Error Code
429
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016-798
[Cause] Unable to print a document because the DocuPrint CM500 Series
Upgrade Kit (optional) is not installed.
[Remedy] Install the DocuPrint CM500 Series Upgrade Kit (optional), and
try printing again.
016-799
[Cause] An invalid print parameter is included in the print data of the
application or the print data and the Print Setup settings may not
match.
[Remedy] Check the print data of the application and Print Setup settings,
and try printing again.
017-700
[Cause] ThinPrint.Engine connection timed out.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-701
[Cause] An error occurred while connecting to ThinPrint.Engine.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-702
[Cause] The data sent to ThinPrint.Engine is invalid.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-703
[Cause] The print data sent from ThinPrint.Engine exceeded the
maximum size of the machine.
[Remedy] Split the job, and try printing again.
017-704
[Cause] An internal error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. Send the job
again.
017-705
017-706
017-707
017-708
[Cause] ThinPrint.Engine SSL authentication error.
[Remedy] Check the server certificate information (expiry date and address)
that is registered to ThinPrint.Engine.
017-709
[Cause] An SSL communication error occurred between ThinPrint.Engine
and the machine.
[Remedy] Check the settings of the machine.
017-713
[Cause] The SMTP server does not support STARTTLS.
[Remedy] Change SSL / TLS communication setting to other than
[STARTTLS].
017-714
[Cause] SSL connection to the SMTP server failed.
[Remedy] Confirm whether the SMTP server supports SSL connection. If
the server supports it, check the port number of the SMTP server.
If the error still is not resolved, contact our Customer Support
Center.
017-715
[Cause] SMTP server SSL server authentication error. The server
certificate is invalid.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can
avoid this error by setting [SMTP-SSL / TLS Communication] in
[SSL / TLS Settings] to [Disabled], however the validity of the
server cannot be warranted.
017-716
[Cause] SMTP server SSL server authentication error. It is before the
valid period of the server certificate.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can
avoid this error by setting [SMTP-SSL / TLS Communication] in
[SSL / TLS Settings] to [Disabled], however the validity of the
server cannot be warranted.
Error Code
Cause and Remedy
Summary of Contents for DocuPrint CM505 da
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