Problem solutions and tips
No mouse pointer displayed on the screen
Cause
Remedy
The mouse is not correctly connected.
►
Shut down your operating system in the
proper manner, for instance using
Ctrl
+
Alt
+
Del
.
►
Switch the device off.
►
Check that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
►
Make sure that only one mouse is
connected.
►
Switch the device on.
Disabled USB ports
►
In the
BIOS Setup
, check whether the USB
ports are
Enabled
(see the "BIOS Setup"
manual or the mainboard manual
Time and/or date is not correct
Cause
Remedy
Time and date are incorrect.
►
Set the correct time and date within the
operating system you are using.
or
►
Set the correct time and/or date in the
BIOS Setup
.
The lithium battery is discharged.
►
If the time and date are repeatedly wrong
when you switch on your device, replace the
lithium battery (see
"Replacing the lithium
battery", Page 75
).
SmartCard reader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
►
Make sure you have inserted your
SmartCard into the SmartCard reader with
the chip facing upwards.
►
Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
32
Fujitsu
