MDE-3893P Encore® and Eclipse® Series Owner’s Manual · December 2011
Page 59
Periodic Maintenance Requirements
Maintaining Units
Cleaning the CRIND Device in the M00317A00X Printer
Clean the CRIND device in the M00317A00X printer using printer cleaning cards (Q13400)
every three months. Cleaning the printer will eliminate most print quality problems.
To clean the CRIND device’s printer, proceed as follows:
1
Remove the paper and paper roll from the printer. Follow the instructions in
Receipt Paper in the M00317A00X Printer”
(steps
).
2
Insert a printer cleaning card into the inlet.
3
Manually advance the cleaning card through the roller bars using the round feed knob near the
paper release lever.
4
Replace the paper roll and re-install the receipt paper. Follow the instructions in
Receipt Paper in the M00317A00X Printer”
.
Clearing Paper Jams in USB Printer (M04119A001)
Avoid using tools for prying printer parts or using excessive force to clear jams.
This could result in permanent damage to the printer.
CAUTION
To clear a paper jam, proceed as follows:
1
Pull the right blue pin and lift the Printer Control Module to expose the jam.
Note: In Encore S series units, the printer is installed in an inverted manner. Hence, pull the
left blue pin to lift the Printer Control Module and expose the jam.
Figure 5-26: Printer Control Module
Printer Control Module
Right Blue Pin