24
Problem
Cause
Remedy
h
If the “Incorrect firmware version.
Update?” message appears when you
connect the camera to your PC with the
USB cable, click the [Yes] button and
update your firmware.
h
Camera firmware defect.
Everything on the LCD
flashes and “
7
” or “
8
”
is displayed.
h
Connect the camera to the PC with the
USB cable and select [My Computer]
/
[Control Panel]
/
[System]
/
[Device
Manager]. In the [Devise Manager]
window, delete [Compose USB device]
or [Unknown device] in [Other devices].
Then disconnect the camera and install
the software before reconnecting the
camera to the PC.
h
Connect the camera directly to the PC
using the USB cable, not via a USB hub.
h
Disconnect the other USB devices
connected to the PC.
h
Connect the camera to the PC with the
USB cable before installing the software.
The PC does not
recognize the camera.
