Fujitsu LIFEBOOK E4411 Operating Manual Download

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FUJITSU LIFEBOOK E4411
FUJITSU LIFEBOOK E4511

Operating Manual

Innovative technology

Ports and controls

Important notes

First-time setup of your device

Working with the notebook

Security functions

Connecting external devices

Removing and installing components
during servicing

Settings in BIOS Setup Utility

Troubleshooting and tips

Technical data

Manufacturer’s notes

Index

Summary of Contents for LIFEBOOK E4411

Page 1: ...System Operating Manual FUJITSU LIFEBOOK E4411 FUJITSU LIFEBOOK E4511 ...

Page 2: ... found on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Page 3: ......

Page 4: ...porter Fujitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Client Computing Limited 2022 All rights reserved Publication Date 02 2022 Edition 1 ...

Page 5: ... 9 Important notes 15 First time setup of your device 19 Working with the notebook 22 Security functions 52 Connecting external devices 57 Removing and installing components during servicing 63 Settings in BIOS Setup Utility 70 Troubleshooting and tips 75 Technical data 82 Manufacturer s notes 85 Index 86 ...

Page 6: ...ademarks of Microsoft Corporation in the USA and or other countries TM The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries Adobe Reader is a trademark of Adobe Systems Incorporated USB Type C and USB C are trademarks of the USB Implementers Forum in the US...

Page 7: ...on the device for the first time 21 Working with the notebook 22 Status indicators 22 Switching on the notebook 25 Switching off the notebook 25 Keyboard 26 Virtual numeric keypad 28 Separate number block 29 Function keys and key combinations 29 F Lock setting 32 Keyboard with background lighting optional 32 Country and keyboard settings 32 Touchpad and touchpad buttons 33 Moving the pointer 33 Se...

Page 8: ...OS Setup Utility supervisor and user password 54 Password protection for booting of the operating system 56 Password protection for the memory module 56 Connecting external devices 57 Connecting an external monitor 58 Connecting USB devices 59 USB connection with charging function USB Type C 60 USB port with charging function Anytime USB charge 61 How to remove USB devices correctly 61 Headset por...

Page 9: ...red on the keyboard only numerals are written 77 The notebook s LCD screen remains blank 77 The LCD screen is difficult to read 77 The external monitor remains blank 77 The external monitor is blank or the image is unstable 78 The notebook cannot be started 78 The notebook stops working 79 The printer does not print 79 The wireless connection to a network does not work 79 Error messages on the scr...

Page 10: ...Contents 6 Fujitsu ...

Page 11: ... properties Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Softw...

Page 12: ...ame123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an ext...

Page 13: ...these components before you start to work with the device FUJITSU LIFEBOOK E4411 Front 7 8 11 13 9 10 12 6 6 1 4 1 2 3 5 1 Microphone optional 2 WebCam Shutter optional 3 WebCam optional 4 Infrared camera sensors optional 5 WebCam LED optional 6 Loudspeakers 7 ON OFF button 8 Status indicators 9 Fingerprint sensor optional 10 Memory card slot 11 Touchpad buttons 12 Touchpad 13 Status indicators Fu...

Page 14: ... 3 USB port Intel Thunderbolt 4 USB Type C Gen4 with charging function and display port 4 USB 3 2 Gen1 port with charging function USB Type A Anytime USB charge Right side 1 2 3 5 4 1 Headset port 2 USB port 3 2 Gen1 USB Type A 3 HDMI port 4 LAN port 5 Security lock device 10 Fujitsu ...

Page 15: ...Ports and controls Bottom 1 3 2 4 1 Battery SIM card under the battery 2 Battery release 1 3 Memory service compartment for DIMM modules M 2 module and LTE module 4 Battery release 2 Fujitsu 11 ...

Page 16: ...ptional 2 WebCam Shutter optional 3 WebCam optional 4 Infrared camera sensors optional 5 WebCam LED optional 6 Loudspeakers 7 ON OFF button 8 Status indicators 9 Separate numeric keypad 10 Fingerprint sensor optional 11 Memory card slot 12 Touchpad 13 Touchpad buttons 14 Status indicators 12 Fujitsu ...

Page 17: ...ort Intel Thunderbolt 4 USB Type C with charging function and display port 1 2 4 USB 3 2 Gen1 port with charging function USB Type A Anytime USB charge Right side 1 2 3 5 4 6 1 Headset port 2 USB port 3 2 Gen1 USB Type A 3 Displayport 4 HDMI port 5 LAN port 6 Security Lock device Fujitsu 13 ...

Page 18: ...Ports and controls Bottom 1 3 2 4 1 Battery SIM card under the battery 2 Battery release 1 3 Memory service compartment for DIMM modules M 2 module and LTE module 4 Battery release 2 14 Fujitsu ...

Page 19: ...nings are not obstructed Read the information on the ambient conditions in the Technical data Page 82 and First time setup of your device Page 19 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 18 Pay attention to the additional safety notes for devices with wireless c...

Page 20: ... flammable gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch radio components on and off see chapter Switching the wireless components on and off Page 45 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected devices if you a...

Page 21: ...e If this is not the case obtain the appropriate mains adapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Contact the relevant authorities of the country you will be travelling in as to whether you may operate the radio component integra...

Page 22: ...om the mains adaptor and remove the battery see Removing and installing the battery Page 37 The surface may be cleaned with a dry cloth If particularly dirty use a cloth which has been moistened in mild detergent and then carefully wrung out You can use disinfectant wipes to clean the keyboard and the touchpad Ensure that no liquid enters the device Do not spray any liquid on the device If liquid ...

Page 23: ...ER switch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For ins...

Page 24: ... device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperation Mainsadapter Observe the...

Page 25: ...O NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the memory module Switch on your device During installation follow the instructions on screen If a Windows operating system is installed on your device you will find more information on the system and drivers help programmes updates manuals etc...

Page 26: ...pter entitled Connecting external devices Page 57 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 15 Status indicators Statusindicators The status indicators provide information about the status of the power supply the memory module and the keyboard functions F 22 Fujitsu ...

Page 27: ...dicator Batterysymbol Batteryindicator Battery indicator The indicator lights up white The battery charge is between 51 and 100 of its maximum The indicator lights up orange The battery charge is between 13 and 50 of its maximum The indicator lights up red The battery is charged to between 0 and 12 of its maximum capacity Indicator flashes red An error has occured Drive indicator Drive Indicator T...

Page 28: ...All the characters you type will appear in upper case In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Scroll Lock indicator Indicator ScrollLock Indicator is illuminated the key combination Fn Scr has been pressed The effect that this key has varies between applications 24 Fujitsu ...

Page 29: ...n The power on indicator is lit Switching off the notebook Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook does not switch itself off automatically press the ON OFF button for about 5 10 seconds Close the LCD screen Fujitsu 25 ...

Page 30: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Page 31: ... the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn key The Fn key activates the Fn...

Page 32: ... may differ from your actual device 1 Valid characters when the Num key is not activated 2 Valid characters when the Num key is activated Further information about the status indicators can be found in chapter Status indicators Page 22 Default settings With default settings each button must be pressed in combination with Fn in order to enter the characters of the virtual numeric keypad In the BIOS...

Page 33: ...ting systems and with some device drivers Other key combinations are described in the relevant manuals supplied with your application programs Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination Function key Description Switch microphone on off This function key switches t...

Page 34: ...htness Power management functions Use this function key to activate the energy saving functions see chapter Using the power management features Page 39 F9 Energysavingfunctions Toggle output screen If an external monitor is connected the screen on which the output is to be displayed can be selected with this function key Screen output is possible only on the notebook s LCD screen on the LCD screen...

Page 35: ...sk Manager This key combination opens the Windows security Task Manager window Ctrl Alt Del Back tab This key combination moves the cursor back to the previous tab stop Shift Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system In addition the following non labelled key combinations are supported Fn S Pause Fn B Break Fn R SysRq Fujitsu 31 ...

Page 36: ...haviour They are used by pressing Fn the hot key The function keys become the primary behaviour They are used by simply pressing the corresponding function key The F Lock toggle function can be deactivated in the BIOS setup utility If the F Lock toggle function is deactivated the F Lock symbol is continuously on and the function keys become the primary function To do so in the Advanced Keyboard Fe...

Page 37: ... correspond to the buttons on a conventional mouse You can also deactivate the touchpad via the keyboard so that you cannot move the cursor unintentionally see chapter Function keys and key combinations Page 29 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once or press ...

Page 38: ... an HD resolution of 1366 x 768 has 1366 x 768 1049088 pixels Each pixel consists of three subpixels red green and blue making a total of about 3 million subpixels According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel A pixel consists o...

Page 39: ...on The webcam has a sliding shutter with which the camera can be covered The picture quality depends on the lighting conditions and the software being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook support must not wobble The webcam automatically adjusts ...

Page 40: ...pears If you do not connect the mains adapter within about 5 minutes of the message appearing your notebook will automatically switch off monitoring the battery charging level Battery Batterystatusmeter Windows also has a Battery status meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the battery status Storing the ...

Page 41: ...tate This can make it impossible to recharge The LIFEBOOK E4511 is shown below The procedure is identical for both device variants Removing a battery Prepare for removal see chapter Preparing to remove components Page 64 1 HOLD 3 PULL UP 3 a 1 2 Slide the locking device 1 in the direction of the arrow and hold it in place Slide the locking device 2 in the direction of the arrow Grasp the opening b...

Page 42: ... 2 Position the battery at the edge Insert the battery into the battery compartment until it engages positively 1 Slide the locking device 2 in the direction of the arrow Complete the removal see chapter Finishing component removal Page 69 38 Fujitsu ...

Page 43: ... the following must be remembered During power saving mode open data is held in main memory or in a swap file in the memory module Never turn off your notebook while it is in a power saving mode If the built in battery is nearly empty close the open files and do not go into power saving mode If you do not intend to use your notebook for a long period of time Exit power saving mode if necessary via...

Page 44: ...ise created by the fan is reduced Call up the BIOS Setup Utility In the menu Advanced Miscellaneous Configurations select the Fan Control function Choose the setting Normal or Silent Instructions for how to call up and operate the BIOS Setup Utility can be found in chapter Settings in BIOS Setup Utility Page 70 With the Fujitsu Utility Function Manager you can also switch between these two setting...

Page 45: ... into place The label area must be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard In order to protect your data always follow the correct procedure for removing the card see the documentation for your operating syste...

Page 46: ... chapter Function keys and key combinations Page 29 for information on setting the volume and also enabling disabling the loudspeakers via the keyboard If you attach an external microphone the built in microphone is disabled When you connect headphones or external speakers the built in speakers are disabled Information on connecting headphones and a microphone can be found in Connecting external d...

Page 47: ...of the SIM card The SIM card slot is located in the battery compartment and can only be accessed when the battery is removed Inserting the SIM card Prepare for installation of the SIM card see chapter Preparing to remove components Page 64 Remove the battery see Removing a battery Page 37 2 1 1 3 2 a b Pull the SIM card holder out of the slot 1 Insert the SIM card a into the SIM card holder 2 as s...

Page 48: ...ery see Removing a battery Page 37 2 1 1 3 2 a b Pull the SIM card holder out of the slot 1 Remove the SIM card a in the arrow direction 2 from the SIM card holder b Slide the SIM card holder back into its slot 3 Install the battery again see Installing a battery Page 38 Complete the removal see Finishing component removal Page 69 44 Fujitsu ...

Page 49: ...btain more information on LTE from your service provider Setting up WLAN access Requirement A WLAN must be available and you must have the corresponding access information Information on configuring the WLAN access can be found in the documentation for your operating system Access via LTE You can purchase the accessories for LTE reception from your retailer or your Fujitsu Technology Solutions dea...

Page 50: ...AN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Use a shielded network cable CAT 5e 46 Fujitsu ...

Page 51: ... by the Port Replicator include standard ports for monitor audio and other USB devices such as mouse and keyboard You need only connect the notebook to the Port Replicator in order to work with your peripheral devices In addition to the Thunderbolt 3 or Thunderbolt 4 port replicator described here this system also supports a USB type C port replicator which is also connected to the system via the ...

Page 52: ...FF switch with power on indicator 11 Security Lock Device 12 USB Intel Thunderbolt port for data connection and power supply for the notebook USB Type C Gen4 13 Combined headphones microphone port Charge level indicator on the Thunderbolt Port Replicator PortReplicator Statusindicator Power indicator Status lit Connected notebook is switched ON flashing Connected notebook is switched ON in sleep m...

Page 53: ...e Please note that the port replicator s rubber feet may mark certain types of surface Never place the port replicator and the mains adapter on a heat sensitive surface Do not expose the port replicator to extreme environmental conditions Protect the port replicator from dust humidity and heat Connecting the power adapter to the Thunderbolt Port Replicator 3 1 2 Connect the power cable 1 to the po...

Page 54: ... replicator 2 Use only the Thunderbolt cable supplied with your Thunderbolt Port Replicator for the connection from the notebook to the Thunderbolt Port Replicator in order to ensure an error free connection When the notebook is connected to a Port Replicator the operating system creates a hardware profile for the Docked mode In this profile for example the setting is saved as to which monitor was...

Page 55: ...t port replicator Press the ON OFF button on the port replicator to switch the notebook on Disconnecting the notebook from the Thunderbolt Port Replicator Disconnect the supplied Thunderbolt cable USB Type C from the Thunderbolt port USB Type C on the notebook Fujitsu 51 ...

Page 56: ...hange the Password Severity setting from Strong to Stringent in the Security BIOS Setup Utility menu the Fujitsu Service Desk can no longer reset the password In this case the system can remain permanently unusable Therefore Fujitsu recommends to generally set up a supervisor password with the setting Password Severity Strong Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor W...

Page 57: ...serve the following Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not be able to access your notebook Deletion of the password is not covered by your warranty and a charge will be made for assistance Passwordprotection Your password can be up to 32 characters long and can contain letters numbers and special characters When using special ...

Page 58: ...ed to enter a password Enter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any o...

Page 59: ...r Password field and press the Enter key You will be requested to enter the current password by the Enter Current Password prompt You will be requested to enter a new password by the Enter New Password prompt Press the Enter key twice In the Exit menu select the option Save Changes Exit Select Yes and press the Enter key The notebook will now reboot with the password removed Removing the superviso...

Page 60: ... be prompted to enter your password the supervisor password Deactivating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the Disabled option and press the Enter key If you do not want to change any other settings you can exit BIOS Setup Utility Select the Save Changes Exit option under Exit...

Page 61: ...connect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external de...

Page 62: ...nport Monitorport Digital Displayport on notebook or on optional Port Replicator Analogue VGA monitor port Digital HDMI port Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch between the external monitor and the LCD monitor of the notebook see chapter Func...

Page 63: ... transfer rate of 12 Mbit s USB 2 0 has a data transfer rate of up to 480 Mbit s USB 3 0 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen1 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB ...

Page 64: ...Off Instructions for how to call up and operate the BIOS Setup Utility can be found in section Settings in BIOS Setup Utility Page 70 USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the system is running Additional information can be found in the documentation for the USB devices With the mains adapter for the Thunderbolt Port Replicator avai...

Page 65: ...more quickly if an external USB device is being charged The power supply unit must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephones require a driver in order to utilise the USB charging function In this case the USB charging function will not work w...

Page 66: ...r notebook Connect the audio cable to the external device Connect the audio cable to the headset port of the notebook The internal loudspeakers are disabled If you buy a cable from a retailer please note the following information The headset port on your notebook is a 3 5 mm jack socket If you want to connect a headset headphones or loudspeakers you will need a 3 5 mm jack plug 62 Fujitsu ...

Page 67: ...voided Notes on installing and removing boards and components Switch the notebook off and pull the power plug out of the mains socket Always remove the battery Take care when you use the locking mechanisms on the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as leverage to remove covers Notes Board ESD Boards with electrostatic sensitive devices ES...

Page 68: ...er Important notes Page 15 Remove the power plug from the mains outlet Switch the device off The device must not be in energy saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched Remove the battery see Removing a batte...

Page 69: ...s that may be removed by the customer if service is required memory module and M 2 module Prepare for removal see Preparing to remove components Page 64 1 1 2 Remove the screws 1 The LIFEBOOK E4411 has 2 screws and the LIFEBOOK E4511 3 screws Keep the screws in a safe place Lift the cover off the notebook 2 Fujitsu 65 ...

Page 70: ...cts do not fall into the memory extension compartment You must open the service compartment to remove or install a memory module On some devices opening the compartment may expose other components These components should be removed and replaced only by authorised specialists Therefore be sure to observe the following Individual components can become very hot during operation Therefore we recommend...

Page 71: ...o place 2 Installing and removing an M 2 module configuration dependent Your LIFEBOOK is equipped with a service compartment for an M 2 module The LIFEBOOK E4411 is shown below The procedure is identical for all variants Differences are pointed out accordingly Installing an M 2 module 2 1 Insert the M 2 module at a slight angle in the direction of the arrow 1 into the slot on the mainboard Fasten ...

Page 72: ...nts during servicing Removing an M 2 module 2 1 Undo the screw 1 The M 2 module snaps slightly upwards Pull the M 2 module in the direction of the arrow 2 and out of the slot on the mainboard and remove it from the casing 68 Fujitsu ...

Page 73: ...Complete the installation see Finishing component removal Page 69 Finishing component removal After you have removed or changed the system components as you required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 38 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that you disconnected be...

Page 74: ...are parts such as USB ports keyboards processors Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Start the device switch off on or reboot the Operating System BIOSSetupUtility When switching on your device press on function key F2 until the BIOS Setup Utility is displayed If a password h...

Page 75: ... BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu in which you would like to configure settings The menu is displayed on the screen Select the option that you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes yo...

Page 76: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Page 77: ... Save Changes and Exit in the menu Save Exit Exit to initiate a reboot and start Erase Disk Because of the reboot the Erase Disk will be started You have the option to interrupt the process during the user selection After the application starts the Administrator Supervisor password must be entered for security reasons A dialogue field appears in which a particular several or all the hard disks mem...

Page 78: ...rnal USB stick Select whether a status report should be written to the USB stick The user can select the following tasks which should be run by the system after the deletion process Reset administrator and user password Load BIOS setup defaults Shutdown the Computer Exit Erase Disk with no additional options upon completion Select the function which you require The deletion process starts 74 Fujit...

Page 79: ...nnected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC i...

Page 80: ...d hardware components will not be correctly supported until this has been done Insert the Drivers Utilities DVD into the optical drive The DVD starts automatically Click on the Desk Update button Select Automatic driver installation Express and click on Start installation Follow the instructions on the screen Restart your notebook when the driver installation is completed Restoring the system unde...

Page 81: ...D screen Increase the brightness of the screen The external monitor remains blank Monitor Cause Troubleshooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of the monitor Screen output is set to the notebook s LCD screen Press the key to switch screen output see Fun...

Page 82: ...the following setting Set the screen resolution Set the screen resolution as described in the documentation for your operating system Select monitor Select monitor 1 or 2 as described in the documentation for your operating system The notebook cannot be started Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correctly in its compartment ...

Page 83: ...inter is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check that the data cable connecting the notebook to the printer is properly connected Check whether the correct printer driver is loaded refer to the printer documentation The wireless conn...

Page 84: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The drive settings are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard controller error Sw...

Page 85: ...to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer service centre System cache error Cache disabled Contact your sales outlet or our customer service centre Syste...

Page 86: ...th x depth x height 333 6 mm x 234 mm x 23 9 mm 13 13 x 9 21 x 0 94 379 mm x 256 mm x 23 9 mm 14 92 x 10 08 x 0 94 Weight 1 79 kg 3 95 lbs 2 04 kg 4 50 lbs Main memory Slots 2 slots 260 pin DDR4 32 GByte x 2 SO DIMM with a total of max 64 GByte Approved memory modules 4 GByte 8 GByte 16 GByte or 32 GByte 3200 MHz The data sheet for the device provides further technical data You will find the data ...

Page 87: ...ype Lithium ions Interchangeability Possible by user see chapter Removing and installing the battery Page 37 Button cell battery CR2032 Type Lithium metal Interchangeability By authorized service provider Mains adapter notebook computer Technicaldata Electrical data Nominal voltage 100 V 240 V automatic Nominal frequency 50 Hz 60 Hz automatic Secondary Nominal power 65 W Rated voltage 19 V Maximum...

Page 88: ...ies to the mains adapter supplied with the Port Replicator which you can order separately Primary Nominal voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Max rated current 2 5 A Secondary Nominal power 170 W Rated voltage 20 V Maximum rated current 8 5 A An additional mains adapter or power cable can be ordered at any time 84 Fujitsu ...

Page 89: ...ied systems bear the TCO certified logo Further information is given in the TCO certified manual appendix at http support ts fujitsu com Manuals Other certification markings Certificationmarkings Any other certification markings are listed in the Manual Appendix Additional Certifications supplement If such markings are available you can find the supplement on the Internet at http support ts fujits...

Page 90: ...7 indicator 24 Certification markings 85 charging capacity battery 36 Cleaning 18 Components installing removing 63 Configuration BIOS Setup Utility 70 Connecting audio devices 62 Connecting headphones 62 Ctrl Alt Del 31 Cursor control 27 Cursor keys 27 D Date is incorrect 76 Device setting up 20 Disable microphone 29 Display port 58 Drive indicator 23 E Enable microphone 29 Energy energy saving 1...

Page 91: ...66 Memory module important notes 66 installing 67 removing 66 Microphone 42 Mobile operation 17 Monitor connecting 58 drifting display 78 remains blank 77 Monitor port see display port 58 N Notebook before you travel 17 cannot be started 78 cleaning 18 stops working 79 switching off 25 transporting 17 using 22 Notebook operation 22 Notes 15 boards 63 cleaning 18 disposal recycling 85 energy saving...

Page 92: ...dicators 22 Supervisor password changing 54 entering 54 removing 55 Switching on the notebook 25 Switching on for the first time 21 System configuration 70 System expansion 66 see Adding memory 66 System settings BIOS Setup Utility 70 T Tab key 27 TCO Certified 85 Technical data 82 Mains adapter 83 notebook 82 The wireless connection to a network does not work 79 Time not correct 76 Tips 75 Toggle...

Page 93: ...Index W Webcam 35 Windows key 27 Wireless components switch off 30 switch on 30 Wireless LAN Switching the module off 45 Switching the module on 45 Wireless LAN safety notes 16 Fujitsu 89 ...

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