Fujitsu FI-5015C Operator'S Manual Download

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4.1 Error Indications in the Function Number Display

fi-5015C Image Scanner Operator’s Guide

TR
OUBLESHOO

ING

■

Device alarms:

A number appearing in alternation following the "E" refers to the following type of device alarms:

Indication

Meaning

Solution

Shipping lock error occurred.

Confirm that the shipping lock is
released.

Flatbed motor malfunction

When you encounter any alarm, turn
off and on the scanner. If the alarm is
still displayed on the Function Num-
ber Display, contact the dealer where
you purchased the scanner or an
authorized FUJITSU scanner service
provider.

Trouble in the optical system

Trouble occurred in the internal
memory (EEPROM).

A LSI error

An error in the memory

An error with USB chip

Summary of Contents for FI-5015C

Page 1: ...P3PC 1592 06ENZ0 Operator s Guide fi 5015C Image Scanner ...

Page 2: ...SIC SCANNER OPERATIONS 7 2 1 Turning ON OFF the Scanner 8 2 2 Loading Documents on ADF 13 2 3 Loading Document on Flatbed 18 2 4 Scanning Documents 20 2 5 How to use the Scanner Driver 23 2 6 Image Scanning Application 31 Chapter 3 MAINTENANCE 33 3 1 How to clear the paper jam 34 3 2 Cleaning 35 3 3 Replacing Consumable 40 ...

Page 3: ...ESHOOTING 49 4 1 Error Indications in the Function Number Display 50 4 2 Troubleshooting 52 APPENDIX A SCANNER SPECIFICATIONS AP 1 APPENDIX B Using Scan or Send to button AP 3 APPENDIX C GLOSSARY OF TERMS AP 7 INDEX IN 1 ...

Page 4: ...ration in the United States Other company names and product names are the registered trademarks or trademarks of the respective companies How Trademarks Are Indicated In This Manual References to operating systems OS are indicated as follows Windows 2000 Windows 2000 Professional operating system Windows XP Windows XP Home Edition operating system Windows XP Professional operating system 32 64 bit...

Page 5: ...rs to this product Safety Precautions The attached Safety Precautions manual describes important details for users to use this product safely and correctly Read the Safety Precautions thoroughly before you start using this product Warning Indications Used In This Manual Windows Server 2012 Windows Server 2012 Standard 64 bit Windows 8 Windows 8 operating system 32 64 bit Windows 8 Pro operating sy...

Page 6: ... screen examples in this manual operate by following the actual displayed screen while referring to the User s Manual of the scanner application you are using The screen examples used in this manual are of the TWAIN driver ISIS driver and ScandAll PRO image scanning application ATTENTION This symbol alerts operators to particularly important information Be sure to read this information HINT This s...

Page 7: ...vi ...

Page 8: ...1 fi 5015C Image Scanner Operator s Guide 1 Chapter 1 NAME OF PARTS This chapter shows the exterior view and the name of each part to descrive its function 1 1 Units 2 1 2 Operator Panel 5 ...

Page 9: ... document feeder ADF 4 Extension Extended when long documents are set 5 Document cover Stacks the documents after being scanned by ADF Holds the document to be scanned on Flatbed 6 Document stopper Prevents ejected documents from dropping off the scanners exit tray 7 Flatbed Used when the ADF is not appropriate to scan the document 8 Operator panel Turns on off the scanner starts scanning by Send ...

Page 10: ...lding pad Holds the document on Flatbed 2 Document bed On which the document is set face down Part Function 1 USB connector Connects USB cable to PC 2 ADF cable connector Connects the cable from ADF 3 DC inlet Connects the cable from AC adaptor 4 Main Power switch Turns the power ON or OFF to the scanner 1 2 1 2 3 4 ...

Page 11: ...4 4 Side ADF side Part Function 1 Shipping lock Locks the scanning head to prevent the scanner damaged when moving or transporting 1 Unlocked Locked ...

Page 12: ...tes the function number or error status For detail refer 4 1Error Indications in the Function Number Display on page 50 3 Send to button Launches an application software which is linked by the value of Function number display 4 Scan button Launches an application software linked 5 Power LED Lights when the scanner is turned on 6 Power button Turns the scanner ON or OFF WPEVKQP 5GPF VQ 5ECP 2QYGT 1...

Page 13: ...6 ...

Page 14: ...hots are illustrated The screens and operations may differ slightly if the OS you are using is not Windows XP Also when TWAIN is updated the screens and operations noted in this chapter will differ slightly 2 1 Turning ON OFF the Scanner 8 2 2 Loading Documents on ADF 13 2 3 Loading Document on Flatbed 18 2 4 Scanning Documents 20 2 5 How to use the Scanner Driver 23 2 6 Image Scanning Application...

Page 15: ...be turned on off with disable the Power button on the operator panel or alternately you would then power the scanner on off by connecting or dis connecting the power cable The procedure is as follows 1 Open Scanner s Properties 1 When turning on the power check that the scanner is connected to your PC Refer to 2 3 Connecting the Scanner your a PC in fi 5015C Getting Started on the Setup DVD ROM fo...

Page 16: ...r Hardware icon on the Control panel of your PC The Printer and Other Hardware window appears 3 On the Printers and Other Hardware window double click the Scanners and Cameras icon The Scanners and Cameras window is displayed 4 Right click the fi 5015C and select Properties from the menu for Windows XP or double click for Windows 2000 ...

Page 17: ...10 The fi 5015C Properties dialog box appears 5 Click the Device Set tab The following panel appears 2 Click Power Control button The following screen is displayed ...

Page 18: ...onds Execute a command from the scanner driver Also the scanner can be set to turn itself off automatically when it is turned on and left unused for a certain period of time You can save the power consumption by having the scanner turn off automatically To enable this setting select the Power off after a certain period of time check box in Device Setting of the Software Operation Panel To turn the...

Page 19: ...n the Software Operation Panel window below Select the Power off after a certain period of time check box to enable this function The time until auto power off can be set to 1 Hour 2 Hours 4 Hours or 8 Hours HINT The default setting of this function varies depending on the part number of the scanner Check the part number on the product label on the scanner Part No PAxxxxx Bxx1 PAxxxxx Bxx2 PAxxxxx...

Page 20: ...xpressed by paper weight The following shows the paper weights that can be used on this scanner 52 g m2 to 127 g m2 14lb to 34lb Precautions The following documents may not be scanned successfully Documents of non uniform thickness e g envelopes and documents with photographs attached Wrinkled or curled documents Refer to HINTs on the next page Folded or torn documents Tracing paper Coated paper C...

Page 21: ...mage the Pad ASSY or rollers e g Pick roller when these types of documents are fed Pay attention to the following Cleaning If pick errors occur frequently clean the Pad ASSY For details on cleaning the Pad ASSY refer to 3 2 3 Cleaning the ADF on page 37 Replacing parts The service lives of the Pad ASSY and Pick roller ASSY are some times shortened when scanning medium grade paper documents If pape...

Page 22: ...2 HINT When using the ADF the leading edge of all document sheets must be evenly aligned Make sure that curling at the leading edge is within the following tolerances More than 30mm Feed direction Read surface Top of the paper Less than 3mm Feed direction Read surface Top of the paper Less than 5mm ...

Page 23: ...rmly with both hands and bend them back as follows so that the bent section rises up in the middle of the stack as shown below 3 Repeat steps 1 and 2 a couple of times 4 Rotate documents 90 degrees and fan again 3 Align the top of the documents ATTENTION The documents on ADF paper chute should be less than 50 sheets Setting more than 50 sheets may cause paper jam or reading problem When scanning w...

Page 24: ...e documents Move the side guides so that they touch both sides of the documents If there is any clearance between the side guides and the edges of documents the scanned image may be skewed 6 Scan the documents For how to scan the document refer to 2 4 Scanning Documents on page 20 ATTENTION Set the documents face up in the ADF paper chute with the upper edge of the documents downwards ...

Page 25: ...ocument For how to scan the document refer to 2 4 Scanning Documents on page 20 Scanning Thick Documents with Flatbed When scanning a thick document such as a book please remember the following notes 1 The document cover can be pulled out upwards 2 The not seated part of the document is not scanned correctly CAUTION Do not look directly at the light source during the scan ning operation ATTENTION ...

Page 26: ... size shall be as follows for Portrait scan ning or Landscape scanning For Flatbed Minimum 26 Width x 26 Length mm 1 x 1 in Maximum 216 Width x 297 Length mm 8 5 x 11 7 in Portrait Landscape Paper Size setting Select Paper Size among A4 A5 B5 Letter and Exective in the following driver screen Paper Size setting Select Paper Size A5L in the following driver screen ...

Page 27: ...on page 18 2 Start up ScandAll PRO Select Start All Programs Fujitsu ScandAll PRO ScandAll PRO This starts up ScandAll PRO 3 Select the scanner to use Select Select Source from the Scan menu The Select Scanner dialog box appears Select FUJITSU fi 5015C and click the Select button 4 Select the Scan menu Scan Settings The Scan Settings dialog box appears 5 Click the Scanner Setting button The TWAIN ...

Page 28: ...button For details on settings in the TWAIN Driver dialog box refer to 2 5 How to use the Scan ner Driver on page 23 You are returned to the Scan Settings dialog box 7 Click the Scan button HINT When you are using TWAIN you may see the TWAIN Driver setup dialog box again If so click the Scan button on the dialog box Select ADF or Flatbed Select Paper Size ...

Page 29: ...22 The images of scanned documents are displayed on the ScandAll PRO window For details on functions and operations of ScandAll PRO refer to the description in the Help menu ...

Page 30: ...to use ScandAll PRO and how to invoke a scanner driver via ScandAll PRO refer to ScandAll PRO User s Guide TWAIN Scanner Driver TWAIN Scanner Driver is a driver for scanning documents with the scanner based on a TWAIN compliant application Usually you can configure the scanner settings in the scanner driver s setup dialog box invoking a scanner driver via an application Depending on the applicatio...

Page 31: ...ick on by the list You can save any document size as a customized setting up to three or for changing the order of the paper size in the list Image Mode Specifies the image type for the scanned documents Scan button Starts scanning documents with the current settings Preview button Documents are scanned preliminarily before the actual scanning You can confirm the image of the documents in the prev...

Page 32: ...able Startup tab Select this tab for setting the Scanner Operation Panel Filter tab Select this tab for setting the image processing filter s Page Edge Filler Fills up the margins of the scanned documents with a selected color Digital Endoser A character string such as the alphabet and numbers can be added in the scanned document Advance button Click this button for settings of the advanced image ...

Page 33: ... suitable for the purpose from the menu HINT How to invoke a scanner driver varies depending on the application For details refer to the manual or help of the application you use For information about how to invoke a driver via ScandAll PRO refer to ScandAll PRO User s Guide Black White Documents are scanned in binary black and white 256 level Grayscale Scans data by 254 shades of gray plus black ...

Page 34: ...Specify the brightness as a number within the range of 1 dark to 128 bright To brighten the entire image increase the value of the setting To darken the entire image decrease the value Contrast Sets the contrast between light and shadow of the scanned image Specify the contrast as a number within the range of 1 low soft to 100 high sharp Increasing this value makes the contrast sharper Paper Sourc...

Page 35: ...lect a stan dard paper size from the list Paper Layout Specifies orientation of the documents as portrait or landscape Scan Area button Opens the Scan Area dialog box Specify scan area for the document size The size can be set by dragging the frame with mouse Otherwise enter any value for the setting ...

Page 36: ... this option however you can achieve good scanning qual ity Overscan Specifies the overscan function which makes the scanned images larger than the original documents by adding margins Color Dropout Excludes selected color the three primary colors of light i e green red blue from scanned images For example if the document contains black text in a red frame and when the red color is selected the sc...

Page 37: ...0 Gamma tab Download You can download and use any Gamma pattern Custom You can specify the numeric values of items such as Gamma Brightness Con trast About tab Displays the version number of ISIS driver ...

Page 38: ...anning Application This section explains about the bundled ScandAll PRO image scanning application which is used as an example to explain the procedures in this manual ScandAll PRO supports both TWAIN and ISIS drivers By defining scan settings as profiles you can customize the settings according to your preference ...

Page 39: ...32 ...

Page 40: ...rays to clean the scanner Dust blown up by strong air from the spray may enter the inside of the scanner This may cause the scanner to fail or malfunction Sparks caused by static electricity generated when blowing off dust and dirt from the outside of the scanner may cause a fire CAUTION Be careful the inside of ADF automatic document feeder may become hot during the operation 3 1 How to clear the...

Page 41: ... 4 Close the ADF completely until it clicks CAUTION Be careful not to get injured when removing jammed documents CAUTION Be careful the ADF may close and pinch your fingers ATTENTION Staples paper clips etc cause document jams Be sure to fully check the document and feed path and remove any small metal objects such as these Also before you start scanning be sure to remove any staples clips etc fro...

Page 42: ...ng the scanner parts dampen a cloth with modest quantities of the cleaner In addition wipe off the cleaner completely with a soft lint free cloth to leave no residue on the surface of the cleaned parts 2 Pre moistened with Cleaner F1 Cleaning Wipes are used instead of moistened cloths CAUTION Be careful the inside of ADF automatic document feeder may become hot during the operation Cleaning Materi...

Page 43: ...ner can be used instead of cleaning fluid However do not use paint thinner or other organic sol vents Do not allow moisture to get inside the device during cleaning ATTENTION Be careful not to allow moisture to get inside the device during cleaning It may take long before the cleaner vaporizes if a large quantity is used When cleaning the scanner parts dampen a cloth with mod est quantities of the...

Page 44: ...d documents smoothly or several documents may be fed at once If this occurs please clean the ADF as follows to return your scanner to its original state Cleaning Method 1 Open the ADF 2 Clean the following locations with a lint free cloth moistened with the Cleaner F1 CAUTION Be careful the inside of ADF automatic document feeder may become hot during the operation ATTENTION The glass surface unde...

Page 45: ... 3 Push in the center of the ADF to return it to its original position until it clicks ATTENTION It may take long before the cleaner vaporizes if a large quantity is used When cleaning the scanner parts dampen a cloth with modest quantities of the cleaner In addition wipe off the cleaner completely with a soft lint free cloth to leave no residue on the surface of the cleaned parts ATTENTION Be car...

Page 46: ...ning fi 5015C Image Scanner Operator s Guide 39 MAINTENANCE 3 4 Open the Flatbed cover and clean the following locations ATTENTION The glass surface under the ADF becomes hot during the operation of the scanner ...

Page 47: ...ending on the type of scanned documents The above replacement cycle is estimated with the following paper quality Woodfree paper or Plain paper CAUTION Note the inside of ADF automatic document feeder may become hot during the operation No Name Part Number Replacement Cycle 1 Pad ASSY PA03209 0550 Up to 20 000 sheets or 1 year 2 Pick roller unit PA03209 0551 Up to 100 000 sheets or 1 year ATTENTIO...

Page 48: ...C Refer to 2 3 Connecting the Scanner to your PC in fi 5015C Getting Started on the Setup DVD ROM for information about connecting the scanner to your personal computer 2 Double click the Printers and Other Hardware icon on the Control panel of your PC The Printer and Other Hardware window appears 3 On the Printers and Other Hardware window double click the Scanners and Cameras icon The Scanners a...

Page 49: ...ears 5 Click the Device Set tab The following panel appears You can confirm the following information on this panel Total number of scans with ADF and Flatbed Pad and Pick roller counter approximate number of scans after resetting the counter ...

Page 50: ...sappear and scanning will continue Please replace the consumable as soon as possible As a default this message appears again after 100 scans If you do not wish this message to display click the This message not display again To stop scanning and replace the consumable click the Cancel button 3 3 3 Replacing the Pad ASSY 1 Remove all documents from the ADF paper chute 2 Open the ADF CAUTION Be care...

Page 51: ...cks 6 Reset the pad counter 1 Check that the scanner is connected to your PC and turn on the scanner 2 Open the Scanners and Cameras from the control panel of your PC 3 Open the Properties of fi 5015C from the Scanners and Cameras The Properties of fi 5015C dialog box appears ATTENTION Make sure that the Pad ASSY is firmly attached When the Pad ASSY is not correctly attached document jams or other...

Page 52: ... Image Scanner Operator s Guide 45 MAINTENANCE 3 4 Click the Device Set tab 5 After clicking the Clear button beside Pad in Page Counter click the OK button The following window appears Click the OK button The Pad counter returns to 0 ...

Page 53: ...ve all documents from the ADF paper chute 2 Open the ADF 3 Remove the Pick roller unit from the scanner 1 Pinch the fixture with your fingers with another hand holding the Pick roller unit CAUTION Be careful the ADF may close and pinch your fingers ...

Page 54: ...anner Attatch a new Pick roller unit to the scanner in reverse order of removing 1 Set the Pick roller unit inserting an end of shaft into the shaft hole correctly as shown in the following photos 2 Lock the fixture in the original place to fix the Pick roller unit ATTENTION Make sure that the end of the Pick roller unit shaft is correctly inserted in the shaft hole Otherwise the ADF will not be c...

Page 55: ...n the Scanners and Cameras from the control panel of your PC 3 Open the Properties of fi 5015C from the Scanners and Cameras The Properties of fi 5015C dialog box appears 4 Click the Device Set tab 5 After clicking the Clear button besides Pick roller in Page Counter click the OK button The following window appears Click the OK button The Pick roller counter returns to 0 ...

Page 56: ... Guide 49 Chapter 4 TROUBLESHOOTING This chapter describes how to remedy troubles and items to check before contacting the agent where you bought the scanner 4 1 Error Indications in the Function Number Display 50 4 2 Troubleshooting 52 ...

Page 57: ...s on its window to learn detailed infor mation for troubleshooting Temporary Errors A number appearing in alternation following the U refers to the following type of errors Indication Meaning Solution U0 Shipping lock error occurred Confirm that the shipping lock is released U1 A paper feed error occurred 1 Remove the jammed documents Refer to 3 1 How to clear the paper jam on page 34 2 Confirm th...

Page 58: ...ng lock error occurred Confirm that the shipping lock is released Flatbed motor malfunction When you encounter any alarm turn off and on the scanner If the alarm is still displayed on the Function Num ber Display contact the dealer where you purchased the scanner or an authorized FUJITSU scanner service provider E2 Trouble in the optical system E7 Trouble occurred in the internal memory EEPROM Eb ...

Page 59: ...ment correctly on ADF paper chute Is the ADF closed completely Close the ADF completely Is the USB cable properly con nected Correctly connect the cable When a USB hub is used check the hub s power supply Does the Function Number Display indicates an alarm or an error When the Function Number Display indicates an alarm or an error refer to the Operator s Guide 4 1 Error Indi cations in the Functio...

Page 60: ...ing the Pad ASSY Paper is not fed paper feed error occurs fre quently or document stops midway Does the document satisfy the Doc ument Quality described in Section 2 2 1 Scan the documents by Flatbed Is the thick document placed on the Flatbed Remove the document from the Flat bed Is the Pick roller dirty Clean the Pick roller Refer to the Operator s Guide 3 2 3 Cleaning the ADF Is the Pick roller...

Page 61: ...54 ...

Page 62: ...47 17 6 in 175 6 9 in Weight kg lb 5 5 11 7 lbs Input power Voltage AC100 to 240V Phases Single Frequency 50 60Hz Power consump tion During operation 24W or less Stand by 5 3W or less Operating envi ronment Device status At Operation At Stand by At shipping Temperature 5 to 35 C 59 to 95 F 20 to 60 C 4 to 140 F 20 to 60 C 4 to 140 F Humidity 10 to 85 8 to 95 8 to 95 ...

Page 63: ...AP 2 Dimensions Unit millimeters 175 447 17 6 in 6 88 in 175 328 12 9 in 6 88 in ...

Page 64: ...n launch the linked application by simply pushing the button 1 Select Start Control Panel 2 Select Scanners and Cameras Properties 3 Select the Events tab 4 Select an Event For the case of Windows XP select an event for starting up any application from the Select an event menu The events available for this function are Scan Button When pressing the Scan button Send to 1 9 When pressing the Send to...

Page 65: ...t For the case of Windows XP click Start this program under Actions and select the application and process from the menu 6 Click the OK button If you are using ScandAll PRO refer to ScandAll PRO User s Guide HINT The window and operations may vary depending on your OS ...

Page 66: ...r on the function number display Choose the same number as an event number you selected Send to 1 9 on the computer Simply pressing the Send to button starts the linked application HINT For example when you want to execute an event Send to 2 choose on the function number display Every time you press the Function button the number displayed will change in the order presented below 1 2 3 9 C 1 2 3 W...

Page 67: ...AP 6 ...

Page 68: ...t that allows the user to scan a number of pages consecutively Fed documents are transported from the ADF paper chute or hopper to the Stacker Actual scanning opera tion is executed by the mechanism inside of this unit Backside reading Back side scanning Refers to reading the backside of the document specifically in Duplex reading mode Automatic separation An image processing method in which the s...

Page 69: ...isters light reflected from the original image and converts it into a digitized electronic form CCD technology is the basis of high quality image acquisition in scanners cameras and other specialized devices Cleaning paper Sheets used with the F1 cleaner for cleaning the rollers pick rollers pinch rollers etc and complete document path in the scanner Used in daily maintenance of the low vol ume pr...

Page 70: ...nch Number of dots lined along one inch A measurement of resolution nor mally used for scanners and printers Higher dpi means better resolution Driver software In this manual driver software refers to software that allows the scanning application software to communicate with the scanner Dropout color A color which is used in the document but does not appear in the read image Duplex reading mode A ...

Page 71: ...levision wire satellite and cable The Part 15 of the FCC regula tions mentioned in this manual is designed to prevent harmful interferences on radio communication of radio receivers and other devices which radiate radio frequency energy and provides for the certification of radio receivers It also provides the certifica tion of low power transmitters and the operation of certificated transmitters ...

Page 72: ...d image For example when scanning monochrome documents the computer recognizes the docu ments as sets of black and white dots In the Gray scale method each dot contains data regarding density of black The original gradation of the documents is realized as the gradation of the density data Halftone processing Any method used to reproduce a photograph which includes a shade as an image com posed of ...

Page 73: ...eir edges Job separation sheet A sheet inserted between documents in a batch for separating different jobs Landscape A document is transported and read with the short side parallel to the moving direction Landscape orientation A document is transported and scanned with the long side vertical to the moving direc tion Letter size A standard paper size used in the U S A and other countries Paper size...

Page 74: ...other dot within 5 pixels OCR optical character recognition Devices or technologies for identifying characters on documents and converting them into text data that can be manipulated The documents are checked by light and the dif ferences of light reflection are recognized as character shapes Operator panel A panel consists of indicators and buttons The operator panel is used to control scanner op...

Page 75: ...nned image Portrait Orientation of documents or images Documents images are set or displayed vertically Portrait orientation A document is transported and read with the long side parallel to the moving direction Resolution The measure of the details or grain of images displayed on a computer screen As a met ric of the resolution dpi is customarily used SCSI Small Computer System Interface An abbre...

Page 76: ...an be daisy chained A resistor that includes terminal cir cuits needs to be placed at both ends of the SCSI chain when devices are daisy chained If a device such as a scanner is the last device in a chain leaving an interface connector unused a Terminator therefore must be attached to provide those terminal cir cits Third Party Interface Used to install optional board provided by Fujitsu or interf...

Page 77: ...penetrates the documents USB Universal Serial Bus An abbreviation for Universal Serial Bus A standard for interfaces used to connect devices such as key boards scanners etc Up to 127 devices can be connected through this interface USB devices can be plugged unplugged without turning off their power Data transfer rates are different between the Low speed mode 1 5Mbps and High speed mode Max 12Mbps ...

Page 78: ...atbed for Scanning 18 P Paper jam 34 Paper layout ISIS 28 Paper Layout TWAIN 19 Paper Size ISIS 28 Paper Size TWAIN 19 21 24 Power save mode 11 R Remedying Common Troubles 52 Replacing the Pad ASSY 43 Replacing the Pick Roller 46 Reset the pad counter 44 Reset the Pick roller counter 48 Resolution TWAIN 24 S Scan button 5 Scan Type ISIS 27 Scan Type TWAIN 21 24 Scanner spacifications 1 Scanning Do...

Page 79: ...IN 2 U USB connector 3 Using the Scan or Send to button 3 ...

Page 80: ...er and procedures described in this manual profit loss due to defects and any claims by a third party z Copying of the contents of this manual in whole or in part and copying of the scanner application is forbidden under the copyright law fi 5015C Image Scanner Operator s Guide P3PC 1592 06ENZ0 Date of issuance March 2013 Issuance responsibility PFU LIMITED ...

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