| Controllers |
MAC address: The MAC address for management port 1 (“P1”). If you used DHCP to obtain the
original controller's IP address, you need this address to connect to the new controller.
FRU part number: This number must match the replacement part number for the currently
installed controller.
3.
From SANtricity System Manager, locate the replacement part number for the controller canister you are
replacing.
When a controller has a fault and needs to be replaced, the replacement part number is displayed in the
Details area of the Recovery Guru. If you need to find this number manually, follow these steps:
a) Select
Hardware
.
b) Locate the controller shelf, which is marked with the controller icon .
c) Click the controller icon.
d) Select the controller, and click
Next
.
e) On the
Base
tab, make a note of the
Replacement Part Number
for the controller.
4.
Confirm that the replacement part number for the failed controller is the same as the FRU part number for
the replacement controller.
Attention:
Possible loss of data access –
If the two part numbers are not the same, do not
attempt this procedure. In addition, if the failed controller canister includes a host interface card
(HIC), you must install that HIC into the new controller canister. The presence of mismatched
controllers or HICs causes the new controller to lock down when you bring it online.
5.
Back up the storage array's configuration database.
If a problem occurs when you remove a controller, you can use the saved file to restore your configuration.
a) Open the Enterprise Management Window (EMW) for SANtricity System Manager on your management
station.
b) Select the storage array.
c) Select
Tools
>
Execute Script
.
d) Type the following command in the text box.
save storageArray dbmDatabase sourceLocation=onboard contentType=all
file="filename";
In this command,
filename
is the file path and file name to which you want to save the database.
Enclose the file name in double quotation marks (" "). For example:
file="C:\Program Files\CLI\logs\dbmdata.zip"
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