot 5 1 7 1 Viewing boot watchdog settings To view boot watchdog settings in management blade web interface proceed as follows Ê Enter the management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Select the Configuration t...

Page 68: ... blade Ê As soon as the startup screen appears press the F2 function key to enter the BIOS Ê Select the Server Mgmt menu Ê Under Boot Watchdog set the Action setting to Continue Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the D3142 BIOS Setup Utility for PRIMERGY BX920 S4 reference manual Configuring boot watchdog settings...

Page 69: ...or delete the backup drive from the backup software drive list before starting the maintenance task This is the case for the following backup software solution BackupExec I Procedures may differ depending on the backup software For details refer to the dedicated documentation provided separately Further information on suitable backup software solutions and related documentation is available to Fuj...

Page 70: ...istrator to disable the FC iSCSI CNA SAS connections to the server blade via FC LAN SAS connection blade command After executing work do the reconnection Ask the system administrator Continue as follows Ê If performing an offline driver update first of all prepare the ServerView Update DVD Ê Download the latest ServerView Update DVD image from the Fujitsu FTP server at ftp ftp ts fujitsu com image...

Page 71: ...tic procedure has been completed it is necessary to connect FC iSCSI CNA SAS connections on the system Ask the system administrator to enable the FC iSCSI CNA SAS connections to the server blade via FC LAN SAS connection blade command Ê If necessary perform this procedure for all remaining servers within the Multipath environment 5 1 10 Note on server maintenance in a Multipath I O environment Whe...

Page 72: ...e server I Ensure that all external I O connections are uniquely identified so that you can reconnect them into their original locations after concluding the task Ê Switch on the server Ê Right after switching on the server insert the ServerView Suite DVD into the DVD drive and close the drive tray The server will now boot from the DVD Ê After the boot process is complete select your preferred GUI...

Page 73: ...es Ê After the update or diagnostic procedure has been completed shut down the server reconnect all external I O connections and bring the system back to normal operation Ê If necessary perform this procedure for all remaining servers within the Multipath environment ...

Page 74: ...h on the ID indicator I When the ID button is pushed for five seconds or more and separated it lights to blue In addition when the ID button is pushed again within one second NMI is issued I For further information refer to section Front panel indicators on page 263 Using management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Pr...

Page 75: ...1 Updating or recovering the system board BIOS TFTP update procedure Ê Ensure that the server blade has been shut down as described in section Shutting down the server blade on page 53 Ê Log in to the management blade web interface Ê Open the Information Operation Operation Firmware Update menu Ê Open the Server Blade tab Ê In the Server Blade to be Updated box select the desired server Ê In the U...

Page 76: ... management blade web interface Ê Ensure that the server blade has been shut down as described in section Shutting down the server blade on page 53 Ê Log in to the management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Select the Configuration tab Ê In the Boot Options box activate the BIOS Recovery Flash Bit Enabled option Ê Co...

Page 77: ...ank see section Onboard settings on page 259 Ê Close the server blade as described in section Closing the server blade on page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê Connect the monitor keyboard mouse and USB memory stick to the port on the front of the server blade using the Y cable see the ...

Page 78: ...Switching on the server blade on page 60 Ê You can now put the server blade back into operation 5 2 1 2 Updating or recovering the iRMC TFTP update procedure Ê Log in to the management blade web interface Ê Open the Information Operation Operation Firmware Update menu Ê Open the Server Blade tab Ê In the Server Blade to be Updated box select the desired server Ê In the Update settings box select t...

Page 79: ...ing the Y cable see the Operating Manual Ê Switch on the server blade while as described in section Switching on the server blade on page 60 to boot from the USB memory stick After completion of the boot operation the FlashDisk menu opens Ê Select Recovery _L to carry out the recovery flash for firmware image 1 low firmware image Ê Select Recovery _U to carry out the recovery flash for firmware im...

Page 80: ...ss Subnet Mask Gateway Ê Click the Apply button Ê Open the iRMC web interface FUJITSU ServerView iRMC S4 Web Server directly V CAUTION Restoring functionality of iRMC configuration is only supported with iRMC web interface directly Restoring functionality of iRMC configuration via MMB web interface is not supported Ê Open the iRMC S4 Save Configuration Ê Select the backup file stored in the file s...

Page 81: ...user guide Using the flash tool The latest firmware files are available as ASPs Autonomous Support Packages for Windows or as DOS tools from the Fujitsu support web pages at http ts fujitsu com support Ê Select Drivers Downloads Ê From the Select Product drop down lists choose your PRIMERGY server or enter its serial or ident number into the search field Ê Select your operating system and version ...

Page 82: ...ion ROM keep in mind that only two Option ROMs can be activated in the system board BIOS at a time Ê Open a virtual console for your server blade as described in section Launching a video redirection to a server blade on page 63 Ê Switch on or restart your server blade Ê As soon as the startup screen appears press the F2 function key to enter the BIOS Ê From the Advanced menu select Option ROM Con...

Page 83: ...M has to remain enabled 5 2 6 Verifying and configuring the backup software solution I This task only applies to the Japanese market Disabling backup drives Depending on the backup software solution it may be necessary to disable or delete the backup drive from the backup software drive list and reconfigure backup jobs after completing the maintenance task This is the case for the following backup...

Page 84: ...ter The boot retry counter is decremented from its preset value every time the POST watchdog initiates a system reboot When the value has reached 0 the system will shut down and power off 5 2 7 1 Viewing the boot retry counter The current boot retry counter status is available in the management blade web interface Ê Enter the management blade web interface Ê Open the Components System Server Blade...

Page 85: ...can only be determined after this period of time If the customer knows about the original boot retry values proceed as follows to reset or configure the boot retry counter Resetting the boot retry counter in the managment blade web interface Ê Enter the management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Select the Configurat...

Page 86: ...r blade on page 63 Ê Switch on or restart your server blade Ê As soon as the startup screen appears press the F2 function key to enter the BIOS Ê Select the Server Mgmt menu Ê Under Boot Watchdog set the Action setting to Reset Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the D3142 BIOS Setup Utility for PRIMERGY BX920 S4 r...

Page 87: ... the BIOS Ê Select the Advanced menu Ê Select the status menu of the desired component Processors CPU Status I This option is only available for multi processor systems Memory Memory Status Expansion cards PCI Status Ê Reset replaced components to Enable Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the D3142 BIOS Setup Util...

Page 88: ...n how to access the BIOS and modify settings refer to the D3142 BIOS Setup Utility for PRIMERGY BX920 S4 reference manual 5 2 11 Verifying the system time settings I This task only applies to Linux environments After the system board has been replaced the system time is set automatically By default the RTC Real Time Clock time standard is set as the local time If a Linux OS is used and the hardwar...

Page 89: ...ence manual 5 2 12 Viewing and clearing the System Event Log SEL 5 2 12 1 Viewing the SEL You can view the System Event Log SEL of the management blades and server blades using the management blade web interface and ServerView Operations Manager frontend Viewing the SEL using the management blade web interface Ê Enter the management blade web interface Ê Select the Components System Server Blades ...

Page 90: ...ick Acknowledge This confirms the event on the server side You may have to log on to the server beforehand The status of the component will then be reset to ok To see the new status you must refresh the Driver Monitor view with Refresh I For detailed information on how to view and sort the SEL using ServerView Operations Manager refer to the ServerView Operations Manager Server Management user gui...

Page 91: ...ring the SEL You can clear the System Event Log SEL using the management blade web interface Ê Enter the management blade web interface see section Accessing the management blade web interface on page 43 Ê Select the Components System Server Blades Server Blade x menu for the desired server blade and open the Event Log tab Ê In the Event Log Filter box click Clear All Entries to clear the SEL 5 2 ...

Page 92: ...t boot and detect the new and or changed hardware on your system I kudzu may not launch at boot depending on the client s environment Ê Select Keep Configuration and Ignore to complete the boot process Ê Use the vi text editor to specify the MAC address in the HWADDR section of the ifcfg eth x file I The MAC address can be found on the type label attached to the system board or network controller ...

Page 93: ...y in order to boot the operating system Ê Ask the system administrator to enable BitLocker protection on the operating system drive using the BitLocker setup wizard available either from the Control Panel or Windows Explorer Ê Open Bitlocker Drive Encryption by clicking the Start button clicking Control Panel clicking Security and then clicking Bitlocker Drive Encryption I Administrator permission...

Page 94: ...ncy will not be available until the RAID array rebuild is complete Depending on the hard disk drive capacity the overall process can take up to several hours in some cases even days I You may notice a slight performance impact during rebuild 5 2 16 Looking up changed MAC WWN addresses When replacing a network controller or SFP transceiver module the MAC Media Access Control and WWN World Wide Name...

Page 95: ... including its MAC address Ê Note down the new 12 digit MAC address Ê Press Esc to exit the BIOS Ê Inform the customer about the changed MAC address 5 2 16 2 Looking up WWN addresses Emulex FC FCoE adapters Ê Enable the network controller s Option ROM in the system board BIOS as described in section Enabling Option ROM scan on page 82 Ê Restart the server Ê During boot as soon as the Emulex BIOS u...

Page 96: ...tp partners ts fujitsu com com service intelservers tools I For the Japanese market follow the instructions provided separately 5 2 18 Configuring LAN teaming Use ServerView Operations Manager to obtain detailed information on existing LAN teams Ê In ServerView Operations Manager Single System View select System Status from the Information Operation menu Ê Under Network Interfaces select LAN Teami...

Page 97: ...g the CNA driver utility after replacing the server blade I For details refer to the relevant CNA driver manual 5 2 19 Switching off the ID indicator Press the ID button on the front panel or use management blade web interface to switch off the ID indicator after the maintenance task has been concluded successfully I For further information refer to section Locating the defective server blade on p...

Page 98: ...98 Upgrade and Maintenance Manual BX920 S4 Basic software procedures cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19868 001 fm ...

Page 99: ...boards Before removing the unit wait for about 30 seconds until the hard disk drive stops spinning completely When a hard disk drive is starting up a resonant noise may be audible for a short while This does not indicate a failure Depending on the OS you can configure the write cache settings for the hard disk drives If a power failure should occur while the write cache is enabled cached data may ...

Page 100: ...mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19869 001 fm Do not use the device in extremely hot or cold locations or locations with extreme temperature changes Never attempt to disassemble the hard disk drive or solid state drive Follow the safety instructions in chapter Important information on page 31 ...

Page 101: ... SAS backplanes and SAS RAID HDD module without cache RAID level 0 1 This option requires CPU 2 installed configuration with SAS HDD SSD modules SAS backplanes and SAS RAID HDD module with 512 MB cache RAID level 0 1 1E 10 5 50 6 60 This option requires CPU 2 installed Each HDD SSD module can accommodate a SAS SATA hard disk drive or SAS SATA solid state drive with a 2 5 inch format The HDD SSD mo...

Page 102: ...ramme FCT tim_app tim_local work PICHOL OBJ_DOKU 19869 001 fm 6 1 1 General equipping rules Figure 15 Numbering of HDD SSD bays Solid state drives SSDs are always equipped before installing hard disk drives If only one HDD SSD module is installed the HDD SSD module will be installed in position 0 Free bays must be equipped with a dummy module 0 1 ...

Page 103: ... that one of the following conditions is fulfilled SAS HDD SSD backplanes are installed see section Replacing HDD SSD backplanes on page 113 PCH HDD SSD backplanes and onboard SAS enabling key are installed see section Replacing HDD SSD backplanes on page 113 and section Onboard SAS enabling key on page 238 6 2 3 Removing the 2 5 inch dummy module I Dummy modules protect free bays against environm...

Page 104: ...s on the dummy module together until the locking mechanism disengages 1 Ê Pull the dummy module out of the bay 2 V CAUTION Store the dummy module in a safe place If you have removed an HDD SSD module and do not install a new one in its place put the dummy module back in its place for cooling to comply with EMC regulations regulations regarding electromagnetic compatibility and for protection again...

Page 105: ...ng the 2 5 inch HDD SSD module Figure 17 Unlocking the 2 5 inch HDD SSD module Ê Release the locking mechanism as follows 1 Press the two green tabs of the locking lever together 1 2 Push the handle of the HDD SSD module fully in the direction of the arrow 2 The HDD SSD module is now unlocked 0 ...

Page 106: ... Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19869 001 fm Figure 18 Installing the 2 5 inch HDD SSD module Ê Carefully push the HDD SSD module into the empty bay until it stops Figure 19 Installing the 2 5 inch HDD SSD module Ê Push the handle completely in the direction of the arrow until the locking mechanism engages ...

Page 107: ...107 Hard disk drives solid state drives 6 2 5 Concluding steps Perform the following procedures Ê Closing the rack door on page 62 Ê If applicable please observe the notes on RAID rebuild in section Performing a RAID array rebuild on page 94 ...

Page 108: ...s tool less Main steps tool less 6 3 2 Preliminary steps Perform the following procedures Ê Only applicable for removing intact HDD SSD modules for example preventive exchange in case of S M A R T Ensure that the HDD SSD module to be removed is not combined into a RAID array If the drive is part of a RAID array you first need to delete the array using ServerView RAID Manager V CAUTION All data on ...

Page 109: ...o green tabs of the locking lever together 1 2 Push the handle of the HDD SSD module fully in the direction of the arrow 2 The HDD SSD module is now unlocked Ê Pull the HDD SSD module out a few centimeters Ê Wait for at least 30 seconds I This period is necessary for the RAID controller to recognize that an HDD SSD module has been removed and for the hard disk drive to come to a stop Ê Pull the HD...

Page 110: ...on mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19869 001 fm 6 3 4 Installing the 2 5 inch dummy module Figure 21 Installing the 2 5 inch dummy module Ê Push the dummy module into the empty bay until it engages 6 3 5 Concluding steps Perform the following procedures Ê Closing the rack door on page 62 ...

Page 111: ... and belongs to a disk array that is operating in RAID level 1 1E 10 5 50 6 or 60 An HDD SSD module can only be replaced during operation in conjunction with a corresponding RAID configuration All HDD SSD modules drives must be uniquely identified so that they can be reinstalled in their original bays later If this is not done existing data can be lost V Only applicable for removing non defective ...

Page 112: ... Locating the defective component on page 49 6 4 3 Removing the defective 2 5 inch HDD SSD module Ê Remove the HDD SSD module as described in section Removing the 2 5 inch HDD SSD module on page 109 6 4 4 Installing the new 2 5 inch HDD SSD module Ê Install the HDD SSD module as described in section Installing the 2 5 inch HDD SSD module on page 105 6 4 5 Concluding steps Perform the following pro...

Page 113: ...tion Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 55 Ê Open the server blade as descri...

Page 114: ... cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19869 001 fm 6 5 3 Removing the HDD SSD backplane Figure 22 Removing the HDD SSD backplane Ê Lift the HDD SSD backplane up and remove it from the fixing brackets 1 ...

Page 115: ...lanes While PCH backplanes are used to connect SATA drives SAS backplanes can be used to connect to SAS drives Figure 23 Labeling of a PCH HDD SSD backplane I Both backplane variants have the same form factor so note the labeling see ovals Figure 24 Installing the HDD SSD backplane Ê Lift the HDD SSD backplane over the fixing brackets 1 Ê Press the HDD SSD backplane into the slot see arrows ...

Page 116: ...e server blade on page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê Reinstall the HDD SSD drive as described in section Installing a 2 5 inch HDD SSD module on page 103 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê If BitLocker functionality is used ...

Page 117: ...g or removing internal options Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Always discharge static build up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges If devices are installed or disass...

Page 118: ...s 7 1 1 Basic information One or two mezzanine cards can be installed in a BX920 S4 server blade Additional Fibre Channel SAS Ethernet and or Infiniband I O channels can be set up using these cards All mezzanine cards have the same form factor Figure 25 Sample of a 8 Gbit s fibre channel card with 2 ports The mezzanine cards are fastened on a special carrier and then connected together with the ca...

Page 119: ...o kinds of unpopulated carriers for mezzanine cards All installation removal procedures are identical for both carriers Figure 26 Carrier for mezzanine cards with two x8 riser cards Figure 27 Carrier for mezzanine cards with one x8 and one x16 2 riser card I Note the numbering of the mezzanine card slots 0 ...

Page 120: ...tas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19870 001 fm 7 1 1 1 Installing riser cards Figure 28 Installing the riser card x8 Ê Connect the riser card to the carrier Make sure that the green clips click into place 0 ...

Page 121: ...X920 S4 Upgrade and Maintenance Manual 121 Expansion cards and backup units Figure 29 Installing the riser card x16 Ê Connect the riser card to the carrier Make sure that the green clips click into place ...

Page 122: ...nits cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19870 001 fm 7 1 1 2 Removing riser cards Figure 30 Removing the riser card x8 Ê Remove the riser card from the holder at the slot of mezzanine card 2 0 ...

Page 123: ...BX920 S4 Upgrade and Maintenance Manual 123 Expansion cards and backup units Figure 31 Removing the riser card x16 Ê Remove the riser card from the holder ...

Page 124: ...nine cards in the server blade are connected to certain connection blade slots on the back of the system unit You therefore need to observe how the connection blade slots are populated on the back of the system unit when installing mezzanine cards Population rules for mezzanine cards in the BX900 S1 S2 system unit Figure 33 Connection blade slots The table below shows the connections of the connec...

Page 125: ...ed in slot 1 of a server blade at least one 10 Gb Ethernet connection blade must be installed in fabric 2 of the system unit System unit Server blade Mezzanine card Connection blade slots Fabric 1 CB1 1Gb Ethernet or CB2 1Gb Ethernet or Onboard CNA controller 10 Gb Ethernet 10Gb Ethernet Fabric 2 CB3 1Gb Ethernet or CB4 1Gb Ethernet or Mezzanine card 1 Eth 1Gb 4port or Eth 10Gb 2port FC 8Gb 2port ...

Page 126: ... installed in fabric 3 or in fabric 4 of the system unit If a 10 Gb Ethernet mezzanine card or a 10Gb CNA mezzanine card is installed in slot 2 of a server blade at least one 10 Gb Ethernet connection blade must be installed in fabric 3 of the system unit If an FC mezzanine card is installed in slot 2 at least one FC connection blade must be installed in fabric 3 If an Infiniband mezzanine card is...

Page 127: ... address for the EMEA market http ts fujitsu com products standard_servers tower primergy_bx920s3 html for the Japanese market http jp fujitsu com platform server primergy system Mezzanine slot 1 Mezzanine slot 2 1 Gb Ethernet 10 Gb Ethernet 10 Gb CNA 1 Gb Ethernet Fibre Channel 1 Gb Ethernet Infiniband 1 Gb Ethernet SAS Expander 10 Gb Ethernet 10 Gb CNA Fibre Channel 10 Gb Ethernet 10 Gb CNA Infi...

Page 128: ...or populating the mezzanine card slots are as follows If a 1 Gb Ethernet mezzanine card is installed in slot 1 of a server blade at least one 1 Gb Ethernet connection blade must be installed in CB slot 2 of the system unit If a 10 Gb Ethernet mezzanine card or a 10Gb CNA mezzanine card is installed in slot 1 of a server blade at least one 10 Gb Ethernet connection blade must be installed in CB slo...

Page 129: ...connection blade must be installed in CB slot 3 or in CB slot 4 of the system unit If an FC mezzanine card is installed in slot 2 at least one FC connection blade must be installed in CB slot 3 or in CB slot 4 of the system unit If an Infiniband mezzanine card is installed in slot 2 an Infiniband connection blade must be installed in CB slots 3 and 4 of the system unit If a SAS Expander mezzanine ...

Page 130: ...chdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removi...

Page 131: ...a mezzanine card The following section illustrates how to install a mezzanine card in slot 2 Removing the mezzanine cards carrier Figure 35 Removing the mezzanine cards carrier Ê Remove the mezzanine cards carrier from the server blade housing by lifting it up keeping it as horizontal as possible ...

Page 132: ...tim_local work PICHOL OBJ_DOKU 19870 001 fm Figure 36 Removing the riser card Ê Remove the riser card from the holder at the slot of mezzanine card 2 Figure 37 Inserting the mezzanine card Ê Place the mezzanine card on the two guide pins 1 at the slot of mezzanine card 2 and press the mezzanine card down so that it clicks into place between the two clips 2 0 0 0 ...

Page 133: ...8 Reconnecting the riser card Ê Connect the riser card to the mezzanine card Make sure that the green clips click into place I Mezzanine card 1 is fastened to the carrier with the component side facing downward Mezzanine card 1 is otherwise installed in the same way as mezzanine card 2 ...

Page 134: ...local work PICHOL OBJ_DOKU 19870 001 fm Installing the mezzanine card carrier Figure 39 Installing the mezzanine cards carrier Ê Install the carrier with the mezzanine cards in the server blade housing As you do this the riser cards are inserted in the corresponding system board slots Make sure that the coding on the carrier matches that on the server blade housing ...

Page 135: ...o configure a mezzanine card that has been installed or replaced the card s Option ROM has to be enabled in the system board BIOS For SAN iSCSI boot the card s Option ROM has to be enabled permanently If applicable proceed as described in section Enabling Option ROM scan on page 82 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 86 Ê If Bit...

Page 136: ...6 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on pag...

Page 137: ...rates how to remove a mezzanine card in slot 2 Removing the mezzanine card carrier Figure 40 Removing the mezzanine cards carrier Ê Remove the carrier from the server blade housing by lifting it up keeping it as horizontal as possible Figure 41 Removing the riser card Ê Remove the riser card from the holder at the slot of mezzanine card 2 ...

Page 138: ...ntation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19870 001 fm Figure 42 Removing the mezzanine card Ê Press the two clips 1 and remove the mezzanine card 2 Figure 43 Reconnecting the riser card Ê Connect the riser card to the mezzanine card Make sure that the green clips click into place 0 ...

Page 139: ...re a mezzanine card that has been installed or replaced the card s Option ROM has to be enabled in the system board BIOS For SAN iSCSI boot the card s Option ROM has to be enabled permanently If applicable proceed as described in section Enabling Option ROM scan on page 82 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 86 Ê If BitLocker fu...

Page 140: ...nd LAN teaming configurations Ensure to note down your current network settings before replacing the controller Before replacing an mezzanine card perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 66 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applic...

Page 141: ...teps I If applicable reconfigure your network settings in the operation system according to the original configuration of the replaced controller expansion card or onboard CNA For further information please refer to section Note on network settings recovery on page 140 Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on...

Page 142: ...0 Ê In order to configure a mezzanine card that has been installed or replaced the card s Option ROM has to be enabled in the system board BIOS For SAN iSCSI boot the card s Option ROM has to be enabled permanently If applicable proceed as described in section Enabling Option ROM scan on page 82 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on pa...

Page 143: ...mezzanine card see section Mezzanine cards on page 118 Two SAS RAID HDD module variants are available SAS RAID HDD module without cache RAID level 0 1 SAS RAID HDD module with 512 MB cache RAID level 0 1 1E 10 5 50 6 60 with Flash Backup Unit FBU option I Both SAS RAID HDD module variants require SAS HDD SSD backplanes and CPU 2 installed see section Replacing HDD SSD backplanes on page 113 and In...

Page 144: ...ality on page 66 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the serv...

Page 145: ...ds and backup units 7 2 2 3 Installing the SAS RAID HDD module I The following procedure is identical for both variants of SAS RAID HDD modules Figure 45 Connecting the SAS RAID HDD module to the riser card Ê Connect the SAS RAID HDD module to the riser card ...

Page 146: ...e server blade as described in section Closing the server blade on page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê After installing or replacing an SAS RAID HDD module update the firmware as described in section Updating mezzanine card firmware on page 80 Ê In order to configure an SAS RAID HDD m...

Page 147: ... 2 Preliminary steps Before removing the SAS RAID HDD module card perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 66 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 ...

Page 148: ...SAS RAID HDD module I The following procedure is identical for both variants of SAS RAID HDD modules Figure 47 Removing the SAS RAID HDD module Ê Remove the SAS RAID HDD module together with the riser card from the system board 7 2 3 4 Concluding steps Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 57 Ê Reinst...

Page 149: ... If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on page 93 Ê Please observe the notes on RAID rebuild in section Performing a RAID array rebuild on page 94 ...

Page 150: ...ity on page 66 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server...

Page 151: ...as described in section Installing the server blade in the system unit on page 58 Ê After installing or replacing an SAS RAID HDD module update the firmware as described in section Updating mezzanine card firmware on page 80 Ê In order to configure an SAS RAID HDD module that has been installed or replaced the module s Option ROM has to be enabled in the system board BIOS If applicable proceed as ...

Page 152: ... Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 5...

Page 153: ...2 5 3 Installing the FBU I The FBU requires the SAS RAID HDD module with 512 MB cache installed see section SAS RAID HDD module on page 143 Figure 48 Installing the FBU Ê Slide the FBU module to the frame rail 1 Ê Fold down the FBU 2 The FBU clicks into place in its final position ...

Page 154: ...dures to complete the task Ê Close the server blade as described in section Closing the server blade on page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 86 Ê If BitLocker functionality is used a...

Page 155: ...ling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in s...

Page 156: ...r Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19870 001 fm 7 2 6 3 Removing the FBU Figure 50 Connecting the FBU Ê Disconnect the FBU from the SAS RAID HDD module see circle Figure 51 Installing the FBU Ê Unclasp the plastic bracket 1 and remove the FBU 2 ...

Page 157: ...e 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 86 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabl...

Page 158: ...Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53...

Page 159: ...pansion cards and backup units 7 2 7 3 Removing the FBU Figure 52 Connecting the FBU Ê Disconnect the defective FBU from the SAS RAID HDD module see circle Figure 53 Installing the FBU Ê Unclasp the plastic bracket 1 and remove the defective FBU 2 ...

Page 160: ...014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19870 001 fm 7 2 7 4 Installing the FBU Figure 54 Installing the FBU Ê Slide the FBU module to the frame rail 1 Ê Fold down the FBU 2 The FBU clicks into place in its final position Figure 55 Connecting the FBU Ê Connect the FBU to the SAS RAID HDD module see circle ...

Page 161: ...e 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 86 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabl...

Page 162: ...2 Upgrade and Maintenance Manual BX920 S4 Expansion cards and backup units cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19870 001 fm ...

Page 163: ...ter shutdown Wait for components to cool down before installing or removing memory modules to prevent burns Do not insert and remove memory modules repeatedly Doing so may cause failures Pressing out the securing clips on the memory module connector will eject the installed memory module To prevent damage and injuries eject memory modules carefully without applying excessive force For further info...

Page 164: ... Supported memory modules 8 1 1 Memory sequence 8 1 1 1 Population rules Populate memory slot 1 channel A DIMM 1A first In case of dual processor configurations populate memory slot 1 channel D DIMM 1D second Within all channels memory slot 1 must be populated prior to slot 2 If memory modules with different ranks are used always populate the higher number rank DIMM first starting from slot 1 If m...

Page 165: ... Regardless of the mode all DIMMs will run at the highest common frequency that is allowed by the SPD Data of the DIMMs and the maximum speed of the selected configuration Mixing RDIMMs or LRDIMMs is not allowed Mixing ECC and non ECC DIMMs is not allowed Figure 56 Overview of the DIMM slot numbering DIMM 1D DIMM 2F DIMM 1F DIMM 2D DIMM 1E DIMM 2E DIMM 2C DIMM 1C DIMM 2B DIMM 1B DIMM 1A DIMM 2A Fr...

Page 166: ... must be laid over the DIMM slots Numbering of DIMMs indicates the fitting sequence Example If 6 DIMM modules are to be fitted with 2 CPUs installed the follow the sequence 1A 1D 1B 1E 1C 1F CPU CPU 1 CPU 2 Channel A B C F E D Slot descriptor 1A 2A 1B 2B 1C 2C 2F 1F 2E 1E 2D 1D DIMMS 1 CPU populated 1 1 2 1 2 3 1 2 3 4 1 4 2 3 5 1 4 2 5 3 6 1 4 2 5 3 6 2 CPU populated 2 1 2 3 1 3 2 4 1 3 4 2 5 1 3...

Page 167: ...Once the DIMM sockets have been fitted with DIMMs and dummy DIMMs the air cowl must be laid over the DIMM slots Same numbers mean identical modules capacity rank CPU CPU 1 CPU 2 Channel A B C F E D Slot descriptor 1A 2A 1B 2B 1C 2C 2F 1F 2E 1E 2D 1D DIMMS 1 CPU populated 2 1 1 4 1 2 1 2 2 CPU populated 4 1 1 2 2 6 1 3 1 3 2 2 8 1 3 1 3 4 2 4 2 ...

Page 168: ...l empty DIMM sockets must be fitted with dummy DIMMs Once the DIMM sockets have been fitted with DIMMs and dummy DIMMs the air cowl must be laid over the DIMM slots Same numbers mean identical modules capacity rank CPU CPU 1 CPU 2 Channel A B C F E D Slot descriptor 1A 2A 1B 2B 1C 2C 2F 1F 2E 1E 2D 1D DIMMS 1 CPU populated 3 1 1 1 6 1 2 1 2 1 2 2 CPU populated 6 1 1 1 2 2 2 9 1 3 1 3 1 3 2 2 2 12 ...

Page 169: ...MM sockets have been fitted with DIMMs and dummy DIMMs the air cowl must be laid over the DIMM slots Same numbers mean identical modules capacity rank CPU CPU 1 CPU 2 Channel A B C F E D Slot descriptor 1A 2A 1B 2B 1C 2C 2F 1F 2E 1E 2D 1D DIMMS 1 CPU populated 2 1 1 4 1 1 1 1 6 1 1 1 1 1 1 1 CPU populated 4 1 1 2 2 6 1 1 1 1 2 2 8 1 1 1 1 2 2 2 2 10 1 1 1 1 1 1 2 2 2 2 12 1 1 1 1 1 1 2 2 2 2 2 2 ...

Page 170: ...ith dummy DIMMs Once the DIMM sockets have been fitted with DIMMs and dummy DIMMs the air cowl must be laid over the DIMM slots Same numbers mean identical modules capacity rank CPU CPU 1 CPU 2 Channel A B C F E D Slot descriptor 1A 2A 1B 2B 1C 2C 2F 1F 2E 1E 2D 1D DIMMS 1 CPU populated 1 1 2 1 1 3 1 1 1 4 1 1 1 1 5 1 1 1 1 1 6 1 1 1 1 1 1 2 CPU populated 2 1 2 3 1 1 2 4 1 1 2 2 5 1 1 1 2 2 6 1 1 ...

Page 171: ...M slots must be fitted with dummy DIMM modules to ensure sufficient cooling of the system Figure 57 Dummy DIMM module Dummy modules are installed and removed in the same way as the DIMM modules as described in sections Installing a memory module on page 173 and Removing a memory module on page 176 ...

Page 172: ...sabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the defective server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as d...

Page 173: ...or better handling of the DIMMs of CPU 1 Figure 58 Opening the securing clips Ê Press the securing clips on both sides of the relevant memory slot outward Figure 59 Inserting the memory module Ê Place the DIMM module over the respective slot 1 Ê Make sure the two securing clips 2 are opened out Ê Align the notch on the bottom of the module with the crossbar in the connector 3 Ê Press down on the m...

Page 174: ...e in the system unit as described in section Installing the server blade in the system unit on page 58 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê If available update the system board BIOS to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 75 not applicable for the Japanese market Ê Enable b...

Page 175: ... the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the defective server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit ...

Page 176: ...tion Memory sequence on page 164 V CAUTION Ensure to maintain an operational configuration when removing memory modules For additional information please refer to section Memory sequence on page 164 Ê If required remove the mezzanine carrier for better handling of the DIMMs of CPU 1 Figure 60 Opening the securing clips Ê Eject the desired memory module by pressing out the securing clips at each en...

Page 177: ... server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê If available update the system board BIOS to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 75 not applicable for the Japanese marke...

Page 178: ...bling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the defective server blade as described in section Locating the defective server blade on page 45 Ê Shut down the defective server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as d...

Page 179: ...s as described in section Onboard indicators and controls on page 260 8 4 3 Removing a memory module Ê Remove the defective memory module as described in section Removing a memory module on page 176 8 4 4 Installing a memory module Ê Replace the defective memory module as described in section Installing a memory module on page 173 ...

Page 180: ...n the system unit on page 58 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê If available update the system board BIOS to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 75 not applicable for the Japanese market Ê Enable boot watchdog functionality as described in section Enabling boot watchdog ...

Page 181: ...ry air cowls The memory modules have to be covered by air cowls for cooling reasons 8 5 1 Installing the air cowls Figure 62 Installing the air cowls Ê Place the air cowls over the DIMMs as shown in the figure I For cooling reasons the air cowls must be installed when operating ...

Page 182: ... Main memory cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19871 001 fm 8 5 2 Removing the air cowls Figure 63 Lifting up the air cowls Ê Lift up the air cowls from the DIMMs ...

Page 183: ... up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges When removing or installing the processor be careful not to touch or bend the spring contacts on the processor socket Never touch the underside of the processor Even minor soiling such as grease from t...

Page 184: ...to 95 W 9 2 Installing processors V CAUTION Processors are extremely sensitive to electrostatic discharge and must be handled with care After a processor has been removed from its protective sleeve or from its socket place it upside down on a nonconducting antistatic surface Never push a processor over a surface 9 2 1 Required tools Preliminary and concluding steps tool less Removing and installin...

Page 185: ...unctionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the ...

Page 186: ... 2 3 Installing a processor I This description applies to the following procedures Installing the second CPU in a single processor configuration Transfering a CPU after replacing the system board see section Swapping the processor on page 248 Figure 64 Opening socket release lever Ê Unlatch the socket release lever by pushing it down and away from the socket 1 and then swivel it up 2 ...

Page 187: ...d plate Ê Open the load plate of the processor socket V CAUTION Handle the locking frame carefully In a vertical position the small clip see red arrow can scratch the system board Figure 66 Removing the protective cover Ê Remove the black protective cover from the processor socket ...

Page 188: ...r Ê Place the new processor on the socket I Make sure that the recesses on the processor are aligned with the corresponding markings on the socket V CAUTION Ensure that the processor is level in the socket Be careful not to touch or bend the pins on the processor socket Never touch the underside of the processor Even minor soiling such as grease from the skin can impair the processor s operation o...

Page 189: ...ing the load plate Ê Close the load plate of the processor Figure 69 Closing the socket release lever Ê Close the socket release lever 1 and latch it under the load plate retention tab 2 to lock down the load plate Ê If applicable install the second processor accordingly ...

Page 190: ...d in section Installing the server blade in the system unit on page 58 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê If available update the system board BIOS and the iRMC to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 75 Ê Enable boot watchdog functionality as described in section Enablin...

Page 191: ...ink Phillips PH2 No 2 screw driver Removing the processor tool less 9 3 2 Preliminary steps Before removing a processor perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 66 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as ...

Page 192: ...n the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 55 Ê Open the server blade as described in section Opening the server blade on page 56 Ê If necessary remove the memory modules as described in section Removing a memory module on page 176 Ê Remove the desired processor heat sink as described i...

Page 193: ...processor configuration Removing CPUs from a defective system board see section Swapping the processor on page 248 Ê Remove the desired processor heat sink as described in section Removing processor heat sinks on page 206 Figure 70 Opening socket release lever Ê Unlatch the socket release lever by pushing it down and away from the socket 1 and then swivel it up 2 ...

Page 194: ...work PICHOL OBJ_DOKU 19872 001 fm Figure 71 Opening the load plate Ê Open the load plate of the processor socket V CAUTION Handle the locking frame carefully In a vertical position the small clip see red arrow can scratch the system board Figure 72 Removing the processor Ê Carefully remove the defective processor from its socket in a vertical motion ...

Page 195: ...ocessors are extremely sensitive to electrostatic discharge and must be handled with care After a processor has been removed from its protective sleeve or from its socket place it upside down on a nonconducting antistatic surface Never push a processor over a surface Be careful not to touch or bend the spring contacts on the processor socket Figure 73 Attaching the protective socket cover Ê Carefu...

Page 196: ...H 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19872 001 fm Figure 74 Closing the load plate Ê Close the load plate of the processor Figure 75 Close the socket release lever Ê Close the socket release 1 lever and latch it under the load plate retention tab to lock down the load plate 2 ...

Page 197: ...ose the server blade as described in section Closing the server blade on page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog f...

Page 198: ...s tool less Removing and installing the processor heat sink Phillips PH2 No 2 screw driver Upgrading or replacing the processor tool less 9 4 2 Preliminary steps Before upgrading or replacing the processor perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 66 Ê Disable boot watchdog functionality as described in section D...

Page 199: ... the new processor as described in section Installing a processor on page 186 9 4 4 Concluding steps Perform the following procedures to complete the task Ê Install the processor heat sink onto the processor as described in section Installing processor heat sinks on page 202 Ê If memory modules have been removed install the memory into their original location as described in section Installing a m...

Page 200: ...the replaced processor as described in section Enabling replaced components in the system BIOS on page 87 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 86 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on page 93 ...

Page 201: ... heat sink perform the following steps Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 55 Ê If necessary remove the memory modules as described in section Removing a memory module on page 176 Ê Open the server blade as describe...

Page 202: ...Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19872 001 fm 9 5 3 Installing processor heat sinks The following figures show the heat sink types used in the BX920 S4 server blade Figure 76 Heat sink for CPU 1 Figure 77 Heat sink for CPU 2 ...

Page 203: ...move the protective cover from the heat sink see arrow V CAUTION Ensure not to touch the heat conductive paste on the bottom of the heat sink When reusing a heat sink Ê Ensure that all residual thermal paste has been thoroughly cleaned off the copper surface of the heat sink Ê Apply thermal paste to the processor surface as described in section Applying thermal paste on page 208 ...

Page 204: ...he following procedure is identical for the heat sinks of both CPUs Ê Align the heat sink with the four threaded holes of the processor socket Figure 79 Installing the heat sink Ê Carefully seat the heat sink on the four threaded holes as shown see arrows V CAUTION Ensure that the screws on the heat sink are properly seated on the threaded holes Ensure that the heat sink cooling fins match the dir...

Page 205: ...ssing on the heat sink to prevent it from tilting until two screws 1 and 2 are fixed Figure 80 Fastening the heat sink Ê Fasten the four captive screws combihexagon on the heat sink in the following pattern 1 2 3 4 Torque 0 6 Nm not applicable for the Japanese market ...

Page 206: ... heat sink in the following pattern 4 3 2 1 I Keep pressing on the heatsink to avoid tilting until the screws 1 and 2 are removed Ê Carefully turn the heat sink back and forth to detach it from the processor I This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and processor V CAUTION Pay special attention not to damage any system board components s...

Page 207: ... sink Ê Install the processor heat sink as described in sections Preparing the heat sink and processor on page 203 and Installing the heat sink on page 204 9 5 6 Concluding steps Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 57 Ê If memory modules have been removed install the memory into their original locat...

Page 208: ...t follow the instruction provided separately If the processor upgrade or replacement kit contains a new CPU heat sink a thin layer of thermal compound has already been pre applied to its lower surface In this case please proceed with section Installing processor heat sinks on page 202 Figure 82 Thermal paste syringe One thermal compound syringe FSP P304000003 contains thermal paste for two process...

Page 209: ...rea of the syringe up into two equal segments I Add graduation marks to the syringe using a permanent marker to help you apply the thermal paste Figure 83 Applying thermal paste Ê Apply a small streak of thermal paste 1 0 gram see description above to the center of the processor surface as shown V CAUTION Do not mix different types of thermal paste ...

Page 210: ...210 Upgrade and Maintenance Manual BX920 S4 Processors cognitas Gesellschft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19872 001 fm ...

Page 211: ...ive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges For further information please refer to chapter Important information on page 31 10 1 Replacing the CMOS battery CMOS memory volatile BIOS memory and the real time clock are powered by a lithium coin cell CMOS battery If the CMOS battery is depleted or falls below minimum vo...

Page 212: ...itive pole facing up 10 1 1 Required tools Preliminary and concluding steps tool less Replacing the battery tool less 10 1 2 Preliminary steps Before replacing the CMOS battery perform the following steps Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 4...

Page 213: ... system board near CPU2 and HDD1 see following figure Figure 84 Location of the CMOS battery on the system board D3142 see circle Figure 85 Replacing the CMOS battery Ê Press out on the locking spring to eject the depleted CMOS battery see arrow Ê Carefully pry the depleted CMOS battery out of its socket Ê Remove the CMOS battery ...

Page 214: ... batteries must be disposed of in accordance with local regulations concerning special waste 10 1 4 Installing the CMOS battery Figure 86 Installing the CMOS battery Ê At a slight angle fit the new CMOS battery into its socket as shown in the figure above V CAUTION Ensure to insert the CMOS battery with the positive pole label side facing up as shown Ê Press on the CMOS battery until it locks in p...

Page 215: ...al waste Ê Close the server blade as described in section Closing the server blade on page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê Verify and update time settings as described in section Verifying the system time settings on page 88 Ê If applicable close the rack door as described in section C...

Page 216: ...nality on page 66 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the ser...

Page 217: ...nents 10 2 1 3 Installing the UFM Figure 87 UFM kit Pre assembled UFM flash module kit S26361 F3514 V3 1 2 GB UFM SLC A3C40104433 2 UFM spacer A3C40109081 I This black spacer will not be used A white spacer is already mounted instead 3 UFM nylon screw A3C40109082 ...

Page 218: ...entation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19873 001 fm Figure 88 UFM mounting location UFM mounting location on the system board 1 UFM connector 2 UFM spacer Figure 89 Installing the UFM Ê Connect the UFM to the system board Ê Secure the UFM with the nylon screw see arrow ...

Page 219: ... Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 86 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on page 93 10 2 1 5 Software configuration The UFM delivery set includes the Recovery Tool CD to setup the ESXi configu...

Page 220: ...isable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53 ...

Page 221: ...wing procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê If BitLocker functionality is used and has...

Page 222: ...y on page 66 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 67 Ê If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server b...

Page 223: ...rs see arrows then pull ouit t gradually and carefully The UFM spacer remains on the system board 10 2 3 4 Re installing the UFM Figure 92 Preparing the new UFM Ê Remove the nylon screw 1 and the black spacer 2 from the new UFM Ê Fit the new UFM on the UFM connector and the remaining UFM spacer Ê Secure the UFM to the UFM spacer with the nylon screw ...

Page 224: ... 001 fm Destroying the defective UFM V CAUTION The UFM contains customer information e g IP address license numbers After replacing the UFM hand the defective UFM over to the customer If the customer requests disposal of the defective UFM proceed as follows Figure 93 Destroying the defective UFM Ê Use a pair of combination pliers 1 and flat nose pliers 2 to break the UFM in half as shown ...

Page 225: ...n section Enabling boot watchdog functionality on page 86 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on page 93 10 2 3 6 Software configuration The UFM delivery set includes the Recovery Tool CD to setup the ESXi configuration Proceed as follows Ê Connect a remote DVD d...

Page 226: ...H2 No 2 screw driver Installing the TPM Bit screw driver TPM bit insert For the Japanese market TPM module fixing tool S26361 F3552 L909 10 3 1 2 Preliminary steps Before installing the TPM perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 66 Ê If applicable open the rack door as described in section Opening the rack doo...

Page 227: ... section Removing the server blade from the system unit on page 55 Ê Open the server blade as described in section Opening the server blade on page 56 10 3 1 3 Installing the TPM Figure 94 TPM kit TPM kit S26361 F3299 E2 1 TPM module S26361 D2727 A10 2 TPM spacers I Use the black TPM spacer The white TPM spacer is not used in this server blade 3 TPM special screw C26192 Y10 C176 4 TPM bit insert f...

Page 228: ...ntation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19873 001 fm Figure 95 TPM mounting location TPM mounting location on the system board 1 TPM connector 2 Cut out for TPM spacer Figure 96 Installing the TPM spacer Ê Snap the TPM spacer into the cut out in the system board see arrow ...

Page 229: ...TPM module fixing tool Japanese market to a bit screw driver Figure 98 Mounting the TPM Ê Connect the new TPM to the system board Ê Secure the TPM with the TPM screw see arrow using the TPM bit insert see figure 97 on page 229 I Do not fasten the screw too firmly Stop as soon as the head of the screw lightly touches the TPM ...

Page 230: ...as follows Ê Open a virtual console for your server blade as describe in section Launching a video redirection to a server blade on page 63 Ê Switch on or restart your server blade Ê As soon as the startup screen appears press the F2 function key to enter the BIOS Ê Select the Advanced menu Ê Select the Trusted Computing submenu Ê Set the TPM Support and TPM State settings to Enabled Ê Under Pendi...

Page 231: ... board the TPM must be enabled You may not clear the TPM data If the contact persons DO NOT have a backup copy available inform them that replacing the TPM will cause to lose all data 10 3 2 1 Required tools Preliminary and concluding steps tool less Removing the system board Phillips PH2 No 2 screw driver Removing the TPM thin slotted screw driver 2 x 0 4 mm For the Japanese market Dedicated TPM ...

Page 232: ...r password or confirmation type the password or provide confirmation Ê To turn off BitLocker and decrypt the volume click Turn Off BitLocker and then click Decrypt the volume I Decrypting the volume may be time consuming By decrypting the volume all of the information stored on that computer is decrypted For further information on how to disable BitLocker drive encryption please refer to the Micro...

Page 233: ...ting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 55 Ê Open the server blade as described in section Opening the server blade on page 56 10 3 2 3 Removing the TPM Ê Remove the system board as described in section Removing the system board on page 245 Ê Lay the system board on a soft an...

Page 234: ... as low as possible Otherwise the thin metal bar may break rendering it impossible to loosen the screw Ê Remove the TPM screw Ê Remove the defective TPM on the upper side of the system board 10 3 2 4 Concluding steps Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 57 Ê Reinstall and secure the server blade in t...

Page 235: ...y not clear the TPM data If the contact persons DO NOT have a backup copy available inform them that replacing the TPM will cause to lose all data 10 3 3 1 Required tools Preliminary and concluding steps tool less Removing the system board Phillips PH2 No 2 screw driver Replacing the TPM Bit screw driver TPM bit insert thin slotted screw driver 2 x 0 4 mm For the Japanese market Dedicated TPM scre...

Page 236: ...the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 55 Ê Open the server blade as described in section Opening the server blade on page...

Page 237: ... page 57 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê If applicable close the rack door as described in section Closing the rack door on page 62 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocke...

Page 238: ...bles the SAS functionality of the Onboard controller 10 4 1 Required tools Preliminary and concluding steps tool less Main steps tool less 10 4 2 Preliminary steps Perform the following procedures Ê Opening the rack door on page 52 Ê Locating the defective server blade on page 45 Ê Shutting down the server blade on page 53 Ê Removing a server blade on page 54 Ê Opening the server blade on page 56 ...

Page 239: ...al 239 System board components 10 4 3 Removing the defective onboard SAS enabling key Figure 101 Removing the onboard SAS enabling key Ê Pull the onboard SAS enabling key from the connector on the system board using the green removal tool ...

Page 240: ...ft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19873 001 fm 10 4 4 Installing the new onboard SAS enabling key Figure 102 Installing the onboard SAS enabling key Ê Connect the onboard SAS enabling key to the connector on the system board ...

Page 241: ...ling key into the gap between its own socket and the connector of the mezzanine bracket on the system board as shown in the figure 10 4 5 Concluding steps Perform the following procedures Ê Closing the server blade on page 57 Ê Installing the server blade in the system unit on page 58 Ê Switching on the server blade on page 60 Ê Closing the rack door on page 62 ...

Page 242: ...led description please refer to section Replacing the TPM on page 235 The TPM is activated in the system BIOS V CAUTION Before replacing the system board ask the customer whether TPM functionality is used If the customer is using TPM functionality remove the TPM from the old system board and install it on the new system board Advise your contact persons that they must provide you with TPM backup c...

Page 243: ...number and manufacturing data 10 5 1 Required tools Preliminary and concluding steps tool less Replacing the system board Phillips PH2 No 2 screw driver Replacing the system board Magnifying glass for inspecting CPU socket springs recommended If a TPM module is installed Bit screw driver TPM bit insert thin slotted screw driver 2 x 0 4 mm For the Japanese market Dedicated TPM screw driver CWZ8291A...

Page 244: ... If applicable open the rack door as described in section Opening the rack door on page 52 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 53 Ê If applicable remove the HDD SSD modules from the server blade see section Removing the 2 5 inch HDD SSD mo...

Page 245: ... defective board for now Memory modules refer to section Removing memory modules on page 175 I Ensure to take note of the memory modules mounting positions for reassembly Mezzanine cards refer to the section Removing mezzanine cards on page 136 I Ensure to take note of the controllers mounting positions and cable connections for reassembly UFM refer to section Replacing the UFM on page 222 Figure ...

Page 246: ... OBJ_DOKU 19873 001 fm Figure 105 Detaching the system board B Ê Carefully shift the system board to the front see arrow in order to detach it from the centering bolts see circles Ê Hold the defective system board by the memory module ejectors and at a slight angle lift it out of the chassis Ê If applicable remove the TPM as described in section Removing the TPM on page 233 ...

Page 247: ... board by the memory module ejectors Ê At a slight angle lower the system board into the chassis Figure 106 Installing the system board A Ê Lower the system board onto the centering bolts see circles Ensure that the system board is properly seated on the centering bolts Ê Carefully shift the system board towards the server rear as far as it will go see arrow ...

Page 248: ...switch I For a detailed description please refer to section Onboard settings on page 259 10 5 4 2 Swapping the processor Ê Carefully remove the processor from its socket on the defective system board as described in section Removing processors on page 191 V CAUTION Be careful not to touch or bend the pins on the processor socket I Always replace the socket cover if you remove the processor from th...

Page 249: ...the SAS RAID HDD module on page 144 UFM refer to section Installing the UFM on page 216 TPM if applicable refer to section section Installing the TPM on page 226 Ê Close the server blade as described in section Closing the server blade on page 57 Use the cover from the defective server blade because the COA label is stuck there Ê Reinstall the HDD SSD modules in their original mounting bays as des...

Page 250: ...Inform the customer about changed WWN and MAC addresses For further information refer to section Looking up changed MAC WWN addresses on page 94 Ê After replacing the system board in a server blade running Linux OS update the MAC address of the onboard network controller in the related NIC definition file as described in section Updating the NIC configuration file in a Linux environment on page 91...

Page 251: ...ving internal options Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Always discharge static build up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges If devices are installed or disassembled us...

Page 252: ...and shut down the server blade correctly If your operating system has not switched off the server blade press the on off button on the server blade control panel Ê If applicable remove the HDD SSD modules from the server blade see section Removing the 2 5 inch HDD SSD module on page 109 I Ensure to take note of the HDD SSD modules mounting positions for reassembly Ê Remove the server blade from th...

Page 253: ...the new server blade see section Replacing the UFM on page 222 Ê If an TPM is installed remove it from the defective server blade and install it into the new server blade see section Replacing the TPM on page 235 Ê If an onboard SAS enabling key is installed remove it from the defective server blade and install it into the new server blade see section Onboard SAS enabling key on page 238 Ê Install...

Page 254: ...stem unit see section Installing the server blade in the system unit on page 58 If available update the system board BIOS and the iRMC to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 75 If available restore the BIOS settings as described in section Restoring BIOS settings on page 80 If available restore the iRMC settings as described in s...

Page 255: ...nce Manual 255 12 Appendix 12 1 Mechanical overview 12 1 1 Server blade front Figure 108 PRIMERGY BX920 S4 server blade front Pos Component 1 ID card 2 Y cable connector 3 Front panel buttons and indicators 4 USB connector 햲 햳 햵 햴 ...

Page 256: ...ion on the system board in the figure below mezzanine card 1 2 Mezzanine card 1 slot under the support plate 3 CPU 1 Heatsink 4 Memory modules for CPU 2 5 FBU 6 Mounting bay for HDD 0 7 Mounting bay for HDD 1 8 SAS RAID HDD module 9 CMOS battery 10 CPU 2 Heatsink 11 Memory modules for CPU 1 12 Onboard SAS enabling key connector 13 Onboard USB connector 14 Mezzanine card 2 slot under the support pl...

Page 257: ...al 257 Appendix 12 2 Configuration tables 12 2 1 Memory configuration table Please refer to chapter Main memory on page 163 12 2 2 Mezzanine card configuration table Please refer to chapter Population rules for mezzanine cards on page 124 ...

Page 258: ...nnector for UFM B Mezz 1 Connector for mezzanine card 1 C Memory modules Connectors for memory modules D HDD 0 Connector for HDD 0 E HDD 1 Connector for HDD 1 F SAS Module Connector for SAS RAID HDD module G Memory modules Connectors for memory modules H Onboard SAS enabling key Connector for onboard SAS enabling key I USB Dongle Connector for onboard USB port J Mezz 2 Connector for mezzanine card...

Page 259: ...142 I Default settings Switch 1 to 4 Off Switch Status Description Switch 1 On CMOS clear Switch 2 On Clear Password Switch 3 On System BIOS recovery NVRAM clear Switch 4 On ME_RCVR for service personnel only CPU 1 CPU 2 DIMM 1D DIMM 2F DIMM 1F DIMM 2D DIMM 1E DIMM 2E DIMM 2C DIMM 1C DIMM 2B DIMM 1B DIMM 1A DIMM 2A 1 2 3 4 ON ...

Page 260: ...n Removing the server blade from the system unit on page 55 Ê Open the server blade as described in section Opening the server blade on page 56 Ê Press the Indicate CSS button 1 to highlight defective components Component LEDs I The LEDs C to G are visible from the outside All other LEDs are only visible if the server blade has been opened In order to access memory LEDs B the air cowls need to be ...

Page 261: ... connection green on Fabric 1 an active network connection F CSS off System is ok yellow flashing An error was detected that you can fix yourself with the CSS concept yellow on A prefailure event was detected for a CSS component that you can fix yourself for reasons of precaution with the CSS concept G Global Error off No critical event orange flashing An error was detected that requires service i...

Page 262: ...hft für Technik Dokumentation mbH 2014 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 19875 001 fm 12 3 2 Connectors and indicators on the front 12 3 2 1 Front panel connectors Figure 113 Front panel connectors Pos Component 1 Y cable port 2 USB connector 햲 햳 ...

Page 263: ...work connection green flashing Fabric 3 4 an active network connection green on Fabric 3 4 network connection 2 Fabric 2 off Fabric 2 no network connection green flashing Fabric 2 an active network connection green on Fabric 2 network connection 3 Fabric 1 off Fabric 1 no network connection green flashing Fabric 1 an active network connection green on Fabric 1 network connection ...

Page 264: ...ror indicator off No critical event orange on A prefailure event has been detected that requires precautionary service intervention orange flashing An error was detected that requires service intervention 6 ID indicator blue on Server has been highlighted using management blade web interface ServerView Operations Manager or the ID button on the front panel for easy identification 7 Power indicator...

Page 265: ... Does not light HDD SSD inactive drive inactive 2 HDD SSD FAULT orange in conjunction with a RAID controller Does not light no HDD SSD error Lights up HDD SSD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD SSD module is not correctly inserted Slow flashing HDD SSD Rebuild the data is being restored after changing a drive Fast flashing HDD SSD Ide...

Page 266: ...ade from the system unit as described in section Removing a server blade on page 54 Ê Take the server blade down to its minimum startup configuration Ê Reinstall the server blade in the system unit as described in section Installing the server blade in the system unit on page 58 Ê Switch on the server blade as described in section Switching on the server blade on page 60 Ê Login to the management ...

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