Fujitsu Siemens Computers PRIMERGY Econel 50, Operating Manual, Page: 31 / 40

A26361-K831-Z502-1-7619
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Troubleshooting and tips
!
CAUTION!
Take note of the safety notes in the "Safety" manual and in the "Preparing for use" chapter,
when you connect or disconnect cables.
If a fault occurs, try to correct it as described in the following places:
in this chapter
in the documentation of the connected devices
in the help systems of the software used
in the documentation of your operating system
If you fail to correct the problem, proceed as follows:
Ê
Switch the server off.
Ê
Make a note of the steps and the circumstances that led to the fault.
Ê
Make a note of any error messages displayed.
Ê
Note the ID number of your device. This number can be found on the type rating plate on the
upper rear side of the casing.
Ê
Contact your sales outlet or our customer service center.
Installing new software
When installing programs or drivers, important files may be overwritten and modified. To be able to
access the original data in the event of any problems following installation, you should backup your
hard disk prior to installation.
Power-on indicator remains unlit after you have
switched on your device
This may be due to the following:
The mains voltage supply is faulty
Ê
Check whether the power cable is plugged properly into the server and mains outlet.
Ê
Switch your server on.
Internal power supply overloaded
Ê
Pull the power plug of the server out of the mains outlet.
Ê
Wait for a moment.
Ê
Plug the power plug into the grounded mains outlet again.
Ê
Switch your server on.