Troubleshooting and tips
The external monitor is blank or the image is unstable
Screen
Monitor
Cause
Troubleshooting
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
►
Terminate the application program in
Windows by pressing
Alt
+
F4
. If the
fault persists after closing the program, use
the key combination for switching the screen
output (see
"Key combinations", Page 24
) to
switch over to the notebook’s LCD screen.
Then change the following settings:
►
Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
►
Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
The notebook cannot be started
Notebook
Cause
Troubleshooting
The battery is not installed correctly.
►
Check whether the battery is installed
correctly in its compartment.
►
Switch the notebook on.
The battery is dead.
►
Charge the battery.
or
►
Insert a charged battery.
or
►
Connect the AC adapter to the notebook.
The power adapter is not connected correctly.
►
Check whether the AC adapter is connected
correctly to the notebook.
►
Switch the notebook on.
The notebook stops working
Notebook
Energysaving mode
Cause
Troubleshooting
Notebook is in energy-saving mode.
►
Leave energy-saving mode.
An application has caused the malfunction.
►
Close the application or restart the notebook
(by restarting the operating system or
switching the device off and back on again).
The battery is dead.
►
Charge the battery.
or
►
Insert a charged battery.
or
►
Connect the AC adapter to the notebook.
60
Fujitsu