Creating diagnostic documentation
What to do if ...
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U41860-J-Z126-1-76
3.2 Creating diagnostic documentation
Requirement
Logging into the SE Manager as administrator or a privileged operator.
1. In the menu
Hardware
→
Server (SE<model>)
→
<su-name>(SU300)
→
Service
select the
Diagnostics
tab.
2. Perform the
Generate new diagnostic data
action.
The created diagnostic data file is a compressed tar archive and contains important logging,
trace, and configuration files of the Unit. You can download the diagnostic data file and send
it to the Support Center for assessment.