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Fuji Xerox DocuPrint P235 d, Online User'S Manual

The Fuji Xerox DocuPrint P235 d is a high-performance printer that ensures fast and efficient printing. To get the most out of this exceptional device, you can easily access its comprehensive Online User's Manual. Simply visit our website to download the manual for free, enhancing your experience with this incredible printer.

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Troubleshooting

 > Paper Jams

Paper Jams

Always remove the remaining paper from the paper tray and straighten the stack when you are adding new
paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents
paper jams.

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Paper is Jammed in the Paper Tray

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Paper is Jammed in the Back of the Machine

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Paper is Jammed inside the Machine

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Paper is Jammed in the 2-sided Tray

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Summary of Contents for DocuPrint P235 d

Page 1: ...DocuPrint P235 db DocuPrint P235 d DocuPrint P275 dw Online User s Guide ...

Page 2: ...te Printer Driver PostScript 3 Language Emulation Windows 39 Monitor the Status of the Machine from Your Computer Windows 40 Print from Your Computer Mac 41 Print a Document Mac 42 Print Options Mac 43 Monitor the Status of the Machine from Your Computer Mac 48 Cancel a Print Job 50 Test Print 51 Network 52 Supported Basic Network Features 53 Network Management Software and Utilities 54 Learn abou...

Page 3: ...Print from Gmail Webmail Service for Mobile 138 AirPrint 139 AirPrint Overview 140 Before Using AirPrint 141 Print Using AirPrint 144 Mobile Printing for Windows 148 Mopria Print Service 149 Print Utility 150 Near Field Communication NFC 151 iPrint Scan for Mac 152 iPrint Scan Overview 153 Troubleshooting 154 Error and Maintenance Indications 155 Error and Maintenance Messages DocuPrint P235 d Doc...

Page 4: ...8 Replace the Drum Unit 200 Clean the Machine 202 Clean the Corona Wire 204 Clean the Drum Unit Using Drum Dot Print 205 Clean the Paper Pick up Rollers 210 Check the Remaining Part Life 211 Machine Settings 212 Change Machine Settings from the Control Panel 213 General Settings 214 Menu Table for LCD Models 221 Change Machine Settings from Your Computer 229 Change Machine Settings Using Web Based...

Page 5: ...Home Before You Use Your Fuji Xerox Machine Before You Use Your Fuji Xerox Machine Definitions of Notes Trademarks Important Note 1 ...

Page 6: ...f product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of a fire Hot Surface icons warn you not to touch hot machine parts Prohibition icons indicate acti...

Page 7: ...cript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Android Gmail Google Cloud Print Google Drive Google Chrome Chrome OS and Google Play are trademarks of Google Inc Use of these trademarks is subject to Google Permissions All product brand names are trademarks or registered trademarks of the respective holders Microsoft...

Page 8: ... the LCD messages of the DocuPrint P275 dw are used unless otherwise specified In this User s Guide the illustrations of the DocuPrint P275 dw are used unless otherwise specified The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unless otherwise specified the screens in this manual are from Windows 7 and macOS v10 11 x Screens on your comput...

Page 9: ...Home Introduction to Your Fuji Xerox Machine Introduction to Your Fuji Xerox Machine Control Panel Overview LED Patterns and Indications for Models Without an LCD Access Fuji Xerox Utilities Windows 5 ...

Page 10: ... Drum LED The Drum LED indicates that the Drum Unit must be replaced soon 4 Paper LED The Paper LED indicates that there is an error relating to paper feeding 5 Ready LED The Ready LED blinks to indicate the machine s status 6 Go Button Press Go to clear certain errors Press Go to print any data remaining in the machine s memory Press and hold Go for about two seconds to cancel a print job DocuPri...

Page 11: ...ings DocuPrint P275 dw WiFi Press the WiFi button and launch the wireless installer on your computer Follow the on screen instructions to set up a wireless connection between your machine and your network When the WiFi light is on your Fuji Xerox machine is connected to a wireless access point When the WiFi light blinks the wireless connection is down or your machine is in the process of connectin...

Page 12: ...control panel instructions Press to print any data remaining in the machine s memory Press to select the displayed option After you change a setting the machine returns to Ready Mode Press and hold Go for about two seconds to cancel a print job 6 Near Field Communication NFC DocuPrint P275 dw If your Android device supports the NFC feature you can print from your device by touching it to the NFC s...

Page 13: ...eep mode Power Save mode the machine acts as if it is turned off but it can still receive data Receiving a print job will wake the machine and it will start printing Deep Sleep In Deep Sleep mode lower power consumption than Sleep mode the machine acts as if it is turned off but it can still receive data If the machine does not receive data for the length of time you specify it enters Deep Sleep m...

Page 14: ...LED indication Status Meaning Cancel Printing The machine is canceling the job Related Information Introduction to Your Fuji Xerox Machine 10 ...

Page 15: ...ox Utilities Windows 8 and Windows Server 2012 Tap or click Fuji Xerox Utilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Fuji Xerox Uti...

Page 16: ...Related Information Introduction to Your Fuji Xerox Machine Uninstall the Fuji Xerox Software and Drivers Windows 12 ...

Page 17: ...indows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Fuji Xerox Utilities Windows 10 and Windows Server 2016 Click Fuji Xerox Fuji Xerox Utilities 2 Click the drop down list and then select y...

Page 18: ...Home Paper Handling Paper Handling Load Paper Paper Settings Unprintable Area Using Special Paper 14 ...

Page 19: ...Home Paper Handling Load Paper Load Paper Load and Print Using the Paper Tray Load and Print Paper in the Manual Feed Slot 15 ...

Page 20: ...Home Paper Handling Load Paper Load and Print Using the Paper Tray Load and Print Using the Paper Tray Load Paper in the Paper Tray 16 ...

Page 21: ... a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Pull the paper tray completely out of the machine 2 Press and slide the paper guides to fit the paper Press the green release levers to slide the paper guides For Legal or Folio size paper press the release button 1 in the bottom of the paper tray and the...

Page 22: ... mark b b b Overfilling the paper tray will cause paper jams 6 Slowly push the paper tray completely into the machine 7 Lift the support flap to prevent paper from sliding off the output tray Related Information Load and Print Using the Paper Tray 18 ...

Page 23: ... Feed Slot Load and Print Paper in the Manual Feed Slot Load and Print Plain Paper Thin Paper Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot 19 ...

Page 24: ... of the paper you are using 4 Using both hands put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go Load paper into the manual feed slot with the printing surface facing up Make sure the paper is straight and in the correct position in the manual feed slot If it is not the paper may not be fed correctly r...

Page 25: ...nual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go Load paper into the manual feed slot with the printing surface facing up Pull the paper out completely if you must reload the paper into the manual feed slot Do not put more than one sheet of paper in the manual feed slot at one time as it may cause a jam Make sure the paper is straight an...

Page 26: ...Related Information Load and Print Paper in the Manual Feed Slot 22 ...

Page 27: ...he same time 1 Open the machine s back cover the face up output tray The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot 2 Pull down the two green levers one on the left side and one on the right side as shown in the illustration 3 On the front of the machine open the manual feed slot cover 4 Use both hands to slide the manual feed slot paper guides to f...

Page 28: ...ur print job to the machine Change your print preferences in the Print dialog box before sending the print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch 病歴摘要紙 210x270mm Media Type Envelopes Env Thick Env Thin 7 After the printed envelope comes out of the machine put in the next envelope Repeat for each envelope that you want to print 8 When you have finished...

Page 29: ...Home Paper Handling Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting 25 ...

Page 30: ...ttings on the LCD at the same time 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Tray Setting option and then press OK 3 Press a or b to display the Paper Type option and then press OK 4 Press a or b to display the paper type you want and then press OK 5 Press a or b to display the Paper Size option and then press OK 6 Press a or b to display th...

Page 31: ...plays a message when you remove a paper tray asking if you changed the paper size and paper type The default setting is On 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to select the Tray Setting option and then press OK 3 Press a or b to select the Check Size option and then press OK 4 Press a or b to select the On or Off option and then press Go Related Info...

Page 32: ...er sizes The measurements may vary depending on the paper size or settings in the application you are using 1 3 2 4 Do not attempt to print into these areas your output will not reflect anything in these areas Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Print Letter 4 23 mm 4 23 mm A4 4 23 mm 4 23 mm Legal 4 23 mm 4 23 mm Related Information Paper Handling 28 ...

Page 33: ...ng and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification...

Page 34: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac Cancel a Print Job Test Print 30 ...

Page 35: ...omputer Windows Print a Document Windows Print Settings Windows Change the Default Print Settings Windows Print a Document Using the PS3 emulate Printer Driver PostScript 3 Language Emulation Windows Monitor the Status of the Machine from Your Computer Windows 31 ...

Page 36: ... size 5 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 6 Type the number of copies 1 999 you want in the Copies field 7 Click the Media Type drop down list and then select the type of paper you are using 8 To print multiple pages o...

Page 37: ...Related Information Print from Your Computer Windows Print Settings Windows 33 ...

Page 38: ...pies Type the number of copies 1 999 that you want to print in this field Collate Select this option to print sets of multi page documents in the original page order When this option is selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen...

Page 39: ...ills and patterns you see on your computer screen Improve Thin Line Select this option to improve the image quality of thin lines Use System Halftone Select this option to use Windows to express halftones TrueType Mode Available only for certain models Mode Select how the fonts are processed for printing Use Printer TrueType Fonts Select whether to use built in fonts for the font processing 7 Mult...

Page 40: ...e Select this option to enlarge or reduce the document pages to fit a specified paper size When you select this option select the paper size you want from the drop down list Free 25 400 Select this option to enlarge or reduce the document pages manually When you select this option type a value into the field 2 Reverse Print Select this option to rotate the printed image 180 degrees 3 Use Watermark...

Page 41: ...els Select this feature to print an electronic form macro which you have stored in your machine s memory as an overlay on the print job Density Adjustment Specify the print density Improve Print Output Select this option to reduce the amount of paper curling and improve the toner fixing Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude t...

Page 42: ...rdware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the ...

Page 43: ...h the Fuji Xerox installation disc select Custom in the Select Machine section and then select the PS Driver check box 1 Select the print command in your application 2 Select FX DocuPrint XXXXX PS3 emulate where XXXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Layout or Paper Quality tab to change basic print...

Page 44: ...Xerox Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from bottom of the Start screen to bring up the Apps screen When the Apps...

Page 45: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print a Document Mac Print Options Mac Monitor the Status of the Machine from Your Computer Mac 41 ...

Page 46: ...he Show Details button 4 Type the number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want the document to print 7 Click the application pop up menu and then select Print Settings The Print Settings options appear 8 Click the Media Type pop up menu and then select the type of paper...

Page 47: ...ose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 43 ...

Page 48: ...eet of paper 3 Border Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 44 ...

Page 49: ...es to Print Select which pages you want to print even pages or odd pages 3 Page Order Select the page order 4 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 5 Destination Paper Size Select the paper size to print on 6 Scale down only Select this option if you want to reduce the pages in your document when they are too large...

Page 50: ...rding to your print conditions or purpose 4 Advanced Toner Save Mode Select this feature to conserve toner by using less toner to print documents printouts appear lighter but are still legible Graphics Quality Select either Graphics or Text for the best print quality based on the type of document you are printing Improve Print Output Select this option to reduce the amount of paper curling and imp...

Page 51: ...t Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing Related Information Print from Your Computer Mac Print a Document Mac 47 ...

Page 52: ...ct your machine 2 Click the Options Supplies button 3 Click the Utility tab and then click the Open Printer Utility button Status Monitor starts Updating the machine s status To view the latest machine status while the Status Monitor window is open click the icon You can set the interval at which the software updates machine status information Click Status Monitor in the menu bar and then select P...

Page 53: ... Printing Problems 49 ...

Page 54: ...ancel a Print Job 1 On the machine s control panel press and hold Go for about two seconds to cancel the current print job To cancel multiple print jobs press and hold Go for six seconds Related Information Print Printing Problems 50 ...

Page 55: ...llow these instructions to do a test print 1 Press a or b to display the Printer option and then press OK 2 Press a or b to display the Print Options option and then press OK 3 Press a or b to display the Test Print option and then press Go The machine prints the test page Related Information Print Improve the Print Quality 51 ...

Page 56: ...upported Basic Network Features Network Management Software and Utilities Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 52 ...

Page 57: ...supported by each operating system Operating Systems Windows 7 Windows 8 Windows 10 Windows Server 2008 2008 R2 2012 2012 R2 2016 macOS v10 11 x macOS v10 12 x macOS v10 13 x Printing Yes Yes Yes BRAdmin Light Yes Yes Web Based Management Yes Yes Yes Status Monitor Yes Yes Vertical Pairing Yes Go to the download page for your model on the Fuji Xerox website at http www fujixeroxprinters com to dow...

Page 58: ...ement Software and Utilities Configure and change your Fuji Xerox machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management 54 ...

Page 59: ...ss and change your print server settings BRAdmin Light Windows BRAdmin Light is a utility for the initial setup of Fuji Xerox network connected devices This utility can search for Fuji Xerox products on your network view the status and configure the basic network settings such as IP address Go to the download page for your model on the Fuji Xerox website at http www fujixeroxprinters com to downlo...

Page 60: ...figuring Your Fuji Xerox Machine for a Wireless Network Configure Your Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configur...

Page 61: ...less may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Fuji Xerox machine can be used in both a wired and wireless netw...

Page 62: ...es not appear do the following Windows 7 Go to Computer Double click the CD DVD icon and then double click start exe Windows 8 and Windows 10 Click the File Explorer icon on the taskbar and then go to Computer This PC Double click the CD DVD icon and then double click start exe If the User Account Control screen appears click Yes 3 Choose Wireless Network Connection Wi Fi and then click Next 4 Fol...

Page 63: ...b to select the WPS option and then press OK 4 When WLAN Enable appears press b to select On This will start the wireless setup wizard To cancel press a 5 When the LCD displays Press Key on rtr press the WPS button on your wireless access point router Press a on the machine s control panel Your machine will automatically detect your wireless access point router and try to connect to your wireless ...

Page 64: ...ation Number PIN Method to configure your wireless network settings The PIN Method is one of the connection methods developed by the Wi Fi Alliance By submitting a PIN created by an Enrollee your machine to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with ...

Page 65: ...evice you are using as the Registrar For example http 192 168 1 2 7 Go to the WPS settings page and type the PIN and then follow the on screen instructions The Registrar is usually the wireless LAN access point router The settings page will differ depending on the brand of wireless LAN access point router For more information see the instructions supplied with your wireless LAN access point router...

Page 66: ...se the Fuji Xerox installation disc 9 Select your machine and click Next 10 Type the PIN displayed on the machine s LCD and then click Next 11 Windows 7 Select your network and then click Next 12 Click Close If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install Full Driver Software Package necessary for opera...

Page 67: ...t you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name If you do not know the security information please consult the router manufacturer your system ad...

Page 68: ...You have completed the wireless network setup To install Full Driver Software Package necessary for operating your device insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http www fujixeroxprinters com Related Information Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network How to Enter Tex...

Page 69: ...uji Xerox machine supports the use of the first WEP key only 2 Press a or b to select the Network option and then press OK 3 Press a or b to select the WLAN option and then press OK 4 Press a or b to select the Setup Wizard option and then press OK 5 When WLAN Enable appears press b to select On This will start the wireless setup wizard To cancel press a 6 The machine will search for your network ...

Page 70: ...You have completed the wireless network setup To install Full Driver Software Package necessary for operating your device insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http www fujixeroxprinters com Related Information Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network I Cannot Complet...

Page 71: ...onfiguring Your Fuji Xerox Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 67 ...

Page 72: ...onfiguration using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting an SSID and password Your Fuji Xerox machine s Wi Fi Direct feature supports WPA2 security with AES encryption 2 1 1 Mobile device 2 Your Fuji Xerox machine Although the Fuji Xerox machine can be used in both a wired and wireless network only one connection metho...

Page 73: ...ngs from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi D...

Page 74: ... PIN Method 3 Does your mobile device support Wi Fi Protected Setup WPS Option Description Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup...

Page 75: ... Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Manually 71 ...

Page 76: ...t on your mobile device see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press Back 6 Do one of the following When your Fuji Xerox machine is the Group Owner G O connect your mobile device to the machine directly When your Fuji Xerox m...

Page 77: ... then press OK 3 Press a or b to select the Group Owner option and then press OK 4 Press a or b to select the On option and then press OK 5 Press a or b to select the Push Button option and then press OK 6 When Wi Fi Direct On appears press b to accept To cancel press a 7 Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions when Act...

Page 78: ...he Group Owner G O it will wait for a connection request from your mobile device When Input PIN Code appears enter the PIN displayed on your mobile device in your Fuji Xerox machine Press OK to complete the setup If the PIN is displayed on your Fuji Xerox machine enter the PIN in your mobile device When your Fuji Xerox machine is not the G O it will display available device names with which to con...

Page 79: ...Press a or b to select the On option and then press OK 5 Press a or b to select the PIN Code option and then press OK 6 When Wi Fi Direct On appears press b to accept To cancel press a 7 Activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press OK on yo...

Page 80: ...nd then press OK 2 Press a or b to select the Wi Fi Direct option and then press OK 3 Press a or b to select the Manual option and then press OK 4 When Wi Fi Direct On appears press b to accept To cancel press a 5 The machine will display the SSID name and Password for five minutes Go to your mobile device s wireless network settings screen select the SSID name and then enter the password 6 If you...

Page 81: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report Print the WLAN Report 77 ...

Page 82: ...C Address Ethernet Address If the IP Address on the Network Configuration Report shows 0 0 0 0 wait for one minute and try printing it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name FXN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press a or b to select the P...

Page 83: ...he error code on the printed report 1 Press a or b to select the Print Reports option and then press OK 2 Press a or b to select the WLAN Report option and then press OK 3 Press Go The machine will print the WLAN Report Related Information Advanced Network Features Wireless LAN Report Error Codes My Fuji Xerox Machine Cannot Print over the Network I Want to Check that My Network Devices are Workin...

Page 84: ... ESSID Make sure the access point router is set to 2 4 GHz or 2 4 GHz 5 GHz mixed mode TS 04 The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine Change the authentication and encryption method of the wireless access point router Your machine supports the following authentication methods WPA Personal TKIP or AES WPA2 Personal TKI...

Page 85: ...nformation Print the WLAN Report My Fuji Xerox Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the ...

Page 86: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to the Factory Settings 82 ...

Page 87: ...s resets all information such as the password and IP address This feature restores all wired supported models only and wireless network settings to the factory settings You can also reset the print server to its factory settings using BRAdmin Light or Web Based Management 1 Press a or b to select the Network option and then press OK 2 Press a or b to select the Network Reset option and then press ...

Page 88: ...Home Security Security Lock the Machine Settings Network Security Features 84 ...

Page 89: ... Settings Before turning on the machine s Access Lock make a careful note of your password If you forget the password you must reset all passwords stored in the machine by contacting your administrator or Fuji Xerox customer service Setting Lock Overview 85 ...

Page 90: ...k Overview Use the Setting Lock feature to block unauthorised access to machine settings When Setting Lock is set to On you cannot access the machine settings without entering the password Set the Setting Lock Password Change the Setting Lock Password Turn Setting Lock On 86 ...

Page 91: ...t P275 dw 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Setting Lock option and then press OK 3 Enter a four digit number for the password To enter each digit press a or b to select a number and then press OK 4 When the LCD displays Verify re enter the new password Related Information Setting Lock Overview 87 ...

Page 92: ... Press a or b to display the Setting Lock option and then press OK 3 Press a or b to select the Set Password option and then press OK 4 Enter the current four digit password To enter each digit press a or b to select a number and then press OK 5 Enter a new four digit password To enter each digit press a or b to select a number and then press OK 6 When the LCD displays Verify re enter the new pass...

Page 93: ...ion and then press OK 2 Press a or b to display the Setting Lock option and then press OK 3 Press OK when the LCD displays On 4 Enter the current four digit password To enter each digit press a or b to select a number and then press OK To turn Setting Lock off press OK Press b to select Yes when the LCD displays Unlock enter the current four digit password Related Information Setting Lock Overview...

Page 94: ...Home Security Network Security Features Network Security Features Before Using Network Security Features Manage Your Network Machine Securely Using SSL TLS Send an Email Securely 90 ...

Page 95: ...oys some of the latest network security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the FTP server and TFTP protocols Accessing the machine using these protocols is not secure Related Information Network Security Features 91 ...

Page 96: ...twork Machine Securely Using SSL TLS Manage Your Network Machine Securely Using SSL TLS Introduction to SSL TLS Certificates and Web Based Management Manage Your Network Machine Securely Using Web Based Management Print Documents Securely Using SSL TLS 92 ...

Page 97: ...method of protecting data sent over a local or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Manage Your Network Machine Securely Usin...

Page 98: ...net Explorer for Internet Banking and you see https and the little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data such as credit card...

Page 99: ...IP network by restricting unauthorised users from reading data sent to the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone trying to capture ...

Page 100: ...ed Management Certificates and Web Based Management You must configure a certificate to manage your networked Fuji Xerox machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 96 ...

Page 101: ...ed certificate This print server issues its own certificate Using this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trust...

Page 102: ...es and Web Based Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 98 ...

Page 103: ...lf signed certificate or use a certificate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Mana...

Page 104: ...nagement Create and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Fuji Xerox Machine 100 ...

Page 105: ...ne s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use ...

Page 106: ...rver The self signed certificate is created and saved in your machine s memory To use SSL TLS communication the self signed certificate must be installed on your computer Related Information Create and Install a Self signed Certificate 102 ...

Page 107: ... get help with installing certificates 1 Do one of the following Windows 7 and Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 and Windows Server 2016 Click Windows Accessories Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Ri...

Page 108: ...4 Click Continue to this website not recommended 5 Click Certificate error and then click View certificates 6 Click Install Certificate 104 ...

Page 109: ...the Certificate Import Wizard appears click Next 8 Select Place all certificates in the following store and then click Browse 9 Select Trusted Root Certification Authorities and then click OK 10 Click Next 105 ...

Page 110: ...correct The fingerprint thumbprint is printed on the Network Configuration Report 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate 106 ...

Page 111: ...and Install a Self signed Certificate Import and Export the Self signed Certificate on your Fuji Xerox Machine Import and Export the Self signed Certificate on your Fuji Xerox Machine You can store the self signed certificates on your Fuji Xerox machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 107 ...

Page 112: ...f the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click t...

Page 113: ...NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Cl...

Page 114: ...you already have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Instal...

Page 115: ...g the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify i...

Page 116: ...ve Follow your CA s policy regarding the method to send a CSR to your CA If you are using the Enterprise root CA of Windows Server 2008 2012 2012 R2 2016 we recommend using the Web Server for the certificate template to securely create the Client Certificate Related Information Create and Install a Certificate from a Certificate Authority CA 112 ...

Page 117: ...where machine s IP address is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configurat...

Page 118: ...tificate Create and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 114 ...

Page 119: ...stead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 ...

Page 120: ...r example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Cl...

Page 121: ...sing SSL TLS Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Fuji Xerox machine Import a CA Certificate Export a CA Certificate 117 ...

Page 122: ...e System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No p...

Page 123: ... another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password...

Page 124: ...er of Certificates Stored UP on Fuji Xerox Machine Self signed Certificate or Certificate Issued by a CA 3 CA Certificate 3 You can store up to 3 Certificate Authority CA certificates using SMTP over SSL only available for certain models We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certifica...

Page 125: ...er 2 Type https Common Name in your browser s address bar where Common Name is the Common Name that you assigned to the certificate this could be your IP address node name or domain name 3 No password is required by default Type a password if you have set one and then click 4 You can now access the machine using HTTPS If you use the SNMPv3 protocol follow the steps below 5 Click the Network tab 6 ...

Page 126: ... want to use all applications we recommend using SNMP v1 v2c read write access mode SNMPv3 read write access In this mode the print server uses version 3 of the SNMP protocol If you want to manage the print server securely use this mode When you use SNMPv3 read write access mode note the following You can use only Web Based Management to manage the print server All applications that use SNMPv1 v2c...

Page 127: ...http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Protocol Make sure the IPP check box is selected If the IPP check box is not selected select the ...

Page 128: ...curity Network Security Features Send an Email Securely Send an Email Securely Configure Email Sending Using Web Based Management Send an Email with User Authentication Send an Email Securely Using SSL TLS 124 ...

Page 129: ...http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the SMTP field click Advanced Settings and make sure the status of SMTP is Enabled 7 Configure the SMTP settings Confirm that the email settings are correct after configuration by sending a test email If you do no...

Page 130: ...rver You can use the SMTP AUTH method for email notification and email reports We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To...

Page 131: ...ou must configure SMTP over SSL TLS We recommend using Web Based Management to configure SSL TLS Verify Server Certificate Under SSL TLS if you choose SSL or TLS the Verify Server Certificate check box will be selected automatically Before you verify the server certificate you must import the CA certificate issued by the CA that signed the server certificate Contact your network administrator or y...

Page 132: ... configure your machine s SMTP communication method to match the method used by your email server For details about your email server settings contact your network administrator or your ISP In most cases the secured webmail services require the following settings SMTP Port 25 Server Authentication Method SMTP AUTH SSL TLS TLS Related Information Send an Email Securely 128 ...

Page 133: ...Home Mobile Mobile Google Cloud Print AirPrint Mobile Printing for Windows Mopria Print Service Print Utility Near Field Communication NFC 129 ...

Page 134: ...ogle Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 130 ...

Page 135: ...o print to a printer registered to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android apps requires installing the Google Cloud Print app from the Google Play Store 3 1 4 2 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google Cloud Print 131 ...

Page 136: ...ng Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 132 ...

Page 137: ...P235 d DocuPrint P275 dw In order to use Google Cloud Print your Fuji Xerox machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print Google Cloud Print Problems 133 ...

Page 138: ...process The steps in this section are examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Sign in to your Google Account 3 Click the Google Chrome menu icon and then Settings Show advanced settings 4 In the Google Cloud Print section click Manage 5 Follow the on screen instructions to register your ...

Page 139: ...n your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 4 No password is required by default Type a password if you have set one and then click 5 Click the Network tab 6 Click the Protocol menu in the left navigation bar 7 Make sure that Google Cloud Print is selected and then click Advanced Settings 8 Make sure that Status is set to Enabled...

Page 140: ...Models DocuPrint P235 d DocuPrint P275 dw 1 Make sure your Fuji Xerox machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 136 ...

Page 141: ...rint P275 dw 1 Make sure your Fuji Xerox machine is turned on 2 Access Google Drive from your Android or iOS device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print 137 ...

Page 142: ...ess the Gmail webmail service from your Android or iOS device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Informati...

Page 143: ...Home Mobile AirPrint AirPrint AirPrint Overview Before Using AirPrint Print Using AirPrint 139 ...

Page 144: ...rPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos email web pages and documents from your iPad iPhone iPod touch and Mac computer without the need to install a driver For more information visit Apple s website Related Information AirPrint AirPrint Problems 140 ...

Page 145: ...Home Mobile AirPrint Before Using AirPrint Before Using AirPrint Network Settings for Using AirPrint Disable and Enable AirPrint Using Web Based Management Web Browser 141 ...

Page 146: ... wireless network refer to your mobile device s user s guide A link to your mobile device s user s guide on Apple s website can be found by tapping in Safari To configure your Fuji Xerox machine for a wireless network see the Quick Setup Guide or related topics in this guide If your Fuji Xerox machine supports a wired network you can use a network cable to connect to the wireless access point rout...

Page 147: ...ttp machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 To disable AirPrint clear the AirPrint check box To enable AirPrint select the AirPrint check ...

Page 148: ...Home Mobile AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod Touch Before Using AirPrint macOS Print Using AirPrint macOS 144 ...

Page 149: ...our Fuji Xerox machine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Fuji Xerox machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing if supported by y...

Page 150: ...ur Fuji Xerox machine to the printer list on your Mac computer 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Fuji Xerox machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Print Using AirPrint 146 ...

Page 151: ...c computer 1 Make sure your Fuji Xerox machine is turned on 2 On your Mac computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Fuji Xerox machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Fuji Xerox machine 5 Select the desired options such as the number of page...

Page 152: ...print wirelessly from your Windows mobile device You can connect to the same network that your Fuji Xerox machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 1 2 3 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi connection 3 Your Fuji Xerox machine Related Information Mobile 148 ...

Page 153: ...pria Alliance With this service you can connect to the same network as your machine and print without additional setup Many native Android apps support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Fuji Xerox machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Inf...

Page 154: ...ice with the NFC function you can tap the device onto the NFC reader of the printer to start printing and connecting to the printer For details visit the following web sites For iOS http www fxap com sg product software printutilios For Android http www fxap com sg product software printutilandroid Related Information Mobile iPrint Scan Overview 150 ...

Page 155: ... close range of each other If your Android device is NFC enabled you can print data photos PDF files text files web pages and email messages from the device by touching it to the NFC symbol on the machine s control panel You must download and install Print Utility on your Android device to use this feature For details visit the following web sites http www fxap com sg product software printutiland...

Page 156: ...Home iPrint Scan for Mac iPrint Scan for Mac iPrint Scan Overview 152 ...

Page 157: ...for Mac to print from your computer The following screen shows an example of iPrint Scan The actual screen may differ depending on the version of the application For Mac Install iPrint Scan from the Fuji Xerox installation disc Related Information iPrint Scan for Mac Print Utility 153 ...

Page 158: ...ick Setup Guide All of the protective materials have been removed See the Quick Setup Guide Paper is loaded correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer Error and maintenance messages If you did not solve the problem with the checks identify the problem and then see...

Page 159: ...be available when the Status Monitor displays Replace Toner Replace Toner The toner cartridge is at the end of its life The machine stops all print operations Replace the toner cartridge with a new one Cartridge Error The toner cartridge is not installed correctly Remove the toner cartridge and drum unit assembly from the machine Take out the toner cartridge and put it back in the drum unit again ...

Page 160: ...ck of the machine when you turned on the power Close the fusing unit cover located inside the back cover of the machine Make sure paper is not jammed inside the back cover of the machine and then close the fusing unit cover 2 sided Disabled For automatic 2 sided printing models The back cover of the machine is not closed completely Close the back cover of the machine until it locks in the closed p...

Page 161: ...er but there is no paper in the manual feed slot Place paper in the manual feed slot No Paper The machine is out of paper or paper is not loaded correctly in the paper tray Refill paper in the paper tray Make sure the paper guides are set to the correct size If paper is in the tray remove it and load it again Make sure the paper guides are set to the correct size Toner Ended Continue mode It is ti...

Page 162: ... Clean the Corona Wire 158 ...

Page 163: ...closed position The 2 sided tray is not installed completely Install the 2 sided tray firmly in the machine Cartridge Error The toner cartridge is not installed correctly Remove the toner cartridge and drum unit assembly Take out the toner cartridge and put it back in the drum unit again Reinstall the toner cartridge and drum unit assembly in the machine If the problem continues contact Fuji Xerox...

Page 164: ...n the indicated paper tray Pull out the paper tray indicated on the LCD and remove all jammed paper Manual Feed Manual was selected as the paper source in the printer driver but there is no paper in the manual feed slot Place paper in the manual feed slot Media Mismatch The media type specified in the printer driver differs from the paper type specified in the machine s menu Load the correct type ...

Page 165: ...Replace the toner cartridge with a new one Self Diagnostic The temperature of the fusing unit does not rise to a specified temperature within the specified time Press and hold to turn the machine off wait a few seconds and then turn it on again Leave the machine idle for 15 minutes with the power on The fusing unit is too hot Size Error The paper size defined in the printer driver is not supported...

Page 166: ... Replace Supplies Replace the Drum Unit Clean the Corona Wire 162 ...

Page 167: ...hten the stack when you are adding new paper This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is Jammed in the Paper Tray Paper is Jammed in the Back of the Machine Paper is Jammed inside the Machine Paper is Jammed in the 2 sided Tray 163 ...

Page 168: ...1 Pull the paper tray completely out of the machine 2 Slowly pull out the jammed paper Pulling the jammed paper downward using both hands allows you to remove the paper more easily 3 Fan the stack of paper to prevent further jams and slide the paper guides to fit the paper size 4 Make sure the paper is below the maximum paper mark b b b 5 Put the paper tray firmly back in the machine Related Infor...

Page 169: ...he extremely hot parts inside the machine 2 Open the back cover 3 Pull the blue tabs at the left and right sides toward you to release the fusing unit cover WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them If the green envelope levers inside the back cover are pulled down to the envelope position lift these levers to the ...

Page 170: ... cover If you print on envelopes pull down the green envelope levers to the envelope position again before closing the back cover 6 Close the back cover until it locks in the closed position Related Information Paper Jams 166 ...

Page 171: ...e may generate smoke if you keep operating the product with a paper jammed Switch off the product promptly and contact your local Fuji Xerox representative for more information 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Open the front cover 3 Remove the toner cartridge and drum unit assembly WARNING HOT SURFACE The machine...

Page 172: ...6 Close the front cover Related Information Paper Jams 168 ...

Page 173: ...ow these steps 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 3 At the back of the machine pull the 2 sided tray completely out of the machine 4 Pull the jammed paper out of the machine or out of the 2 sided tray 5 Remove paper that may have jammed under the machine due to stat...

Page 174: ...or the machine to cool down before touching them 7 Use both hands to gently pull the jammed paper out of the back of the machine 8 Close the back cover until it locks in the closed position 9 Put the 2 sided tray firmly back in the rear of the machine 10 Put the paper tray firmly back in the front of the machine Related Information Paper Jams 170 ...

Page 175: ...hen the menu bar appears click Settings Control Panel Hardware and Sound View devices and printers Right click the FX DocuPrint XXXXX Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure that Use Printer Offline is not selected Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound...

Page 176: ...achine supports automatic 2 sided printing Check the paper size setting in the printer driver You must select A4 paper that is 60 to 105 g m2 Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time If you have enabled the Quiet Mode disable the Quiet Mode on the printer driver or the machine s menu setting The ma...

Page 177: ... Monitor the Status of the Machine from Your Computer Windows Monitor the Status of the Machine from Your Computer Mac Cancel a Print Job Clean the Paper Pick up Rollers 173 ...

Page 178: ...toner cartridge Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault If the whole page is too light Toner Save may be turned on Turn off Toner Save mode in the machine s menu settings or the printer driver Clean the drum unit Clean the corona wire on the drum unit Replace the toner cartridge with a new toner cartridge Replace the drum u...

Page 179: ...the printer driver or use thinner paper than you are currently using For models with an LCD Select the appropriate media type in the menu setting Check the machine s environment Conditions such as high humidity can cause hollow print The drum unit may be damaged Replace the drum unit with a new drum unit All black Clean the corona wire inside the drum unit The drum unit may be damaged Replace the ...

Page 180: ... drum unit may be damaged Replace the drum unit with a new drum unit ABCDEFGH abcdefghijk A B C D abcde 0 1 2 3 4 Black toner marks across the page If you use label sheets for laser printers the glue from the sheets may sometimes stick to the drum surface Clean the drum unit See Related Information Clean the Drum Unit Using Drum Dot Print If you used paper that has clips or staples the drum unit m...

Page 181: ...for torn paper in the 2 sided tray Verify the 2 sided tray is inserted completely and the back cover is closed completely Curled or wavy image Check the paper type and quality High temperatures and high humidity will cause paper to curl If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and ...

Page 182: ...edia type setting Envelope creases Make sure the two green levers inside the back cover are pulled down to the envelope position when you print envelopes After you have finished printing reset the levers back to their original position Pull up the levers until they stop Make sure envelopes are printed with the back cover face up output tray opened Make sure envelopes are fed only from the manual f...

Page 183: ...ems Error Messages Where Can I Find My Fuji Xerox Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Fuji Xerox Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly 179 ...

Page 184: ...e the mobile device closer to your Fuji Xerox machine Move your Fuji Xerox machine and the mobile device to an obstruction free area If you are using the PIN Method of WPS make sure you have entered the correct PIN No Device When configuring the Wi Fi Direct network the Fuji Xerox machine cannot find your mobile device Make sure your machine and mobile device are in the Wi Fi Direct mode Move the ...

Page 185: ...g Network Problems Where Can I Find My Fuji Xerox Machine s Network Settings Where Can I Find My Fuji Xerox Machine s Network Settings Print the Network Configuration Report Change Machine Settings from Your Computer 181 ...

Page 186: ...in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confirm the SSID and password When you are configuring the network manually the SSID and password are displayed on your Fuji Xerox machine If your mobile device supports the manual configuration the SSID and password will b...

Page 187: ...Fuji Xerox machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Related Information Network Problems Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Use Wi Fi Direct 183 ...

Page 188: ...e printer icon in the following folder and cancel all documents Windows 7 Click Start Devices and Printers Printers and Faxes Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware and Sound group click View devices and printers Printers Windows 10 and Windows Server 2016 Click Windows System Control Panel In the H...

Page 189: ... Print the WLAN Report Wireless LAN Report Error Codes I Want to Check that My Network Devices are Working Correctly 185 ...

Page 190: ...eck that Ethernet Link Status or Wireless Link Status is Link OK Wired Wireless Check that you can ping the Fuji Xerox machine from your computer Ping the Fuji Xerox machine from your computer using the IP address or the node name in the Windows command prompt or Mac Terminal application ping ipaddress or nodename Successful Your Fuji Xerox machine is working correctly and connected to the same ne...

Page 191: ... your network settings See Related Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Fuji Xerox machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Fuji Xerox machine when I try ...

Page 192: ...vice closer to the wireless access point router or to your Fuji Xerox machine I cannot print Make sure your Fuji Xerox machine is turned on Confirm the network settings See Related Information I am trying to print a multiple page document from an iOS device but ONLY the first page is printing Make sure you are running the latest OS version Refer to the following Apple support article for more info...

Page 193: ...dows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware and Sound 1 group click View devices and printers For Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen...

Page 194: ...Home Troubleshooting Machine Information Machine Information Check the Serial Number Check the Firmware Version Reset Functions Overview Reset Your Fuji Xerox Machine 190 ...

Page 195: ... Number Related Models DocuPrint P235 d DocuPrint P275 dw 1 Press a or b to select the Machine Info option and then press OK 2 Press a or b to select the Serial No option and then press OK The machine displays the serial number on the LCD Related Information Machine Information 191 ...

Page 196: ...sion Related Models DocuPrint P235 d DocuPrint P275 dw 1 Press a or b to display the Machine Info option and then press OK 2 Press a or b to display the Firmware Version option and then press OK The machine displays the firmware version on the LCD Related Information Machine Information 192 ...

Page 197: ...tory Reset function Subdivided reset functions are not available for some models 1 Machine Reset This function resets the following settings Setting Lock Language Setting 2 Network Settings Reset For Network Models Reset the print server back to its default factory settings includes Password and IP Address information 3 Factory Reset Fuji Xerox strongly recommends you perform this operation when y...

Page 198: ...35 d DocuPrint P275 dw 1 Press a or b to display the Initial Setup option and then press OK 2 Press a or b to display the Reset option and then press OK 3 Press a or b to choose the type of reset you want to perform and then press OK 4 Press b 5 Press b for Yes The machine will restart Related Information Machine Information 194 ...

Page 199: ...Home Routine Maintenance Routine Maintenance Replace Supplies Clean the Machine Check the Remaining Part Life 195 ...

Page 200: ...ncy of replacing supplies except toner cartridges will vary depending on the print volume types of media used and powering on off the machine Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water WARNING Never use a vacuum cleaner for spilled toner and residual toner in this product toner cartridge or toner bottle It may cat...

Page 201: ...s of this machine as a result of the use of toner or toner cartridges other than Fuji Xerox Original products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty For best performance use a Fuji Xerox Original drum and toner cartridge Printing with a third party drum unit or toner cartridge may red...

Page 202: ...n 2 Open the front cover 3 Remove the toner cartridge and drum unit assembly from the machine 4 Push down the green lock lever and take the toner cartridge out of the drum unit 5 Unpack the new toner cartridge 6 Remove the protective cover 7 Push the new toner cartridge firmly into the drum unit until you hear it lock into place 198 ...

Page 203: ...ity printing we recommend using only Fuji Xerox Original toner cartridges When you want to buy toner cartridges contact Fuji Xerox Dealer DO NOT unpack the new toner cartridge until you are ready to install it If a toner cartridge is left unpacked for a long time the toner life will be shortened Fuji Xerox strongly recommends you DO NOT refill the toner cartridge provided with your machine We also...

Page 204: ...sembly from the machine 4 Push down the green lock lever and take the toner cartridge out of the drum unit 5 Unpack the new drum unit 6 Push the toner cartridge firmly into the new drum unit until you hear it lock into place Make sure you put the toner cartridge in correctly or it may separate from the drum unit 7 Install the toner cartridge and drum unit assembly back into the machine 200 ...

Page 205: ...fe such as the temperature humidity type of paper type of toner used and so on Under ideal conditions the average drum life is estimated at approximately 12 000 pages based on 1 page per job A4 Letter single sided pages The number of pages may be affected due to a variety of factors including but not limited to media type and media size Because we have no control over the many factors that determi...

Page 206: ...n the inside or outside of the product Doing so could cause a fire Instead use only a dry lint free cloth When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners to avoid catching fire and explosion CAUTION When cleaning this product always switch off and unplug it Access to a...

Page 207: ...Related Information Routine Maintenance Clean the Corona Wire Clean the Drum Unit Using Drum Dot Print Clean the Paper Pick up Rollers 203 ...

Page 208: ...m unit by gently sliding the green tab from left to right and right to left several times Be sure to return the tab to the Home position a The arrow on the tab must be aligned with the arrow on the drum unit If it is not printed pages may have a vertical stripe 4 Install the toner cartridge and drum unit assembly back into the machine 5 Close the front cover of the machine Related Information Clea...

Page 209: ... P235 db DocuPrint P235 d DocuPrint P275 dw DocuPrint P235 db 1 Make sure the machine is in Ready mode 2 Press Go eight times The machine prints the Drum Dot Check Sheet 3 Press and hold to turn the machine off 4 Open the front cover 5 Remove the toner cartridge and drum unit assembly from the machine 6 Push down the green lock lever and take the toner cartridge out of the drum unit 7 Turn the dru...

Page 210: ...mark in drum region 2 9 Turn the edge of the drum unit towards you while looking at the drum surface to find the mark IMPORTANT To avoid print quality problems DO NOT touch the surface of the drum unit only the wheel on the end 10 Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface comes off 206 ...

Page 211: ...e 13 Close the front cover of the machine 14 Press to turn the machine on DocuPrint P235 d DocuPrint P275 dw 1 Make sure the machine is in Ready mode 2 Press a or b to display the Print Reports option and then press OK 3 Press a or b to select the Drum Dot Print option 4 Press Go The machine prints the Drum Dot Check Sheet 5 Press and hold to turn the machine off 6 Open the front cover 7 Remove th...

Page 212: ...n the left side 10 Use the numbered markers next to the drum roller to find the mark on the drum For example a dot in column 2 on the check sheet means that there is a mark in drum region 2 11 Turn the edge of the drum unit towards you while looking at the drum surface to find the mark 208 ...

Page 213: ...face of the photosensitive drum with a sharp object or any liquids 13 Push the toner cartridge firmly into the drum unit until you hear it lock into place Make sure you put the toner cartridge in correctly or it may separate from the drum unit 14 Install the toner cartridge and drum unit assembly back into the machine 15 Close the front cover of the machine 16 Press to turn the machine on Related ...

Page 214: ...o turn the machine off 2 Pull the paper tray completely out of the machine 3 If paper is loaded or something is stuck inside in the paper tray remove it 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad on the paper tray to remove dust 5 Wipe the two pick up rollers inside the machine to remove dust 6 Reload the paper and put the paper tray firmly back ...

Page 215: ...uPrint P275 dw 1 Press a or b to display the Machine Info option and then press OK 2 Press a or b to select the Parts Life option and then press OK 3 Press a or b to select the machine part you want to check and then press OK The LCD displays the approximate remaining part life Related Information Routine Maintenance 211 ...

Page 216: ...se settings and features create shortcuts and work with options displayed on the machine s LCD to make your Fuji Xerox machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 212 ...

Page 217: ...Home Machine Settings Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel General Settings Menu Table for LCD Models 213 ...

Page 218: ...e Machine Settings from the Control Panel General Settings General Settings Set Sleep Mode Countdown About Deep Sleep Mode Set Auto Power Off Mode Reduce Toner Consumption Reduce Printing Noise Change the Language on the LCD 214 ...

Page 219: ... job When the machine is in Sleep Mode it acts as if it is turned off The machine will wake up and start printing when it receives a print job Use these instructions to set a time delay countdown before the machine enters Sleep Mode 1 Press a or b to select the General Setup option and then press OK 2 Press a or b to select the Ecology option and then press OK 3 Press a or b to select the Sleep Ti...

Page 220: ...time is based on your specific model and settings Deep Sleep mode uses less power than Sleep mode Applicable Models Machine s Control Panel in Deep Sleep Mode Conditions That Will Wake the Machine DocuPrint P235 db The Ready LED is dimmed The machine receives a job Someone presses a button on the control panel DocuPrint P235 d DocuPrint P275 dw The LCD displays Deep Sleep The machine receives a jo...

Page 221: ... front cover is closed and the power cord is plugged in 2 Press to turn on the machine and make sure only the Ready LED lights up 3 Press Go four times to turn the function On or Off All LEDs blink twice when Auto Power Off Mode is turned on All LEDs blink once when Auto Power Off Mode is turned off DocuPrint P235 d DocuPrint P275 dw Select how long the machine must be in Deep Sleep Mode before it...

Page 222: ...ve is set to on the print on your documents appears lighter We DO NOT recommend using the Toner Save feature for printing photo or greyscale images 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Ecology option and then press OK 3 Press a or b to display the Toner Save option and then press OK 4 Press a or b to display On and then press Go Related...

Page 223: ...er cord is plugged in 3 Hold down Go as you press to turn on the machine Keep Go pressed down until the Toner Drum and Paper LEDs light up 4 Press Go 11 times to turn the function On or Off All LEDs blink twice when you turn on the Quiet Mode All LEDs blink once when you turn off the Quiet Mode DocuPrint P235 d DocuPrint P275 dw 1 Press a or b to display the General Setup option and then press OK ...

Page 224: ...dels DocuPrint P235 d DocuPrint P275 dw Change the LCD language if needed This feature is not available in some countries 1 Press a or b to display the Initial Setup option and then press OK 2 Press a or b to display the Local Language option and then press OK 3 Press a or b to display your language and then press Go Related Information General Settings 220 ...

Page 225: ...Home Machine Settings Change Machine Settings from the Control Panel Menu Table for LCD Models Menu Table for LCD Models Access Menus and Change Your Machine s Settings Settings Tables 221 ...

Page 226: ...rint P275 dw Use the control panel to access the machine s menus and change various settings 1 Scroll through each menu level by pressing a or b 2 When the option you want appears on the LCD press OK The LCD displays the next menu level 3 Press a or b to scroll to your selection 4 Press OK or Go 5 When you have finished setting an option the LCD displays a confirmation message Related Information ...

Page 227: ...rtridge Sleep Time Set how much time will pass before the machine enters Power Saving mode Quiet Mode Decrease printing noise Auto Power Off Set the number of hours that the machine will remain in Deep Sleep mode before going into Power Off mode Panel Control Button Repeat Set the time for the LCD message to change when holding a or b at intervals Message Scroll Set the time in seconds that an LCD...

Page 228: ...nt pitch The Font Pitch menu appears when you choose I012 to I018 I031 to I037 or I097 to I109 in Font No setting Font Point Set the font size The Font Point menu appears when you choose I000 to I011 I019 to I030 or I038 to I096 in Font No setting Symbol Set Select the symbol or character set Table Print Print the code table Auto LF ON CR CR LF OFF CR CR Auto CR ON LF LF CR FF FF CR or VT VT CR OF...

Page 229: ... Display the MAC address of the machine Set to Default Restore wired network settings of your machine to the factory settings Wired Enable Turn the wired interface on or off WLAN TCP IP Boot Method Choose the IP method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Config Select the W...

Page 230: ...ew your machine s device name SSID Display the Group Owner s SSID IP Address Display your machine s IP Address Status Info Status Display the Wi Fi Direct network status Signal Display the current Wi Fi Direct network signal strength When your machine acts as Group Owner the LCD always displays Strong Channel Display the channel in use when the Status is G O Active or Client Active Speed Display t...

Page 231: ...r machine to the factory settings 1 On connection to the network if the machine s Boot Method is Auto the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP If a boot server cannot be found an APIPA IP address will be allocated such as 169 254 001 254 000 255 If the Boot Method of the machine is set to Static you must manually enter an IP address from the ma...

Page 232: ...settings that you have changed Network Reset Restore all network settings back to the factory settings Factory Reset Restores all the machine s settings to the factory defaults Perform this operation when you dispose of your machine Local Language Select the LCD language for your country Related Information Menu Table for LCD Models 228 ...

Page 233: ...achine Settings from Your Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Where Can I Find My Fuji Xerox Machine s Network Settings Network Management Software and Utilities 229 ...

Page 234: ... Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set a Login Password for Web Based Management Network Management Software and Utilities 230 ...

Page 235: ...fer Protocol over Secure Socket Layer HTTPS Type your machine s IP address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 11 Edge for Windows and Safari 9 10 11 for Mac Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address prog...

Page 236: ...68 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon...

Page 237: ...ble a NetBIOS name you can also use the node name For example http fxnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click Administrator 5 Type the password you want to use in the En...

Page 238: ...Home Appendix Appendix Specifications How to Enter Text on Your Fuji Xerox Machine Supplies Contacting Fuji Xerox 234 ...

Page 239: ... db DocuPrint P235 d Approximately 460 W at 25 C DocuPrint P275 dw Approximately 510 W at 25 C Printing Quiet Mode 1 For Taiwan Approximately 255 W at 25 C Except for Taiwan Approximately 265 W at 25 C Ready 1 Approximately 48 W at 25 C Sleep 1 For Taiwan Approximately 3 9 W Except for Taiwan DocuPrint P235 db Approximately 5 7 W DocuPrint P235 d DocuPrint P275 dw Approximately 6 0 W Deep Sleep 1 ...

Page 240: ...on Print Media Specifications Paper Input Paper Tray Standard Paper Type Plain Paper Thin Paper Recycled Paper Thick Paper Paper Size For Taiwan A4 Letter B5 JIS A5 A5 Long Edge A6 Executive 病歴摘要紙 210x270mm For Australia New Zealand Fiji Island Papua New Guinea Vanuatu Island and Korea A4 Letter A5 A5 Long Edge A6 Executive For Malaysia Hong Kong Brunei Singapore Macao Vietnam Laos Myanmar Thailan...

Page 241: ... environment Printer Specifications Automatic 2 sided Print Yes Emulation DocuPrint P235 db GDI DocuPrint P235 d DocuPrint P275 dw GDI PCL6 PostScript 3 Resolution 600 x 600 dpi HQ1200 2400 x 600 dpi quality 1200 x 1200 dpi Print Speed 4 5 1 sided print DocuPrint P235 db DocuPrint P235 d Up to 30 pages minute A4 size Up to 32 pages minute Letter size DocuPrint P275 dw Up to 34 pages minute A4 size...

Page 242: ...PD Custom Raw Port Port9100 SMTP Client IPP IPPS FTP Server SNMPv1 v2c v3 HTTP HTTPS server TFTP client and server ICMP Web Services Print Protocols IPv6 NDP RA DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS SMTP Client FTP Server SNMPv1 v2c v3 HTTP HTTPS server TFTP client and server ICMPv6 Web Services Print Network Security Wired SMTP AUTH SNMP v3 SSL TLS SMTP HTTP ...

Page 243: ...r 2016 Mac Operating System macOS v10 11 x Printing Intel Processor 80 MB macOS v10 12 x macOS v10 13 x 1 Third party USB ports are not supported 2 Supported models only DocuPrint P235 d DocuPrint P275 dw 3 Supported models only DocuPrint P275 dw For the latest driver updates go to your model s page on the Fuji Xerox website at http www fujixeroxprinters com All trademarks brand and product names ...

Page 244: ...Hold down or repeatedly press a or b to select a character from this list 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ space _ Press OK when the character or symbol you want is displayed and then enter the next character Press Back to delete characters entered incorrectly Related Information Appendix Configure Your Machine for a Wireless Network Using the Machine s Control Panel ...

Page 245: ...ly 3 000 pages 1 2 DocuPrint P235 db DocuPrint P235 d DocuPrint P275 dw 1 Approximate cartridge yield is declared in accordance with ISO IEC 19752 2 A4 Letter simplex pages The average inbox toner life is estimated at approximately 1 200 pages based on 1 page per job A4 or Letter size single sided pages Drum Unit Supply Model Name Approximate Life Page Yield Applicable Models CT351134 Approximatel...

Page 246: ...drivers to their default configuration and settings verification of functionality of Fuji Xerox supplied products replacement of customer replaceable units clearing paper misfeeds and cleaning the unit and other prescribed routine and preventative maintenance If the Customer s product contains features that enable Fuji Xerox or its authorized service representative to diagnose and repair problems ...

Page 247: ...DocuPrint P235 db DocuPrint P235 d DocuPrint P275 dw Online User s Guide ME8155E2 1 Edition 1 December 2017 ...

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