10. LIMITED PRODUCT WARRANTY
9. FREQUENTLY ASKED QUESTIONS
Q: What should I do if water leaks after installation?
The Frizzlife TW Series Under Sink Water Filtration System are warranted to the original
purchaser. To be free of defects in material and workmanship by FRIZZLIFE INC, FRIZZLIFE
will replace or repair components of the unit that Frizzlife has deemed to be broken within
the limits of the warranty without charge. The customer is not responsible for any freight
involved with shipping the item back for inspection and shipment of replacement for items.
Frizzlife is not liable for cost of removal, installation, transportation or any other charges in
connection with a warranty claim.
Customer must register their systems with Frizzlife within
90
days of purchase in order to
obtain a warranty. Warranty will discontinue after the unit is removed from the location
where it was originally installed. Warranty begins on the date of delivery of product to
the customer.
07
A: If once installed the system should leak, please shut off water supply firstly. If
the leaking occurs at the thread, please wrap plumber tape on the external thread.
Please contact Frizzlife customer service team for solutions if the water leakage
persists.
Q: Why TDS does not drop after filtration?
A: TDS is not a professional way to test the water quality. TDS means total
dissolved solids, for example if you put a very little salt(NaCl) into the water and test
the TDS, and you will find the result is dramatically high. Same thing, if your water is
full of minerals, the TDS is very high too. The TW Series doesn't remove any of the
minerals from water, but only stops harmful contaminants like heavy metals (Lead,
Mercury, Cadmium) and over 90% of VOCs and Cysts, and it removes greatly the
chlorine (99%) from water. Therefore, it is the reason why TDS you get is not that low
as you expect.
Warrantor: FRIZZLIFE INC
TW10/TW15/TW20 Under Sink Water Filter System
ONE YEAR LIMITED FRIZZLIFE WARRANTY
As a condition of this Limited Warranty, the owner must ensure that periodic
maintenance of the system is performed as described in the literature enclosed with
the system. Should your unit develop a defect or otherwise fail to perform in
accordance with this warranty, you should contact the retailer from whom the product
was originally purchased.
Owner’s Warranty Responsibility:
