Fuji Xerox DocuPrint CM505 da Administrator'S Manual Download Page 363

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13 Problem Solving

This chapter describes solutions to various problems you may have with the

machine.

Troubleshooting ........................................................................................364

Machine Trouble .......................................................................................365

Image Quality Trouble ..............................................................................370

Trouble during Copying ............................................................................376

Trouble during Printing .............................................................................380

Trouble during Faxing...............................................................................383

Trouble during Scanning...........................................................................387

Network-related Problems ........................................................................392

Media Print - Text Trouble ........................................................................406

Media Print - Photos Trouble ....................................................................407

Error Code ................................................................................................408

Paper Jams...............................................................................................481

Document Jams........................................................................................490

Stapler Faults............................................................................................492

Summary of Contents for DocuPrint CM505 da

Page 1: ...DocuPrint CM505 da Administrator Guide...

Page 2: ...Ltd DocuWorks is a trademark of Fuji Xerox Co Ltd In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures The da...

Page 3: ...es to Custom Buttons 30 Adjusting Screen Brightness 31 Entering Text 32 2 Paper and Other Media 33 Paper Types 34 Loadable Quantity and Weight for Supported Paper 34 Supported Paper Type 35 Loading Pa...

Page 4: ...l 95 4 Machine Status 97 Overview of Machine Status 98 Machine Information 99 General Information 99 Paper Tray Status 101 Print Reports 101 Automatically Printed Reports Lists 109 Overwrite Hard Disk...

Page 5: ...mail Address Host Name 169 Proxy Server Settings 169 EP Proxy Server Setup 170 Outgoing Incoming E mail Settings 171 Remote Authentication Directory Service 172 Security Settings 177 Other Settings 18...

Page 6: ...236 Accounting Login Screen Settings 237 Fax Billing Data 237 Accounting Billing Device Settings 238 Authentication Security Settings 240 System Administrator Settings 240 Authentication 241 Job Statu...

Page 7: ...Configuration on the Machine 273 Step 3 Configuration on the Computer 274 CentreWare Internet Services Setting Items 274 Installation When Using EtherTalk 275 Step 1 Preparations 275 Step 2 Configurat...

Page 8: ...the Internet Fax Service 305 Internet Fax Overview 306 Preparations 306 System Requirements for the Machine 306 E Mail Environment 306 Installation Procedures 308 Step 1 Enabling Port and Setting up T...

Page 9: ...verview 335 Services Restricted by User ID Authentication 335 Services Restricted by the Combined Use of Smart Card Authentication and User ID Authentication 338 Authentication for Job Flow Sheets and...

Page 10: ...389 Unable to Send E mail 390 The Image is not What was Expected 390 Network related Problems 392 When using SMB 392 When using NetWare 394 When using TCP IP 398 When using EtherTalk 399 CentreWare I...

Page 11: ...L2 Emulation 535 Emulation 535 Fonts 535 Output Feature 536 Factory Default Settings 536 HP GL 2 Emulation Settings 537 Hard Clip Area 543 Printable Area 544 Auto Layout 546 Notes and Restrictions 553...

Page 12: ...nd Restrictions for Using SMB 574 Notes and Restrictions for Using TCP IP 575 Notes and Restrictions for Using EtherTalk 577 Notes and Restrictions for Using Bonjour 577 Notes and Restrictions for IPv...

Page 13: ...ter describes the organization of this guide and conventions used in this guide z Preface 14 z Types of Manuals 15 z Using This Guide 16 z Interface Cables 19 z Energy Saver Mode 21 z Customizing the...

Page 14: ...edgeable of computer networks When you need additional information refer to the manuals provided with the personal computer operating system and network products After reading this guide be sure to ke...

Page 15: ...bes the basic operations of the machine as well as daily management and maintenance Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environ...

Page 16: ...e procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the settings to use the Print featu...

Page 17: ...button or menu names displayed on the touch screen Names of menus commands windows or dialog boxes displayed on the computer screen and their buttons and menu names button Hardware buttons on the con...

Page 18: ...ne 18 Before Using the Machine 1 Short Edge Feed SEF Loading the document or paper in landscape orientation when viewed from the front of the machine LEF Orientation Paper feed direction SEF Orientati...

Page 19: ...USB cable to the USB 2 0 interface connector 5 Connect the other end of the USB cable to the computer 6 Press the main power switch to the position to switch on the main power 7 Press the power switc...

Page 20: ...he correct network cable with your network connection When you replace the cable contact our Customer Support Center 5 Press the main power switch to the position to switch on the main power 6 Press t...

Page 21: ...lowing operation Set the time long to elapse until the machine enters the Sleep mode from the Low Power mode For information on how to change the interval to enter the Low Power mode and Sleep mode re...

Page 22: ...ault user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button...

Page 23: ...utes You cannot disable the Low Power mode From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters the Sleep mode Note The default value for From Last...

Page 24: ...P 139 Changing the Screen Default You can change the screen displayed when the machine is turned on or the Energy Saver mode is deactivated The Services Home screen is displayed by factory default 1...

Page 25: ...n or Services Home For information on Auto Clear refer to Auto Clear P 136 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on...

Page 26: ...n when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be used as a result of malfuncti...

Page 27: ...ome Additional Features screen Services Home You can select service buttons which are displayed on the Services Home screen If you select Not Assigned the position of the selected button becomes blank...

Page 28: ...t of those on the Services Home screen 7 Select a service you want to display on the Services Home screen Note Select to display the previous screen or to display the next screen You cannot assign the...

Page 29: ...utton 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Services Home Additional Features and then select Change Settings Note Select to display the previous screen or t...

Page 30: ...ou change the assignment apply the labels provided with the machine When you assign a service for which no label is provided use a blank label and write down the service name with a permanent marker T...

Page 31: ...from Folder Note Select to display the previous screen or to display the next screen 7 Select Save Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home s...

Page 32: ...phabets and symbols Item Description Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characte...

Page 33: ...Other Media This chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays z Paper Types 34 z Loading Paper 42 z Changing the Paper...

Page 34: ...m To ensure correct printing select the correct paper size paper type and paper tray Note Basis weight is the weight of 1 m2 of a paper sheet Ream weight is the weight of 1 000 sheets of duodecimo siz...

Page 35: ...ntermeasure Colotech Plus A4 90 Bond Plain A z Before copying or printing fan the paper well and reload it in the tray FXA Professional A4 80 Plain Plain D FKX H A4 80 Plain Plain D z Before copying o...

Page 36: ...dity conditions Premier A4 80 Plain Plain D z Performing 2 sided printing may cause paper to be wrinkled under high temperature and humidity conditions Premier Letter 70 Plain Plain D z Performing 2 s...

Page 37: ...ray Label Letter 70 Plain Plain D z Multiple sheets may be fed to the machine simultaneously z Before copying or printing fan the paper well and reload it in the tray z It can result in a paper jam un...

Page 38: ...mage Quality P 143 Note High temperature and humidity conditions means an environment with temperature of 28 C and humidity of 85 Low humidity conditions means an environment with humidity of 20 Indag...

Page 39: ...ght gsm Paper Type 1 Image Quality 2 Notes Countermeasure Colotech Plus A4 200 Extra HW z Print one sheet at a time Colotech Gloss A4 170 X HW Gloss z Print one sheet at a time Colotech Plus Gloss A4...

Page 40: ...uch as other heavyweight paper contact our Customer Support Center Unusable Paper Using paper and transparencies not recommended by Fuji Xerox may cause a paper jam or machine malfunction Use paper an...

Page 41: ...bends or warping Please adhere to the following points when loading paper in a tray z Align the stack of paper neatly before setting it in a tray z Do not use paper that is creased or wrinkled z Do n...

Page 42: ...that tray for Auto Paper Select For more information refer to Change Settings P 141 Tray 5 cannot be selected in automatic tray selection When the paper runs out during copying or printing select a tr...

Page 43: ...paper in the tray and then load that paper on top of the newly loaded paper 2 While pinching the two paper guides move them to the edges of the tray 3 Before loading the paper flex the sheets back an...

Page 44: ...Trays 1 to 4 The following describes the procedures to load an envelope in Trays 1 to 4 1 Lift up the latch of the right hand cover to open the cover 2 Press down the lever located at the upper left c...

Page 45: ...closing the right hand cover put your hand near the handle as shown in the illustration and then push the cover firmly to the printer 4 Load the envelope in the tray When Loading COM 10 Monarch or DL...

Page 46: ...in the tray by the machine do not take out paper of a package until the tray runs out of paper Note Carefully fan the paper before loading it in a tray Otherwise the paper may stick together resultin...

Page 47: ...for loading an envelope into Tray 5 1 Lift up the latch of the right hand cover to open the cover 2 Press down the lever located at the upper left corner to set the envelope mode Note To load the prin...

Page 48: ...opes These lead to paper jams and can cause damage to the printer Note Ensure that you load envelopes with the flap completely closed If the envelopes set in the Tray 5 are new they may bulge Flatten...

Page 49: ...Media 2 z Print media should be loaded with the recommended print side down and the top of the print media going into the machine first z Do not place objects on the Tray 5 Also avoid pressing down o...

Page 50: ...to Custom Paper Name Color P 140 You can change the paper type setting without entering to the System Administration mode on the Setup screen which is displayed by selecting Setup in the Services Hom...

Page 51: ...r Color and Auto Paper Select respectively 9 Select Cancel Save Close or Confirm repeatedly until the Paper Tray Settings screen is displayed 10 Select Image Quality Note Select to display the previou...

Page 52: ...ia 2 12 Select the image quality and then select Save 13 Make sure that the paper type you selected is displayed under Current Settings of Items and then select Close 14 Select Close repeatedly until...

Page 53: ...print a report list and delete a print job with an invalid User ID z Replacing Consumables 54 z Cleaning the Machine 79 z Executing Calibration 87 z Adjusting Color Registration 90 z Printing a Report...

Page 54: ...AA0540 5 000 staples 3 sets box Fusing unit 220V CWAA0810 1 unit box Fusing unit 110V CWAA0811 1 unit box Transfer belt kit CWAA0812 1 transfer belt unit 1 transfer roller 3 separator rollers box WARN...

Page 55: ...eck the status of consumables on the Supplies screen For information on consumables refer to Supplies P 115 The following shows the reference section for each procedure Replacing Toner Cartridges 56 R...

Page 56: ...tridge appears on the touch screen If you replace a toner cartridge with a partially used toner cartridge the number of pages that you can copy or print after the message Please order a XXX Toner Cart...

Page 57: ...stain your hands Be careful not to spill toner when handling the toner cartridge 5 Take the new toner cartridge of the same color out of the box and shake the cartridge up and down and left and right...

Page 58: ...e toner container clean the laser scanners located behind the waste toner container by using the cleaning bar supplied with a new waste toner container to prevent inconsistencies in density or color i...

Page 59: ...d by Fuji Xerox may degrade image quality and performance Use only waste toner containers recommended by Fuji Xerox 1 Make sure that the machine is not operating and open the front cover 2 Hook your f...

Page 60: ...r Support Center Refer to this section and locate the position or the indicated drum cartridge R1 R2 R3 or R4 and replace the drum cartridge If you continue to copy or print without replacing the drum...

Page 61: ...ng environment Images output from the machine may get dirty after the message Please order a Drum Cartridge XXX RX appears on the touch screen 1 Make sure that the Data indicator light is off and ther...

Page 62: ...own in the illustration and pull it out from the machine Important Do not touch the parts as shown in the illustration Toner can dirty and stain your hands Note Be careful not to spill toner when hand...

Page 63: ...ps Note Place the protective cover into the box 10 Remove the orange protective covering of the installed drum cartridge and discard it 11 Return the cover to the original position 12 Rotate the two l...

Page 64: ...Take the new cleaning bar out of the plastic bag 16 Attach the new cleaning pad to the cleaning bar 17 Insert the cleaning bar into one of the four holes into the interior of the machine until it clic...

Page 65: ...ced a message appears on the touch screen When this message appears load a new staple case into the staple cartridge Important The use of staple cartridges not recommended by Fuji Xerox may degrade qu...

Page 66: ...If the front cover is not completely closed a message will appear and the machine will remain paused Replacing Fusing Unit When the fusing unit is near or reaches the end of its life the following mes...

Page 67: ...that the Data indicator light is off and there are no jobs currently in process 2 Press the power switch to the position to switch the power off and wait for 30 minutes before removing the fusing unit...

Page 68: ...he touch screen Follow the messages Note To prevent electric shock always turn off the machine and disconnect the power cable from the grounded outlet before performing maintenance Important Ensure no...

Page 69: ...witch the power off and wait for 30 minutes before removing the transfer belt unit 3 Lift up the latch of the right hand cover to open the cover 4 Open the front cover 5 Rotate the two lock levers of...

Page 70: ...l it stops 8 While holding the handles on both sides of the transfer belt unit remove the unit from the machine Important Do not touch any areas of the transfer belt unit other than the handles 9 Slid...

Page 71: ...evel surface 11 Remove the protective parts as shown in the illustration 12 Hold and lift up the top handles of the transfer belt unit Important Do not hold the sides of the transfer belt unit It may...

Page 72: ...the visible line reaches the machine 15 Lower the handles 16 Push the front of the transfer belt unit to reinstall it in the machine until it stops 17 Close the inner cover 18 Rotate the two lock lev...

Page 73: ...completely closed a message will appear and the machine will remain paused Replacing Transfer Roller Note To prevent electric shock always turn off the machine and disconnect the power cable from the...

Page 74: ...lace 7 Close the right hand cover Note When closing the right hand cover put your hand near the handle as shown in the illustration and then push the cover firmly to the machine If the front cover is...

Page 75: ...r roller cover to the left and hold it 3 Push the separator roller cartridge towards the front of the machine and then rotate the separator roller cartridge to the right 4 Lift up the rear end of the...

Page 76: ...ridge into the holes of the tray 8 Turn the separator roller cartridge to the left to fix it in place 9 Release the separator roller cover to close it 10 Load paper in the tray and replace the tray in...

Page 77: ...ne when measured from the tray opening 3 Hold the separator roller hook down with one finger and pull the separator roller straight out of the machine 4 Repeat steps 2 and 3 to remove the separator ro...

Page 78: ...3 Maintenance 78 Maintenance 3 8 Replace the tray into the machine...

Page 79: ...h a soft cloth Cleaning the Interior Laser Scanners The following describes how to clean the interior laser scanners or Raster Output Scanner ROS of the machine Normally clean the laser scanners when...

Page 80: ...e front cover 3 Clean each of the laser scanners once with the bar Insert the cleaning bar into each slot until it clicks and then slowly slide the bar back out 4 Return the cleaning bar to the back s...

Page 81: ...e transfer belt unit may deteriorate print quality To protect the drum cartridges from overexposure to bright light close the inner cover within five minutes If the front cover remains open for more t...

Page 82: ...l it stops 8 While holding the handles on both sides of the transfer belt unit remove the unit from the machine Important Do not touch any areas of the transfer belt unit other than the handles 9 Slid...

Page 83: ...ransfer belt unit It may degrade print quality 11 Align the arrows on the transfer belt unit with the arrows on the machine 12 Slide the transfer belt unit into the machine and stop when the visible l...

Page 84: ...ver is not completely closed a message will appear and the machine will remain paused Cleaning the Touch Screen This section describes how to clean the touch screen of the machine 1 Wipe the LCD only...

Page 85: ...with a soft dry cloth Important Do not use cleaning agents other than water or neutral detergent Note If you cannot remove dirt easily gently wipe the document glass with a soft cloth moistened with a...

Page 86: ...parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying faxing scanning or printing 1 Pull up the handle on the document fe...

Page 87: ...on is selected for Image Quality Calibrates the screen when Print Page Mode is selected in the Advanced tab except when High Resolution is selected for Image Quality For PostScript print drivers Calib...

Page 88: ...int Jobs Only and None 3 Select Start Note The message Outputting the Calibration Chart Copy Job appears and the document for calibration Calibration Chart is printed 4 Align the magenta patch squares...

Page 89: ...epeatedly until the Tools screen is displayed 10 Select Close 11 Copy to confirm the image quality Note During auto calibration the machine cannot receive print jobs or faxes After executing the calib...

Page 90: ...s feature Auto Color Registration 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passc...

Page 91: ...cuting the automatic color calibration you can manually adjust the horizontal colors for yellow magenta and cyan by entering values Note Use Tray 5 and plain A4 size paper for this feature 1 Repeat st...

Page 92: ...ines from the LY left and RY right patterns for yellow 5 Select Yellow and enter the values that you found in the color registration chart to make adjustments 6 Repeat steps 3 to 5 for Magenta and Cya...

Page 93: ...1 1 Press the Machine Status button 2 Select Print Reports Note If Print Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the...

Page 94: ...d with the Private Charge Print feature For more information on how to set the period of time save jobs refer to Stored File Settings P 212 1 Press the Log In Out button 2 Enter the system administrat...

Page 95: ...tion on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The fol...

Page 96: ......

Page 97: ...4 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 98 z Machine Information 99 z Faults 114 z Supplies 115 z Billing Information 116...

Page 98: ...r of pages printed per meter or per user You also can print various reports lists to check the job history settings and registered information Note To perform the Overwrite Hard Disk feature an option...

Page 99: ...ed you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 Check the general...

Page 100: ...e Version Screen You can check the software version 1 Select Software Version 2 Check the software versions On the Software Version screen you can check the following items z Configuration Code z Syst...

Page 101: ...a list Note The items displayed vary depending on the optional features installed 1 Select Print Reports 2 Select the type of a report or a list to print Note The screen as shown on the right appears...

Page 102: ...status are recorded by sorting into incoming or outgoing fax The following information is not included in the Activity Report Redialed transmissions and pollings Deleted documents that were waiting to...

Page 103: ...or PCL PDF Settings List Prints the settings configured in the PDF printer mode TIFF JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode TIFF JPEG Logical Printers List...

Page 104: ...the Scan Reports screen select the Machine Status button and then select Machine Information Print Reports Scan Reports 2 Select a list to print 3 Press the Start button Reports You can print the Conf...

Page 105: ...Status button and then select Machine Information Print Reports Fax Report 2 Select a list to print 3 Press the Start button Reports You can print the Configuration Report Scan Fax Configuration Repo...

Page 106: ...reate Fax Group Recipients P 230 Selecting Address Book displays the screen for specifying a range of address numbers Select a range of numbers and then press the Start button z Fax Group Recipients Y...

Page 107: ...wer off time by minutes on the Job Counter Report Note Job Counter Report appears when the Tools button is displayed on the Services Home screen 1 Select Job Counter Report Note To display the Job Cou...

Page 108: ...elect Machine Information Print Reports Auditron Reports 2 Select an auditron report to print 3 Select a range of user numbers to print Note Selecting Select All selects all users 4 Press the Start bu...

Page 109: ...nternet Fax transmission fails this report is also printed You can check a thumbnail of the scanned data and its transmission result You can set not to print out the Transmission Report Undelivered au...

Page 110: ...he overwriting is in progress Standby indicates that the overwriting is completed Note This feature does not appear for some models An optional component is required For more information contact our C...

Page 111: ...ings Custom Settings Displays the numbers stored in the memory Programming You can check or change the value set for the print mode item number For the item numbers that can be configured in each mode...

Page 112: ...select a number to delete Important Deleted numbers cannot be restored 3 Select the memory number to store or to delete Default Programming You can start the machine using the settings stored in memo...

Page 113: ...For information on auto receive and manual receive refer to 4 Fax Receiving Faxes in the User Guide 1 Select Fax Receiving Mode 2 Select a fax receiving mode Manual Receive The machine manually receiv...

Page 114: ...egory The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also a...

Page 115: ...x and then select Other Consumables and confirm the status of the consumables On the Supplies screen you can check the following items Important If you replace a toner cartridge with a partially used...

Page 116: ...Displays the serial number of the machine Color Impressions Displays the total number of pages copied and printed in full color Black Impressions Displays the total number of pages copied and printed...

Page 117: ...he screen and select Enter When a password is required select Next and enter the user s passcode and select Enter 2 Press the Machine Status button To check the system administrator meter 1 Enter the...

Page 118: ...ine Status 118 Machine Status 4 Meter Scan Jobs Displays the number of pages scanned Meter Print Jobs Displays the number of pages printed Note Meter Print Jobs is not displayed for the system adminis...

Page 119: ...ures that can be changed and the procedures to change the settings z System Settings Procedure 120 z Tools Menu List 124 z Common Service Settings 135 z Copy Service Settings 154 z Connectivity Networ...

Page 120: ...e To enter the System Administration mode enter the system administrator User ID If Passcode Entry from Control Panel is set to On under Authentication Security Settings Authentication Passcode Policy...

Page 121: ...rmation refer to Common Service Settings P 135 Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For m...

Page 122: ...fer to Stored File Settings P 212 Setup You can create and change folders job flow sheets and the Address Book speed dial numbers For more information refer to Setup P 214 Accounting You can register...

Page 123: ...tem Administration Mode 1 Press the Log In Out button Note You can also log out by pressing the login information field on the touch screen and then selecting Logout The Log In Out button is unlit whe...

Page 124: ...Tone P 138 z Out of Paper Warning Tone P 138 z Low Toner Alert Tone P 138 z Stored Programming Tone P 138 z Stored Programming Complete Tone P 139 z Line Monitor Volume P 139 z Ringing Volume P 139 Sc...

Page 125: ...ob Completion by E mail P 147 z Targeted Jobs P 147 z E mail Addresses 1 to 5 P 147 z E mail Message P 148 Other Settings P 148 z Offset Stacking Left Tray z Auto Job Promotion P 148 z Default Print P...

Page 126: ...ge Erase P 158 z Edge Erase 2 Sided Original Side 2 P 158 z Image Shift Side 1 P 158 z Image Shift Side 2 P 158 z Image Rotation P 158 z Image Rotation Rotation Direction P 158 z Original Orientation...

Page 127: ...figuration P 168 z Manually Configured IPv6 Address P 168 z Manually Configured IPv6 Address Prefix P 168 z Manually Configured IPv6 Gateway P 168 z IPv6 DNS Server Setup P 168 z Automatically Configu...

Page 128: ...up P 173 z Kerberos Server Settings P 173 z LDAP Server Directory Service Settings P 173 z SMB Server Settings P 177 Security Settings P 177 z SSL TLS Settings P 177 z S MIME Settings P 178 z PDF Docu...

Page 129: ...pe P 190 z File Format P 190 z Optimize PDF For Quick Web View P 190 z Thumbnail Outgoing E mail P 190 z Thumbnail Scan to PC P 190 z Lighten Darken P 190 z Contrast P 190 z Sharpness P 190 z Backgrou...

Page 130: ...Maximum File Size P 195 z Print Login Name on PDF Files P 195 Screen Defaults P 196 z Fax Screen Default P 196 z Fax Tab 2nd Column P 196 z Address Book Type P 196 z Address Book Speed Dial Default P...

Page 131: ...dge Erase Left Right Edges P 201 z Reduce 8 5 x 11 Original to A4 P 201 z Pseudo Photo Gradation Mode P 201 z Folder Selector Setup P 201 z Memory Full Procedure P 201 z Maximum Stored Pages P 201 z M...

Page 132: ...ield P 209 z Add Me to Cc Field P 209 z Edit E mail Recipients P 209 Folder Service Settings P 210 z Files Retrieved By Client P 210 z Print Delete Confirmation Screen P 210 z Convert Custom Size to S...

Page 133: ...Name P 225 z Surname P 225 z Given Name P 225 z Telephone Number P 226 z Office P 226 z Department P 226 z S MIME Certificate P 226 z Transfer Protocol P 226 z Server Name IP address P 226 z Shared N...

Page 134: ...with Accounting Billing Device P 238 z Accounting Billing Device P 238 z Track Print Jobs P 238 z Track Scan Fax Jobs P 238 z Interrupt Mode P 238 z Job with Insufficient Credit P 238 z Charge Print J...

Page 135: ...ttings Procedure P 120 2 Select an item to set or change Machine Clock Timers You can set the machine clock or the time intervals of the machine to enter the Energy Saver mode or to reset settings Dat...

Page 136: ...e next job if an error such as document or paper jams and running out of paper occurs during copying or scanning In that case only those jobs not affected by the error can be processed When you select...

Page 137: ...Job When the Allow User to Lock Out check box is deselected Disable Auto Printing in Services Home Additional Features is displayed as Not Assigned Energy Saver Timers The Energy Saver mode has two m...

Page 138: ...from Soft Normal and Loud To disable the sound select Off You can select the target jobs to play the sound Fault Tone Set the volume to be sounded when a job fails You can select from Soft Normal and...

Page 139: ...nformation on the setting procedure refer to Customizing the Control Panel P 24 Screen After Auto Clear Set the screen displayed after Auto Clear For more information on the setting procedure refer to...

Page 140: ...n and an address book entry or contents of Details of Job Flow Sheets is entered in double byte characters the characters may not be displayed properly When you use CentreWare Internet Services to imp...

Page 141: ...Y length between 98 216 mm in 1 mm increments When loading standard size paper select Auto Size Detect z Paper Color Set the color of paper The paper color selected here is displayed as the paper colo...

Page 142: ...y priority sequence refer to Paper Tray Priority P 142 Tray 5 Paper Size Defaults Select the paper sizes displayed in the Tray 5 screen in Paper Supply when copying with Tray 5 You can assign the pape...

Page 143: ...t for Original Type on the Image Quality screen Selecting More Text enables the machine to easily recognize very fine print as text Selecting More Photo enables the machine to easily recognize halfton...

Page 144: ...specified in Reduce Enlarge a part of the image may not be printed or blank paper may be output Background Suppression Scan Jobs Set the method of background suppression to be used for scan operations...

Page 145: ...whether or not to automatically print a Transmission Report Job Undelivered Transmission Report Job Deleted Select whether or not to automatically print a Transmission Report Job Deleted for a cancell...

Page 146: ...ter This feature does not appear for some models An optional component is required For more information contact our Customer Support Center For information on EP system refer to EP System P 588 Initia...

Page 147: ...A4 size paper for this feature For more information refer to Side Color Registration P 91 Adjust Paper Registration Allows you to adjust print image position vertically and horizontally You can enter...

Page 148: ...running out of paper in a tray when starting copying or printing Note Stored documents such as Secure Print and Sample Set documents cannot be used with the Auto Job Promotion feature When Enabled is...

Page 149: ...X A5 O O O O O O O O O O O O A5 O X X O O X O O X O X X A4 O O O O O O O O O O O O B6 O X X O X X O X X O X X B6 X X X O X X O X X X X X B5 X X O O O O O O O O X O 5 5 8 5 X X X X X X X X X X X X 5 5...

Page 150: ...n Allows you to select whether or not to encrypt data recorded on the hard disk of the machine When you enable data encryption the machine encrypts automatically copy scan or print data written to the...

Page 151: ...ode and change the data encryption settings For information on how to enter the System Administration mode refer to System Settings Procedure P 120 Our service representative cannot restore the encryp...

Page 152: ...circuit board and handling cost Be sure not to lose the system administrator s user ID and passcode Note An optional component is required to use this feature For more information contact our Custome...

Page 153: ...select whether the machine automatically validate the number when you use speed dial When you select Validate entry after a fixed time you can select the time to auto validation from Shorter Default o...

Page 154: ...ra operations such as selecting tabs 1 Select the number of features displayed on the Copy screen 5 Features The following five features are shown on the screen Output Color Reduce Enlarge Paper Suppl...

Page 155: ...nder Output Format Covers Transparency Tray Button 1 3 Set the default value of the transparency tray displayed in Transparency Options on the Output Format screen Separator Handout Tray Button 1 3 Se...

Page 156: ...ect a color from seven preset colors and six custom colors For information about custom colors refer to Custom Colors P 161 Dual Color Non target Area Color Set the default value for Non target Area C...

Page 157: ...default value for Color Shift in the Image Quality screen 2 Sided Copying Set the default value for 2 Sided Copying in the Copy screen Layout Adjustment and Output Format screens Mixed Size Originals...

Page 158: ...the default value for Side 2 of Image Shift in the Layout Adjustment screen Image Rotation Set the default value for Image Rotation in the Layout Adjustment screen Image Rotation Rotation Direction Se...

Page 159: ...er of pages stored for a copy document You can set from 1 to 999 pages Auto Paper Off Select the tray used when Auto Select of Paper Supply in the Copy screen is cancelled Auto Select of Paper Supply...

Page 160: ...ginals Select Inkjet Originals when copying a document printed with an inkjet printer This improves the recognition of inkjet colors Highlighted Originals Select Highlighted Originals when copying an...

Page 161: ...hich are displayed when Proportional is selected under Reduce Enlarge in the Copy screen You can assign any magnification to the R E Preset buttons other than 100 and Auto Custom Colors Set the custom...

Page 162: ...interface of the machine connected to a client In Port Settings you can configure the following settings Important For LDP Port9100 and HTTP SSL TLS do not use a number that is the same as a port numb...

Page 163: ...Adobe Communication Protocol select Disabled if you want to use the time period set in Auto Eject Time or select Enabled if you want to use the timeout period of PostScript LPD Port Status Select Enab...

Page 164: ...ers assigned to the other ports SNMP Port Status Select Enabled to use SNMP when you use any web applications manufactured by Fuji Xerox to control the machine on the network FTP Client Port Status Se...

Page 165: ...is not in use Note You cannot select Port Number if HTTP port is disabled To configure Port Number enable port status and reboot the machine and then configure Port Number SOAP Port Status Select Enab...

Page 166: ...he Ethernet transmission rate automatically 100 Mbps Full Duplex Select this to set 100BASE TX Full Duplex as the default value 100 Mbps Half Duplex Select this to set 100BASE TX Half Duplex as the de...

Page 167: ...lecting STATIC at IPv4 IP Address Resolution Note Enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 255 Specify a subnet mask using numbers 0 to 9 and periods If y...

Page 168: ...the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value IPv6 DNS Server Setup Set the DNS server for IPv6 Get IP Address from DHCP Set whether or not to automatically obt...

Page 169: ...mymail Machine Name Enter the machine name with up to 32 single byte characters Host Name Enter the host name with up to 16 single byte characters Domain Name Enter the domain name with up to 64 sing...

Page 170: ...y server HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server Up to 31 characters are allowed HTTPS Proxy Server Password Enter a password of the HTTPS proxy server Up to 31 char...

Page 171: ...bers assigned to the other ports HTTP Proxy Server Authentication Select Enabled when authentication is required to connect to the HTTP proxy server HTTP Proxy Server Login Name Enter a login name of...

Page 172: ...o not use the numbers assigned to the other ports E mail Send Authentication Select one from Off POP before SMTP or SMTP AUTH Note If POP before SMTP is selected the POP3 settings must be set AUTH PLA...

Page 173: ...hexadecimal value Primary Server Port Number Set the primary server port number from 1 to 65535 The default value is 88 Important Do not use the numbers assigned to the other ports Secondary Server N...

Page 174: ...registered on the LDAP server that corresponds to the value to be entered as the user name from the control panel For example when you want a user to enter the mail address set mail Attribute of Logi...

Page 175: ...root level only z One level below root entry only Searches from the root level to one level below the root level z All levels below root entry Searches from the root level to all lower levels below th...

Page 176: ...be registered Attribute Type of Certificate Set the certificate attribute type Select and enter the field name to use as a certificate from among the user information registered on the LDAP server Up...

Page 177: ...x where xxx is a numeric value from 0 to 255 Security Settings Set the security settings SSL TLS Settings Configure the SSL TLS settings Device Certificate Server Select a certificate for HTTP SSL TLS...

Page 178: ...mail z E mails other than e mail sent by S MIME when S MIME Communication is set to Enabled z E mails that fail to attach a signature or verification z E mails that are attached with an expired certi...

Page 179: ...ature from Do not add signature Always add invisible signature or Select during send IPSec Settings Configure the IPSec settings Note For IKE Authentication Method Preshared Key DH Group and PFS Setti...

Page 180: ...icate revocation retrieval Level of Certificate Verification Select a level of certificate verification from Low Medium or High Selecting Low does not verify the validity of certificates Selecting Med...

Page 181: ...l Select from SMTP and POP3 depending on your environment Add Domain Name to User Name Select whether or not to add domain names to user names Domain Filtering Set the domain filtering settings for th...

Page 182: ...allocate more memory beyond its memory capacity When you turn the machine on and the size set exceeds the total memory size the system automatically adjust the memory size Note When a port is set to D...

Page 183: ...buffer for spooling uses the hard disk Receiving Buffer NetWare Set the NetWare receiving buffer Specify a value from 64 to 1024 KB in 32 KB increments Receiving Buffer SMB No Spooling Does not use s...

Page 184: ...then select Delete Data Other Settings You can configure other settings related to the paper used in the printer Print Area Set whether or not to expand the print area For more information about the...

Page 185: ...on the touch screen and then press the Start button The machine changes the paper type setting for the tray and prints the job Note The machine keeps the changed paper type setting after the printing...

Page 186: ...users not to be mixed the outputs The machine outputs the banner sheet before or after the job A date time user name and file name are printed on the banner sheet Note Even if stapling is selected ban...

Page 187: ...ute font Courier is used as the substitute font PostScript Font Substitution Set whether or not to use ATCx as a substitute if a PostScript font specified in a job is not present Note This feature doe...

Page 188: ...llows you to select Backslash or Japanese Yen Sign to print 0x5C character when the OCR fonts are used Note This feature does not appear for some models An optional component is required For more info...

Page 189: ...n the E mail Store to Folder Network Scanning Scan to PC Store Send Link and Store to USB screens z The E mail tab of the E mail service z The Store to Folder tab of the Store to Folder service z The...

Page 190: ...eature set the default value for Add Thumbnail when DocuWorks or XPS is selected for File Format in the First Tab Thumbnail Scan to PC For the Scan to PC feature set the default value for Add Thumbnai...

Page 191: ...increments Quality File Size Set the default value for Quality File Size in the Filling Options screen Select from Quality Normal File Size Small Quality Higher 1 File Size Larger 1 Quality Higher 2...

Page 192: ...service This setting is effective for remote authentication None Does not use the remotely authenticated user Remotely Authenticated User Uses the user name and the password of the remotely authentica...

Page 193: ...h are displayed when Proportional is selected under Reduce Enlarge in the Layout Adjustment screen You can assign any magnification to the R E Preset buttons other than 100 Preset Select a ratio from...

Page 194: ...at Set the TIFF format for scanned data You can select either TIFF V6 or TTN2 Image Transfer Screen Select whether or not to display a message when the scan of a document completes Disabled Does not d...

Page 195: ...ntact our Customer Support Center Store Send Link Maximum File Size Set the maximum data size of files that can be stored for the Store Send Link feature You can specify the value from 1 to 200 MB in...

Page 196: ...the Tools screen refer to System Settings Procedure P 120 2 Select an item to set or change Screen Defaults You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the defau...

Page 197: ...lay Start Specific Time Set the default value for Specific Time of Priority Send Delay Start in the Fax Internet Fax Options screen when Specific Time is selected for Delay Start Transmission Header T...

Page 198: ...Broadcast Send z Enter Once Only Allows the Broadcast Send No need to re enter the recipient z Enter Twice Allows the Broadcast Send Re entering the recipient is required z Broadcast Disabled No Broad...

Page 199: ...vered Faxes button appears on the Secure Print Jobs More tab of the Job Status screen Select this button to send the fax document again For details on Undelivered Faxes refer to 11 Job Status Printing...

Page 200: ...er Tray Mode Specify the paper tray for printing the received fax document Only the specified paper tray will be used for printing the received document Multiple paper trays can be specified except fo...

Page 201: ...ufficient hard disk memory while scanning a document a screen appears asking you how you want to handle the partially stored data Set the process you want the machine to perform for the partially stor...

Page 202: ...want to reject in Remote Station column of an Activity Report or Input Source column of a Job History Report Block Unknown Fax Numbers Set whether or not to receive faxes from unknown G3 ID fax number...

Page 203: ...mation including a local name and company logo Note The displayed items may vary depending on the options installed You can set a company logo G3 ID fax number G3 dial type and G3 line type For inform...

Page 204: ...ine PBX Private branch exchange Internet Fax Control You can configure the settings related to the Internet fax control Internet Fax Path Set the Internet fax communication path Via E mail Server Send...

Page 205: ...Receipts when the destination machine supports the MDN feature Delivery Receipts You can confirm whether the Internet fax you sent is delivered to the recipient s folder successfully Read Receipts Yo...

Page 206: ...ion Header Text start time company logo recipient name G3 ID and number of pages Fax Transfer Maximum Data Size When forwarding a received e mail from Internet fax to fax set the maximum data size No...

Page 207: ...This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print A...

Page 208: ...failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Data Size Splits by the data size set in Maximum Data Size per E mail Maximum Data...

Page 209: ...n e mail address E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or not to autom...

Page 210: ...t to display a confirmation screen for automatically deleting files after printing the files stored in a folder Convert Custom Size to Standard Size Set whether or not to convert custom size to standa...

Page 211: ...camera and document files PDF TIFF XML Paper Specification XPS XDW XBD or JPEG JFIF This feature is called the Media Print feature Note This feature does not appear for some models An optional compone...

Page 212: ...te Expired Files P 215 Stored Job Expiration Date You can set whether or not to automatically delete print files Charge Print Private Charge Print Secure Print or Sample Print stored in the machine Op...

Page 213: ...gits that is equal to or larger than the value specified here Note Specify 0 if you do not set passcodes or the minimum number of digits Print Order for All Selected Files Specify the printing order w...

Page 214: ...achine fax received documents or print documents sent from a computer in the machine You also can send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can...

Page 215: ...d by an external source it is automatically deleted Note If you select Yes a file is not deleted when retrieved from CentreWare Internet Services Delete Expired Files Specify whether or not to enable...

Page 216: ...efer to 8 Stored Programming Registering Deleting Renaming Stored Programs in the User Guide Create Job Flow Sheet Job flow is a feature to execute a series of registered actions Up to 1000 job flow s...

Page 217: ...r SMB the transferred document cannot be opened on the destination machine if JPEG is set for File Format for the job flow Restrictions on Using Job Flow A job flow can be used by single or multiple u...

Page 218: ...word registered in the System Settings to search for job flows Job flows that fully match the entry are searched The machine searches through keywords that were registered upon each job flow creation...

Page 219: ...transmission You can specify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Speed Dial Specify an add...

Page 220: ...ient name or e mail address specified Subject Enter a subject using the keyboard displayed Delete Recipient Deletes all information for the selected recipient information Edit Displays the Edit Recipi...

Page 221: ...er Name and Password Select Name Server Save in User Name or Password to display an input screen The numbers of characters you can input are as follows z Name Up to 36 single byte characters z Server...

Page 222: ...tings for the Print feature Print Quantity Set the number of copy sets from 1 to 999 in 1 set increments Paper Supply Select a paper tray for printing When Auto Select is selected the same paper size...

Page 223: ...rd and allows you to use for job flow sheet search The keywords are also available from a list under Keyword that is displayed when you create a new job flow sheet Up to 12 single byte characters are...

Page 224: ...to register Note Select to display the previous screen or to display the next screen Entering a speed dial number with the numeric keypad displays the specified number at the top of the column 3 Selec...

Page 225: ...a recipient surname with up to 32 single byte characters For information about how to enter characters refer to Entering Text P 32 Given Name Enter a recipient given name with up to 32 single byte cha...

Page 226: ...ates are registered on the machine it may take a long time to link a certificate For more information on the certificate refer to Encryption and Digital Signature Settings P 311 Transfer Protocol Set...

Page 227: ...a single alphanumeric index character for use as a keyword to search with the Address Book For information about how to enter characters refer to Entering Text P 32 Starting Rate Set a communications...

Page 228: ...st obtain the recipient s folder number and passcode in advance 1 Select On 2 Enter a recipient s folder number with the numeric keypad 3 If a passcode is set enter the passcode with the numeric keypa...

Page 229: ...charge in each of the time bands daytime night midnight You can set a value from 0 1 to 255 9 seconds in 0 1 second increments This item is displayed when Accounting Accounting Type is set to Local Ac...

Page 230: ...eed dial number of fax recipients address book entries are included in a group the machine does not send faxes to the recipients if their address types are set to E mail or Server You cannot include a...

Page 231: ...pad and then select Delete from this group Add Fax Comment You can register comments to be printed on cover sheets A maximum of 50 comments can be registered each of which can be up to 36 single byte...

Page 232: ...IDs and user names to authenticate registered users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered...

Page 233: ...ss with up to 128 characters The address set here will be set as From under E mail For information about how to enter characters refer to Entering Text P 32 Account Limit You can place restrictions on...

Page 234: ...No Access to Scan Service Maximum number of black and white pages allowed 1 to 9 999 999 z The following limits can be placed on the Print service for each user Permission to use Free Access or No Ac...

Page 235: ...delete all registered information for all registered users in a single operation or reset the auditron data It is also available to print contents for confirmation before resetting The settings descr...

Page 236: ...Type Reset Deletes or resets the data for the selected item System Administrator s Meter Copy Jobs You can check or reset the total impression copied using the System Administration mode on the scree...

Page 237: ...a list Mask User ID You can set how an entered user ID is shown on the screen Use this feature to enhance security as required Show As you enter the user ID the characters are echoed on the screen in...

Page 238: ...to the accounting billing device cannot be performed until the error is resolved For information on how to resolve the error refer to Error Code P 592 Track Print Jobs The feature is effective for th...

Page 239: ...lect from Track with Accounting Device and High Speed Printing This feature is available for Card Activated Cumulative Scan Ahead for Copy Job The feature is effective for the Copy service Select whet...

Page 240: ...ID Set the system administrator s user ID Enter the ID from 1 to 32 single byte characters Note The default of the system administrator s user ID is 11111 1 Select System Administrator s Login ID 2 Se...

Page 241: ...o Login Required Does not use the Authentication feature Login to Local Accounts Authenticates users based on the user information registered on the machine Note When Login to Local Accounts is select...

Page 242: ...stored programming contains steps to use the Fax Internet Fax service the use of the store programming is also restricted z Scan Restricts access to the E mail Store to Folder Scan to PC Store to USB...

Page 243: ...elect Create Authorization Groups 2 Select Group Name and then select Create Delete 3 Select and set any item Group Name Enter a group name with up to 32 single byte characters Restrict Recipient Sele...

Page 244: ...stalled Smart Card Link Mode Set whether or not to require a passcode for smart card authentication Smart Card Certificate Verification Set whether or not to verify the smart cart certificate when a u...

Page 245: ...login users not applicable to the system administrator and guests Registered users can be authenticated with a passcode less than the minimum number of digits Charge Private Print Settings You can set...

Page 246: ...Print Job To save jobs as Charge Print select Save as Charge Print Job To delete jobs select Delete Job Note Job without User ID is automatically changed to Print Job on the machine when you select a...

Page 247: ...and Delayed Print settings specified in the print driver will be ignored Job Status Default You can hide active jobs completed jobs and job logs from unauthenticated users or non job owners to protect...

Page 248: ...ine configuration will not be able to recover in case of malfunction z Set Passcode Entry from Control Panel to On z Set Maximum Login Attempts by System Administrator to 5 times z Note that the hard...

Page 249: ...Authentication Security Settings 249 Tools 5 Use both characters and numerics For more information on encryption key refer to Encryption Key for Confidential Data P 151...

Page 250: ......

Page 251: ...ings This chapter describes how to set up CentreWare Internet Services z Installation of CentreWare Internet Services 252 z Starting CentreWare Internet Services 254 z Configuring Machine Settings Usi...

Page 252: ...Explorer 8 0 For Windows Vista z Microsoft Internet Explorer 7 0 For Windows XP z Mozilla Firefox 3 0 z Microsoft Internet Explorer 6 0 Service Pack 2 For Windows 2000 z Microsoft Internet Explorer 6...

Page 253: ...ady set you can skip this step For an environment with DHCP or BOOTP configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferr...

Page 254: ...host name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port n...

Page 255: ...es Note For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help Item How to Select Overview Reference Usage Counters Select from St...

Page 256: ...o E mail Internet Fax Service Settings P 207 Fax Refer to Fax Service Settings P 196 Scan to PC Refer to Configuration of Scan to PC P 290 Scan to Home Refer to Configuration of Scan to Home P 297 Net...

Page 257: ...to IEEE 802 1x Settings P 180 SSL TLS Settings Refer to SSL TLS Settings P 177 S MIME Settings Refer to S MIME Settings P 178 PDF DocuWorks XPS Security Settings Select from Properties tab Security Re...

Page 258: ......

Page 259: ...ne z Print Overview 260 z Installation When Using USB Port 263 z Installation When Using TCP IP LPD Port 9100 265 z Installation When Using NetWare 268 z Installation When Using Microsoft Network SMB...

Page 260: ...ailable to connect the machine LPD Use LPD when direct communication between the machine and a computer via TCP IP is available For more information on how to set up the machine using LPD refer to Ins...

Page 261: ...p change the frame type settings of the machine accordingly with that of the file server Use CentreWare Internet Services to change these settings For more information on how to set up the machine usi...

Page 262: ...r to the manual contained in the Driver CD Kit Connection method Local connection Network connection Port USB LPD NetWare SMB IPP Port 9100 Ether Talk Bonjour Protocol TCP IP TCP IP IPX SPX Net BEUI T...

Page 263: ...USB P 162 You can configure the settings using CentreWare Internet Services For items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 26...

Page 264: ...s refer to the manual contained in the Driver CD Kit You can print via USB from a Macintosh computer for Mac OS X 10 5 10 6 For information on the installation procedures of the print driver for Mac O...

Page 265: ...ntreWare Internet Services refer to CentreWare Internet Services Setting Items P 266 For information on how to configure the setting using the Driver CD Kit refer to the manual contained in the Driver...

Page 266: ...o print a configuration report refer to Print Reports P 101 8 Configure other LPD or Port 9100 settings as necessary For information on how to set up the LPD port or Port 9100 refer to CentreWare Inte...

Page 267: ...Address Subnet Mask Gateway Address z IPv6 Enable Manual Address IP Address Link Local Address Gateway Address z Domain Name z DNS Configuration IPv4 IPv6 z DHCP DDNS z WINS Server z Port Number z TB...

Page 268: ...r CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 270 For information on how to configure the setting using the Dri...

Page 269: ...Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed 3 Set an IP address and the other addr...

Page 270: ...upper right corner of the CentreWare Internet Services screen to see help For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 254 z Receiving...

Page 271: ...or the Driver CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 270 For information on how to configure the setting u...

Page 272: ...settings refer to CentreWare Internet Services Setting Items P 272 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on...

Page 273: ...uration procedures to use Internet Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or...

Page 274: ...ration report refer to Print Reports P 101 7 Configure other IPP settings as necessary Refer to CentreWare Internet Services Setting Items P 274 Step 3 Configuration on the Computer To print from the...

Page 275: ...ing Items P 276 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter Whe...

Page 276: ...rating systems refer to Supported Operating Systems P 262 CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services For details on the...

Page 277: ...various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center...

Page 278: ...he Internet as an e mail attachment The message body of e mail is processed according to the settings in Incoming Internet Fax Print Options of CentreWare Internet Services Print E mail You can send a...

Page 279: ...ormation refer to the help of the print driver z Notify Job Completion by E mail You can receive the result of the jobs performed by e mail For more information refer to Notify Job Completion by E mai...

Page 280: ...TCP IP O O O O O O Subnet mask Required when the network is divided into subnets U U U U U U Gateway address Required when multiple networks are connected by gateways U U U U U U Machine e mail addre...

Page 281: ...Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 Machine e mail address When using the E mail feature on the machine an e mail account of the machine must be re...

Page 282: ...dmin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Sett...

Page 283: ...oard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passc...

Page 284: ...tings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME refer to S MIME Settings P 178 9 Select Close repeatedly until the Tools screen is displayed 10 Se...

Page 285: ...al component is required For more information contact our Customer Support Center z Scan Service Overview 286 z Configuration of Store to Folder 288 z Configuration of Scan to PC 290 z Configuration o...

Page 286: ...mputer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P 290 Network Scanning Job Template Scanning A file defined with scanning conditions is cal...

Page 287: ...nd a URL that indicates the location of the document Note To use the Store Send Link feature you need to configure the authentication settings For information on the Store Send Link service refer to C...

Page 288: ...efer to Configuring Machine Settings Using CentreWare Internet Services P 255 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypa...

Page 289: ...reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print...

Page 290: ...7 FTP service of Microsoft Internet Information Server 6 0 z Microsoft Windows 2000 Server Microsoft Windows 2000 Professional or Microsoft Windows XP FTP service of Microsoft Internet Information Se...

Page 291: ...nable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and the...

Page 292: ...at TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 101 Step 3 Configuration on the Computer Create a destination folder on your computer z Us...

Page 293: ...USB memory devices with the capacity of up to 128 GB z USB memory devices that support FAT12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with...

Page 294: ...08 R2 Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following...

Page 295: ...s displayed 5 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration...

Page 296: ...ronment Settings 296 Scanner Environment Settings 9 Step 4 Configuration on the Computer For details on the setting items click Help at the upper right corner of the CentreWare Internet Services scree...

Page 297: ...authentication system refer to Authentication System P 173 Destination Computer The following operation system must be installed on a destination computer For Mac OS X a sharing user account is requir...

Page 298: ...ettings P 166 4 Select Close repeatedly until the Tools screen is displayed 5 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen f...

Page 299: ...rvice For LDAP Server Directory Service Settings a configuration is required regardless of a remote authentication server selected For information on Kerberos Server Settings refer to Kerberos Server...

Page 300: ...Directory is identical with the screen displayed by selecting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by CentreWare Internet Services wit...

Page 301: ...9 Step 5 Configuration on the Computer Create a destination folder on your computer and set it as a shared folder and then set write rights on the folder Note To use SMB on Mac OS X set Windows Sharin...

Page 302: ...cation is required The following shows the reference section for each procedure Step 1 Configuring E mail 302 Step 2 Enabling Authentication 302 Step 3 Other Settings 302 CentreWare Internet Services...

Page 303: ...s z URL File Expiration z Generation of URL Link z Maximum File Size z Subject z Message z Attachment z Device Information z Authenticated User For details on the setting items click Help at the upper...

Page 304: ......

Page 305: ...a the Internet Fax on the machine Note This feature does not appear for some models For such models an optional component is required to use this feature For more information contact our Customer Supp...

Page 306: ...ing settings for your e mail environment Item Description Internet Fax Inter netFax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail...

Page 307: ...To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail Encryption Di...

Page 308: ...e screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Sel...

Page 309: ...displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode i...

Page 310: ...k Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings P 178 8 Select Close repeatedly unt...

Page 311: ...e and the Digital Signature feature on the machine z Encryption and Digital Signature Overview 312 z Configuration of HTTP Communications Encryption 314 z Configuration of Encryption using IPSec 316 z...

Page 312: ...cryption Features for Communication The data sent between the machine and computers on a network can be encrypted Encrypting HTTP Communications from a Client to the Machine SSL TLS Server The SOAP In...

Page 313: ...tificate of the remote device you must register a root certificate created by a CA of the remote device on the machine Note To use certificates that have already been created import them with CentreWa...

Page 314: ...te on the machine No certificate is registered to the machine by factory default Configure certificates for a SSL server as needed The following describes the procedures to set up a certificate by Cen...

Page 315: ...TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot display click Reboot Machine The mac...

Page 316: ...ificate on the machine z Configuring certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as...

Page 317: ...rtificate Management 3 Select Local Device for Category and IPSec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the C...

Page 318: ...8 Select Close Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer z Create an IP security policy...

Page 319: ...encrypted with S MIME Configuration on the Machine Configure a certificate on the machine No certificate is registered on the machine by factory default Configure the following settings to set up a ce...

Page 320: ...Configure the certificate Note Skip this step for DocuCentre series models 1 Click Security to display the items in the folder 2 Click Certificate Management 3 Select Local Device for Category and S...

Page 321: ...hine 4 Click Apply Step2 Configuration on Sender and Recipient To transmit e mails encrypted or with digital signature attached a device certificate and a personal certificate must be registered with...

Page 322: ...on of the personal certificate of a computer to the machine is not required There are two methods to register the machine s device certificate to a computer z Send an e mail with S MIME digital signat...

Page 323: ...guration of E mail Encryption Digital Signature 323 Encryption and Digital Signature Settings 11 For information on how to import and export a certificate refer to the help of CentreWare Internet Serv...

Page 324: ...r You must register a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the r...

Page 325: ...for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the U...

Page 326: ...ate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to register import a certificate click H...

Page 327: ...to restrict the availability of services and to manage account usage on the machine z Overview of Authentication and Accounting Feature 328 z Authentication 330 z Services Controlled by Authenticatio...

Page 328: ...registered on the machine and Login to Remote Accounts that authenticates users based on the user information registered on a remote server For more information about the feature refer to Types of Au...

Page 329: ...r more information refer to Types of Account Administration P 332 Note Xerox Standard Accounting does not appear for some models An optional component is required For more information contact our Cust...

Page 330: ...system administrator uses a specific user ID called a system administrator s user ID To login as the system administrator enter the system administrator s user ID in the user ID entry field on the sc...

Page 331: ...Create delete change and view accounting z Change Alternative Name for Account ID or Mask Account ID z Print an Auditron Report for each user Authorization Groups The following settings can be configu...

Page 332: ...ster user information on a remote authentication server use up to 32 single byte characters for a user ID and up to 128 single byte characters for a password Note however that up to 32 single byte cha...

Page 333: ...on the machine and counts up the numbers of pages processed for each user The authentication server manages the user s authorization information and obtains accounting information from a remote server...

Page 334: ...ith ApeosWare Log Management or ApeosWare Accounting Services 3 When Login Type is Login to Remote Accounts and Authentication System is set to Authentication Agent Accounting Type is automatically se...

Page 335: ...be set for the machine as a whole refer to Service Access P 242 Services Restricted by User ID Authentication For User ID Authentication the services restricted by authentication and account administr...

Page 336: ...s set to Login to Remote Accounts the Print feature cannot be restricted To restrict print operations use the Charge Print or Private Charge Print feature 4 When Login Type is Login to Remote Accounts...

Page 337: ...ternet Services 3 This feature stops machine operation when the number of pages specified in the account limit is processed For more information refer to the online help of CentreWare Internet Service...

Page 338: ...s machine operation when the number of pages specified in the account limit is processed For more information refer to Account Limit P 233 5 Report and List can be printed using a smart card not regis...

Page 339: ...rivate Charge Print feature 4 When you hold your card over IC Card Reader the machine automatically prints the print job being paused We recommend that you use Charge Print or Private Charge Print to...

Page 340: ...created on the Create Job Flow Sheet screen by a local user when the Authentication feature is disabled When the Authentication feature is disabled this type of job flow sheet can be shared and its s...

Page 341: ...er when the Authentication feature is not enabled When the Authentication feature is not enabled this folder is shared and its settings can be changed by any user When the Authentication feature is en...

Page 342: ...le to the System Administrator only When the Authentication Feature is Disabled Available Job Flow Sheet Operations If you change the authentication setting from enabled to disabled delete all existin...

Page 343: ...ks however the job flow sheets will no longer be displayed and will be unavailable Create Job Flow Sheet under Setup The following table describes the operations that can be performed on the Create Jo...

Page 344: ...hange in the Login Type are linked to folders they cannot be edited or copied but still can be used If you cancel the links however the job flow sheets will no longer be displayed and will be unavaila...

Page 345: ...ted as an unregistered user local user and cannot operate job flow sheets O Available Not available The owner of a copied job flow sheet is the user who copied the document Available Folder Operations...

Page 346: ...uthentication feature refer to Overview of Authentication Feature P 328 When Login to Local Accounts is selected When authenticated as a user other than a guest user in Login to Remote Accounts Import...

Page 347: ...Features 12 O Available Not available Personal Non owner O O O Folder Job Flow Unregistered Users Local Users Login Users System Administrators General shared Admin shared Personal General shared Adm...

Page 348: ...5 setting in the System Administration mode Services Jobs Authentication Target User Managed Items Normal Print Machine s print driver Required Login user Pages sheets Other than machine s print drive...

Page 349: ...ns pages charging units printed pages number of sheets Manual Reception Print Call in Call out Required Fax reception Receptions pages charging units printed pages number of sheets Store Fax Local Fol...

Page 350: ...tions company When fax received pages are split for printing the number of pages counted will be those received not those printed The number of charging units is not counted for the following communic...

Page 351: ...he Login Type and access control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings...

Page 352: ...horization Group respectively and then select Save 20 Select Close repeatedly until the Tools screen is displayed 21 Select Close Note Rebooting the machine may be required depending on the settings W...

Page 353: ...ation Agent 17 Configure the settings for the remote authentication server For more information on the Authentication feature refer to Kerberos Server Settings P 173 LDAP Server Directory Service Sett...

Page 354: ...ric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 1...

Page 355: ...Select Tools on the Services Home screen 4 Select Authentication Security Settings 5 Select Authentication 6 Select Create Authorization Groups 7 Select a group displayed as No Name and then select Cr...

Page 356: ...d 356 Step 3 Registering Smart Card Information 357 Step 1 Preparations The following smart card types are supported by the IC Card Reader z MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE compat...

Page 357: ...mart Card Settings 4 Select the smart card to use 1 Click Edit next to the smart card 2 Select the Enabled check box and then set the priority 3 Click Apply Note You can select multiple smart cards bu...

Page 358: ...ect Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the...

Page 359: ...t and Feature Access settings for each service and then select Save For more information on the account limit refer to Account Limit P 233 10 If necessary select a user role and an authorization group...

Page 360: ...r to Create View User Accounts P 232 Note An optional component is required to use this feature For more information contact our Customer Support Center Log In Log Out from the Operator Panel User Aut...

Page 361: ...Home screen 2 Select User Details Setup 3 Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Save 6 Select Retype P...

Page 362: ......

Page 363: ...ine Trouble 365 z Image Quality Trouble 370 z Trouble during Copying 376 z Trouble during Printing 380 z Trouble during Faxing 383 z Trouble during Scanning 387 z Network related Problems 392 z Media...

Page 364: ...Internet refer to EP Diagnostic Request Repair Request P 146 For more information on the EP system refer to EP System P 588 The machine does not work properly Yes Action Refer to Machine Trouble P 365...

Page 365: ...upply Refer to 1 Before Using the Machine in the User Guide The Error indicator is blinking The system of the machine or the components installed may have a trouble Switch the main power and power off...

Page 366: ...Check the interface cable connection Refer to Interface Cables P 19 Is the computer s environment correctly set Check the computer environment such as print driver settings Is the required port status...

Page 367: ...ment when copying Is the document in the correct position Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide Is the document loaded correctly Are the document guides on th...

Page 368: ...meets machine specifications Refer to Paper Types P 34 or Loading Paper P 42 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fi...

Page 369: ...uments Simultaneously in the User Guide Is an A5 document loaded in landscape orientation on the document feeder when Mixed Size Originals is set to On Load the A5 document in portrait orientation An...

Page 370: ...st the copy density or image quality Refer to 3 Copy Image Quality in the User Guide Is the document glossy printing paper Glossy printing paper easily sticks to the document glass and shadows are som...

Page 371: ...Loading Paper P 42 Is folded or wrinkled paper included in the tray Remove the unsuitable paper or replace all of the paper with new one Refer to Loading Paper P 42 Is the document pasted or folded T...

Page 372: ...ce the drum cartridge with a new one Refer to Replacing Drum Cartridges R1 R2 R3 or R4 P 60 Black or colored lines are printed The drum cartridge has deteriorated or is damaged Replace the drum cartri...

Page 373: ...one Refer to Loading Paper P 42 The paper is unsuitable Load suitable paper Refer to Loading Paper P 42 The entire paper area is printed black The drum cartridge has deteriorated or is damaged Replace...

Page 374: ...print driver Load paper of the correct type and size into Tray 5 Refer to Loading Paper in Tray 5 MSI P 46 Two or more sheets may be fed simultaneously Fan the paper well and load it again Refer to L...

Page 375: ...tridges R1 R2 R3 or R4 P 60 No toner remains in the toner cartridge Replace the toner cartridge with a new one Refer to Replacing Toner Cartridges P 56 Text or images are printed at an angle The paper...

Page 376: ...lar sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 3 Copy Copying Proced...

Page 377: ...the document when copying The copy is too dark or light The copy density is set to Darken or Lighten Adjust the copy density Refer to 3 Copy Image Quality in the User Guide The document density is to...

Page 378: ...ripes may be printed on the copies depending on the ratio Adjust the ratio to eliminate the stripes Refer to 3 Copy Copy Reduce Enlarge Making Enlarged Reduced Copies in the User Guide The copy is mis...

Page 379: ...is a non standard size Specify the document size and then copy Refer to 3 Copy Copying Procedure in the User Guide The document is folded Flatten the curl and load the document again Refer to 3 Copy C...

Page 380: ...etails and take an appropriate action The IP address or SMB network path is not correctly set Set the correct IP address or SMB network path Refer to Printer Environment Settings P 259 The network bet...

Page 381: ...he correct sized paper The image on the document edges is missing on the output The image is larger than the printable area Expand the printable area of the machine or reduce the image size on the pri...

Page 382: ...color of Secure Print is reproduced using density by default as with printing To closer match the color of Secure Print and files in a folder select On in Image Options Print Page Mode on the Advanced...

Page 383: ...de P 408 Unable to communicate general fax The phone line is not connected correctly The machine is equipped with connectors to which to connect phone lines Communication is enabled only when the phon...

Page 384: ...a feature such as the Polling feature that is not supported by the destination fax Confirm whether the destination fax supports the feature The Authentication Accounting feature is being used and the...

Page 385: ...on No paper is set Load paper in the machine to receive faxes Paper is jammed Follow the instructions displayed on the control panel to remove the jammed paper Refer to Paper Jams P 481 The machine i...

Page 386: ...border limit value for page splitting According to the setting combination specified the received document is printed as follows Refer to Border Limit P 200 or Auto Reduce On Receipt P 200 Although th...

Page 387: ...edure in the User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does...

Page 388: ...cable to the machine Refer to Interface Cables P 19 The network between the computer and machine is abnormal Check with your network administrator Unable to open a folder The folder is unregistered Re...

Page 389: ...estination is not correctly specified Correctly specify the save destination The login name is not entered correctly Correctly enter the login name The password is not correctly entered Correctly ente...

Page 390: ...document cover Refer to Cleaning the Document Cover and Document Glass P 85 The document is a transparent type such as a transparency film If the document is transparent dirt on the document cover ma...

Page 391: ...e User Guide The document is a non standard size Specify the document size Refer to 5 Scan Scanning Procedure in the User Guide The document is folded Flatten the curl and load the document again Refe...

Page 392: ...t Although Search for Other Computers Start Search Other Computers on the computer is displaying the machine Network Computer does not display the machine If the machine and the computers are set to d...

Page 393: ...cate that no more remote computers can be connected Wait for a while and try printing again Cause Check point Remedy You are trying to delete all print data displayed in the Print window Only the syst...

Page 394: ...name Re send the print data to the print queue for which the job sender user or group name is registered as the User Use NWADMIN from a computer to register job sender user or group name to User of P...

Page 395: ...m a computer to confirm whether the printer type is set to Defined Elsewhere under Print Server Information Printer Printer xxx Environment Settings If the printer type is not set to Defined Elsewhere...

Page 396: ...ee name context active mode The NetWare port on the machine is not activated Print Configuration Report to confirm whether the NetWare port is activated Select the Enabled check box of NetWare to acti...

Page 397: ...ne are different Confirm the printer language on the machine Match the printer language of the print data and the printer language configured on the machine Cause Check point Remedy The user is not li...

Page 398: ...rocess Confirm whether any error messages are displayed on the control panel Restart the machine Wait until the screen completely goes out to switch on the machine power The machine is not set to the...

Page 399: ...he printer names is automatically changed when starting the machine Therefore depending on the timing of starting the printer the machine may be started with a different name and documents are printed...

Page 400: ...re you using a specified browser Refer to Installation of CentreWare Internet Services P 252 to confirm whether your browser is supported Selecting the menu on the left frame does not update the right...

Page 401: ...s Domain Filtering set Confirm whether your own domain is set to Allow Domains on CentreWare Internet Services Are the SMTP server and or POP server operating properly Consult your network administrat...

Page 402: ...roxy server Set the IP address of a DNS server that can resolve the address of the proxy server z When not connecting via the proxy server Set the IP address of a DNS server that can resolve the desti...

Page 403: ...ment using the proxy server you must configure the machine to use the proxy server to connect to a desired Web server Make sure that you configure the settings to use the proxy server The setting to u...

Page 404: ...casting is supported only within a local link FF02 1 When SSL is enabled on CentreWare Internet Services even if you specify http IPv6 address you are not redirected to https IPv6 address When SSL is...

Page 405: ...address using the FQDN Symptom Remedy Unable to search devices with IPv6 addresses in UPnP In an IPv6 environment use Function Discovery of WSD In an IPv6 network with no DNS server installed authent...

Page 406: ...lems when using Media Print Text are as follows Symptom Cause Remedy Media Print Text is not displayed on the Services Home screen The software options of the USB Media Print Kit is not recognized Pro...

Page 407: ...s output Files that cannot be printed image files other than DCF1 0 format are included among the files specified for printing Files that cannot be printed image files other than DCF1 0 format are not...

Page 408: ...ured If an error code is displayed that is not listed in the following table or if you cannot resolve an error despite following the instructions described in the table contact our Customer Support Ce...

Page 409: ...756 Cause The faxed document is completely blank Remedy Check whether the document is blank or whether the side of the document to be faxed is loaded correctly 003 757 Cause A mix sized document was...

Page 410: ...ake sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 010 330 010 331 010 332 010 333 010 334 010 335...

Page 411: ...feeder Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 016 229...

Page 412: ...screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 016 330 016 331 016 332 Cause An error occurred in the machine Remedy S...

Page 413: ...1x authentication method cannot be processed Remedy Set the authentication method of the machine to the same method as set for the authentication server 016 402 Cause The authentication connection ti...

Page 414: ...solved after checking the above settings there may be a network failure or a DNS server failure Consult your system administrator 016 414 Cause A network error occurred Remedy Check the followings z T...

Page 415: ...the POP3 server name when sending e mail Remedy Check on CentreWare Internet Services whether the POP3 server settings are correct Also confirm whether the DNS server settings are correct 016 505 Caus...

Page 416: ...cate Remedy The LDAP server is requesting an SSL client certificate Set an SSL client certificate on the machine 016 523 Cause LDAP server SSL authentication error The server certificate data is incor...

Page 417: ...r connection Check whether the domain name and the server address have been correctly set on the machine For connection to Windows 2000 or Windows 2003 Server specify the domain name in uppercase 016...

Page 418: ...gent to being upgraded 016 554 Cause The login name and password used for domain user authentication of ApeosWare Authentication Management or ApeosWare Authentication Agent is invalid Remedy Correctl...

Page 419: ...Remedy Confirm the login name and password to access the Remote Download server If the error still is not resolved contact the Customer Support Center 016 569 Cause Authentication Agent error Remedy C...

Page 420: ...eck whether enough space is available in the save location 016 583 Cause Failed to create the lock directory in the FTP server while transferring data using FTP of the Scan to PC service Remedy Take o...

Page 421: ...upport Center 016 596 Cause The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred Remedy Execute the operation again If the error still is not resolv...

Page 422: ...t used the print driver for the machine 3 The machine received a Secure Print Print Stored File Charge Print or Private Charge Print job with no DocuPrint CM500 Series Upgrade Kit optional installed R...

Page 423: ...dy Increase the resolution or scan area 016 713 Cause The passcode entered does not match the passcode set on the folder Remedy Enter the correct passcode 016 714 Cause The specified folder does not e...

Page 424: ...int job was cancelled without storing a file into a folder because the file was determined as not containing any pages Remedy The file could not be stored into the folder because the machine determine...

Page 425: ...le copies 016 749 Cause Probable causes are as follows For a print job 1 The printer language received from the print driver is unsupported by this machine For printing of a document received by Inter...

Page 426: ...l the print protection using Adobe Reader and try printing again 016 756 Cause Do not have permission to use the service Remedy Consult your system administrator 016 757 Cause The passcode is incorrec...

Page 427: ...ess image conversion because of insufficient hard disk space Remedy Delete unnecessary data from the hard disk to free up disk space 016 776 Cause An error occurred during image conversion processing...

Page 428: ...he number of pages and divide the job into several e mails to send Send the job by setting Color Scanning to Black White 016 788 Cause Failed to retrieve a file from the Web browser Remedy Take one of...

Page 429: ...706 017 707 017 708 Cause ThinPrint Engine SSL authentication error Remedy Check the server certificate information expiry date and address that is registered to ThinPrint Engine 017 709 Cause An SSL...

Page 430: ...entication Method a passcode is not set z Although Authenticated by Digital Signature is set in IKE Authentication Method an IPSec certificate is not set Remedy Remove the inconsistency of the IPSec s...

Page 431: ...sers create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon z1 From Ap...

Page 432: ...nd set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make su...

Page 433: ...The HTTP server settings 018 563 Cause An error occurred during communication with the HTTP server Remedy Check the followings z The destination HTTP server for the scanned documents is accessible fr...

Page 434: ...ient certificate is registered on the machine z The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If th...

Page 435: ...e file z The login user does not have Write rights to the file z The login user does not have Delete rights of the directory or file z Made a delete request to the directories or files but all of them...

Page 436: ...es are duplicate confirm that the file format is not multi page 018 589 Cause Failed to access the NEXTNAME DAT file Remedy When Rename New File is set as the process to be executed when file names ar...

Page 437: ...ult Message No 3 time limit exceeded for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is not reso...

Page 438: ...DAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 13 confidentiality required for Address Book query Remedy Have your network a...

Page 439: ...cate if it is invalid or revoked Also check whether the certificate is enabled in the server 018 728 Cause Authentication by the Kerberos server failed Remedy Take one of the following measures z When...

Page 440: ...entication user name and password to cancel an incorrect login name If the error still is not resolved have your network administrator confirm the authentication settings on the LDAP server 018 750 Ca...

Page 441: ...Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018 768 Cause An LDAP server protocol error occurred as a result of the Address...

Page 442: ...eturned RFC2251 Result Message No 85 timeout for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is...

Page 443: ...server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 96 client loop detected for Address Book query Remedy Have your network administr...

Page 444: ...rt Center 021 502 Cause An error occurred while connecting to EP system via the Internet There is a problem with the address of the EP proxy server name Remedy Switch off the machine power make sure t...

Page 445: ...machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 510 021 511 021 512 021 513 021...

Page 446: ...e may be out of order Remedy Confirm that the USB cable is connected and switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still i...

Page 447: ...ake sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 024 700 Cause The memory capacity or hard disk r...

Page 448: ...an unsupported protocol from the LDAP server Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 026 701 Cause The number of queries submitted to...

Page 449: ...an S MIME mail encrypted by an encryption method that the machine does not support Remedy Take one of the following measures z Ask the sender to send the mail encrypted by 3DES z Disable FIPS140 vali...

Page 450: ...ers available Remedy Take one of the following measures 1 Change the path name of the file location 2 Set the path in the range of 1 to 255 bytes 026 730 Cause The size of paper loaded in the specifie...

Page 451: ...sword used in the POP3 server are correct on CentreWare Internet Services 027 503 Cause An POP server error occurred Remedy Execute the operation again If the error still is not resolved contact our C...

Page 452: ...ion SMB server 2 Check whether the file sharing service is enabled on the destination SMB server The file sharing service of Microsoft network is enabled If the error still is not resolved check the f...

Page 453: ...privilege to the SMB server 027 521 Cause The machine failed to transfer data using SMB of the Scan to PC service because the suffix of the name of the file or folder exceeded the limit value Remedy C...

Page 454: ...s available at the save location on the SMB server Remedy Check whether the save location has free space 027 529 Cause The machine failed to transfer data using SMB of the Scan to PC service because a...

Page 455: ...confirm the domain name prior to Windows 2000 027 548 Cause SMB protocol error An invalid character was detected in the specified user name Remedy Have your network administrator set the user name on...

Page 456: ...587 Cause SMB protocol error The password must be changed Remedy Log into Windows and change the password Ask your system administrator to change the setting so that you do not need to change the logi...

Page 457: ...send the e mail with an S MIME certificate attached 027 711 Cause No S MIME certificate could not be obtained from the received e mail Remedy Import the sender s S MIME certificate to the machine or...

Page 458: ...nked ApeosWare Flow Service is operating correctly If it is operating correctly confirm the log If it is not operating confirm the network environment 027 726 Cause The status of the application inter...

Page 459: ...be found Remedy Confirm the path name of the pool server for job templates 027 740 Cause Login to the pool server for job templates failed Remedy Confirm whether the login user name and the login pass...

Page 460: ...ether there is no network failure z Connect the network cable securely z Confirm the settings in the machine 027 770 Cause The print job has a problem Remedy Submit a print job again 027 771 Cause The...

Page 461: ...ed e mail was discarded because no documents were attached to it The machine is set to print attached documents only Remedy To print the mail body or header information also change settings in the Pro...

Page 462: ...conditions and execute the operation again 033 508 Cause No spooling documents exist at the other machine Remedy Ask the other party to prepare polling documents and execute the operation again 033 50...

Page 463: ...use An error occurred during fax transmission Remedy Confirm the other machine has a problem and then execute the operation again 033 528 Cause An error occurred during fax transmission Remedy Ask the...

Page 464: ...cause fax communication is in progress Remedy Wait until the job being communicated completes and then execute the operation again 033 551 Cause You attempted to change a job immediately before fax or...

Page 465: ...ter 033 565 Cause Cannot send because too many recipients are specified Remedy Wait until the number of jobs awaiting transmission decreases or reduce the number of recipients and then send again 033...

Page 466: ...folder specified from the sender s machine Remedy Store fax or polling documents into the folder as necessary 033 719 Cause The document may be deleted by turning the machine off and then on Remedy Re...

Page 467: ...f the received fax document was interrupted Remedy No measure is required 033 741 Cause An error occurred during fax transmission Remedy Execute the operation again If the error still is not resolved...

Page 468: ...is displayed again contact our Customer Support Center 059 318 059 319 059 320 059 321 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then sw...

Page 469: ...blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 091 316 Cause An error occurred in the machine Remedy Switch off the machine power...

Page 470: ...achine power If the same message is displayed again contact our Customer Support Center 094 310 094 311 094 316 094 320 094 321 Cause An error occurred Remedy Switch off the machine power make sure th...

Page 471: ...upport Center 116 339 Cause Job Based Accounting system started with no hard disk installed Remedy To use the Job Based Accounting system the hard disk is required Switch off the machine power make su...

Page 472: ...16 383 116 384 116 385 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is d...

Page 473: ...ecause the receive data exceeded the HP GL 2 optional spool size Remedy Increase the size assigned to HP GL 2 auto layout memory 116 713 Cause The job was divided to be printed because of insufficient...

Page 474: ...ptions of the PDF or XPS printing job ticket have a problem Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 116 771 116 772 116 773 116 774 11...

Page 475: ...cation Security Settings Authentication User Details Setup Change the setting as required 121 312 Cause An error occurred between the machine and the device connected Remedy Switch on the machine powe...

Page 476: ...touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 123 310 123 311 123 312 123 325 123 326 123 333 123 343 123 344 1...

Page 477: ...124 340 124 341 124 342 124 343 124 344 124 345 124 346 124 347 124 348 124 349 124 350 124 351 124 352 124 353 124 360 124 361 124 362 124 363 124 372 124 373 124 374 124 380 124 381 Cause An error...

Page 478: ...h screen is blank and then switch on the machine power 127 212 Cause A communication error occurred between the machine and the print server Remedy Disconnect the print server cable and then securely...

Page 479: ...d contact our Customer Support Center 133 710 Cause When printing the received fax document the paper loaded on the bypass tray was used for printing because the specified tray could not be used Remed...

Page 480: ...played for xxx yyy Then immediately switch the main power and power off make sure that the touch screen is blank and then contact our Customer Support Center Completed with an error xxx yyy Cause An e...

Page 481: ...H Transport Unit 488 Staple Jams in Staple Cartridge For Finisher AB1 493 Important When a paper jam occurred if you pull out a paper tray without checking the paper jam location the jammed paper may...

Page 482: ...ing 482 Problem Solving 13 1 Lift up the latch of the right hand cover to open the cover 2 Remove the jammed paper 3 Use the handle to lift the duplex module up 4 Remove the jammed paper 5 Replace the...

Page 483: ...inter 7 Remove the tray from the machine 8 Remove the jammed paper 9 Replace the tray into the machine Paper Jams in Tray 5 MSI The following describes how to clear paper jams occurring in Tray 5 Note...

Page 484: ...Solving 484 Problem Solving 13 2 Close the Tray 5 3 Lift up the latch of the right hand cover to open the cover 4 Remove the jammed paper 5 Use the handle to lift up the duplex module 6 Remove the ja...

Page 485: ...always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit bec...

Page 486: ...ng the right hand cover put your hand near the handle as shown in the illustration and then push the cover firmly to the printer Paper Jams in Duplex Module The following describes how to clear paper...

Page 487: ...When closing the right hand cover put your hand near the handle as shown in the illustration and then push the cover firmly to the printer Paper Jams in Finisher AB1 The following describes how to cle...

Page 488: ...ame procedure 3 Close the finisher front cover 4 If the paper jam message remains repeat steps 1 and 2 5 Close the finisher front cover Paper Jams in H Transport Unit The following describes how to cl...

Page 489: ...Paper Jams 489 Problem Solving 13 2 Remove the jammed paper 3 Close the top cover of the finisher...

Page 490: ...cover it enters a fixed position Open the cover gently 2 If the document is not caught in the entry of the document feeder pull out the document 3 If the massage on the screen instructs you to turn th...

Page 491: ...ind the document in step 8 lift the document input tray and remove the document 10 Return the document input tray gently 11 Make sure that the document is not torn wrinkled or folded and then load the...

Page 492: ...copies are not stapled or staples are bent Contact our Customer Support Center if the problem persists after you have tried the following solutions If copies are stapled as shown in the figures below...

Page 493: ...the staple cartridge out of the machine Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher 3 After you take out the staple cartridge che...

Page 494: ...until it clicks into place 7 Close the finisher front cover Note If the finisher front cover is not completely closed a message will appear and the machine remains paused If you cannot remove jammed...

Page 495: ...Printable Area 505 z Internal Fonts 506 z Optional Components 508 z ESC P K Emulation 509 z PDF Direct Print 524 z DocuWorks Direct Print 526 z PCL Emulation 528 z HP GL2 Emulation 535 z Notes and Re...

Page 496: ...um 215 9 355 6 mm Legal 8 5 14 for sheets and books Duplex Automatic Document Feeder Maximum 215 9 355 6 mm Minimum 125 85 mm Simplex 125 110 mm Duplex Paper Size Paper Tray 1 4 A4 A5 B5 JIS Legal Fol...

Page 497: ...chrome Color Simplex A4 SEF 45 sheets minute Duplex A4 SEF 36 pages minute z Transparency Monochrome Color Simplex A4 SEF 45 sheets minute Duplex A4 SEF 36 pages minute z Heavyweight Extra HW Gloss La...

Page 498: ...switched off even with the power cord is plugged in Dimensions Width 560 Depth 536 1 Height 630 mm with Automatic Document Feeder Important The Tray 5 MSI is closed Weight Main Unit 58 kg Main unit on...

Page 499: ...oft Windows Vista x64 Microsoft Windows 7 Microsoft Windows 7 x64 Mac OS X 10 5 10 6 Optional PostScript Microsoft Windows 2000 1 Microsoft Windows XP Microsoft Windows XP x64 Microsoft Windows Server...

Page 500: ...e to Folder z Protocol TCP IP WebDAV HTTP z File Format 1 Monochrome Binary TIFF PDF 2 DocuWorks 2 XPS 2 Gray Scale TIFF JPEG PDF 2 DocuWorks 2 XPS 2 Full Color TIFF JPEG PDF 2 DocuWorks 2 XPS 2 Impor...

Page 501: ...ompression type JPEG PDF Compression type JPEG Flate XPS Compression type JPEG Scan to e mail z Protocol TCP IP SMTP z File Format Monochrome binary TIFF Compression type MH MMR DocuWorks Compression...

Page 502: ...00 400 dpi 15 7 15 7 dots mm 600 600 dpi 23 6 23 6 dots mm Applicable Lines Same as the Fax function Operating System Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsof...

Page 503: ...her Tray 1 Sorting Offset not available Stacking Offset available Paper Size Paper Weight Finisher Tray Maximum Legal 8 5 14 Minimum Postcard 3 5 5 52 216 gsm Stacker Capacity z Finisher Tray For pape...

Page 504: ...ement when connected to the main unit Width 1 090 Depth 1 086 mm Main Unit One Tray Module Important When the Tray 5 MSI is fully extended Paper Size Legal 8 5 14 A4 Letter 8 5 11 A5 JIS B5 Executive...

Page 505: ...a to 210 9 x 351 6 mm and the print assured area to 207 9 x 347 6 mm Note To extend the printable area change the PCL print driver setting or the Print Area setting on the touch screen For more inform...

Page 506: ...CG Omega Italic CG Omega Bold CG Omega Bold Italic Garamond Antiqua Garamond Kursiv Garamond Halbfett Garamond Kursiv Halbfett Default Courier Courier Italic Courier Bold Courier Bold Italic Letter G...

Page 507: ...d Arial Bold Italic Times New Times New Italic ITC Zapf Chancery Medium Italic ITC Zapf Dingbats OCR B KO PCL5 Myungio Gothic R Gothic Graphic Kungso Saemmul KS Myungio Gothic R Gothic Graphic Kungso...

Page 508: ...copy features and adds the spool and scan features Note You can use the Scan to USB Media Print Searchable PDF and Data Security features For information on how to install the HDD Extension Kit to th...

Page 509: ...between the emulation mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support pr...

Page 510: ...ers are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printing outline fonts of up to a certain size are cached Outline fonts are co...

Page 511: ...r Barcodes In the ESC P K mode you can use barcodes The barcodes that can be used are as follows z EAN 13 z EAN 8 z Interleaved 2 of 5 z UPC A z UPC E z CODE39 z CODE128 z POSTNET Forms You can use ES...

Page 512: ...15 x 12 103 Continuous form paper 15 x 11 4 A4 5 A5 15 B5 21 8 5 x 14 22 8 5 x 13 23 8 5 x 11 0 Postcard The number of characters printed is 80 characters 72 rows for continuous form paper 10 x 12 80...

Page 513: ...based on a combination of Original Size and 1 2 of Paper Size Setting Item Item Number Value Paper position 20 Sets the paper position 0 Default Without cut sheet feeder left 1 With cut sheet feeder c...

Page 514: ...a outside of the printable area to fit onto the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal direction 45 to 210 Default...

Page 515: ...When Off is selected for this feature and 2 Up or 2 sided printing is specified blank pages are not printed 52 Character print area Extends the position of the right margin 0 Default Standard 1 Exten...

Page 516: ...mm 61 CR feature Sets the action to be executed when a CR command is received 0 Default Carriage return 1 Carriage return and linefeed Position adjustment 15 Vertical position adjustment Adjusts the p...

Page 517: ...his case the setting is set to Off Stapling 66 Sets the stapling position 0 Default Off 1 Top Left 8 Bottom Right Bypass Tray Wait User 67 Sets whether to suspend the print processing when feeding pap...

Page 518: ...dge 164 116 81 143 100 156 120 120 120 53 11 x 17 Long edge 97 68 48 84 59 100 82 76 64 100 Short edge 106 74 51 92 64 100 77 77 77 100 8 5 x 14 Long edge 119 83 58 102 72 122 100 93 78 100 Short edge...

Page 519: ...9 83 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 6...

Page 520: ...110 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64...

Page 521: ...8 54 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 4...

Page 522: ...is 100 Some paper sizes may not be available depending on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Post...

Page 523: ...s are based on 10 cpi character pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 P...

Page 524: ...DF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using ContentsBrid...

Page 525: ...up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 406 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting aut...

Page 526: ...nting DocuWorks files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using ContentsBridge Utility refer to the manual provided on the Driver CD Kit z Ou...

Page 527: ...ch sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 506 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper si...

Page 528: ...be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching betwe...

Page 529: ...Bold Oblique z Letter Gothic z SymbolPS z Letter Gothic Italic z Palatino Roman z Letter Gothic Bold z Palatino Italic z Albertus Medium z Palatino Bold z Albertus Extra Bold z Palatino Bold Italic z...

Page 530: ...rioritized over other jobs For information on prioritizing the printing of jobs already received by the machine refer to 10 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulat...

Page 531: ...to size 202 Sets the default paper size Only available when Paper Tray is set to Auto Only cut sheet can be set 4 Default A4 5 A5 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 25 Custom Size 30 8K Impor...

Page 532: ...Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Time...

Page 533: ...Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies to be printed 1 999 Default 1 1 to 99...

Page 534: ...ault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Defaul...

Page 535: ...ws Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are...

Page 536: ...10 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared or the page break command is r...

Page 537: ...ue is 0 mm HP GL 2 Emulation Settings The following table shows the emulation parameters and their values for HP GL2 emulation HP GL Settings List Items that can be set using the HP GL mode menu are e...

Page 538: ...ayed for the magnification In this case the document is printed at a scale of 100 Paper tray 103 Sets the paper tray to be used for printing 0 Default Auto 1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5...

Page 539: ...characters For more information on fonts refer to Internal Fonts P 506 0 Default Stroke 1 Roman 2 Sans serif Position adjustment 113 Vertical position adjustment Adjusts the hard clip area vertically...

Page 540: ...ccordingly images cannot be drawn outside the boundary of the hard clip area 0 Standard 2 Default Paper For more information on hard clip area refer to Hard Clip Area P 543 152 Eject command SP Sets t...

Page 541: ...ng used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting of the active area determination command is valid when Document size is set to Auto 162 Paper margin Sets the paper margin when auto sc...

Page 542: ...If the width is set to 0 0 mm nothing is plotted 850 865 Line end shape No 0 No 15 Set the line end shape of the 16 pens No 00 to 15 No 00 denotes Item No 850 0 Default Cut 1 Round 2 Rectangular Cut s...

Page 543: ...llows actual printing is within the printable area The hard clip area can be set either with HP GL emulation mode settings or by the specified hard clip command I The following coordinate values prese...

Page 544: ...ch X Axis Y Axis Margin Printable Area Top right Edge Margin Width Height Bottom left X Bottom left Y Long Side Short Side Top right X Top right Y XR YU A4 84168 59508 1260 1260 81648 56988 82908 5824...

Page 545: ...t Side Top right X Top right Y XR YU A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B5 51588 72828 1260 1260 49068 70308 50328 71...

Page 546: ...od for obtaining the active coordinate area using the area determination mode The default value is Auto 0 z Set the paper margin using Paper margin 162 The default value is 0 mm 0 z Set the scaling mo...

Page 547: ...ve coordinates area If there are no PS commands in the data the active coordinate area is determined by Adapted Paper Margin Set the range from 0 to 99 mm The default value is 0 mm To get the active c...

Page 548: ...ned in step 3 will be the document size If the Scaling Mode is the ACA 1 Obtain the coordinate area to be active from the HP GL data entered in accord with the area determination mode 2 As a margin ad...

Page 549: ...all two sizes A4 and A5 become possible sizes a message is displayed on the touch screen prompting the user to load A series paper If the Paper Size Setting is Auto The paper sizes three sizes A4 B5 a...

Page 550: ...enter the origin of the document and the paper are aligned and drawn If the Document Size is Auto and the Scaling Mode is ACA The hard clip setting is inactive The hard clip area is always the advance...

Page 551: ...Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Print Area Document Size Paper Si...

Page 552: ...14 Appendix 552 Appendix 14 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper Size...

Page 553: ...hine to another location contact our Customer Support Center z When the machine is operating do not subject it to shock z When closing the document cover be careful not to pinch your fingers z Do not...

Page 554: ...e Services Home screen The Screen Brightness button on the Services Home screen The use of a scrolling bar when you select an item The Browse button of the Scan to PC service Address editing operation...

Page 555: ...otes and Restrictions on the Use of the Copy Feature Copy Feature The machine does not offer the Improves Fit feature Meter Count for Dual Color and Single Color Copies Dual color and single color cop...

Page 556: ...r and then transferred to the machine and printed Text and Photos for Media Print You can use a commercially available single slot memory card reader but the operation is not guaranteed When you use a...

Page 557: ...1 7 Adobe Acrobat 8 and 9 z PDF Bridge which is provided by Fuji Xerox of the machine supports the features of PDF 1 6 such as transparent object z Set the PostScript Memory to its maximum value 128M...

Page 558: ...acity The maximum scanning capacity for one page is 216 x 356 mm For standard sizes 8 5 x 14 inches Number of Sheets for Scanning for Folder A maximum of 999 pages can be scanned for folders at one ti...

Page 559: ...z Names such as workgroup names server names and shared names on the network may not be displayed alphabetically on the list PKI Encryption and PKI Signature of Scan Files z Signature using the elect...

Page 560: ...sses and fax numbers Restrictions on Internet Explorer z When you access a URL that is sent by e mail using Internet Explorer a File Download pop up window is displayed Start the download within three...

Page 561: ...scaled down from the actual sizes z The orientation of an image displayed in thumbnail view depends on which orientation the document was stored in z If the power is cut off immediately after a scanne...

Page 562: ...you register an address on the Address Book select an address type in accordance with the service The address book entry registered with the wrong address type cannot be selected from the original se...

Page 563: ...es e mail is sent via G3 Auto For more information on the Fax Gateway feature refer to 4 Fax About Internet Fax Useful Features Sending Internet Fax to regular fax machines via a relay station in the...

Page 564: ...quent jobs will not be executed until the jobs in Standby status finish z Transmission results of Internet faxes cannot be listed on Transmission Report Job Undelivered or Transmission Report by recip...

Page 565: ...s S MIME Settings is set to No in the System Administration mode you cannot receive the confirmation result even if Read Receipts is set to On Fax Gateway Feature This feature can only be used when th...

Page 566: ...specifying the domains from which e mail can be received you automatically can reject e mail sent from other addresses For information on restricting domains from which e mail can be received refer t...

Page 567: ...tion is required z Connect the machine in an environment using IP masquerade Assigning a global IP address to the machine is not supported z Be sure to assign an exclusive e mail account to the machin...

Page 568: ...rules for the router and DHCP server you are using When access is restricted by MAC address registration on the DHCP server may be required Settings from the Control Panel Before you use the E mail s...

Page 569: ...ling Required O Incoming Fax Print Required 3 O Printing of a document in the Public Folder Job Status Secure Print Jobs More on the control panel Required O Direct Fax Direct Fax transmission Not req...

Page 570: ...may take long to output the first page z Files with multiple pages z Files with colors or saved in high resolution Retrieving Files in Folder from CentreWare Internet Services z Files in a folder can...

Page 571: ...Microsoft Windows Server 2008 R2 x64 Editions Drivers For notes and restrictions on the supported operating systems refer to our Web site before using the operating systems Restrictions on Macintosh s...

Page 572: ...erformed with the following settings an interference pattern may be created Original Type Photo Text or Photo Resolution 400 dpi or 600 dpi Internet fax profile for sending Internet faxes TIFF S z If...

Page 573: ...urity problem prohibit Direct Fax To prohibit Direct Fax contact our Customer Support Center z When you change Login Type to or from Login to Remote Accounts user information private folders and Perso...

Page 574: ...the following points when turning off the machine z When Receiving Buffer SMB is set to Spool to Memory All print data spooled within the machine memory including the data which is being printed is er...

Page 575: ...s displayed on the computer Environment for Printing via SMB z When using Windows 2000 Windows XP Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Vista or Windows 7 and the Enab...

Page 576: ...ng printed is erased The print data does not remain when the machine is turned on again However if the machine was turned off immediately after a computer instructed a print job the job may remain on...

Page 577: ...e changed printer name Turning the machine off and then on after changing the printer name activates the machine with the changed printer name If the same printer name already exists on the network th...

Page 578: ...n you attempt to set the machine to prioritize IPv6 in an environment where the Web server is started with IPv4 z In a multi prefix environment where multiple IPv6 global addresses are used data trans...

Page 579: ...and for status check and the lprm command for canceling may not be available for LPD print jobs When simultaneously operating IPv4 and IPv6 addresses with the same host When simultaneously operating m...

Page 580: ...lephone To place a call press the Energy Saver button to exit the Energy Saver mode 2 Specify the call destination z The call destination can be specified using the numeric keypad or address numbers T...

Page 581: ...stination z The call destination can be specified using the numeric keypad or address numbers The Address Book cannot be used z The call destination can be specified also with the keyboard displayed o...

Page 582: ...ame dG3 ID including spaces eCommunication mode EC or G3 SG3 Note You can set the number of character digits displayed for the recipient whether the first 40 digits or the last 40 digits For details o...

Page 583: ...busy or did not answer Auto Send The document is being re sent and the set re send times has not been exceeded Canceled The communication was terminated Check Remote Station An error caused by the rec...

Page 584: ...ine 1 Switch off the power and then switch off the main power For information on how to switch off the power and the main power refer to 2 Product Overview Power Source in the User Guide 2 Unplug the...

Page 585: ...s into place 2 6 Insert the two connectors extending from the left side of the HDD board to each slot on the machine correctly 7 Close the rear right cover 8 Tighten the two screws loosened in step 3...

Page 586: ...s that you are connected to the line ECM Error Correction Mode A type of G3 transmission ECM transmission sends the document image data in segments and retransmits segments that the remote machine rec...

Page 587: ...en sending or receiving faxes using Internet Fax Internet Fax The profiles that can be used vary with the Internet fax of the remote terminal When specifying a profile check that it can be handled by...

Page 588: ...the previous meter readings by pressing the Billing Information button Check or Maintenance Request of the Machine When a check or maintenance is required the machine sends a check or maintenance req...

Page 589: ...llows to edit From if Search Failed 209 Alternative Name for User ID 237 243 applicable lines 502 applicable paper size 503 Audio Tones 138 Auditron Mode 236 Auditron Report Copy Jobs 108 Auditron Rep...

Page 590: ...Billing Device 238 Connection Interval 136 connectivity 500 502 Connectivity Network Setup 162 consumables 54 consumables status notice by e mail 278 continuous copy 497 continuous copy speed 497 cont...

Page 591: ...78 E mail Sending When Search Failed 209 E mail Subject 191 E mail Internet Fax Service Settings 207 emulation 499 509 528 535 emulation mode 509 528 535 encryption 312 Encryption Key for Confidential...

Page 592: ...Name 170 I IEEE 802 1x Settings 180 IEEE802 3 261 Image Enhancement 144 Image Quality 143 image quality processing 50 143 image quality trouble 370 Image Rotation 158 Image Rotation Rotation Direction...

Page 593: ...cess Destination 192 Login to Local Accounts 332 Login to Remote Accounts 332 Login Type 241 login user 330 Logout Confirmation Screen 244 Low Power Mode 21 Low Toner Alert Tone 138 LPD port 265 269 L...

Page 594: ...ard Disk 110 247 P Pages per Side 158 paper capacity 504 paper color 141 paper jams 481 paper size 141 504 Paper Size Settings 148 paper size paper weight 503 Paper Supply 155 Paper Tray Attributes 14...

Page 595: ...66 Protocol to Receive E mail 181 proxy server settings 169 Proxy Server Setup 169 Pseudo Photo Gradation Mode 201 Q Quality File Size 191 Quality File Size for Retrieval 210 Quantity Display 160 R Re...

Page 596: ...r Rollers Inside the Printer 75 76 Serial Number 99 Server Name IP address 226 Service Access 242 Service Rep Restricted Operation 151 Services Home 139 Services Home Additional Features 139 setting v...

Page 597: ...nterval 199 transmission mode 501 Transmission Report 109 Transmission Report Job Deleted 145 Transmission Report Job Undelivered 109 145 transmission resolution 502 Transmission Screen 196 transmissi...

Page 598: ...598 Index Windows Server 2008 262 Windows Vista 262 Windows XP 262 X Xerox Standard Accounting 236 XPS Print Ticket Processing 187 XPS signature 324...

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Fuji Xerox DocuPrint CM505 da, Administrator'S Manual

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