Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
•
Toll free: 1-800-Fujitsu (1-800-838-5487)
•
Website:
"http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, you should have the following information ready so that the
customer support representative can provide you with the fastest possible solution:
•
Product name
•
Product con
fi
guration number
•
Product serial number
•
Purchase date
•
Conditions under which the problem occurred
•
Any error messages that have occurred
•
Type of device connected, if any
Fujitsu Shopping Online
Please go to
"http://www.shopfujitsu.com/store/ "
.
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you
should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM
utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most
current drivers, utilities, and applications to determine whether you have the latest versions. If you
have a Windows 7 operating system, you will need to go to the Support Site to download the
FSDM Utility:
"http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS"
.
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the service
kit that came with your notebook for the Limited Warranty period and terms and conditions.
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