FSR
PTB Installation Manual [
Page 6 of 6
]
WARRANTY POLICY
This product is warranted against failures due to defective parts or faulty workmanship for a
period of one year after delivery to the original owner. During this period, FSR will make
any necessary repairs or replace the unit without charge for parts or labor. Shipping
charges to the factory or repair station must be prepaid by the owner, return-shipping
charges, via UPS / FedEx ground, will be paid by FSR.
This warranty applies only to the original owner and is not transferable. In addition, it does
not apply to repairs done by other than the FSR factory or Authorized Repair Stations.
This warranty shall be cancelable by FSR at its sole discretion if the unit has been
subjected to physical abuse or has been modified in any way without written authorization
from FSR. FSR’s liability under this warranty is limited to repair or replacement of the
defective unit.
FSR will not be responsible for incidental or consequential damages resulting from the use
or misuse of its products. Some states do not allow the exclusion of incidental or
consequential damages, so the above limitations may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
Warranty claims should be accompanied by a copy of the original purchase invoice
showing the purchase date (if a Warranty Registration Card was mailed in at the time of
purchase, this is not necessary). Before returning any equipment for repair, please read the
important information on service below.
SERVICE
Before returning any equipment for repair, please be sure that it is adequately packed and
cushioned against damage in shipment, and that it is insured. We suggest that you save
the original packaging and use it to ship the product for servicing. Also, please enclose a
note giving your name, address, phone number and a description of the problem.
NOTE: all equipment being returned for repair must have a Return authorization (RMA) Number. To
get a RMA Number, please call the FSR Service Department (973-785-4347). Please display your RMA
Number prominently on the front of all packages.
CONTACT INFORMATION
244 Bergen Blvd.
West Paterson, NJ 07424
Phone
: (973) 785-4347 *
Order Desk Fax
: (973) 785-4207
E-mail:
Web Site:
http://www.fsrinc.com
