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Fujitsu FI-800R Operator'S Manual Download Page 115

The Scanner Cannot Be Powered ON

Check the following points

●

Is the power cable connected properly? (page 115)

●

Did you press the [Power] button on the scanner? (page 115)

If the problem persists, refer to 

The First Measures to Take When You Encounter any Errors or Troubles

(page 140)

 and take measures accordingly. If the problem still persists, check each item in 

Before You

Contact the Scanner Service Provider (page 141)

 first, then contact the distributor/dealer where you

purchased this product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions
supplied with this product, and then make an inquiry.

●

Is the power cable connected properly?

Solution

Connect the power cable properly.
For details, refer to Getting Started.

●

Did you press the [Power] button on the scanner?

Solution

Press the [Power] button on the scanner.
For details, refer to 

How to Turn the Power ON (page 29)

.

Troubleshooting

115

Summary of Contents for FI-800R

Page 1: ...P3PC 6672 01ENZ2 FUJITSU Image Scanner fi 800R Operator s Guide ...

Page 2: ...Software 24 Overview of the Bundled Software 24 System Requirements 26 Installation Recommended 27 Installation Custom 28 Basic Operations 29 Turning the Power ON OFF 29 How to Turn the Power ON 29 How to Turn the Power OFF 29 Entering and Resuming from Power Saving Mode 30 Setting Up the ADF Paper Chute Feeder 31 Opening Closing the ADF 32 How to Open the ADF 32 How to Close the ADF 33 How to Per...

Page 3: ... 56 Conditions for Automatic Page Size Detection 59 Conditions for Using the Carrier Sheet 60 Conditions for Using the Photo Carrier Sheet 62 Conditions for Using the Booklet Carrier Sheet 64 Various Ways to Scan 66 Scanning Documents with Different Widths 66 Scanning Documents Folded in Half 69 Scanning Documents such as Envelopes or Multi Layered Transfer Paper 71 Scanning Documents Larger than ...

Page 4: ...ultifeed 107 Sensor s dirty 107 Cover Open 108 Optical Error 108 EEPROM Error 108 Sensor Error 108 Image Memory Read Write Error 109 Memory Error 109 LSI Error 110 RAM Error 110 Operator Panel Error 110 Scanner Internal Error 110 Being Used by Others 111 Scanning Has Been Paused by the User 111 Outside designated scan area error 111 Invalid Command 112 Troubleshooting 113 The Scanner Cannot Be Pow...

Page 5: ...sures to Take When You Encounter any Errors or Troubles 140 Before You Contact the Scanner Service Provider 141 General 141 Error Status 141 Checking the Product Label 143 Scanner Settings Software Operation Panel 144 Starting Up the Software Operation Panel 144 Setting the Software Operation Panel to View Only mode 146 Setting View Only mode 147 Exiting View Only mode 149 Setting a Password 151 C...

Page 6: ...ltifeed 182 Specifying the Area to Detect Overlapped Documents Document check area specification for Multifeed Detection 185 Setting to Ignore Certain Overlap Patterns Intelligent Multifeed Function 191 Settings Related to Waiting Time 193 Waiting Time for the Scanner to Enter Power Saving Mode Power saving 193 Settings Related to Power On Off and Start up of the Scanner 194 Method of Turning the ...

Page 7: ...ily how to replace the consumables and how to troubleshoot problems Included in the Setup DVD ROM PaperStream Capture User s Guide PDF Provides an overview of PaperStream Capture and detailed information on installation how to scan documents activation and multistation operation Included in the Setup DVD ROM Scanner Central Admin User s Guide PDF Explains about the overview installation operation ...

Page 8: ...aperStream are registered trademarks or trademarks of PFU Limited in Japan Other company names and product names are the registered trademarks or trademarks of the respective companies Manufacturer PFU Limited YOKOHAMA i MARK PLACE 4 4 5 Minatomirai Nishi ku Yokohama Kanagawa 220 8567 Japan PFU Limited 2019 Safety Information The attached Safety Precautions manual contains important information ab...

Page 9: ...rts operators of an operation that if not strictly observed may result in severe injury or death CAUTION This indication alerts operators of an operation that if not strictly observed may result in safety hazards to personnel or damage to the product For notational convention the following symbols are used in this manual ATTENTION This symbol alerts operators to particularly important information ...

Page 10: ...8 1 Pro 32 bit 64 bit Windows 8 1 Enterprise 32 bit 64 bit Windows 8 1 1 Windows 10 Home 32 bit 64 bit Windows 10 Pro 32 bit 64 bit Windows 10 Enterprise 32 bit 64 bit Windows 10 Education 32 bit 64 bit Windows 10 1 Windows Server 2016 Standard 64 bit Windows Server 2016 1 Windows Server 2019 Standard 64 bit Windows Server 2019 1 Windows Internet Explorer Internet Explorer Internet Explorer Micros...

Page 11: ...e scanner application that you are using The screenshots used in this manual are of Windows 10 The actual windows and operations may differ depending on the operating system Also note that the screens and operations may differ from this manual after the scanner application software is updated In that case refer to the manual provided upon updating the software Notice The contents of this manual ar...

Page 12: ...pes of openings This scanner has two types of openings for different purposes comes with versatile scanning operations such as Return Scan which allows you to scan passports and booklets as they are and U turn Scan which is suitable for scanning documents continuously Also this scanner automatically detects which opening a document is loaded in so that you can start a scan without the need to spec...

Page 13: ...You can scan a booklet such as a passport as it is The optional Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet is useful for protecting documents U turn Scan Scanner Overview 13 ...

Page 14: ...Load documents in the ADF paper chute feeder and perform a scan The scanned documents are ejected onto the stacker The stacker opens and closes automatically Scanner Overview 14 ...

Page 15: ...ent that is loaded in the scanner This scanner is equipped with a function that automatically corrects the loaded documents that are tilted in the ADF paper chute feeder one by one which enables the documents to be fed properly Scanner Overview 15 ...

Page 16: ...d sizes avoiding potential work loss Intelligent multifeed detection function When there is paper of the same size attached to a designated location on the page the intelligent multifeed detection function enables the scanner to recognize the location of the attachment The scanner does not detect the recognized area where the attachment is on as overlapping of documents so that scanning can contin...

Page 17: ...ce consumables or to clean the inside of the scanner 2 Chute extension Pull out to adjust to the document length 3 ADF paper chute feeder Open the ADF paper chute feeder to load a document in it There is an opening on the bottom of the ADF paper chute feeder 4 Side guide Positions the documents in place when the documents are loaded in the ADF paper chute feeder as they are fed into the scanner 5 ...

Page 18: ...tion software Clears the displayed error indication You can cancel a scan in the middle of a scan 10 Operator panel Consists of the Power button the Scan Stop button and an LED indicator It can be used to operate the scanner or check its status 11 Return path opening An opening for inserting a document to be scanned 12 Document support tab Supports the documents ejected onto the stacker Left Side ...

Page 19: ...ol such as a flat blade screwdriver into the back of the stopper for USB3 X from underneath and pull it open 3 USB connector Used to connect a USB cable 4 Power connector Used to connect a power cable Power cable refers to the AC cable and AC adapter connected together Scanner Overview 19 ...

Page 20: ...No Name Function 1 Pick roller A roller which feeds documents loaded on the ADF paper chute feeder into the ADF 2 Pad unit A part which separates overlapped documents before they are fed into the ADF Scanner Overview 20 ...

Page 21: ... Inside ADF Scanner Overview 21 ...

Page 22: ...s transmitted through the documents 3 Document sensor 4 A sensor which detects whether there is a document 4 Eject roller 8 A roller which ejects documents from the ADF 5 Feed roller 4 A roller which feeds documents through the ADF 6 Glass 2 The surface which scans documents 7 Document loading detector 1 It detects whether a document is loaded or not in the ADF paper chute feeder 8 Pad unit 1 A pa...

Page 23: ...rors refer to Errors page 105 Orange flashing Indicates that a device error occurred during initialization or scanning For details about errors refer to Errors page 105 When this error occurs turn the power off then back on If the indication continues to appear after turning the power back on contact the distributor dealer where you purchased this product Refer to the contact information in the Co...

Page 24: ...ndle Conforms to the ISIS standard Used when you operate the scanner using ISIS compliant applications For details refer to the PaperStream IP driver Help 2D Barcode for PaperStream This application recognizes two dimensional codes It can be used with PaperStream IP TWAIN PaperStream IP ISIS Bundle PaperStream Capture It is available as an option sold separately Software Operation Panel You can co...

Page 25: ...with PaperStream Capture PaperStream Capture Pro Download it from the download site and install it Manuals Safety Precautions and the Operator s Guide are installed Scanner Central Admin Agent Use this application to update the firmware for multiple scanners with a single operation and to manage and monitor multiple scanners You can monitor scanner operations status and check scanner information T...

Page 26: ...bit including updates 1 Windows 10 Home 32 bit 64 bit 1 Windows 10 Pro 32 bit 64 bit 1 Windows 10 Enterprise 32 bit 64 bit 1 Windows 10 Education 32 bit 64 bit 1 Windows Server 2016 Standard 64 bit 1 Windows Server 2019 Standard 64 bit 1 CPU Intel Pentium 4 1 8 GHz or higher Recommended Intel Core i5 2 5 GHz or higher excluding those for mobile devices Memory 1 GB or more Recommended 4 GB or more ...

Page 27: ...uals Scanner Central Admin Agent fi Series Online Update 1 Turn on the computer and log onto Windows as a user with administrator privileges 2 Insert the Setup DVD ROM into the DVD drive The fi Series Setup window appears HINT If the fi Series Setup window does not appear double click Setup exe in the Setup DVD ROM via Explorer or Computer 3 Click the Installation Recommended button 4 Install the ...

Page 28: ...Recommended page 27 perform steps 1 through 2 2 Click the Installation Custom button 3 Check the displayed contents and click the Next button 4 Select the check boxes for the software to be installed and click the Next button 5 Install the software by following the instructions displayed in the window Scanner Overview 28 ...

Page 29: ...power supply for peripherals such as a scanner in accordance with the computer s power Turning on off the scanner in accordance with the computer s power For details refer to Method of Turning the Scanner ON OFF Power SW Control page 194 How to Turn the Power ON 1 Press the Power button on the scanner The scanner is turned on and the LED indicator lights up in green How to Turn the Power OFF 1 Pre...

Page 30: ...Auto Shutdown The scanner is turned off automatically if it is left on without being used for a certain period of time 4 hours for the factory default setting To turn the power back on after the power is turned off automatically press the Power button on the scanner For details refer to How to Turn the Power ON page 29 ATTENTION If there is a document that remains on the paper path the scanner may...

Page 31: ...nto the ADF one by one when scanning starts Using the chute extension as described in the following procedure will feed documents smoothly 1 Open the ADF paper chute feeder 2 Pull out the chute extension HINT Make sure to hold the scanner while pulling out the chute extension Basic Operations 31 ...

Page 32: ... close the ADF How to Open the ADF 1 Remove any documents from the ADF paper chute feeder 2 Pull the ADF release tab towards you to open the ADF CAUTION When the ADF is open it might close accidentally Be careful not to get your fingers caught Basic Operations 32 ...

Page 33: ...ADF Push the center of the ADF until it locks in place CAUTION Be careful not to get your fingers caught when closing the ADF ATTENTION Make sure there is no foreign matter caught inside the ADF when closing the ADF Basic Operations 33 ...

Page 34: ...apture Pro Trial HINT For details about the scanner driver and image scanning applications refer to Overview of the Bundled Software page 24 Scanning procedures operations and scan setting items slightly vary depending on the image scanning application and the scanner driver For details refer to the help for the image scanning application and the scanner driver 1 Turn on the scanner For details re...

Page 35: ...canning side of a document upwards and load the top end of the document head first 3 Start an image scanning application 4 Select a scanner driver to be used for scanning For some image scanning applications selection of a scanner driver may not be needed 5 Select a scanner For some image scanning applications selection of a scanner may not be needed How to Perform a Basic Scan 35 ...

Page 36: ...ng Disconnecting the USB cable Logging off HINT When the confirmation window for continuous scanning appears perform either of the following operations Insert a document or load documents and press the Scan Stop button to continue scanning Press the Scan Stop button without any documents inserted or loaded in order to finish scanning If the orientation of the scanned image of the open booklet is i...

Page 37: ...cation for the button so that the application can be used to scan documents Display the Devices and Printers setting window for Windows and set the button in Scan properties for the scanner For details refer to Button Settings page 38 2 Settings on the Image Scanning Application For some image scanning applications settings on the image scanning application may be necessary For details refer to th...

Page 38: ...under Windows System Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen Control Panel under Windows System To display move the mouse cursor Windows 10 Windows Server 2016 Windows Server 2019 Click Start menu Windows System Control Panel 3 Click View devices and printers The Devices and Printers window appears 4 Right click on the scanner icon and select Scan proper...

Page 39: ...Click Start this program under Actions and select an image scanning application from the program list 7 Click the OK button How to Perform a Basic Scan 39 ...

Page 40: ...ails refer to How to Load Documents page 44 For the return path opening Face the front side scanning side of a document upwards and insert the top end of the document straight into the middle of the return path opening When scanning an open booklet such as a passport insert the side which has less pages into the middle of the return path opening For the ADF paper chute feeder How to Perform a Basi...

Page 41: ...of a document upwards and load the top end of the document head first 3 Press the Scan Stop button The image scanning application specified in Button Settings page 38 is started up and a scan is performed How to Perform a Basic Scan 41 ...

Page 42: ...s refer to Documents for Scanning page 48 1 Check the documents a Check whether the documents to be loaded are of the same width or not Ways to load documents differ depending on whether the documents are of the same width or not If the documents are of different width refer to Conditions for Mixed Batch Scanning page 56 or Scanning Documents with Different Widths page 66 b Check the number of she...

Page 43: ...ends of the documents and fan them a few times c Rotate the documents by 90 degrees and fan them in the same manner d Perform steps a to c for all documents e Align the top of the documents How to Load Documents 43 ...

Page 44: ...ing the document into the return path opening ATTENTION Remove all paper clips and staples Open the ADF and make sure that there is no document or foreign matter inside the ADF before inserting a document If there is remove it For details refer to When a Paper Jam Occurs page 103 HINT A scan can be performed regardless of whether the ADF paper chute feeder is opened or closed The following documen...

Page 45: ...uments can be loaded 1 Pull out the chute extension according to the length of the documents For details refer to Setting Up the ADF Paper Chute Feeder page 31 2 Load documents in the ADF paper chute feeder Face the front side scanning side of a document upwards and load the top end of the document head first ATTENTION Remove all paper clips and staples Reduce the number of documents when document...

Page 46: ... or thin paper documents be sure to do the following Support the loaded document with your hand so it does not fall out of the ADF paper chute feeder Support the ejected document with your hand so that it does not fall off the stacker or is not fed again Be careful not to cut your finger on the edge of the document How to Load Documents 46 ...

Page 47: ...HINT The following documents can be loaded Office paper Long page document How to Load Documents 47 ...

Page 48: ... to 5 588 mm 220 in when the resolution is set to 200 dpi or lower Document Type The following document types paper types are recommended Wood free paper Wood containing paper PPC paper recycled Plastic cards 1 Booklets such as passports 1 When scanning a document in a type other than the above perform a test on the same type of document paper first to check whether it can be scanned 1 This can be...

Page 49: ...paper Photosensitive paper Perforated documents Documents that are not square or rectangular Very thin paper Very thick paper Photographs photographic paper Documents That Must Not Be Scanned The following types of documents must not be scanned Paper clipped or stapled documents Documents on which the ink is still wet Documents smaller than 50 8 50 8 mm 2 2 in Documents wider than 216 mm 8 5 in Do...

Page 50: ...e damaged when glossy papers such as photos are scanned For documents that can be damaged quite easily use the optional Carrier Sheet or Photo Carrier Sheet The light of the LED may reflect brightly when glossy papers are scanned When scanning semi transparent documents set Brightness higher in the scanner driver to avoid bleed through When you scan documents written in lead pencil make sure you c...

Page 51: ...be fed before scanning it Thickness 5 mm or less When you scan a passport make sure that it also meets the following specifications Type Compliant with ICAO Doc 9303 Size 125 88 mm when unopened If pages are added or a VISA is attached to a passport which results in the page thickness exceeding 5 mm it cannot be fed When scanning a booklet that is opened face the side to be scanned upwards and ins...

Page 52: ...e loaded in the ADF paper chute feeder is determined by the paper size and paper weight See the graph below Unit g m2 lb kg Conversion 40 11 34 5 52 14 45 64 17 55 75 20 65 80 21 69 104 28 90 127 34 110 157 42 135 209 56 180 How to Load Documents 52 ...

Page 53: ...red in light pink in the Figure 1 Fig 1 ATTENTION The above condition applies when the document is set to the center of the pick roller width HINT If there are any holes in the 35 mm wide central column you can move the document to the left or right to avoid an error How to Load Documents 53 ...

Page 54: ...in document lengths 1 or less Do not punch holes within 35 mm 1 38 in over the center of the document Refer to Fig 1 in Area Not to Be Perforated page 53 Detecting Overlapped Documents with the Ultrasonic Sensor and According to the Difference in Length Load the documents of the same length in the ADF paper chute feeder Paper weight 40 to 127 g m2 11 to 34 lb 0 048 to 0 15 mm Variation in document...

Page 55: ...For details refer to Settings Related to the Detection for Overlapped Documents Multifeed page 182 How to Load Documents 55 ...

Page 56: ...different paper weights 40 to 127 g m2 11 to 34 lb Friction Coefficient It is recommended that the same paper brand from the same manufacturer is used for documents When different paper manufacturers brands are mixed in documents to be scanned it affects the feeding performance as the difference in friction coefficient increases The following friction coefficients are recommended 0 35 to 0 60 refe...

Page 57: ... scanned not feeding the documents straight may cause troubles such as paper jams or part of the image to appear missing It is recommended that you check the scanned images if the documents were fed skewed ATTENTION When a mixed batch with different sizes is scanned documents are more likely to skew because the side guides do not contact every sheet Do not specify the detection method by document ...

Page 58: ...etter size P Portrait L Landscape ATTENTION A8 portrait documents cannot be mixed with other sizes in the same batch Documents That Cannot Be Scanned in a Mixed Batch The following types of documents cannot be mixed in the same batch Carbonless paper Bond paper Perforated documents Thermal paper Carbon backed paper OHP film How to Load Documents 58 ...

Page 59: ...s not work with the following type of documents Non rectangular documents Automatic Page Size Detection may not work with the following types of documents Thin paper 52 g m2 14 lb or less White documents with glossy edges Documents with darkish gray edges How to Load Documents 59 ...

Page 60: ...1 For documents wider than 216 mm 8 5 in fold them in half to scan them 2 Available when scanning with PaperStream IP ISIS Bundle Paper Conditions Paper Type The following paper type is recommended Standard office paper Documents larger than A4 Letter size Documents that can be damaged quite easily such as photographs Documents that might cause paper jams such as clippings Paper Weight Thickness D...

Page 61: ... use a damaged Carrier Sheet Doing so may damage or cause the scanner to malfunction Do not slide your finger on the edge of the Carrier Sheet Doing so may cut your finger Paper jams may occur when several small documents such as photos or postcards are placed in the Carrier Sheet for scanning It is recommended to place only one document at a time in the Carrier Sheet When storing the Carrier Shee...

Page 62: ...ight can be scanned Up to 209 g m2 56 lb Precautions Take note of the following When using the Photo Carrier Sheet Insert one Photo Carrier Sheet into the return path opening at a time Do not write on color stain or cut the end with a black and white pattern on the Photo Carrier Sheet Otherwise the Photo Carrier Sheet may not be recognized correctly Do not load the Photo Carrier Sheet upside down ...

Page 63: ...ise the ink on the document may be transferred onto the Photo Carrier Sheet Do not leave the Photo Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time Also do not use the Photo Carrier Sheet in such environments Otherwise the Photo Carrier Sheet may deform To avoid deformation keep the Photo Carrier Sheet on a flat surface without any ...

Page 64: ...g at a time Do not write on color stain or cut the end with a black and white pattern on the Booklet Carrier Sheet Otherwise the Booklet Carrier Sheet may not be recognized correctly Do not fold or pull the Booklet Carrier Sheet Do not use a damaged Booklet Carrier Sheet Doing so may damage or cause the scanner to malfunction Do not slide your finger on the edge of the Booklet Carrier Sheet Doing ...

Page 65: ...ect sunlight or near a heating apparatus for a long time Also do not use the Booklet Carrier Sheet in such environments Otherwise the Booklet Carrier Sheet may deform To avoid deformation keep the Booklet Carrier Sheet on a flat surface without any weight on it How to Load Documents 65 ...

Page 66: ...Scanning Documents with Different Widths ATTENTION When you scan a mixed batch with different widths some of the narrower documents may be skewed or not fed into the ADF In that case separate the documents by their widths and scan them in different batches With the ADF paper chute feeder you can scan documents of different widths at the same time HINT For details about document requirements for sc...

Page 67: ...r and adjust the side guides to the widest document in the batch ATTENTION Load all documents covering the pick roller and the document loading detector If documents are loaded outside of the pick roller and the document loading detector they may be fed skewed or not fed into the ADF 4 In the scanner driver configure the scan settings to detect the paper size automatically Various Ways to Scan 67 ...

Page 68: ...For details refer to the help for the scanner driver 5 Scan documents with the image scanning application For details refer to the help for the image scanning application Various Ways to Scan 68 ...

Page 69: ...ded in half is scanned the document may be fed skewed if the folded part is too thick 1 Fold the document in half so that the sides to be scanned are facing out Fold it firmly and smooth out any creases Otherwise it may cause the document to skew while feeding is in progress and result in a skewed image Example 2 Insert the document that is folded in half into the return path opening Various Ways ...

Page 70: ...For details refer to How to Load Documents page 44 3 Scan the document with the image scanning application For details refer to the help for the image scanning application Various Ways to Scan 70 ...

Page 71: ...s of the documents that can be scanned refer to Documents for Scanning page 48 1 Insert a document into the return path opening To scan a multi layered transfer paper insert the bound edge first into the return path opening For details refer to How to Load Documents page 44 2 Scan documents with the image scanning application For details refer to the help for the image scanning application Various...

Page 72: ...eet a Fold the document in half so that the sides to be scanned are facing out Fold it firmly and smooth out any creases Otherwise it may cause the document to skew while feeding is in progress and result in a skewed image Example b Open the Carrier Sheet to place the document inside Note that the front side of the Carrier Sheet has a black and white pattern at the top and a thick vertical line in...

Page 73: ...rt the part with the black and white pattern into the return path opening 3 Configure the scan settings in the scanner driver to use the Carrier Sheet For details refer to the help for the scanner driver 4 Scan documents with the image scanning application For details refer to the help for the image scanning application ATTENTION The image is output at the center of the page in the size specified ...

Page 74: ...size of the image may become smaller than the original document depending on the document scanned or part of the image may appear missing Example When an A5 size image is printed in the center of an A4 size document The image is output in A5 size To output the scanned image in the actual size of the document specify the document size for Paper size Various Ways to Scan 74 ...

Page 75: ...p end of the document against the side with a black and white pattern of the Photo Carrier Sheet Note that the front side of the Photo Carrier Sheet has a black and white pattern at the top and a thick vertical line in the upper right hand corner 2 Insert the Photo Carrier Sheet into the return path opening Face the front side of the Photo Carrier Sheet upwards and insert the part with the black a...

Page 76: ...siness card size image is printed in the center of an A6 size document The image is output in business card size To output the scanned image in the actual size of the document specify the document size for Paper size HINT In the following cases place a blank white sheet of paper behind the document when scanning The scanned image is not output in the actual size of the document when Automatic is s...

Page 77: ...o be scanned and place it inside the Booklet Carrier Sheet so that it is against the side with a black and white pattern Note that the front side of the Booklet Carrier Sheet has a black and white pattern Also note that the end of the Booklet Carrier Sheet with the black and white pattern is the top end HINT When scanning the identification page of a passport place the bottom end of the page which...

Page 78: ...nner driver to use the Booklet Carrier Sheet For details refer to the help for the scanner driver 4 Scan the document with the image scanning application For details refer to the help for the image scanning application Various Ways to Scan 78 ...

Page 79: ...1 2 Load a document in the ADF paper chute feeder For details refer to How to Load Documents page 44 ATTENTION Long page documents should be loaded one sheet at a time in the ADF paper chute feeder 3 In the scanner driver configure the scan settings to scan the paper size of the long page For details refer to the help for the scanner driver 4 Scan documents with the image scanning application For ...

Page 80: ...apped documents needs to be set in advance Multifeed Detection in the scanner driver For details refer to the help for the scanner driver Multifeed in the Software Operation Panel For details refer to Specifying a Method to Detect Overlapped Documents Multifeed page 182 The following three operation modes are available Operation Mode Description Manual mode Specify whether or not to detect overlap...

Page 81: ... the next document to be scanned Specify whether to detect overlapped documents for the next scan This may not be displayed depending on the scanner driver settings For Auto mode 1 Bypass by combination of length and position and Auto mode 2 Bypass by length Memorize Patterns Specify whether you set the scanner to memorize the paper overlapping patterns With the above procedure complete the scanne...

Page 82: ...not detected as overlapped documents 2 1 Eight of the most recent overlap patterns can be memorized when Remember in Remember overlap patterns at power off is enabled 2 The memorized overlap patterns can be erased in the Software Operation Panel You can erase overlap patterns that were not supposed to be memorized but be careful with this operation because all memorized patterns will be erased Var...

Page 83: ... to use for removing dirt and stains Cleaning Paper CA99501 0012 10 sheets Used to clean the inside of the scanner with ease Spray it with Cleaner F1 and scan it with the scanner in the same way as a document Cleaning Wipe PA03950 0419 24 packets Pre moistened with Cleaner F1 It can be used instead of moistening a cloth with Cleaner F1 Cotton swab Commercially available Used to clean a tiny part s...

Page 84: ...information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Daily Care 84 ...

Page 85: ...nned after you cleaned it last For information on how to check the number of sheets scanned refer to Settings Related to Sheet Counters page 162 ATTENTION Cleaning cycles may vary depending on the condition of the documents Also cleaning must be performed more frequently when the following types of documents are scanned Smooth faced documents such as coated paper Documents with printed text graphi...

Page 86: ... sheet of Cleaning Wipe ATTENTION To avoid deformation and discoloration never use paint thinner or any other organic solvents Be careful not to let any moisture or water inside the scanner during cleaning It may take a long time to dry if an excessive amount of Cleaner F1 mild detergent is used Use only a small amount Wipe off the cleaner completely to leave no residue on the cleaned parts Daily ...

Page 87: ...o clean the ADF It may take a long time to dry if an excessive amount of Cleaner F1 is used Use only a small amount Wipe off the cleaner completely to leave no residue on the cleaned parts 1 Turn on the scanner For details refer to How to Turn the Power ON page 29 2 Spray the Cleaning Paper with Cleaner F1 3 Insert the Cleaning Paper into the return path opening or load the Cleaning Paper in the A...

Page 88: ...th the image scanning application For details refer to the help for the image scanning application 5 Clear the sheet counter after cleaning Start up the Software Operation Panel and clear the counter For details refer to Clearing the Sheet Counters page 164 Daily Care 88 ...

Page 89: ... becomes very hot when the scanner is being used Before you start cleaning the inside of the ADF make sure to turn off the power unplug the power cable and wait for at least 15 minutes for the inside of the ADF to cool down ATTENTION Do not use water or mild detergent to clean the ADF It may take a long time to dry if an excessive amount of Cleaner F1 is used Use only a small amount Wipe off the c...

Page 90: ...4 Clean the following locations with a cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe Daily Care 90 ...

Page 91: ... cotton swab Glass 2 Gently wipe dirt and dust off the glass sections ATTENTION Vertical streaks may appear on images if the glass section is dirty Pad Unit 1 Wipe the rubber surface of the pad downward to remove any dirt and dust Be careful not to accidentally get your hand or a cloth on the pick spring metal part Feed Roller 4 Eject Roller 8 The power must be turned on to rotate the feed eject r...

Page 92: ...e of cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe against the surface of the rotating feed eject roller and wipe horizontally to clean dirt and dust off the whole surface Make sure that it is wiped properly because black residue on the roller will affect the feeding performance 5 Close the ADF For details refer to How to Close the ADF page 33 CAUTION Be careful not to get your finge...

Page 93: ...force to rub against the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet because doing so may cause damage or deformation After cleaning the inside of the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet with a cloth moistened with Cleaner F1 mild detergent or a sheet of Cleaning Wipe do not close the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet until it is completely dry...

Page 94: ...lace them before it reaches the end of the consumable life Also the scanner records the number of sheets scanned for each consumable pad unit and pick roller which allows you to determine when to replace the consumables For information on how to check the number of sheets scanned refer to Settings Related to Sheet Counters page 162 Note that the suggested replacement cycles are guidelines for usin...

Page 95: ...information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Replacing the Consumables 95 ...

Page 96: ...or at least 15 minutes For details refer to How to Turn the Power OFF page 29 2 Open the ADF paper chute feeder 3 Open the ADF For details refer to How to Open the ADF page 32 CAUTION When the ADF is open it might close accidentally Be careful not to get your fingers caught 4 Remove the pad unit Replacing the Consumables 96 ...

Page 97: ...h ends of the pad unit gray parts and pull it out in the direction of the arrow ATTENTION Do not hold any parts other than both ends of the pad unit gray parts 5 Attach a new pad unit Replacing the Consumables 97 ...

Page 98: ...se paper jams or other feeding errors may occur 6 Close the ADF For details refer to How to Close the ADF page 33 CAUTION Be careful not to get your fingers caught when closing the ADF 7 Plug in the power cable and turn on the scanner For details refer to How to Turn the Power ON page 29 8 Clear the pad unit counter Start up the Software Operation Panel and clear the counter For details refer to C...

Page 99: ...t 15 minutes For details refer to How to Turn the Power OFF page 29 2 Open the ADF paper chute feeder 3 Open the ADF For details refer to How to Open the ADF page 32 CAUTION When the ADF is open it might close accidentally Be careful not to get your fingers caught 4 Open the sheet guide 5 Remove the pick roller Replacing the Consumables 99 ...

Page 100: ...Pull out the pick roller from the shaft and then lift up the pick roller to remove it 6 Attach a new pick roller Replacing the Consumables 100 ...

Page 101: ... roller with the protrusion of the shaft ATTENTION Confirm that the pick roller is installed properly Otherwise paper jams or other feeding errors may occur 7 Close the sheet guide Make sure that both ends of the sheet guide are locked firmly Replacing the Consumables 101 ...

Page 102: ...aught when closing the ADF 9 Plug in the power cable and turn on the scanner For details refer to How to Turn the Power ON page 29 10 Clear the pick roller counter Start up the Software Operation Panel and clear the counter For details refer to Clearing the Sheet Counters page 164 Replacing the Consumables 102 ...

Page 103: ... Be careful not to get things such as hair a tie or necklaces caught inside the scanner when removing jammed documents The inside of the ADF may become extremely hot during operation Be careful not to burn yourself 1 Open the ADF For details refer to How to Open the ADF page 32 To avoid a dent from being made on a document ejected on the stacker when pressed against the document support tab open t...

Page 104: ...e fed into the ADF Occasionally when scanning is complete or canceled documents may remain in the ADF without any error message displayed In that case follow steps 1 through 3 above to remove the documents To continue scanning check which page you want to resume from and insert the document into the return path opening or load the document in the ADF paper chute feeder again Troubleshooting 104 ...

Page 105: ...re no documents in the scanner ready status HINT If the computer has Error Recovery Guide installed Error Recovery Guide is started up when you logged onto Windows When an error occurs on the scanner the error name and code number is displayed in the Error Recovery Guide window Take note of the displayed information and click the More Info button to check the troubleshooting procedure Error List L...

Page 106: ...n area error Outside designated scan area error page 111 Outside designated scan area error Invalid Command page 112 Paper Jam If a paper jam occurs the LED indicator lights up as follows Lights up orange Paper jam When a paper jam occurs inside the ADF refer to When a Paper Jam Occurs page 103 to remove jammed documents If paper jams occur frequently take measures according to Paper Jams Pick Err...

Page 107: ...anner page 126 If the problem persists refer to The First Measures to Take When You Encounter any Errors or Troubles page 140 and take measures accordingly If the problem still persists write down the status of the LED indicator and contact the distributor dealer where you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the cont...

Page 108: ... write down the status of the LED indicator and contact the distributor dealer where you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry EEPROM Error If an EEPROM error occurs the LED...

Page 109: ... then back on If the problem persists refer to The First Measures to Take When You Encounter any Errors or Troubles page 140 and take measures accordingly If the problem still persists write down the status of the LED indicator and contact the distributor dealer where you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the conta...

Page 110: ...efer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Operator Panel Error If an operator panel error occurs the LED indicator lights up as follows Flashes orange 7 times Operator Panel error Turn the scanner off then back on If the problem persists refer to The First Measures to Take When You Enco...

Page 111: ...that no operations are being performed on the operator panel of the scanner Scanning Has Been Paused by the User Scanning has been paused by the user To resume scanning press the Scan Stop button on the operator panel of the scanner Outside designated scan area error This error occurs when the bottom edge of the document is detected before the specified area is scanned with the ADF Example Outside...

Page 112: ...sure that the USB cable is connected properly Turn the scanner off then back on If the problem persists refer to The First Measures to Take When You Encounter any Errors or Troubles page 140 and take measures accordingly If the problem still persists write down the status of the LED indicator and contact the distributor dealer where you purchased this product Refer to the contact information in th...

Page 113: ... following are examples of troubles that you may encounter Power of the scanner The Scanner Cannot Be Powered ON page 115 Connection of the scanner Cannot Connect the Scanner and a Computer via a USB Cable page 116 Scanner The Stacker is Not Closed Automatically page 117 Scanning operations Scanning Does Not Start page 119 Scanning Takes a Long Time page 120 Overlapped Documents Are Frequently Fed...

Page 114: ...et The Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet Is Not Fed Smoothly or a Jam Occurs page 137 Part of the Image Appears Missing in the Case Where the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet Is Used page 139 Troubleshooting 114 ...

Page 115: ... 141 first then contact the distributor dealer where you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Is the power cable connected properly Solution Connect the power cable properl...

Page 116: ...e you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Is the USB cable connected properly Solution Connect the USB cable properly For details refer to Getting Started Did you select A...

Page 117: ...e you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Did any paper jam occur Solution If a paper jam did occur first open the ADF and then push the parts on either side of the stacke...

Page 118: ...When a paper jam does not occur completely push in the extended stacker by hand and close the stacker manually Troubleshooting 118 ...

Page 119: ... you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Is the document inserted into the return path opening or loaded in the ADF paper chute feeder correctly Solution Reinsert the docu...

Page 120: ...ormation in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Does the computer meet the recommended requirements Solution Use a computer that meets the recommended CPU memory and other requirements For details refer to System Requirements page...

Page 121: ...r to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Did you configure the settings in the scanner driver to scan in black white mode Solution Use a scanner driver to configure the scan settings that do not binarize...

Page 122: ...pplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Are the glass and rollers inside the ADF clean Solution Clean the dirty parts For details refer to Cleaning the Inside of the Scanner ADF with a Cloth page 89 Is the resolution appropriate Solution Specify a higher r...

Page 123: ...rmation in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Are the glass and rollers inside the ADF clean Solution Clean the dirty parts For details refer to Cleaning the Inside of the Scanner ADF with a Cloth page 89 Is the ADF being pushed ...

Page 124: ...booklet insert the side which has less pages into the middle of the return path opening If you scan a booklet as it is and the scanned image turns out to be distorted place the booklet inside the Booklet Carrier Sheet and perform a scan Troubleshooting 124 ...

Page 125: ...ct Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Are the glass and rollers inside the ADF clean Solution Clean the dirty parts For details refer to Cleaning the Inside of the Scanner ADF with a Cloth page...

Page 126: ...t the Scanner Service Provider page 141 first then contact the distributor dealer where you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Do the documents meet the paper requirement...

Page 127: ...r page 99 Are the pad unit and pick roller clean Solution Clean the pad unit and pick roller For details refer to Cleaning the Inside of the Scanner ADF with a Cloth page 89 Are the pad unit and pick roller worn out Solution Start up the Software Operation Panel to check the counters for the pad unit and pick roller and if necessary replace the pad unit and pick roller For details refer to Checkin...

Page 128: ...nquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Do the documents meet the paper requirements Solution Use documents that meet the requirements For details refer to Documents for Scanning page 48 Did you fan the documents before loading them in the ADF paper chute feeder Solution Fan the documents For details refer to Preparation When Loading M...

Page 129: ...For details about replacing the pad unit and pick roller refer to Replacing the Pad Unit page 96 and Replacing the Pick Roller page 99 Troubleshooting 129 ...

Page 130: ...e contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Do the documents meet the paper requirements Solution Use documents that meet the requirements For details refer to Documents for Scanning page 48 Is there any foreign m...

Page 131: ...ick roller worn out Solution Start up the Software Operation Panel to check the counters for the pad unit and pick roller and if necessary replace the pad unit and pick roller For details refer to Checking the Sheet Counters page 162 For details about replacing the pad unit and pick roller refer to Replacing the Pad Unit page 96 and Replacing the Pick Roller page 99 Troubleshooting 131 ...

Page 132: ... Safety Precautions supplied with this product and then make an inquiry Are the rollers clean Solution Clean the rollers For details refer to Cleaning the Inside of the Scanner ADF with a Cloth page 89 Do the documents meet the paper requirements Solution Use documents that meet the requirements For details refer to Documents for Scanning page 48 Are the pad unit and pick roller installed correctl...

Page 133: ...When you scan a booklet as it is and the scanned image turns out elongated place the booklet inside the Booklet Carrier Sheet and perform a scan Troubleshooting 133 ...

Page 134: ...rovided in Safety Precautions supplied with this product and then make an inquiry Have you adjusted the offset position to start the scan Solution In Device Setting of the Software Operation Panel adjust the offset in the sub scanning direction For details refer to Adjusting the Position to Start the Scan Offset Setting Vertical magnification Adjustment page 168 Did you use the page edge filler fu...

Page 135: ...ion in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Are you scanning documents written in lead pencil or carbon paper Solution When you scan documents written in lead pencil make sure you clean the rollers frequently Otherwise the rollers ...

Page 136: ...ler where you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Did you set the paper size of the document to be scanned in the scanner driver Solution Set the paper size of the documen...

Page 137: ...ke an inquiry Is the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet clean Solution Perform one of the following Clean the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet For details refer to Cleaning the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet page 93 Replace the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet For information on purchasing the Carrier Sheet...

Page 138: ...tter in the ADF Solution Clean the ADF Remove any foreign matter from the ADF For details refer to Cleaning the Inside of the Scanner ADF with a Cloth page 89 Did you place a thick document inside the Carrier Sheet Photo Carrier Sheet Solution Some papers may be too thick to place inside the Carrier Sheet Photo Carrier Sheet Use documents that meet the requirements When scanning a thick document s...

Page 139: ...ed this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product and then make an inquiry Did you place several small documents such as photos or postcards in the Carrier Sheet Photo Carrier Sheet Booklet Carrier Sheet for scanning ...

Page 140: ...3 to clean the inside of the scanner Turn the scanner off then back on If the problem still persists check each item in Before You Contact the Scanner Service Provider page 141 first then contact the distributor dealer where you purchased this product Refer to the contact information in the Contact List if supplied with this product or refer to the contact information in the Contact for Inquiries ...

Page 141: ... Label page 143 Serial No Example XXXX000001 For details refer to Checking the Product Label page 143 Date of manufacture Example 20XX 01 January 20XX For details refer to Checking the Product Label page 143 Date of purchase Symptom Frequency of trouble Warranty Options used Error Status Computer Connection Issues Item Findings Operating system Windows Error message Interface Example USB interface...

Page 142: ...driver and version Interface controller Operating system Windows Application Example PaperStream Capture Scanning sides Example front back both Resolution Example 600 dpi 75 dpi Image mode Example color grayscale black white Other Item Findings Can you send the output image and a photo that shows the paper condition by e mail or fax Troubleshooting 142 ...

Page 143: ...the Product Label This section explains about the product label on the scanner The label is located on the place indicated in the following figure Label example Shows the scanner information Troubleshooting 143 ...

Page 144: ...and open it again Do not use the operator panel while the Software Operation Panel is running 1 Confirm that the scanner is connected to the computer then turn on the scanner For details about how to connect the scanner to the computer refer to Getting Started For details about how to turn on the scanner refer to How to Turn the Power ON page 29 2 Display the Software Operation Panel window Window...

Page 145: ...ion Panel icon is displayed in the menu that appears when you click in the notification area To have the Software Operation Panel icon always displayed in the notification area drag and drop the icon onto the notification area Scanner Settings Software Operation Panel 145 ...

Page 146: ...n Panel can run in View Only mode which allows users to only view the scanner settings The scanner settings can be configured if no password is set In order to prevent unnecessary changes to the settings a password can be used to restrict user operations Scanner Settings Software Operation Panel 146 ...

Page 147: ...1 Set a password For details refer to Setting a Password page 151 2 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Software Operation Panel enters View Only mode Scanner Settings Software Operation Panel 147 ...

Page 148: ...iew Only mode a check mark appears next to View Only mode in the menu that is displayed by right clicking the Software Operation Panel icon in the notification area Scanner Settings Software Operation Panel 148 ...

Page 149: ... in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Password setting window appears 2 Enter the current password and click the OK button Scanner Settings Software Operation Panel 149 ...

Page 150: ... now be changed HINT When the Software Operation Panel exits View Only mode the check mark next to View Only mode disappears from the menu that is displayed by right clicking the Software Operation Panel icon in the notification area Scanner Settings Software Operation Panel 150 ...

Page 151: ...tting from the menu The Password setting window appears 2 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note that only alphanumeric characters a to z A to Z 0 to 9 are allowed A message window appears 3 Click the OK button The password is set Scanner Settings Software Operation Panel 151 ...

Page 152: ...The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note that only alphanumeric characters a to z A to Z 0 to 9 are allowed A message window appears Scanner Settings Software Operation Panel 152 ...

Page 153: ...4 Click the OK button The password is set Scanner Settings Software Operation Panel 153 ...

Page 154: ...otification area and select Password Setting from the menu The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Leave both fields blank and click the OK button A message window appears 4 Click the OK button Scanner Settings Software Operation Panel 154 ...

Page 155: ...The password is cleared Scanner Settings Software Operation Panel 155 ...

Page 156: ...etting window appears 2 Enter the default password which is fi scanner and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note that only alphanumeric characters a to z A to Z 0 to 9 are allowed A message window appears Scanner Settings Software Operation Panel 156 ...

Page 157: ...4 Click the OK button The password is set Scanner Settings Software Operation Panel 157 ...

Page 158: ... the number of sheets scanned and managing consumable parts You can also configure settings that are related to managing the power of a scanner and adjusting the position to start the scan Device Setting 2 You can configure settings that are related to scanning documents Device Setting 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 ...

Page 159: ... when to replace or clean the consumables When you have replaced or cleaned a consumable part clear the corresponding counter Power saving Specify the waiting time before the scanner enters power saving mode Offset Setting Specify a starting position for scanning Vertical magnification Adjustment Specify the magnification level for the feed direction Scanner Settings Software Operation Panel 159 ...

Page 160: ...have configured will be cleared The Software Operation Panel settings can be backed up To back up the settings click the Save button then specify the file name and click the Save button in the displayed window You can use a backup file of the Software Operation Panel settings to restore the settings on other scanners only if the scanner type is the same To restore the settings click the Restore bu...

Page 161: ...e certain patterns of overlapped documents when the setting to detect overlapped documents is enabled Number of paper feeding retries Specify the number of feeding retries when a document is not fed from the ADF paper chute feeder Cleaning Cycle Specify the cleaning cycle for the scanner inside Life Counter Alarm Setting Specify the replacement cycle for the consumables Vertical Streak Detection Y...

Page 162: ... page 166 in the Software Operation Panel Pad Pick Rollers counters These counters turn light yellow when the sheet count after the consumable replacement reaches 95 of the value specified in Specifying the Cycle to Replace Consumables Life Counter Alarm Setting page 167 in the Software Operation Panel and turn yellow when the sheet count reaches 100 1 Start up the Software Operation Panel For det...

Page 163: ...l number of sheets scanned after the pick roller is replaced The factory default setting for each counter is 0 ATTENTION If you turned off the scanner by unplugging the power cable or selected Disable power switch the number of scanned sheets may not be counted For details about disabling the power switch refer to Method of Turning the Scanner ON OFF Power SW Control page 194 Scanner Settings Soft...

Page 164: ...the Software Operation Panel page 144 2 From the list on the left select Device Setting and click the Clear button for After cleaning when cleaning is performed or click the Clear button for the consumable that you replaced The counter is reset to 0 3 Click the OK button A message window appears 4 Click the OK button The settings are saved Scanner Settings Software Operation Panel 164 ...

Page 165: ...es Example Message for cleaning Check the message and replace the consumable or perform cleaning accordingly For information on how to replace consumables refer to the following Pad unit Replacing the Pad Unit page 96 Pick roller Replacing the Pick Roller page 99 For details about cleaning refer to Daily Care page 83 Scanner Settings Software Operation Panel 165 ...

Page 166: ...Consumables page 165 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Cleaning Cycle 3 Specify a value for the cleaning cycle The value can range from 1 000 to 255 000 sheets in increments of 1 000 The factory default setting is 1 4 Specify whether or not to display the cleaning instru...

Page 167: ...play the message for replacing consumables which is described in Messages for Cleaning or Replacing Consumables page 165 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Life Counter Alarm Setting 3 Specify a value as the replacement cycle for each of the consumables The specifiable va...

Page 168: ...ated vertically adjust the offset and the vertical magnification ATTENTION Normally you should not have to modify anything as the factory default settings already use adjusted values 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting and click the Offset button Scanner Settings Software Op...

Page 169: ...tting is U turn Front Main Specify the horizontal width offset The specified value can range from 2 to 2 mm in increments of 0 5 The factory default setting is 0 Sub Specify the vertical length offset The specified value can range from 2 to 2 mm in increments of 0 5 The factory default setting is 0 Scanner Settings Software Operation Panel 169 ...

Page 170: ...ation adjustment The factory default setting is U turn Vertical magnification Adjustment Specify the vertical length magnification The specified value can range from 3 1 to 3 1 in increments of 0 1 The factory default setting is 0 0 Scanner Settings Software Operation Panel 170 ...

Page 171: ... shadow of a document may appear as black streaks on the edges of the scanned image In this case remove the black streaks by filling in the edges of the scanned image 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Page Edge Filler U turn 3 Specify the width of each margin Top Bottom ...

Page 172: ...om margin of the page edge filler the page edge filler function operates as follows 1 to 7 mm Fills in the specified area with the background color from the bottom edge of the image towards the inside 1 to 7 mm Outputs the image without filling in the specified area with the background color from the bottom edge of the image towards the outside Outputs the image with the specified area added when ...

Page 173: ...e shadow of a document may appear as black streaks on the edges of the scanned image In this case remove the black streaks by filling in the edges of the scanned image 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Page Edge Filler Return 3 Specify the width of each margin Top Bottom...

Page 174: ...r the scanner driver Depending on the value you specify for the top margin of the page edge filler the page edge filler function operates as follows 1 to 7 mm Fills in the specified area with the background color from the top edge of the image towards the inside 1 to 7 mm Outputs the image with the specified area that is added from the top edge of the image towards the outside This setting can als...

Page 175: ...k characters of the document are scanned 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Dropout color 3 Select a color that you want to remove Red Green Blue The selected color is removed The factory default setting is Green None No color is removed ATTENTION This function works the ...

Page 176: ...r details refer to the help for the scanner driver HINT This is only available in black white or grayscale mode This setting can also be configured in the scanner driver Note that priority is given to the scanner driver setting Scanner Settings Software Operation Panel 176 ...

Page 177: ...der 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Number of paper feeding retries 3 Specify the number of paper feeding retries The value can range from 1 to 12 times The factory default setting is 4 times Scanner Settings Software Operation Panel 177 ...

Page 178: ... the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 AutoCrop Boundary 3 Select whether to include or exclude the fractional data Select Optimize to prevent information from missing a part The factory default setting is Optimize ATTENTION While selecting Optimize can prevent information from missing a part a shadow may appear around the edges When you scan a d...

Page 179: ...HINT This setting is effective only for scanning images in black white Scanner Settings Software Operation Panel 179 ...

Page 180: ...ultrasonic sensor Setting Enable to on for High Altitude Mode improves the accuracy to detect overlapped documents 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 High Altitude Mode 3 Select Enable to use the scanner at high altitude The factory default setting is Disable Scanner Sett...

Page 181: ... 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 USB 3 Specify how the USB function operates Automatic Operates in accordance with the connection environment This is the factory default setting USB 2 0 Operates with USB 2 0 Scanner Settings Software Operation Panel 181 ...

Page 182: ...fference in length of the documents When overlapped documents are detected an error message is displayed and the scan stops If documents are overlapped within 30 mm from the leading edge they are not detected as overlapped 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Multifeed 3 Se...

Page 183: ...n For details refer to Specifying the Area to Detect Overlapped Documents Document check area specification for Multifeed Detection page 185 When a piece of paper is attached on a document the length and position of the paper can be memorized and set to ignore overlapping of documents For details refer to Configuring Not to Detect Certain Overlap Patterns page 80 Note that overlapped documents can...

Page 184: ...t that does not include an area attached with paper in order to ignore the overlapping of documents for that area HINT This setting can also be configured in the scanner driver Note that priority is given to the scanner driver setting Scanner Settings Software Operation Panel 184 ...

Page 185: ...hen Check Overlapping Ultrasonic or Check Overlapping and Length is selected for Multifeed 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Document check area specification for Multifeed Detection Select the Selected range check box in the window 3 Specify the detection range Scanner ...

Page 186: ...d range check box is selected Overlapped documents are not detected within the specified area This is the factory default setting Enable Middle This can be selected when the Selected range check box is selected Overlapped documents are detected within the specified area Start Middle Specify the start position of the detection area by the length from the leading edge of the document in the feeding ...

Page 187: ... not detected anywhere in the whole document when Enable is selected for Selected range To detect overlapped documents the area must be at least 5 mm in length Configure the setting so that the value of the end position minus the start position is 6 mm or more You can also set the start position and the end position by the following methods On the window for specifying the detection area draw a sq...

Page 188: ...Documents Example 1 Setting details are as follows Detection area Specify the enabled area Start 50 mm End 200 mm Overlapping of documents is detected only within the light pink area Example 2 Setting details are as follows Scanner Settings Software Operation Panel 188 ...

Page 189: ... 0 mm End 300 mm Overlapping of documents is detected only within the light pink area Example 3 Bad Example Setting details are as follows Detection area Specify the enabled area Start 100 mm End 102 mm Scanner Settings Software Operation Panel 189 ...

Page 190: ...Since the detection area length is less than 5 mm overlapped documents cannot be detected accurately Scanner Settings Software Operation Panel 190 ...

Page 191: ...ation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Intelligent Multifeed Function 3 Select an operation mode Manual mode Specify whether overlapped documents are detected when re scanning documents detected as overlapped documents Does not memorize the size or location of the paper attachment This is the factory de...

Page 192: ...erase overlap patterns that were not supposed to be memorized but be careful with this operation because all memorized patterns will be erased The check box is cleared for the factory default settings By selecting the Memorize the overlap pattern automatically check box you can record overlap patterns in the window to check images for documents that were detected as overlapped documents The check ...

Page 193: ...or the scanner to enter power saving mode The value can range from 5 to 115 minutes in increments of 5 The factory default setting is 15 minutes HINT Selecting the Power off after a certain period of time check box turns the power off automatically if the scanner is left on for a certain period of time without being used The check box is selected for the factory default setting You can select the ...

Page 194: ...SW Control 3 Select one of the following Enable power switch The Power button on the scanner is used to turn on off the scanner This is the factory default setting Disable power switch Select this to use an AC power strip to control power supply for peripherals such as a scanner in accordance with the computer s power The Power button on the scanner is not used to turn on off the scanner Enable US...

Page 195: ... on off the scanner ATTENTION Some types of computers and USB hubs keep supplying power to the USB bus even after the computer is turned off In that case Enable USB power feeding may not work properly Scanner Settings Software Operation Panel 195 ...

Page 196: ... streaks is detected When you receive a message clean the glass to prevent vertical streaks from appearing on images 1 Start up the Software Operation Panel For details refer to Starting Up the Software Operation Panel page 144 2 From the list on the left select Device Setting 2 Vertical Streak Detection 3 Select whether or not to detect dirt on the glass vertical streaks When you select Enable th...

Page 197: ...are Operation Panel page 144 2 From the list on the left select Device Setting 2 Vertical Streak Sensitivity 3 Select the sensitivity level to detect dirt on the glass Low Decreases the sensitivity level to detect dirt on the glass Specify this to detect dirt only when the glass is very dirty Normal Detects dirt on the glass with the optimum sensitivity This is the factory default setting High Inc...

Page 198: ...ller 40 to 209 g m2 11 to 56 lb For A8 size or smaller 127 to 209 g m2 34 to 56 lb Return path opening 20 to 413 g m2 5 4 to 110 lb For plastic cards 1 4 mm or less embossed cards can be used For booklets 5 mm or less Scanning speed A4 Portrait 300 dpi 2 Simplex 40 sheets min Duplex 80 pages min Loading capacity 3 20 sheets Paper weight 80 g m2 20 lb Total thickness 2 0 08 in mm or less Optical re...

Page 199: ...al time of scanning 3 This is for scanning with the ADF paper chute feeder The capacity varies depending on the paper weight For details refer to Documents for Scanning page 48 4 Use the USB cable that is supplied When connecting the USB cable to a USB hub make sure you connect it to a USB hub that is connected to the USB port of a computer Connection with USB 3 2 Gen1x1 USB 3 0 USB 2 0 requires t...

Page 200: ... Power consumption Operating 19 W or less Power saving 1 7 W or less Power off 0 15 W or less Ambient conditions Temperature Operating 5 to 35 41 to 95 F Not operating 20 to 60 4 to 140 F Humidity Operating 20 to 80 Not operating 8 to 95 Calorific value Operating 16 kcal h or less Power saving 1 5 kcal h or less Shipping weight 2 2 9 kg 6 39 lb or less Support period 5 years 1 The required install...

Page 201: ...Outer Dimensions The outer dimensions are as follows Unit mm in Appendix 201 ...

Page 202: ... The Photo Carrier Sheet should be replaced approximately every 500 scans However replace it if damage or dirt is noticeable Booklet Carrier Sheet PA03795 0018 Booklet Carrier Sheet 1 sheet per set This is a sheet that is used to feed documents without damaging them The Booklet Carrier Sheet enables you to scan booklets such as passports with attached photos without damaging them The Booklet Carri...

Page 203: ...h a list of the currently installed software 5 Select a software to uninstall When uninstalling the PaperStream IP driver Select one of the following PaperStream IP TWAIN PaperStream IP TWAIN x64 PaperStream IP ISIS Bundle When uninstalling 2D Barcode for PaperStream Select 2D Barcode for PaperStream When uninstalling Software Operation Panel Select Software Operation Panel The Software Operation ...

Page 204: ...eries Online Update Select fi Series Online Update 6 Click the Uninstall button or the Uninstall Change button 7 If a confirmation message appears click the OK button or the Yes button The software is uninstalled Appendix 204 ...

Page 205: ...the Start screen and then select User s Guide under ABBYY FineReader for ScanSnap TM Technical Support To display move the mouse cursor Windows 10 Windows Server 2016 Select Start menu ABBYY FineReader for ScanSnap TM User s Guide Technical Support Image Scanner fi Series For other inquiries regarding the scanner refer to the following web page http imagescanner fujitsu com g support html If the s...

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