Fuji Xerox DocuPrint P205 b Page 99 User Manual Download

Page: 99 / 159

Troubleshooting

Clearing Jams

This section includes:

• "Avoiding Jams" on page 99
• "Identifying the Location of Paper Jams" on page 100
• "Clearing Paper Jams From the Front of the Printer" on page 101
• "Clearing Paper Jams From the Back of the Printer" on page 102
• "Clearing Paper Jams From the Center Output Tray" on page 104
• "Jam Problems" on page 106

Careful selection of appropriate print media and proper loading allow you to avoid most jams.

See also:

• "About Print Media" on page 56
• "Supported Print Media" on page 60

NOTE:

•

Before buying large quantities of any print media, it is recommended that you try a sample first.

Summary of Contents for DocuPrint P205 b

Page 1: ...DocuColor C1190 FS User Guide Edition 1 December 2008 ME4326E2 1 User Guide DocuPrint P205 b ...

Page 2: ...opies and Printouts 22 Product Features 23 1 Specifications 25 2 Basic Operation 29 Main Components 30 Front View 31 Rear View 32 Operator Panel 33 Turning On the Printer 34 Power Saver Mode 35 Setting the Time for the Power Saver Mode 36 Exiting the Power Saver Mode 37 3 Printer Management Software 39 Print Driver 40 Printer Setting Utility Windows Only 41 SimpleMonitor Windows Only 42 Launcher W...

Page 3: ...xtension 77 Printing 78 Sending a Job to Print 79 Canceling a Print Job 80 Selecting Printing Options 81 Printing Custom Size Paper 86 Checking Status of Print Data 88 Printing a Report Page 89 Printer Settings 90 6 Using the Operator Panel 91 Resetting to Factory Defaults 92 Understanding the Operator Panel Lights 93 Light Sequences 94 7 Troubleshooting 97 Clearing Jams 98 Avoiding Jams 99 Identi...

Page 4: ...8 SimpleMonitor Alerts 129 Obtaining the Product Information 130 Non Genuine Mode 131 The Printer Setting Utility 132 8 Maintenance 133 Replacing the Toner Cartridge 134 Overview 135 Removing the Toner Cartridge 136 Installing a Toner Cartridge 138 Ordering Supplies 140 Consumables 141 When to Order a Toner Cartridge 142 Recycling Supplies 143 Storing Consumables 144 Managing the Printer 145 Check...

Page 5: ...4 ...

Page 6: ...y operating information about the printer function Please read this guide to achieve the best performance from this printer This guide assumes you are familiar with computers After reading this guide keep it safe and handy for future reference DocuPrint P205 b User Guide Help Copyright 2010 by Fuji Xerox Co Ltd Fuji Xerox Co Ltd October 2010 Edition 2 No ME4894E2 1 ...

Page 7: ...s manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures IMPORTANT 1 This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied or modified in whole or part without the written consent of the publisher 2 Parts of this manual are subject to change without prior notice 3 W...

Page 8: ...y step instructions on how to set up your printer User Guide HTML File this guide Describes how to get ready to print and set various features It also covers the operator panel indicators troubleshooting tips and maintenance information This guide is on the Software Pack CD ROM Operator Panel Guide Describes the icons assigned to the buttons or indicators on the operator panel ...

Page 9: ...Using This Guide 8 Using This Guide This section includes Organization on page 9 Conventions on page 10 ...

Page 10: ... the Print Driver Describes the basic information about how to connect the printer to your computer and how to install the print driver 5 Printing Basics Describes the supported paper how to load paper and how to print data using various print features 6 Using the Operator Panel Describes the indicators on the operator panel 7 Troubleshooting Describes the troubleshooting tips for printer problems...

Page 11: ... must be read and followed NOTE Additional information that merits emphasis See also References within this guide 3 Orientation of documents or paper is described in this guide as follows Long Edge Feed LEF Loading the document or paper in landscape orientation Short Edge Feed SEF Loading the document or paper in portrait orientation LEF Orientation SEF Orientation Paper feed direction Paper feed ...

Page 12: ...for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or fatal injuries Used for items that if not followed strictly can cause injuries to user or damages to machine A symbol for items to pay attention to when handling machine Follow instructions carefully ...

Page 13: ...pere and voltage of this product See the data plate on the rear panel of this product for its rated ampere and voltage Never touch the power cord with wet hands It may cause electric shock Do not place an object on the power cord Always keep the plug connection free of dust The dusty and damp environment may bring about minute electric current in a connector It may generate heat and eventually cau...

Page 14: ... off this product and check if the power cord is plugged firmly into an electrical outlet the plug is not excessively heated rusted or bent the plug and electrical outlet are free of dust and the power cord is not cracked or worn down Once you notice any unusual condition switch off and unplug this product first and contact your local Fuji Xerox representative ...

Page 15: ...In the hot humid dusty or poorly ventilated environment In the place receiving direct sunlight Near cookers or humidifiers Locate this product on a level and sturdy surface that can withstand a weight of 4 6 Kg Otherwise if tilted the product may fall over and cause injuries Locate this product in a well ventilated area Do not obstruct ventilation openings of the product Keep the minimum clearance...

Page 16: ...ox supplies Otherwise it may cause some defects To keep this product in a good performance and condition always use it in the following environment Temperature 10 32 C Humidity 10 85 When the product is left in a chilly room and the room is rapidly warmed up by heater dew condensation may form inside the product and cause a partial deletion on printing 10 10 10 10 Left Left Right Right Front Front...

Page 17: ...of this product Do not place any of the followings on the product Liquid container such as flower vases or coffee cups Metal parts such as staples or clips Heavy objects If liquid is spilled over or metal parts are slipped into the product it may cause electric shock or a fire accident Do not use conductive paper such as origami paper carbonic paper or conductively coated paper When paper jam occu...

Page 18: ...r Otherwise it may cause injuries or burns Switch off the product promptly and contact your local Fuji Xerox representative Ventilate well during extended operation or mass copying It may affect the office air environment due to odor such as ozone in a poorly ventilated room Provide proper ventilation to ensure the comfortable and safe environment ...

Page 19: ...ox representative for its disposal Keep toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately When replacing toner cartridges be careful not to spill the toner In case of any toner spills avoid contact with clothes skin eyes and mouth as well as inhalation If toner spills onto your ski...

Page 20: ... and Caution Labels Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature or High Voltage marks on ...

Page 21: ... of resources Fuji Xerox reuses returned toner cartridges to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges no longer needed Do not open toner cartridges containers Return them to your local Fuji Xerox representative ...

Page 22: ... instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this product does cause harmful interference to radio or television reception which can be determined by turning this product off and on the user is encouraged to try to correct the interference by one or more of the following measures ...

Page 23: ...ples of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt c...

Page 24: ...ront and back sides of a single sheet of paper manually This feature allows you to reduce the paper consumption For more information see Manual Duplex Printing Windows Print Driver Only on page 74 N Up Print N up enables you to print multiple pages on a single sheet of paper This feature allows you to reduce the paper consumption For more information see the print driver s help ...

Page 25: ...Product Features 24 ...

Page 26: ...ain paper is fed from the Multipurpose feeder MPF Monochrome 1 Sided 2 24sheets min IMPORTANT 1 Print speed may decrease due to factors such as paper type paper size and printing conditions 2 When continuously printing a single document of A4 First print Monochrome 22 seconds A4 Fed from the Multipurpose feeder MPF IMPORTANT Measurements based on Fuji Xerox test pattern Time from printer startup u...

Page 27: ...elopes use envelopes that do not have adhesive applied The type of paper being used and environmental conditions can affect printing quality Because of this it is recommended that you test print and confirm proper print quality before using the printer Paper capacity Standard Multipurpose feeder MPF 150 sheets IMPORTANT Fuji Xerox P paper 64 gsm Output tray capacity Standard approximately 100 shee...

Page 28: ... acoustic power level LwAd Unit dB A radiated sound pressure bystander position Power consumption Maximum 990 W During the Sleep mode 4 0 W or less Average During standby 62 W During continuous monochrome printing 380 W IMPORTANT Low Power Mode 7 8 W average Dimensions main unit only 358 W 197 D 1 208 H mm IMPORTANT 1 When the Multipurpose feeder MPF is closed Weight 4 6 kg including consumables U...

Page 29: ...Specifications 28 ...

Page 30: ...29 Basic Operation 2 Basic Operation This chapter includes Main Components on page 30 Turning On the Printer on page 34 Power Saver Mode on page 35 ...

Page 31: ...Basic Operation 30 Main Components This section provides an overview of your DocuPrint P205 b This section includes Front View on page 31 Rear View on page 32 Operator Panel on page 33 ...

Page 32: ...ew 1 Output Tray Extension 2 Center Output Tray 3 Operator Panel 4 Power Switch 5 Toner Access Cover 6 Paper Width Guides 7 Multipurpose Feeder MPF 8 Front Cover 9 Slide Bar 10 Length Guide 11 Paper Cover 11 10 9 8 7 6 4 3 2 1 5 ...

Page 33: ...Basic Operation 32 Rear View 1 Levers 2 Transfer Belt 3 Paper Feed Roller 4 Paper Chute 5 Transfer Roller 6 Rear Cover 7 Rear Cover Handle 8 Power Connector 9 USB Port 1 2 7 5 3 4 6 8 9 ...

Page 34: ...rint job Press this button to exit the Power Saver mode Press this button to continue a pending job in an error state such as misfeeding after checking that paper is loaded properly The LEDs provide information on the status of the printer See also Understanding the Operator Panel Lights on page 93 LED Status Condition Error Umber on An error occurred Umber blinks A fatal error occurred Ready Gree...

Page 35: ...xtension cords or power strips The printer should not be connected to an uninterruptible power supply UPS system 1 Connect the power cord to the power connector on the rear of your printer 2 Connect the other end of the cord to the power source 3 Turn on the printer ...

Page 36: ...ow Power mode one minute after the last job is finished The printer then switches to the Sleep mode after another 10 minutes of inactivity In the Power Saver mode the Ready LED blinks slowly The factory default settings of 1 minute Low Power mode and 10 minutes Sleep mode are changeable within the range of 1 30 minutes Low Power mode and 6 11 minutes Sleep mode The printer returns to the ready to ...

Page 37: ...ic DocuPrint P205 b Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab 3 Select System Settings from the list at the left side of the page The System Settings page i...

Page 38: ...c Operation Exiting the Power Saver Mode The printer automatically exits the Power Saver mode when it receives a job from a computer To manually exit the Power Saver mode press the button on the operator panel ...

Page 39: ...Basic Operation 38 ...

Page 40: ...D ROM that is shipped with your printer to install a combination of software programs depending on your operating system This chapter includes Print Driver on page 40 Printer Setting Utility Windows Only on page 41 SimpleMonitor Windows Only on page 42 Launcher Windows Only on page 43 ...

Page 41: ...the print driver from the Software Pack CD ROM The print driver enables your computer and printer to communicate and provides access to your printer features See also Installing Print Driver on Computers Running Windows on page 48 Installing Print Driver on Computers Running Mac OS X on page 51 ...

Page 42: ... you to view or specify the system settings You can also diagnose the system settings by using the Printer Setting Utility The Printer Setting Utility consists of the Printer Settings Report Printer Maintenance and Diagnosis tabs The Printer Setting Utility can be installed from the Software Pack CD ROM ...

Page 43: ...ow appears The Printer Status window alerts you when there is a warning or when an error occurs for example when a paper jam occurs or toner is running low By default the Printer Status window launches automatically when an error occurs You can specify the conditions for starting the Printer Status window in Printer Status Window Properties To change the pop up settings for the Printer Status wind...

Page 44: ...her window provides three buttons Status Window Printer Setting Utility and Troubleshooting To exit click the X button at the top right of the window For details click the Help button icon of each application The Launcher can be installed from the Software Pack CD ROM Status Window Click to open the Printer Status window See also SimpleMonitor Windows Only on page 42 Printer Setting Utility Click ...

Page 45: ...Printer Management Software 44 ...

Page 46: ...t Driver 4 Installing the Print Driver This chapter includes Connecting Your Printer on page 46 Installing Print Driver on Computers Running Windows on page 48 Installing Print Driver on Computers Running Mac OS X on page 51 ...

Page 47: ...lling the Print Driver 46 Connecting Your Printer Your DocuPrint P205 b interconnection cable must meet the following requirement Connection Type Connection Specifications USB USB 2 0 compatible 1 USB Port 1 ...

Page 48: ...erver 2008 64 bit Edition Windows Server 2008 R2 Windows Vista Windows Vista 64 bit Edition Windows 7 Windows 7 64 bit Edition Mac OS X 10 4 11 10 5 8 10 6 To attach the printer to a computer 1 Ensure that the printer and computer are turned off and unplugged from the power source outlet 2 Connect the smaller USB connector into the USB port at the back of the printer and the other end of the cable...

Page 49: ...Installing the Print Driver 48 Installing Print Driver on Computers Running Windows This section includes Inserting the Software Pack CD ROM on page 49 USB Connection Setup on page 50 ...

Page 50: ...ur computer s CD ROM drive to start Easy Install Navi NOTE If the CD does not automatically launch click Start start for Windows XP All Programs for Windows Vista and Windows 7 Accessories for Windows Vista and Windows 7 Run and then enter D setup exe where D is the drive letter of your CD and then click OK ...

Page 51: ...llation software proceeds to the next page automatically NOTE If the installation software does not automatically proceed to the next page click Install 4 Select Typical Installation recommended to perform the standard installation and then click Install For the custom installation select Custom Installation and then click Next Select the items that you want to install and then click Install 5 Cli...

Page 52: ...51 Installing the Print Driver Installing Print Driver on Computers Running Mac OS X This section includes Installing the Driver on page 52 ...

Page 53: ...to change the installation location click Change Install Location 8 Enter the administrator s name and password and then click OK 9 Click Close to complete the installation Adding a Printer on Mac OS X 10 5 8 10 6 or Later Version s 1 Turn off the printer and your computer 2 Connect the printer and your computer with the USB cable 3 Turn on the printer and your computer 4 Display the System Prefer...

Page 54: ...er Setup Utility NOTE You can find Printer Setup Utility in the Utilities folder in Applications 5 Confirm your USB printer is added to Printer List If your USB printer is not displayed execute the following procedures 6 Click Add 7 Click Default Browser in the Printer Browser dialog box 8 Select the printer connected via USB from the Printer Name list Name Location and Print Using are automatical...

Page 55: ...Installing the Print Driver 54 ...

Page 56: ...55 Printing Basics 5 Printing Basics This chapter includes About Print Media on page 56 Supported Print Media on page 60 Loading Print Media on page 63 Printing on page 78 ...

Page 57: ... Guidelines on page 59 Using paper that is not appropriate for the printer can cause paper jams image quality problems or printer failure To achieve the best performance from your printer we recommend you to use only the paper described in this section When using paper other than that recommended contact the Fuji Xerox local representative office or an authorized dealer ...

Page 58: ... a label has been removed from a sheet Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips Print all envelopes single sided only Some wrinkling and embossing may occur when printing envelopes Do not overload the paper tray Do not load print media above the fill line on the inside of the paper width guides Adjust the paper width guides to fit the...

Page 59: ...er or carbonless copy paper Paper with a rough surface such as Japanese paper pulp paper or fibrous paper Envelopes that are not flat or that have clasps windows or adhesives with release strips Padded envelopes Tack film Water transfer paper Textile transfer paper Perforated paper Leather paper embossed paper Conductive paper such as origami paper carbonic paper or conductively coated paper Wrink...

Page 60: ... temperatures and relative humidity Avoid attics kitchens garages and basements for storing print media Store print media flat Print media should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where print media is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packagin...

Page 61: ...akdown and damage to your printer To use the features of this printer effectively use the suggested print media that is recommended here IMPORTANT The toner may come off the print media if it gets wet by water rain steam and so on For details contact the Fuji Xerox local representative office or an authorized dealer ...

Page 62: ...875 7 5 inches Envelope Monarch LEF 7 5 3 875 inches Envelope DL SEF 110 220 mm Envelope DL LEF 220 110 mm Envelope C5 SEF 162 229 mm Postcard 100 148 mm Postcard 148 200 mm Yougata 2 SEF 114 162 mm Yougata 2 LEF 162 114 mm Yougata 3 SEF 98 148 mm Yougata 3 LEF 148 98 mm Yougata 4 105 235 mm Yougata 6 98 190 mm Younaga 3 120 235 mm Nagagata 3 120 235 mm Nagagata 4 90 205 mm Kakugata 3 216 277 mm C...

Page 63: ...dia in the Multipurpose Feeder MPF on page 66 Loading Envelope in the Multipurpose Feeder MPF on page 69 Printing on print media that differs from the paper size or paper type selected on the print driver may lead to paper jams To ensure that printing is correctly done select the correct paper size and paper type ...

Page 64: ...ps prevent jams and ensures trouble free printing Before loading print media identify the recommended print side of the print media This information is usually on the print media package NOTE After loading paper in the feeder specify the same paper type on the print driver ...

Page 65: ...s 64 Capacity Multipurpose feeder MPF can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper One sheet of coated paper 16 2 mm 0 64 inches of post cards Five envelopes 16 2 mm 0 64 inches of labels ...

Page 66: ...65 Printing Basics Print Media Dimensions The multipurpose feeder MPF accepts print media within the following dimensions Width 76 2 215 9 mm 3 00 8 50 inches Length 127 355 6 mm 5 00 14 00 inches ...

Page 67: ...do not remove the paper cover while printing is in progress Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Pull the slide bar forward until it stops 3 Pull the length guide forward until it stops 4 Adjust the paper width guides to their maximum width ...

Page 68: ...then fan them Straighten the edges of the stack on a level surface 6 Load print media on the multipurpose feeder MPF with the top edge first and with the recommended print side facing up 7 Adjust the paper width guides until they rest lightly against the edges of the stack of print media ...

Page 69: ...nt media NOTE Depending on the size of print media first slide the slide bar backward until it stops and then pinch the length guide and slide it backward until it touches print media 9 Insert the paper cover into the printer and then align the paper cover to the marking on the paper tray ...

Page 70: ...dia is loaded in the multipurpose feeder MPF you must specify the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driver refer to the online Help provided for the print driver Loading Envelope in the Multipurpose Feeder MPF NOTE When you print on envelopes be sure to specify the envelope setting on the print driver If not sp...

Page 71: ...p side facing down and the flap turned to the right To prevent DL Monarch Yougata 2 and Yougata 3 from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you NOTE When you load the envelopes in the long edge feed LEF orientation be sure to specify the landscape orientation on the print driver ...

Page 72: ... cause damage to the printer NOTE If you do not load envelopes in the multipurpose feeder MPF right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the multipurpose feeder MPF If envelopes are still not fed correctly add some bending to the flap of the envelopes as shown in the following illustration The amount of the be...

Page 73: ...r Setup Navigator on the print driver Loading Postcard in the Multipurpose Feeder MPF NOTE When you print on postcards be sure to specify the postcard setting on the print driver to get the optimum print result When Loading Postcard Load the postcard with the side to be printed on facing up and the top edge of the postcard in first ...

Page 74: ... w postcard with the side to be printed on facing up and the left edge of the w postcard in first NOTE To confirm the correct orientation of each print media such as postcards see the instruction on the Envelope Paper Setup Navigator on the print driver ...

Page 75: ...ding Print Media in the Multipurpose Feeder MPF on page 76 NOTE When printing on curled paper straighten the paper and then insert it into the feeder When you start manual duplex printing the instruction window appears Note that the window cannot be reopened once it is closed Do not close the window until duplex printing is complete ...

Page 76: ... then click Preferences 3 Select the Paper Output tab From Duplex select either Flip on Short Edge or Flip on Long Edge to define the way 2 sided print pages are bound o 4 From Paper Size select the size of the document to be printed 5 From Paper Type select the paper type to be used 6 Click OK to close the Printing Preferences dialog box 7 Click Print in the Print dialog box to start printing IMP...

Page 77: ... printed remove the paper stack from the center output tray NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Stack the prints and set them as they are with the blank side facing up into the multipurpose feeder MPF and then press the button on the operator panel Pages are printed in order of page 1 rear of page 2 page 3 rear of page 4 and then page 5 rear of p...

Page 78: ...s designed to prevent print media from falling from the printer after the print job is complete Before printing a document ensure that the output tray extension is fully opened The output tray extension is opened by two steps At the secondary step extend it fully until it clicks ...

Page 79: ... printer and how to cancel a job This section includes Sending a Job to Print on page 79 Canceling a Print Job on page 80 Selecting Printing Options on page 81 Printing Custom Size Paper on page 86 Checking Status of Print Data on page 88 Printing a Report Page on page 89 Printer Settings on page 90 ...

Page 80: ...ou are not familiar with a feature in the print driver window open the online Help for more information To print a job from a typical Windows application 1 Open the file you want to print 2 From the File menu select Print 3 Verify that the correct printer is selected in the dialog box Modify the system settings as needed such as the pages you want to print or the number of copies 4 To adjust syste...

Page 81: ...he right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press the Delete key 4 Click Yes on the Printers dialog box to cancel a print job Canceling a Job From the Desktop 1 Click start Printers and Faxes for Windows XP Click Start Printers and Faxes for Windows Server 2003 Click Start Devices and Printe...

Page 82: ...To select printer preferences 1 Click start Printers and Faxes for Windows XP Click Start Printers and Faxes for Windows Server 2003 Click Start Devices and Printers for Windows 7 and Windows Server 2008 R2 Click Start Control Panel Hardware and Sound Printers for Windows Vista and Windows Server 2008 A list of available printers appears 2 Right click the icon for your printer and then click Print...

Page 83: ...access the Print dialog box 2 Select the FX DocuPrint P205 b and click Preferences to open the print driver 3 Make selections on the driver tabs See the following table for specific printing options NOTE In Windows you can save current printing options with a distinctive name and apply them to other print jobs Make selections on the Paper Output Graphics Layout Watermarks Forms tab and then click ...

Page 84: ...Paper Setup Navigator Printer Status Restore Defaults Graphics tab Image Quality Toner Saving Mode Image Enhancement Screen Image Settings Apply to All Elements Apply to Selected Element Brightness Contrast Restore Defaults Layout tab Image Orientation Multiple Up Poster Mixed Document Output Size Reduce Enlarge Margin Shift Margin Restore Defaults Windows XP Windows Server 2003 Windows Vista Wind...

Page 85: ...ve each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 4 Click Print to print the job Mac OS X Print Driver Printing Options The table shown below uses Mac OS X 10 6 TextEdit as an example Printing options for Mac OS X Item Printing Options Copies Collated Pages Paper Size Orientation Layout Pag...

Page 86: ...gs Image Quality Image Rotation 180 Degree Toner Saving Mode Barcode Mode Image Enhancement 2 Color Balance Low Density K Medium Density K High Density K 3 Paper Handling Paper Type 4 Printer Specific Options Skip Blank Pages Summary Item Printing Options ...

Page 87: ...with administrator rights to change the settings Users without the rights of administrator can only view the contents 1 Click start Printers and Faxes 2 Right click the icon for your printer and then select Properties 3 Select the Configuration tab 4 Click Custom Paper Size 5 Select the custom setup you want to define from Details 6 Specify the length of the short edge and long edge under Change S...

Page 88: ... the custom size from Paper Size in step 4 select Same as Paper Size 8 Click OK 9 Click Print in the Print dialog box to start printing Using the Mac OS X Print Driver This section explains the procedure using Mac OS X 10 6 TextEdit as an example 1 From the File menu select Page Setup 2 Select the printer as the printer to be used from Format For 3 From Paper Size select Manage Custom Sizes 4 In t...

Page 89: ...ays the Settings screen and allows you to modify the SimpleMonitor settings Click the name of the desired printer listed on the Printer Selection window The Printer Status window appears You can check the printer status and print job status For more information about SimpleMonitor see Help The following procedure uses Windows XP as an example 1 Click start All Programs 2 Select Fuji Xerox 3 Select...

Page 90: ...Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific DocuPrint P205 b Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Settings Report tab 3 Select Rep...

Page 91: ...ty NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab 3 Select the desired menu item Each menu item has a list of values for the menu item A value can be A phrase or word to describe a sett...

Page 92: ...91 Using the Operator Panel 6 Using the Operator Panel This chapter includes Resetting to Factory Defaults on page 92 Understanding the Operator Panel Lights on page 93 ...

Page 93: ...ar cover 3 While holding down the button on the operator panel turn on the printer Ensure that the Ready LED and Error LED blink If the LEDs do not blink turn off the printer and then execute step 3 again 4 Close the rear cover The printer starts initializing the Non Volatile Memory NVM IMPORTANT Never attempt to turn off the printer The printer will cease to function The printer restarts automati...

Page 94: ...ng the Operator Panel Lights The operator panel lights mean different things depending on their sequence Umber and green lights that are off on or blinking indicate printer conditions LED Off On Fast Blink Slow Blink 1 Error None 2 Ready 1 2 ...

Page 95: ...artridge on page 134 Returning from Sleep mode In Power Saver mode See also Power Saver Mode on page 35 No paper is loaded Load paper and then press the button on the operator panel See also Loading Print Media in the Multipurpose Feeder MPF on page 66 The wrong size of paper is loaded See also Loading Print Media in the Multipurpose Feeder MPF on page 66 Paper jam occurred See also Clearing Jams ...

Page 96: ...error etc Turn off the printer and then on A fatal error occurred Turn off the printer and then on Contact the Fuji Xerox local representative office or an authorised dealer if this error occurs repeatedly 1 Load paper for the second side odd pages and press the button on the operator panel See also Manual Duplex Printing Windows Print Driver Only on page 74 1 2 Printer Status Error Ready ...

Page 97: ...Using the Operator Panel 96 ...

Page 98: ...earing Jams on page 98 Basic Printer Problems on page 107 Display Problems on page 108 Printing Problems on page 109 Print Quality Problems on page 111 Other Problems on page 125 Contacting Service on page 126 Getting Help on page 127 Non Genuine Mode on page 131 ...

Page 99: ... Paper Jams From the Back of the Printer on page 102 Clearing Paper Jams From the Center Output Tray on page 104 Jam Problems on page 106 Careful selection of appropriate print media and proper loading allow you to avoid most jams See also About Print Media on page 56 Supported Print Media on page 60 NOTE Before buying large quantities of any print media it is recommended that you try a sample fir...

Page 100: ... you load it If a jam occurs with print media try feeding one sheet at a time through the multipurpose feeder MPF Do not use print media that you have cut or trimmed Do not mix print media sizes weights or types in the same print media source Ensure that the recommended print side is face up when you insert the print media Keep print media stored in an acceptable environment Ensure that all cables...

Page 101: ...jams may occur along the print media path CAUTION Do not attempt to remove a paper jammed deeply inside the product particularly a paper wrapped around a Fusing Unit or a heat roller Otherwise it may cause injuries or burns Switch off the product promptly and contact your local Fuji Xerox representative 1 Center Output Tray 2 Transfer Belt 3 Levers 4 Rear Cover 5 Front Cover 6 Multipurpose Feeder ...

Page 102: ...rint media path 1 Remove the paper cover 2 Remove any paper jammed from the front of the printer 3 Replace the paper cover in the printer 4 To restore the printer press the button on the operator panel according to the instructions of the Printer Status window IMPORTANT Do not use excessive force on the paper cover Doing so could damage it or the inside of the printer ...

Page 103: ... before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the back of the printer ...

Page 104: ...103 Troubleshooting 4 Lower the levers to their original position 5 Close the rear cover ...

Page 105: ...ot clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the back of the printer If no paper is found in the paper path then remove any paper...

Page 106: ...105 Troubleshooting 4 Lower the levers to their original position 5 Close the rear cover ...

Page 107: ...e take any of the following actions For thick paper use the one that is 163 gsm or less For postcard the one up to 190 gsm is available For thin paper use the one that is 60 gsm or more For the envelope ensure that it is properly loaded in the multipurpose feeder MPF as instructed in Loading Envelope in the Multipurpose Feeder MPF on page 69 If the envelope is deformed correct it or use another en...

Page 108: ...ected to the printer and to a properly grounded electrical outlet The printer is turned on The electrical outlet is not turned off at any switch or breaker Other electrical equipment plugged into the outlet is working If you have checked all of the above and still have a problem turn off the printer wait for 10 seconds and then turn on the printer This often fixes the problem ...

Page 109: ...Troubleshooting 108 Display Problems Problem Action After the printer is turned on the Ready LED is not lit Turn off the printer wait for 10 seconds and turn on the printer ...

Page 110: ...ng it Ensure that the print media is loaded correctly Ensure that the paper width guides and length guide are adjusted correctly Do not overfill the print media sources Do not force print media into the multipurpose feeder MPF when you load it Otherwise it may skew or buckle Ensure that the print media is not curled Load the recommended print side correctly for the type of print media you are usin...

Page 111: ... duplex pages Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the Paper Output tab in the print driver Job prints from the wrong source or on the wrong print media Check Paper Type in the print driver Problem Action ...

Page 112: ...Streaks Appear on the Output on page 116 Mottle on page 117 Ghosting on page 118 Fog on page 119 Bead Carry Out BCO on page 120 Auger Mark on page 121 Wrinkled Stained Paper on page 122 The Top Margin Is Incorrect on page 123 Protrudent Bumpy Paper on page 124 NOTE In this section some procedures use the Printer Setting Utility or the SimpleMonitor See also Printer Setting Utility Windows Only on ...

Page 113: ...l on the Consumables tab in the Printer Status window 2 Replace the toner cartridge as necessary Verify that the print media is dry and the correct print media is used If not use the print media recommended for the printer See also Usable Print Media on page 61 Try changing the Paper Type setting in the print driver On the Paper Output tab in Printing Preferences of the print driver change the Pap...

Page 114: ...per Type setting in the print driver For example change the Plain to Lightweight Cardstock 1 On the Paper Output tab in Printing Preferences of the print driver change the Paper Type setting Verify that the correct print media is being used If not use the print media recommended for the printer See also Usable Print Media on page 61 Adjust the temperature of the fusing unit 1 Launch the Printer Se...

Page 115: ...bove contact the Fuji Xerox local representative office or an authorised dealer Problem Action The printed result has random spots or is blurred Ensure that the toner cartridge is installed correctly See also Installing a Toner Cartridge on page 138 If you use a non genuine brand toner cartridge install a genuine brand toner cartridge ...

Page 116: ...115 Troubleshooting The Entire Output Is Blank If this trouble happens contact the Fuji Xerox local representative office or an authorised dealer ...

Page 117: ...Troubleshooting 116 Streaks Appear on the Output If this trouble happens contact the Fuji Xerox local representative office or an authorised dealer ...

Page 118: ...or an authorised dealer Problem Action The printed result has mottled appearance Adjust the transfer bias 1 Launch the Printer Setting Utility click Adjust BTR on the Printer Maintenance tab 2 Adjust the setting for the type of print media being used 3 Click Apply New Settings button If you use non recommended print media use the print media recommended for the printer ...

Page 119: ... to On and then click Apply New Settings button 5 Click Chart Print on the Diagnosis tab 6 Click the Ghost Configuration Chart button The Ghost Configuration Chart is printed The print media surface may be uneven Try changing the Paper Type setting in the print driver For example change the Plain to Lightweight Cardstock 1 On the Paper Output tab in Printing Preferences of the print driver change ...

Page 120: ...ative office or an authorised dealer Problem Action The printed result is foggy When the whole is printed light contact the Fuji Xerox local representative office or an authorised dealer When the printed page is partly light start Clean Developer 1 Launch the Printer Setting Utility and click Clean Developer on the Diagnosis tab 2 Click the Start button ...

Page 121: ...ice or an authorised dealer Problem Action Bead Carry Out BCO is happening If the printer is installed in a high altitude location set the altitude of the location 1 Launch the Printer Setting Utility and click Adjust Altitude on the Printer Maintenance tab 2 Select the value close to the altitude of the location where the printer is installed 3 Click Apply New Settings button ...

Page 122: ... Action The printed result has auger mark The toner cartridge may be low or need to be replaced Confirm the amount of toner in the toner cartridge 1 Check the Estimated Toner Level on the Consumables tab in the Printer Status window 2 Replace the toner cartridge as necessary Start Clean Developer 1 Launch the Printer Setting Utility and click Clean Developer on the Diagnosis tab 2 Click the Start ...

Page 123: ...rease is within 30 mm of the four edges of the envelope this is considered normal Your printer is not at fault If not take the following actions If the envelope is Com 10 envelope which is 220 mm or longer and has a flap on the long edge load it being rotated 180 degree If the envelope is Com 10 envelope which is 220 mm or longer and has a flap on the long edge use a different size envelope If the...

Page 124: ...blem continues even though you have taken suggested actions described above contact the Fuji Xerox local representative office or an authorised dealer Problem Action The top margin is incorrect Ensure that the margins are set correctly on the application being used ...

Page 125: ... Fuji Xerox local representative office or an authorised dealer Problem Action Printed surface got protrudent bumpy Clean up the fusing unit 1 Load one sheet of paper on the multipurpose feeder MPF and then print a solid image all over paper 2 Load the printed sheet with the side to be printed on facing down and then print a blank sheet of paper ...

Page 126: ...ed inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the humidity or relocate the printer to an appropriate environment ...

Page 127: ... When you call for printer service be prepared to describe the problem you are experiencing or the LED status on the operator panel You need to know the model of your printer and serial number See the label on the rear cover of your printer ...

Page 128: ...his section includes Operator Panel Lights on page 128 SimpleMonitor Alerts on page 129 Obtaining the Product Information on page 130 Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality ...

Page 129: ...l Lights The operator panel provides you with information and troubleshooting help When an error or warning condition occurs the operator panel LEDs inform you of the problem See also Understanding the Operator Panel Lights on page 93 ...

Page 130: ... is included on the Software Pack CD ROM It automatically checks the printer status when you send a print job If the printer is unable to print your job the SimpleMonitor automatically displays an alert on your computer screen to let you know that the printer needs attention ...

Page 131: ...e instructions on the web site and download an appropriate print driver NOTE The URL of the driver download service page is as follows http www fujixeroxprinters com For the latest information about the print driver features refer to the online Help provided for the print driver Updating the Printer s Firmware Our web site also provides a tool that allows you to update the printer s firmware softw...

Page 132: ...oblems that may arise from the use of the Non Genuine Mode are not covered by our quality guarantee The continuous use of the Non Genuine Mode can also cause the printer to break down and any repair charges for such break down will be incurred by users NOTE To disable the Non Genuine Mode deselect the check box next to On on the Non Genuine Mode page on the Printer Maintenance tab in the Printer S...

Page 133: ...indow to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab 3 Select Non Genuine Mode from the list at the left side of the page The Non Genuine Mode page is displayed 4 Select the check box next to On and th...

Page 134: ...r includes Replacing the Toner Cartridge on page 134 Ordering Supplies on page 140 Storing Consumables on page 144 Managing the Printer on page 145 Conserving Supplies on page 147 Checking Page Counts on page 148 Moving the Printer on page 149 ...

Page 135: ...ntative Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal CAUTION Keep toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water...

Page 136: ... used toner cartridges The remaining toner may spill We recommend you to use up the toner cartridges within one year after removing them from the packaging LED Message Remaining Page Yield Printer Status and Action Error Ready The Black Cartridge needs to be replaced soon 1 Approx 200 pages 2 The toner cartridge has become low Prepare a new one Replace the toner cartridge Or check that the cartrid...

Page 137: ... 1 Open the front cover 2 Open the toner access cover 3 Spread a few sheets of paper on the floor or table where the removed toner cartridge is placed 4 Turn the toner cartridge counterclockwise to unlock 5 Pull the toner cartridge out IMPORTANT ...

Page 138: ...ntenance Do not touch the shutter of the used toner cartridge Always pull the toner cartridge out slowly so you do not spill any toner 6 Place the toner cartridge slowly on the sheets of paper spread in step 3 ...

Page 139: ...y NOTE Handle the toner cartridge carefully to avoid spilling of the toner 2 Adjust the toner cartridge to the cartridge holder and then turn it clockwise to align to the lock mark IMPORTANT Be sure to set the toner cartridge firmly before printing Otherwise it may cause some defects 3 Close the toner access cover until it clicks ...

Page 140: ...ront cover 5 Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up 6 Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge ...

Page 141: ...is section includes Consumables on page 141 When to Order a Toner Cartridge on page 142 Recycling Supplies on page 143 The toner cartridge needs to be ordered occasionally The toner cartridge includes installation instructions on the box ...

Page 142: ...size paper type the printer s operating environment initializing process done when you turn on or off the printer and adjustments to maintain print quality NOTE The printable number of pages for the starter toner cartridge shipped with the printer is approximately 1 000 pages Each toner cartridge includes installation instructions on the box Product Name Product Code Printable Number of Pages Tone...

Page 143: ...ridge must be replaced To order a toner cartridge contact the Fuji Xerox local representative office or an authorized dealer See also Online Services on page 155 IMPORTANT This printer is designed to provide the most stable performance and print quality when used with the recommended toner cartridge Not using the toner cartridge recommended for this machine degrades the performance and printing qu...

Page 144: ... recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges no longer needed Do not open toner cartridges containers Return them to your local Fuji Xerox representative To recover scarce resources rechargeable batteries used in the returned machines are recycled as materials or reused for energy generation ...

Page 145: ... you need to use them Do not store consumables in Temperatures greater than 40 C 140 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air ...

Page 146: ...145 Maintenance Managing the Printer This section includes Checking Printer Status with SimpleMonitor Windows Only on page 146 ...

Page 147: ...t click the icon and select Printer Selection If the SimpleMonitor icon is not displayed on the taskbar open SimpleMonitor from the start menu The following procedure uses Microsoft Windows XP as an example 1 Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific DocuPrint P205 b Activate SimpleMonitor The Printer Selection window appears 2 Click the name of the desired p...

Page 148: ...ture is used the image quality will be lower than when it is not used Print media Multiple Up in the Layout tab of the print driver The printer prints two or more pages on one side of a sheet The available numbers that each print driver can print one sheet of paper are as follows Windows Print Driver 2 4 8 or 16 pages Mac OS X Print Driver 2 4 6 9 or 16 pages Combined with the duplex setting Multi...

Page 149: ... as two During 2 sided printing if an error occurs after one side is printed properly it is counted as one When doing 2 sided printing a blank page may be inserted automatically depending on the settings of the application In this case the blank page is counted as one page However when doing 2 sided printing for odd number of pages the blank page inserted to the rear side of the last odd page is n...

Page 150: ...is heavier than the front Take note of this difference in weight when moving the printer 1 Turn off the printer 2 Disconnect the power cord and the USB cable 3 Remove any paper in the center output tray if there is Close the output tray extension 4 Remove the paper cover ...

Page 151: ...e 150 5 Remove any paper in the multipurpose feeder MPF Keep the paper wrapped and away from humidity and dirt 6 Slide the slide bar and the length guide backward until each of them stops 7 Close the front cover ...

Page 152: ...ance 8 Lift the printer and move it gently NOTE If the printer is to be moved over a long distance the toner cartridge should be removed to prevent toner from spilling and the printer should be packed inside a box ...

Page 153: ...Maintenance 152 ...

Page 154: ...153 Contacting Fuji Xerox 9 Contacting Fuji Xerox This chapter includes Technical Support on page 154 Online Services on page 155 ...

Page 155: ...ppropriate assistance to Telephone Support personnel to resolve issues such as restoration of the operating system software program and drivers to their default configuration and settings verification of functionality of Fuji Xerox supplied products replacement of customer replaceable units clearing paper misfeeds and cleaning the unit and other prescribed routine and preventative maintenance If t...

Page 156: ...registering your details on our website at http www fujixerox com support docuprint Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems It is an easy to use searchable online help To find out more please visit our online support at http www fujixerox com support docuprint ...

Page 157: ...Contacting Fuji Xerox 156 ...

Page 158: ...th Guide 31 Levers 32 Loading Envelope Multipurpose Feeder MPF 69 Loading Print Media 63 Multipurpose Feeder MPF 66 Low Toner Alert Msg 135 M Main Components 30 Managing Printer 145 Manual Duplex Printing 74 Moving Printer 149 Multipurpose Feeder MPF 31 N Non Genuine Mode 131 O Obtaining the Product Information 130 Operator Panel 31 Operator Panel Lights 93 128 Ordering Supplies 142 Output Tray Ex...

Page 159: ...ear Cover Handle 32 Recycling Supplies 143 Removing the Toner Cartridge 136 Report Page 89 Resetting to Factory Defaults 92 S Safety Electrical 12 Operational 16 Sending Print Job 79 SimpleMonitor Alerts 129 Slide Bar 31 Specifications 25 Storing Consumables 144 Supplies Recycling 143 When to Order 142 T Toner Access Cover 31 Toner Cartridge 147 Total Page Counts 148 Transfer Belt 32 Transfer Roll...

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Fuji Xerox DocuPrint P205 b, User Manual

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