Fritz! Box 7490 Installation And Operation Manual Download

Page: 161 / 197

The User Interface Does Not Open

FRITZ!Box 7490

161

24.2

The User Interface Does Not Open

If the FRITZ!Box user interface cannot be opened, this can
have various causes.

Work through the following steps in sequence until the error
has been resolved.

Entering http://fritz.box in the Web Browser

Enter

http://fritz.box

in the web browser instead of

fritz.box

Google Chrome, for instance, performs a Google search if the
address of the FRITZ!Box is not known and entered incom-
pletely.

Restarting the FRITZ!Box

Disconnect the FRITZ!Box from the power supply.

Wait about five seconds before reconnecting to the pow-
er supply.

Wait until the LEDs “Power / DSL” and “WLAN” (only if
wireless LAN is switched on) light up.

The FRITZ!Box is ready for operation again.

Clearing the Cache of Your Web Browser

If the web browser shows only an empty, white page, empty
the cache:

Firefox

Click the Menu button and select “History / Clear Recent
History...”.

Or click “History” in the menu bar and select “Clear Re-
cent History...”.

In the “Clear Recent History” dialog, select “Everything”,
and under “Details”, check only the “Cache” option.

Click “Clear Now”.

Summary of Contents for Box 7490

Page 1: ...FRITZ Box 7490 AVM GmbH Alt Moabit 95 10559 Berlin Telefon 030 39976 0 info avm de www avm de Installation and Operation 411298001 Installation and Operation ...

Page 2: ...ts for Operation 17 4 Connecting the FRITZ Box 19 4 1 Connecting to Electrical Power 19 4 2 Connecting to the Internet 20 4 3 Connecting to the Landline Telephone Network 24 5 Connecting a Computer with a Network Cable 26 5 1 Connecting to the Computer 26 5 2 Connecting a Network Hub or Switch 27 6 Connecting Computers with the FRITZ Box over Wireless LAN 28 6 1 Procedure for Establishing Secure W...

Page 3: ...nection for DSL 46 9 2 Internet Connection for Cable 47 9 3 Internet Connection for the Mobile Network 47 9 4 Internet Connection over LAN 1 FRITZ Box as a Router 48 9 5 Internet Connection over Wireless LAN 50 9 6 Surfing the Net 50 10 Connecting Telephones and Other Terminal Devices 51 10 1 Connecting an Analog Telephone or Terminal Device 51 10 2 Connecting ISDN Telephones and ISDN Terminal Dev...

Page 4: ... 2 Port Forwarding Making Computers Accessible from the Internet 84 14 3 Dynamic DNS Name instead of IP Address 88 14 4 Access from the Internet via HTTPS FTP and FTPS 88 14 5 Prioritization Right of Way for Internet Access 90 14 6 VPN Remote Access to the Home Network 93 14 7 Freely Selectable DNS Servers 95 14 8 DNSSEC Security for DNS Queries 95 14 9 IPv6 The New Internet Protocol 96 14 10 Mobi...

Page 5: ...ephones 136 17 2 Registering a Cordless Telephone 136 17 3 Deregistering a Cordless Telephone 136 17 4 Enabling DECT Eco 136 18 FRITZ Box Connects Network Devices 138 18 1 Network Settings in the FRITZ Box 138 18 2 Obtaining an IP Address Automatically 145 19 Connecting USB Devices to the FRITZ Box 148 19 1 Power Supply for USB Devices 148 19 2 USB Devices on the FRITZ Box 148 19 3 Using USB Devic...

Page 6: ...nection 164 24 4 Wireless LAN Connection Interrupted 165 25 Configuring FRITZ Box on the Telephone 167 25 1 Alarm 167 25 2 Do Not Disturb 167 25 3 Call Diversion 168 25 4 Switching the Wireless Network On and Off 172 25 5 Loading Factory Settings 172 25 6 Disabling and Enabling Automatic Outside Dialing 173 26 Taking FRITZ Box Out of Operation 174 26 1 Loading Factory Settings 174 26 2 Uninstallin...

Page 7: ...Box 182 28 2 Information in the Internet 182 28 3 Feedback on FRITZ Box 183 28 4 Assistance from the Support Team 184 28 5 Manufacturer s Warranty 186 Legal Notice 187 Legal Notice 187 Declaration of CE Conformity 188 Disposal Information 189 Drilling Template 190 Index 192 ...

Page 8: ...socket strips to each other Damage to electric wiring or gas or water pipes during drilling can present a significant danger Before mounting the FRITZ Box on the wall make sure that there are no electrical lines gas or water pipes located where you need to drill the holes If necessary check the site with a pipe detector or con sult with qualified experts Heat accumulation can lead to overheating o...

Page 9: ...e FRITZ Box indoors Never let liquids get inside the FRITZ Box The device contains hazardous components and should only be opened by authorized repair technicians Do not open the FRITZ Box housing Handling the FRITZ Box Insert the FRITZ Box into an electrical outlet that is easy to reach You can place the FRITZ Box on a horizontal surface or mount it on a wall For a drilling template to mount the ...

Page 10: ...ireless connections be tween the FRITZ Box and the computer position the FRITZ Box at a central location Make sure to keep sufficient distance from potential sources of interference like microwave devices or elec tric devices with large metal housings ...

Page 11: ...nted brackets mark wild cards Example Press the keys sr Seq Seq stands for a keyboard sequence Bold type emphasizes important words Example Do not leave the page without saving Blue font in the text designates links and references within this manual and addresses to be entered in the browser Example See also the information on page 11 This symbol marks useful hints and tips This symbol indicates i...

Page 12: ...es connected computers and network devices into your private home network The devices can exchange data with each other and enjoy shared access to USB hard drives USB printers and other USB devices The FRITZ Box transmits music video and im age files to suitable playback devices in the home network Settings for the FRITZ Box and for your private network are configured in an easy to use user interf...

Page 13: ...es and other analog terminal devices FON S0 RJ45 socket for connecting ISDN telephones or tele phone systems PBXs LAN 1 LAN 4 4 gigabit Ethernet ports 10 100 1000 Base T for con necting computers and other network devices like game consoles and network hubs Printer storage media UMTS HSPA modem and USB devices DSL and telephone line analog ISDN Notebook PC smartphone video TV streaming FRITZ Fon o...

Page 14: ...ess point Integrated wireless access point for connecting to wire less LAN devices that use the radio standard IEEE 802 11a IEEE 802 11b IEEE 802 11g or IEEE 802 11n in the 2 4 or 5 GHz frequency band or IEEE 802 11ac DECT base station Integrated DECT base station for connecting up to 6 cordless telephones that use the DECT standard ...

Page 15: ...less LAN of the FRITZ Box on and off Establish a wireless LAN connection using WPS see Establishing a Wireless LAN Connection Using WPS from page 28 DECT Button Register cordless telephones with the FRITZ Box see page 52 Page cordless telephones you can t find see page 136 Power DSL Internet Fixed Line WLAN Info Power DSL Internet Fixed Line WLAN Info ...

Page 16: ...ireless LAN function is enabled flashing Switching the wireless LAN function on or off Adopting the wireless LAN settings Performing WPS WPS procedure aborted More than two wireless devices are performing WPS at the same time Repeat the WPS procedure Info on The LED signals an event specified in the user interface under System Buttons and LEDs Info Display Stick Surf procedure with FRITZ WLAN USB ...

Page 17: ...adapter black one DSL adapter gray one quick guide 3 2 Requirements for Operation In order to operate the FRITZ Box you must have the follow ing an up to date web browser Some of the FRITZ Box functions can be used only with a web browser that supports HTML5 for instance Firefox version 17 or higher Internet Explorer version 9 or higher or Google Chrome version 23 or higher a connection to the Int...

Page 18: ...ac IEEE 802 11n IEEE 802 11g IEEE 802 11a or IEEE 802 11b Comput ers that do not have wireless LAN integrated can be equipped with wireless LAN support by installing a wire less LAN device like a FRITZ WLAN USB Stick for instance for connecting computers using network cables computer with a network port network adapter standard Ethernet 10 100 1000 Base T for landline telephony an analog telephone...

Page 19: ... to the power supply 1 Pick up the power supply unit included in the FRITZ Box package Use only this power supply unit for connecting to electri cal power 2 Connect the power supply unit to the socket on the FRITZ Box labeled Power 3 Plug the other end into an AC power outlet The Power DSL LED begins flashing after a few seconds to indicate that the FRITZ Box is ready for operation DSL T TEL DSL T...

Page 20: ...e How to connect the FRITZ Box depends on the type of your line Line Sockets Connecting the FRITZ Box DSL or VDSL line with landline Your landline is an analog tele phone line or an ISDN line You have a telephone socket left and a DSL splitter If you have ISDN the NTBA is also connected to the DSL splitter Read the instructions on page 21 DSL or VDSL line only without landline also IP based access...

Page 21: ...the DSL splitter If the plug on the gray end of the cable does not fit into the socket of your DSL splitter insert it into the DSL adapter gray included in the package Then insert the DSL adapter into the DSL splitter The Power DSL LED begins flashing and then lights con stantly The FRITZ Box is now ready for Internet connections over DSL If the Power DSL continues flashing read DSL Connection Not...

Page 22: ... line insert it into the gray DSL adapter included in the package Then insert the DSL adapter into the DSL or VDSL line The Power DSL LED begins flashing and then lights con stantly The FRITZ Box is now ready for Internet connections over DSL If the Power DSL continues flashing read DSL Connection Not Established on page 160 Connecting to the Cable Junction With an additional cable modem you can a...

Page 23: ...s The FRITZ Box supports UMTS HSPA modems from various manufacturers 1 Insert the USB modem into the USB port on the FRITZ Box 2 Set up the Internet connection via the mobile communi cations network see page 47 Connecting to a Router or a Network You can use the FRITZ Box at an already existing Internet ac cess To do this the FRITZ Box is connected to the router or network Connecting Using a Netwo...

Page 24: ... landlines analog telephone line ISDN line An analog telephone line is a single line with one telephone number ISDN lines have three or more telephone numbers Connecting to the Analog Line Analog telephone line 1 Insert the long gray end of the DSL telephone cable in the socket on the FRITZ Box labeled DSL TEL 2 Insert the short black end of the cable into the landline socket for your line If the ...

Page 25: ...FRITZ Box labeled DSL TEL 2 Insert the short black end of the cable into a socket S0 interface on your ISDN NTBA If the plug on the cable does not fit into ISDN NTBA use the black adapter included in the FRITZ Box package DSL T TEL DSL TEL FON1 FON1 FON2 FON2 LAN1 LAN1 LAN2 LAN2 LAN3 LAN3 LAN4 LAN4 Power Power FONS0 FONS0 WLA N WPS DECT Info WLAN Fixed Line Internet Power DSLL ...

Page 26: ...e FRITZ Box Connecting a computer using a network cable 1 Insert the network cable included in the package into the LAN port of the computer You can also use any other network cable For more in formation see page 180 2 Insert the free end of the cable into a LAN socket on the FRITZ Box Now the FRITZ Box and the computer are connected with each other DSL T TEL DSL TEL FON1 FON1 FON2 FON2 LAN1 LAN1 ...

Page 27: ...e uplink port of the network hub or network switch You can also use any other network cable For more in formation see page 180 2 Insert the free end of the cable into a LAN socket on the FRITZ Box The FRITZ Box and the network hub are now connected with each other DSL T TEL DSL TEL FON1 FON1 FON2 FON2 LAN1 LAN1 LAN2 LAN2 LAN3 LAN3 LAN4 LAN4 Power Power FONS0 FONS0 WLAN WPS Info WLAN Fixed Line Int...

Page 28: ... Using WPS With WPS connecting a wireless device with the FRITZ Box is quick and easy Requirements The wireless device must support WPS Establishing a Connection in Windows 8 1 8 7 Vista or XP Here is how to establish a wireless connection with WPS on a computer with Windows 8 1 8 7 Vista or XP 1 If the WLAN LED on the FRITZ Box is off press the WLAN button briefly The wireless radio network of th...

Page 29: ...nfigured name of the wireless LAN radio net work is FRITZ Box Fon WLAN 7490 4 Click Connect The field for the network key appears along with the in formation that you can establish the connection by pressing a button on the router 5 For this step you have two minutes Press the WLAN button on the FRITZ Box and hold it down until the WLAN LED begins flashing The wireless LAN connection will be estab...

Page 30: ...the FRITZ Box will be switched on 2 Use your wireless device to search for wireless networks at your location See the documentation of the wireless LAN device for in structions on how to do this 3 Select the wireless radio network of the FRITZ Box and start connecting with WPS 4 For this step you have two minutes Press the WLAN button on the FRITZ Box and hold it down until the WLAN LED begins fla...

Page 31: ...ftware on your wireless device In Windows 8 1 8 and 7 for instance click the wireless LAN symbol in the task bar 3 Select the wireless radio network of the FRITZ Box The preconfigured name of the wireless LAN radio net work is FRITZ Box Fon WLAN 7490 4 Click Connect 5 Enter the network key of the FRITZ Box in the wireless LAN software The preset network key is printed on the underside of the FRITZ...

Page 32: ...ted with the FRITZ Box 1 Start a web browser on your computer 2 Enter fritz box in the address line of the browser The FRITZ Box user interface opens Entering the address fritz box in the browser If the user interface does not open see the instructions on re solving errors in The User Interface Does Not Open from page 161 7 2 Overview FRITZ Box at a Glance All important information about the FRITZ...

Page 33: ... the following information is dis played here the name you assigned for your FRITZ Box see page 156 the availability of a new FRITZ OS version for your FRITZ Box see page 45 In the middle area of the window information is presented about connections interfaces and configured convenience functions In the lower area of the window you see the last telephone calls conducted the list of connected devic...

Page 34: ...ced view additional settings options appear un der various menus and commands The expanded menu items contain settings for advanced users and are not re quired for daily FRITZ Box operation Fast Switching between the Views The View link in the footer of the FRITZ Box allows you to switch instantly between the standard view and the advanced view View link in the footer Combinations of various setti...

Page 35: ...tus of your FRITZ Box its Internet connection and your home network In the case of an error the diagnos tics results can help you localize and remedy any problems Starting Diagnostics 1 Open the FRITZ Box user interface see page 32 2 Select System Diagnostics 3 Click Start to start the diagnostics The diagnostics run through the various test areas For more information on test areas and test items ...

Page 36: ...o view the Energy Monitor which displays de tails on the energy consumption Energy Efficient Operation of the Wireless LAN Radio Network The WLAN module of the FRITZ Box works in Green AP mode This means it is especially energy efficient As soon as no more wireless LAN devices are connected with the FRITZ Box the energy consumption of the WLAN module is automatically reduced to a minimum Green AP ...

Page 37: ...an specify for each individual LAN port whether it should always operate with full power power mode or with reduced energy consumption green mode With green mode you can reduce the power consumption of the FRITZ Box to the level neces sary for your applications The LAN ports can be configured in the advanced view of the FRITZ Box user interface see page 34 In the Home Network Network Network Setti...

Page 38: ...ou would like to be informed about and how often these e mails should be sent and to which e mail address Available Push Services You can request push service mails about the following FRITZ Box areas and activities Push Service Information FRITZ Box info Sends you regular e mail messages with data on FRITZ Box usage and connections Answering machine Forwards recorded messages on the FRITZ Box ans...

Page 39: ...the System Push Service Push Services menu 3 To configure a push service click the Edit button 4 Configure various settings in the details The Help of the FRITZ Box user interface presents com prehensive information on the settings of each push ser vice 5 Click OK to save your settings In the help of the FRITZ Box user interface you can find detailed instructions Save settings The settings of your...

Page 40: ...If this happens by accident in some cases it may take some time before the cause is found and the wireless LAN radio network can be re stored to all FRITZ Box users in the home network Enabling the Keylock Enable the setting Buttons locked Disabling the Keylock Disable the setting Buttons locked 8 5 Saving and Restoring the FRITZ Box Settings All of the settings you configure in the FRITZ Box can ...

Page 41: ...l settings from a backup file you created with this or another FRITZ Box loaded in full to your FRITZ Box Your cur rent FRITZ Box settings will be overwritten by this function You can use the following backup files to restore settings Backup files created with the same FRITZ Box If you apply settings from a backup file created with the same FRITZ Box all settings will be restored in full Backup fi...

Page 42: ...ttings 8 6 Update Updating FRITZ OS AVM provides regular free updates for your FRITZ Box This software called FRITZ OS controls all of the FRITZ Box func tions Updates provide for maximum security for your FRITZ Box contain further developments of existing FRITZ Box functions and often also introduce new functions for your FRITZ Box Performing an Update with the Wizard A wizard is available in the...

Page 43: ...RITZ Box starts flashing The FRITZ OS update is complete when the Info LED stops flashing Performing a Manual Update In some cases it is not possible to perform an automatic up date for instance when the FRITZ Box is not connected to the Internet Then you have the option of performing an update manually Downloading the FRITZ OS File Before you can perform a manual update you must download an up to...

Page 44: ... the downloaded FRITZ OS is a newer version than the FRITZ OS currently installed Now you can copy the FRITZ OS file to the computer that is connected to the FRITZ Box for instance using a USB flash drive Performing a FRITZ OS Update 1 Open the FRITZ Box user interface see page 32 2 Enable the advanced view 3 Select System Update FRITZ OS File 4 Click the Save Settings button to save the current s...

Page 45: ...ill always be informed about the latest FRITZ OS updates for your FRITZ Box When a new FRITZ OS for your FRITZ Box was found you will be notified on the Overview page From here you can then install the FRITZ OS update new updates will not be installed automatically The service Search for updates automatically is enabled up on delivery of the FRITZ Box but you can disable it if desired The settings...

Page 46: ...he Internet connection Your Internet service provider also supplied information about the configuration of your Internet connection Always perform the Internet connection setup as described by your provider Configuring Your Internet Connection Automatically If your Internet service provider arranges for the service of au tomatically configuring your Internet connection the auto matic configuration...

Page 47: ...tion The Internet connec tion then will be established and controlled by the FRITZ Box In this operating mode all FRITZ Box functions like Internet telephony firewall are available without restriction 1 Open the FRITZ Box user interface see page 32 2 Select the Wizards entry in the menu 3 Click the Check Internet Connection Wizard and follow the instructions 9 3 Internet Connection for the Mobile ...

Page 48: ... LAN 1 FRITZ Box as a Router You can use the FRITZ Box at an already existing Internet ac cess via the LAN 1 socket To do this the FRITZ Box is connect ed to the router or network For this kind of connection the FRITZ Box can be configured as an independent router or as an IP client in the existing network Configuring FRITZ Box as a Router You can configure the FRITZ Box to work as an independent ...

Page 49: ...rk 1 Connect the FRITZ Box to the router or network with a network cable see Connecting to a Router or a Network on page 23 2 Open the FRITZ Box user interface see page 32 3 Select the Internet Account Information menu 4 Select the More Internet service providers entry from the Internet service provider drop down list 5 Select the Other Internet service provider entry from the second drop down lis...

Page 50: ...ction 1 Open the FRITZ Box user interface see page 32 2 Select the Internet Account Information menu 3 Select the Existing connection over wireless LAN entry from the Internet service provider drop down list A list of the radio networks in the vicinity is displayed 4 Select the radio network with which you want to connect the FRITZ Box 5 Enter the network key of the radio network in the Net work k...

Page 51: ...ecting ISDN Telephones and ISDN Terminal Devices Requirements ISDN terminal devices must support operation on an ISDN point to multipoint line Connecting an ISDN Telephone 1 Connect the ISDN telephone to the FON S0 port DSL T TEL DSL TEL F F FON1 FON2 LAN1 LAN2 3 3 LAN3 A LA AN N N4 4 LAN4 Power Power FONS0 WLA N WPS DEC T Info WLAN Fixed Line Internet Power DSLL FON1 ON1 FON1 FON1 FON2 FON2 FON2 ...

Page 52: ... elec trical power All other ISDN telephones will need their own power supply 10 3 Registering FRITZ Fon and Other Cordless DECT Telephones Up to six cordless DECT telephones can be registered on the FRITZ Box 1 Start the registration of your cordless telephone with a base station 2 If you are prompted to press the DECT Register or Paging button on the base station Press and hold down the DECT but...

Page 53: ...a cordless telephone registered with the FRITZ Box Requirements iPhone iOS 4 or later or Android smartphone with Google Android 2 1 or later How FRITZ App Fon Works Once it has been set up on your smartphone FRITZ App Fon remains active in the background Whenever the smartphone is connected with the FRITZ Box over wireless LAN the follow ing applies Outgoing calls are dialed using your landline at...

Page 54: ... Fon Title Bar The icon in the title bar of FRITZ App Fon indicates whether you are making calls with the smartphone via FRITZ Box Assigning Telephone Numbers Assign telephone numbers to the smartphone for calls over the FRITZ Box 1 In the FRITZ App Fon select More FRITZ Box The Telephony device display shows the name used to register the smartphone with the FRITZ Box 2 Configure the smartphone in...

Page 55: ...LAN or Wireless LAN 1 Connect the IP telephone to the FRITZ Box using a LAN cable or wireless LAN The preconfigured wireless network key of the FRITZ Box is printed on the underside of the FRITZ Box 2 Configure the IP telephone in the FRITZ Box see page 57 10 6 Connecting a Door Intercom System Door intercom systems with an a b interface can be connect ed to the FRITZ Box Read more in the FRITZ Bo...

Page 56: ...ctions like the answering machine and call diversion Automatic Configuration Some telephony providers configure the Internet telephone numbers in the FRITZ Box automatically This procedure is al so known as remote configuration Remote configuration starts right after the FRITZ Box is con nected to the Internet or right after the FRITZ Box user inter face is opened The configured Internet telephone...

Page 57: ...st of the FRITZ Box Telephone number the terminal device uses for outgoing calls to the public telephone network Numbers for incoming calls Should the terminal device ring for every call telephone or pick up fax machine answering machine Or only for calls to previously defined telephone numbers Configuring Terminal Devices 1 Open the FRITZ Box user interface see page 32 2 Select Telephony Telephon...

Page 58: ...assword see the section Using a FRITZ Box Password from page 59 For instructions on configuring FRITZ Box users see the sec tion Using FRITZ Box Users from page 61 Property FRITZ Box Password FRITZ Box User Password There is a password needed to open the FRITZ Box user inter face There are user accounts Every FRITZ Box user receives her or his own password for opening the user interface Scope of a...

Page 59: ...s of your FRITZ Box remain intact Otherwise if you lose your FRITZ Box password you will have to restore the factory settings to the FRITZ Box and reconfigure all of the personal settings for your Internet connection your telephone system and your home network see page 68 12 2 Using a FRITZ Box Password The basic method of logging in to the FRITZ Box user interface is to enter the FRITZ Box passwo...

Page 60: ...blue triangle to control basic functions of your FRITZ Box log in Changing the Password Using the Change password entry you can change the FRITZ Box password Deregistering Click Log Off here to leave the FRITZ Box user inter face Log off of the FRITZ Box user interface before you surf the web with your browser If you do not click on the FRITZ Box user interface for a period of longer than sixty mi...

Page 61: ...ame and password method in the System FRITZ Box Users Login to Home Network menu you have to set up a FRITZ Box user with the right to access the FRITZ Box settings Creating a FRITZ Box User with the Right to Access Settings 1 In the FRITZ Box user interface open the System FRITZ Box Users User menu 2 Click the Add User button 3 Enter a name a valid e mail address and a password for the new user F...

Page 62: ...he Login to the Home Network tab and se lect the Login with FRITZ Box user name and password setting Confirm your selection by clicking Apply You will be directed to the welcome screen of your FRITZ Box 8 Select your user name and enter the corresponding password to log in to the user interface of your FRITZ Box The password protection for your FRITZ Box is enabled as soon as you configure the fir...

Page 63: ...abled in the FRITZ Box for Internet access For informa tion on how to do this see the Accessing the FRITZ Box from the Internet from page 65 section 5 In the Rights area specify for each FRITZ Box user which FRITZ Box contents she or he is allowed to use For more information on rights see the section from page 64 6 Save your entries by clicking OK The FRITZ Box user account has been set up Do not ...

Page 64: ...l smart home devices A registered user cannot revoke these rights herself or himself and cannot disable her or his own account Voice messages faxes FRITZ App Fon and call list A user with these rights can open the myfritz box view There she or he can view faxes the call list FRITZ App Fon and listen to voice messages Access to NAS contents A user with this right can open the FRITZ Box user inter f...

Page 65: ...Z menu or enabled in the Internet Permit Access FRITZ Box Services menu When the MyFRITZ service is enabled this check mark is set automatically A FRITZ Box user who has been granted Internet access can use the MyFRITZ myfritz net service to access the corre sponding FRITZ Box from any location From the Internet she or he can reach only those FRITZ Box contents she or he can also access from the h...

Page 66: ...ccess Preconfigured FRITZ Box User ftpuser The first time you open the overview of user accounts under System FRITZ Box Users Users the user ftpuser is al ready listed This is because the FRITZ NAS service in which the storage media connected with the FRITZ Box are summarized can al so be accessed over the protocols SAMBA and FTP If you ac cess FRITZ NAS via Windows file sharing or an FTP client y...

Page 67: ... With the Change password entry you can change the password of the current user account Deregistering Click Log Off here to leave the FRITZ Box user inter face Log off of the FRITZ Box user interface before you surf the web with your browser If you do not click on the FRITZ Box user interface for a period of longer than sixty minutes you will be logged off automatically Disabling FRITZ Box Users Y...

Page 68: ... Box send you messages to a specified e mail address This kind of notification is available for various FRITZ Box functions see Push Services Notification Services of the FRITZ Box from page 38 When you enable the password protection of your FRITZ Box it is a good idea to enable the Forgot password service in the System Push Service menu When you have forgotten your password the FRITZ Box sends yo...

Page 69: ...rface or load your saved settings to the FRITZ Box see page 40 This concludes the reset of the FRITZ Box 12 5 Mode No login From within the home network you can operate the FRITZ Box user interface without enabling password protection This means that every user who accesses the interface of your FRITZ Box can view and change all information and settings In the No login mode your private informatio...

Page 70: ... With MyFRITZ and FRITZ NAS your FRITZ Box offers a personal cloud service in which all of your data are lo cated safely at home Data transmission is encrypted see page 75 Call list With MyFRITZ you can view the call list on the FRITZ Box from anywhere in the world Answering machine With MyFRITZ you can listen to the messages on the answering machine of the FRITZ Box from anywhere in the world FRI...

Page 71: ...t use a computer that fulfills the following requirements The computer is connected with the Internet You can access your e mail on this computer Set up the MyFRITZ account in the FRITZ Box user interface 1 Open the FRITZ Box user interface see page 32 2 Select Internet MyFRITZ 3 Select Create a new MyFRITZ account 4 Enter your e mail address If you are already configured as a FRITZ Box user see p...

Page 72: ...use and activate the account Once the account has been activated successfully you will end up back on your FRITZ Box user interface Now the FRITZ Box is registered with your MyFRITZ account On the MyFRITZ page of the FRITZ Box user interface the op tions MyFRITZ enabled for this FRITZ Box and Internet ac cess to the FRITZ Box via HTTPS enabled are selected Click Refresh status if the status of you...

Page 73: ...model 3GS or later or iPod touch 3rd genera tion or higher or iPad with iOS 5 0 or later The MyFRITZ App is available in the Google Play Store and the Apple App Store For more information on the apps from AVM go to en avm de products fritzapps During configuration your smartphone or tablet must be con nected with the FRITZ Box over wireless LAN After setup you can use the MyFRITZ App no matter whe...

Page 74: ...er ac count You will be directed to the MyFRITZ page of your FRITZ Box In this case no login to MyFRITZ is required If you logged in with the FRITZ Box password you now have access to all of the contents stored on your FRITZ Box If you logged in using the information for your FRITZ Box user account the MyFRITZ page will show those contents of your FRITZ Box to which you have access rights Multiple...

Page 75: ...s own HTTPS certificate Because this certificate does not come from a certification authority preconfigured in common browsers you have to confirm in your web browser or in the MyFRITZ App that the connection should be established nevertheless Firefox and Internet Ex plorer will remember your confirmation and refrain from showing any further warnings The HTTP protocol is used to update the IP addr...

Page 76: ...and Own Access Profiles In the FRITZ Box there are four preconfigured access pro files You can create and configure many access profiles of your own No Network Device without Access Profile Network devices that log in to the home network for the first time are automatically assigned the preconfigured Standard access profile As soon as a network device is registered in the home network you can assi...

Page 77: ...factory settings the Standard profile is allowed to do everything There are no restrictions to time or ac tivity Changeable The Standard profile can be changed Automatic assignment Network devices that register with the FRITZ Box for the first time are auto matically assigned the Standard profile Standard Unknown network devices can only receive the Standard profile Un known network devices are de...

Page 78: ...plications Changeable The Guest profile can be changed Automatic assignment Network devices that are connect ed with the FRITZ Box via the guest access receive the Guest profile Single access profile This is the only access profile available for the guest access No Budget No shared budget can be config ured in the Standard profile Property Description Limitations This profile allows unrestricted u...

Page 79: ...nline banking Setting Description Period On a timetable you define at what times the Internet connection may be used Online time For each day of the week you define how long the Internet is allowed to be used Shared budget You decide and define whether all network devices that use the same access profile must share this online time limit For the preconfig ured Standard and Guest access profiles no...

Page 80: ...locked web sites is relatively small Access to web pages entered in the blacklist is blocked If the blacklist is used no web site can be opened by entering its IP address This is also true for web sites that are not included in the blacklist For applications that address web sites directly via the IP address for instance virus scanner update software the relevant IP addresses can be released for a...

Page 81: ...f the home network see Configuring an Access Profile on page 81 Prepare the filter lists if you would like to use filter lists see Editing Filter Lists from page 82 If desired add the list of network applications see Adding Network Applications from page 83 Configuring Parental Control for Network Devices 1 Open the FRITZ Box user interface see page 32 2 Select the Internet Filters menu 3 Select a...

Page 82: ...Profile window Use the FRITZ Box Help Editing Filter Lists Requirements The Internet Filters menu is available only if you have set up the Internet connection in the FRITZ Box and already es tablished an Internet connection Limitations The Internet Filters menu is not available if you have con figured the FRITZ Box as an IP client In this case use the cor responding functions of the router whose I...

Page 83: ...s tab 4 Click 5 In the Network Application window enter the network application you would like to add to the list AVM FRITZ Box Parental Control for Windows Users In the Windows operating systems Windows 8 Windows 7 and Windows XP parental control can be also configured for each individual Windows user You will need the AVM FRITZ Box Parental Control software if multiple Windows users with differe...

Page 84: ...dersicherung 4 Select english 5 Click the exe file and save the program on your comput er Configuring Parental Control for Windows Users 1 Open the FRITZ Box siehe page 32 2 Select the Internet Filters menu 3 Select a Windows user on the Parental Control tab 4 Click the button 5 Select the access profile to be applied to the Windows user and then click OK 14 2 Port Forwarding Making Computers Acce...

Page 85: ...onds to ping inquiries from the Internet addressed to the IPv6 address of the FRITZ Box Additionally you can set up PING6 port forwarding rules for each computer in the home network since each computer has its own globally valid IPv6 address TCP UDP IPv4 Within IPv4 networks you can open the FRITZ Box firewall for the protocols TCP and UDP when en tering the port range One port can be opened for e...

Page 86: ...Here is how to determine the public IPv4 address of the FRITZ Box 1 Open any Internet page in order to establish an Internet connection 2 Open the FRITZ Box user interface and enable the ad vanced view in the user interface 3 The FRITZ Box s public IPv4 address is displayed on the Overview page in the Connections area Exposed host Open firewall completely IPv4 Within IPv4 networks you can open the...

Page 87: ...ovider re assigns the IP address The IP address may change in the process Therefore it is a good idea to use MyFRITZ or dynamic DNS so that the IP address can always be reached under the same name For more information about MyFRITZ see the chapter MyFRITZ Accessing the FRITZ Box from Anywhere on page 70 For more information about dynamic DNS see the section Dynamic DNS Name instead of IP Address o...

Page 88: ...he dynamic DNS provider in the form of an update request Then the domain name is assigned to the current IP address by the dynamic DNS provider Configuring Dynamic DNS in the FRITZ Box 1 Open the FRITZ Box user interface see page 32 2 Enable the advanced view 3 Select the Internet Permit Access menu 4 Select the Dynamic DNS page and set up dynamic DNS See the Help available in the FRITZ Box user i...

Page 89: ...or bug proof communica tion between the web server and the browser in the World Wide Web Enable this protocol to allow access to the FRITZ Box from the Internet FTP File Transfer Protocol FTP is a network protocol for transmitting files in IP net works Enable this protocol to allow access by FTP to the FRITZ Box storage media from the Internet FTPS FTP over SSL FTPS is a method for encrypting the ...

Page 90: ...s and Background appli cations Network applications and network devices are assigned to the categories using rules Real time Applications This category is suitable for applications with high demands on transmission speed and reaction times for example Inter net telephony IPTV video on demand Network applications in this category always have priori ty over other applications accessing the Internet ...

Page 91: ...rk applications are assigned to the Pri oritized applications category then they must share the available capacity Background Applications This category is suitable for applications that do not require any high transmission speed and which are not time critical for example peer to peer services or automatic updates Network applications assigned to this category are al ways treated with the lowest ...

Page 92: ...iscard low priority packets in order to ensure the trans mission of higher priority packets This technique is used whenever more packets are supposed to be sent to the Internet than the upstream transmission rate of the Internet connection allows As long as no packets are being sent from higher priority applications the full transmission rate of the Internet connection is available for low priorit...

Page 93: ... Computer LAN Computer LAN linkup VPN connections can be configured for individual remote com puters LAN LAN LAN LAN linkup VPN connections can be configured for remote networks Eight simultaneous connections FRITZ Box supports a maximum of eight si multaneous VPN connections Configuration software The configuration files for the VPN connec tions are created using a separate program The program is...

Page 94: ... Wizard that takes you step by step through the VPN configuration All of the necessary VPN settings like the encryption method and access rules are set automati cally The resulting configuration files must be imported to the terminals of the VPN tunnel At the terminal with the FRITZ Box the configuration file is then imported to the FRITZ Box The VPN parameters in these files can be adjusted manua...

Page 95: ...me System Security Exten sions As the name says this is an extension of DNS the do main name system DNSSEC ensures that both the DNS server and the informa tion returned by the DNS server are authentic or genuine Security with DNSSEC When a home user surfs the web she or he sends queries to the Internet by entering URLs in the address line of the brows er A URL is the name of a web site that is ea...

Page 96: ...ts the new IPv6 web protocol and can establish IPv6 connections IPv6 support can be switched on in the FRITZ Box user interface For simultaneous use of IPv6 and IPv4 the FRITZ Box supports dual stack and dual stack lite This means that the FRITZ Box can communicate with both IPv4 and IPv6 domains in the Internet The FRITZ Box supports native IPv6 and IPv6 with a tun nel protocol Native IPv6 means ...

Page 97: ...e FRITZ Box 1 Open the FRITZ Box user interface see page 32 2 Enable the advanced view 3 Select the Internet Account Information menu 4 Select the IPv6 page and set up IPv6 in the FRITZ Box See the Help available in the FRITZ Box user interface for more information Configuring IPv6 on the Computer You can establish connections in the IPv6 range of the Inter net only if IPv6 is installed and enable...

Page 98: ...ute upon DSL failure 1 Insert the USB modem in the USB port on the FRITZ Box 2 Open the FRITZ Box user interface see page 32 In the Internet menu the sub menu Mobile Commu nications is displayed 3 Select the setting Automatically enable the mobile con nection when the DSL connection is disrupted 4 Configure the settings for your Internet connection over the mobile communications network In the Hel...

Page 99: ...ure the FRITZ Box as a LISP router Definition and Components LISP Definition LISP Locator Identifier Separation Protocol IP protocol LISP is a protocol for the transmission of IP packets IP address pair LISP uses IP address pairs One IP address for identification which is called the EID Endpoint Identifier The EID can be the IP address of a host or an entire IP subnet One IP address for the locati...

Page 100: ...ained in the internal header of the LISP packet can be an IPv4 address can be an IPv6 address can be a public IP address can be a private non public IP address Mapping system The mapping system is responsible for allo cating the EIDs to the RLOCs ETR Egress Tunnel Router The ETR accepts IP packets whose destination IP address contained in the external header is the ETR s own RLOC ETR unpacks the L...

Page 101: ... IPv6 via IPv4 Example The encapsulation of IPv6 packets in IPv4 headers allows IPv6 web sites to be connected over IPv4 PETR Proxy ETR A PETR Proxy ETR is required for communica tion between LISP sites and non LISP sites On the LISP site it works like a LISP router on the non LISP site it works like a native IP router PITR PROXY ITR A PITR Proxy ETR is required for communica tion between LISP sit...

Page 102: ...ITR Preparations You need a LISP provider Register with a LISP provider All of the information you need to configure the FRITZ Box as a LISP router is supplied by the LISP provider Configuring a LISP Router 1 Open the FRITZ Box user interface see page 32 2 Enable the advanced view 3 Select the LISP tab 4 Enable the setting LISP support enabled 5 Enter in the fields the information you received fro...

Page 103: ...Box automatically according to a schedule It reduces the power consumption of the FRITZ Box by completely turning off the WLAN module The FRITZ Box schedule also affects any other FRITZ Box products connected in the network the FRITZ WLAN Repeater for instance the wireless transmis sion of these devices is also switched on and off in the FRITZ Box settings 1 Open the FRITZ Box user interface see p...

Page 104: ... your wireless radio network the structural conditions where you operate the wireless radio network the number of wireless devices in the vicinity of your FRITZ Box that work in the same frequency range You can extend the range of your wireless radio network with a wireless LAN repeater Or you can set up a second FRITZ Box as a wireless LAN re peater Extending a Wireless Radio Network with a Wirel...

Page 105: ...Getting Technical A wireless LAN is based on standards defined by the Institute of Electrical and Electronic Engineers IEEE These standards describe for instance the transmission speeds encryption methods and frequencies used in a wireless LAN network Data Throughput The FRITZ Box supports your choice of the standards IEEE 802 11a IEEE 802 11b IEEE 802 11g IEEE 802 11n and IEEE 802 11ac Wireless d...

Page 106: ...ndard data are transmitted in the 2 4 GHz range at a maximum gross throughput of 54 Mbit s This standard is compatible with a wide range of wireless devices However due to heavy use of the 2 4 GHz range interference is more common than in the less used 5 GHz range IEEE 802 11n This standard allows for high throughput rates and ranges The FRITZ Box supports 802 11n in the 2 4 GHz frequency band and...

Page 107: ...Box The throughput rate that can be achieved in your wireless ra dio network depends on the wireless standards used by the integrated wireless devices These wireless standards must also be set in the FRITZ Box Proceed as follows to check which wireless LAN standards are set and change them if needed 1 Open the FRITZ Box user interface see page 32 2 Enable the advanced view 3 Open WLAN Radio Channe...

Page 108: ...e following information 11n 11g In your radio network there are wireless LAN devices that are compatible with one or both of the following standards 802 11n 802 11g In this case set the wireless LAN standard for the 2 4 GHz fre quency band to 802 11n g 11g 11b In your radio network there are wireless LAN devices that are compatible with one or both of the following standards 802 11g 802 11b In thi...

Page 109: ... can be disabled in the FRITZ Box in order to reduce energy consumption without losing wire less LAN connections The Standard for Security IEEE 802 11i The WPA2 security mechanism is defined in the IEEE 802 11i standard WPA2 is an extension of the familiar security mech anism WPA Wi Fi Protected Access The main feature of the extension of WPA to WPA2 is the AES CCMP encryption process Mechanism En...

Page 110: ...s This means that interference may occur within wireless networks operated in the vicinity of such de vices Generally this has adverse effects on the transmission rate including aborted connections A channel can have a bandwidth of 20 MHz throughput of up to 216 Mbit s or 40 MHz throughput of up to 450 Mbit s Channels located directly next to each other in the 2 4 GHz band may overlap and result i...

Page 111: ... channels from 52 to 140 are kept free for higher priority users like weather radar systems If you are operating your FRITZ Box in one of these channels it mon itors the selected channel periodically for higher priority us ers and if necessary switches to a different channel Note that the FRITZ Box waits up to ten minutes as legally re quired before occupying a free channel During this period you ...

Page 112: ... the 2 4 GHz fre quency band Bandwidth Depending on which generation of the IEEE 802 11n standard is used the FRITZ Box can transport 300 to 450 Mbit s over wireless LAN Up to 1300 Mbit s are possible with the IEEE 802 11ac standard If not enough space is available in the radio spectrum to allow interference free transmission on the channel with bandwidth of 40 80 MHz the FRITZ Box au tomatically ...

Page 113: ...less LAN Channels in the 2 4 GHz Range Allocation of the Wireless LAN Channels in the 5 GHz Range Channel Frequency GHz Channel Frequency GHz 1 2 412 8 2 447 2 2 417 9 2 452 3 2 422 10 2 457 4 2 427 11 2 462 5 2 432 12 2 467 6 2 437 13 2 472 7 2 442 Channel Frequency GHz Channel Frequency GHz 36 5 18 108 5 54 40 5 20 112 5 56 44 5 22 116 5 58 48 5 24 120 5 60 52 5 26 124 5 62 56 5 28 128 5 64 60 5...

Page 114: ... book for each FRITZ Fon Click to Dial With Click to Dial you can place calls by just clicking telephone book entries with the mouse Creating a New Telephone Book Entry 1 Open the FRITZ Box user interface see page 32 2 Select Telephony Telephone Book 3 Click New Entry 4 Enter the information on the contact In the first telephone book you can also enter a quick dial number In the Help of the FRITZ ...

Page 115: ...ter the e mail address and pass word 6 Under Telephone Assignment select all FRITZ Fon cordless telephones on which you would like to use the telephone book 7 Save with OK 8 For Google contacts you can also select contact groups In the Help of the FRITZ Box user interface you can find detailed instructions The telephone book is available in the menu of the FRITZ Fon cordless telephones Synchronizi...

Page 116: ...face the call list is found in the Te lephony menu New telephone numbers can be saved to the telephone book of the FRITZ Box with a mouse click in the call list You can save the call list as a CSV file on your computer The CSV file can then be opened and edited in spreadsheet soft ware FRITZ App Ticker Brings the Call List to the Smartphone FRITZ App Ticker brings the call list from the FRITZ Box ...

Page 117: ...layback Check the answering machine from on the go Configuring an Answering Machine 1 Open the FRITZ Box user interface see page 32 2 Select Telephony Answering Machine 3 Click the Settings button to configure the first answer ing machine To configure a new answering machine click the Other answering machine link In the Help of the FRITZ Box user interface you can find detailed instructions Operat...

Page 118: ...less telephones For comprehensive instruc tions see the current FRITZ Fon manual on en avm de service manuals fritzfon Picking Up a Call from the Answering Machine If the answering machine has picked up a call and the caller has not hung up yet you can pick up the call on the tele phone 1 Press the keys s09 on the telephone 2 Pick up the handset The call will be picked up Answering machine 3 ss602...

Page 119: ...lete all messages 3 Switch answering machine on off 4 Record greetings 1 Record greeting message 2 Record announcement 3 Record closing announcement Record and select 1 Listen to all greetings announcements of the select ed type Select the desired recording by pressing 2 5 Delete greeting announcement 8 Record greeting announcement End recording by pressing 1 0 Listen to Record and select menu aga...

Page 120: ...tion and confirm by clicking Next 5 Enter the fax ID in the following format 49 30 12345 country code area code without 0 your fax number 6 Define whether the FRITZ Box forwards incoming faxes by e mail or saves them You can also enter multiple e mail addresses Use a comma to separate the individual addresses 7 Click Next 8 Select your fax number Please note The fax function accepts all calls to t...

Page 121: ...the settings of the fax function 5 Click the Help button The Help on the fax function contains instructions on how to set up automatic fax detection Sending Faxes from the User Interface 1 Set up the fax function For instructions see Configuring the Fax Function on page 120 2 Open the FRITZ Box user interface see page 32 3 Select Telephony Fax 4 Select the recipient s name and fax number from the ...

Page 122: ...A4 format it will be reduced in size 9 Click Send Fax sending begins 16 5 Call Diversion You can configure call diversion for incoming calls in the FRITZ Box Call diversion can divert all or only certain calls to any speci fied destination number Examples of call diversion settings All calls are diverted to an external telephone number All calls that arrive for a certain telephone are diverted to ...

Page 123: ...dialing rule determines which telephone number the FRITZ Box uses for outgoing calls in a certain number range for instance to the mobile network or abroad Example You have a telephone number with which you can save on calls to foreign numbers Then configure a dialing rule so that calls to foreign countries will be conducted with this telephone number Configuring Dialing Rules 1 Open the FRITZ Box...

Page 124: ...er the call block is to apply to incoming or outgoing calls 5 Enter a range of telephone numbers or a telephone num ber 6 Click OK to save the settings Call Block for Function Outgoing calls The blocked telephone number can no longer be called from the FRITZ Box Ranges of telephone numbers for in stance mobile networks can also be blocked Incoming calls The FRITZ Box will not accept calls from the...

Page 125: ...e for IP telephones It is not possible to set up Do Not Disturb for IP telephones in the FRITZ Box Fax and answering machines are disabled The Do Not Disturb setting has no effect on fax reception or the answering machines integrated in the FRITZ Box Do Not Disturb for a Single Telephone The Do Not Disturb function for an individual telephone is configured in the telephone settings 1 Open the FRIT...

Page 126: ...rm is configured and enabled 16 10 Baby Monitor The following telephones can be configured as a baby moni tor FRITZ Fon cordless telephones Telephones connected to the FON 1 or FON 2 on the FRITZ Box When a telephone is configured as a baby monitor it calls a previously specified telephone number automatically when ever the volume in the room reaches a defined level Configuring a FRITZ Fon Cordles...

Page 127: ...tor Enabled menu Configuring a Telephone at the FON Port as a Baby Monitor Here is how to configure a telephone at the FON 1 or FON 2 port 1 Press the following keys on the telephone 2 The baby monitor is enabled Place the handset near the child to be monitored 3 If the baby monitor is too sensitive set it to a lower sen sitivity The third button defines the sensitivity Eight lev els are available...

Page 128: ...ernal calls between telephones con nected to the FRITZ Box 1 Enter an internal telephone number on the telephone The internal numbers of the telephones you have con nected are listed in telephone book of the FRITZ Box us er interface 2 Pick up the handset Group Call A group call or broadcast call is an internal call that is sig naled on all telephones connected with the FRITZ Box The call is condu...

Page 129: ...xternal parties with each other Defining the Telephone Number for the Next Call Before making a telephone call you can specify whether the FRITZ Box connects the call using the landline or a certain Internet telephone number Dialing rules and telephone numbers configured for the tele phone are overridden for this call 1 Press the following keys on the telephone 2 Enter the telephone number you wou...

Page 130: ... transmitted to the other caller Three Party Conference Call Making a Three Party Conference Call 1 Connect the first call Call someone or pick up their call 2 Press the Hold button R Call 1 is on hold 3 Connect the second call Enter an internal or external telephone number When the called party accepts the call the second call is connected 4 Press the keys R3 The three party conference is set up ...

Page 131: ...Waiting Call Press the keys R0 Accepting a Waiting Call and Holding Call 1 1 Press the keys R2 2 Press the following keys on the telephone Accepting a Waiting Call and Ending Call 1 1 Hang up Call 1 is ended and your telephone rings 2 Pick up the handset You are connected with the waiting caller Function Keys Ending call 2 and switching to call 1 R1 Switching between call 1 and call 2 al ternating...

Page 132: ...press the Hold button R on the telephone Call 1 is on hold 2 Enter an internal or external telephone number When the called party accepts the call the second call is connected Alternating Here is how to switch from the active to the held call Press the keys R2 The call that was just active is put on hold and you con tinue the other call Ending the Active Call Continuing the Call on Hold 1 Hang up ...

Page 133: ...nce Functions on the ISDN Line The following convenience functions can be used when the FRITZ Box is connected to an ISDN line Explicit Call Transfer ECT on the ISDN Line ECT is a feature in the telephone network With ECT you can transfer an external telephone call to a second external party Requirements The ECT feature has to be activated for your ISDN line by your ISDN provider Transferring Call...

Page 134: ...accepts the call call 1 is connect ed 3 While you are conducting a call with the first party press the Hold button R on the telephone Call 1 is on hold 4 Enter the telephone number of the second party When the called party accepts the call the second call is connected 5 To connect the two external parties with each other press the keys R4 6 Hang up the handset Call Back on No Response CCNR Call Ba...

Page 135: ...k is enabled Deleting Call Back 1 On the same telephone press the keys Rr37r 2 Pick up the handset and hang it up again If you are awaiting multiple return calls the oldest call back will be deleted Call Tracing on the ISDN Line You can enable Tracing during a call or after the caller hangs up For more information on the tracing feature con tact your ISDN provider Enabling Tracing Press the keys R...

Page 136: ...the paging call press the DECT button on the FRITZ Box again or any button on your cordless tele phone 17 2 Registering a Cordless Telephone Read Registering FRITZ Fon and Other Cordless DECT Telephones on page 52 17 3 Deregistering a Cordless Telephone Deregister from the FRITZ Box the cordless telephones you no longer use 1 Open the FRITZ Box user interface see page 32 2 Select DECT 3 To deregis...

Page 137: ... interface see page 32 the option supports DECT Eco must be displayed for each cordless tele phone under DECT DECT Monitor The FRITZ Box must be configured as a DECT base sta tion The setting DECT enabled must be enabled under DECT Base Station in the user interface The following devices may not be registered with the FRITZ Box FRITZ DECT 200 FRITZ DECT Repeater FRITZ Box in DECT repeater mode Ena...

Page 138: ...hese settings all network devices con nected with the FRITZ Box are located in a single network The network settings can be changed and adapted to your conditions and needs But you should do so only if you are well versed in networking technology Network Overview The FRITZ Box user interface shows an overview with all of the devices and users connected with the FRITZ Box The network overview Devic...

Page 139: ...his column displays the name under which the user or the network device is known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP ad dress with which the device is integrated into the FRITZ Box network Connection The wireless LAN icon is displayed for wireless connections Properties This co...

Page 140: ...e for network devices The computers must sup port Wake on LAN and be connected with the FRITZ Box with a network cable The Wake on LAN function is also available when the devices are connected via FRITZ Powerline devices The FRITZ Box supports Wake on LAN both for IPv4 and for IPv6 connections The Start Computer button You can start the computer each time it is accessed over the Internet by clicki...

Page 141: ...v4 Address in the FRITZ Box Upon delivery the FRITZ Box is assigned the following IPv4 address 192 168 178 1 If you would like to change the IPv4 address please read through the following sections When Does It Make Sense to Change the IPv4 Address You should change the IPv4 address of the FRITZ Box if the following apply to your network You have an existing local IPv4 network one subnet with sever...

Page 142: ...server is enabled by default in the factory settings The following range of IP addresses is re served for the DHCP server in the factory settings 192 168 178 20 192 168 178 200 This IP address can be changed as needed Every time the operating system on a computer connected with FRITZ Box is started the DHCP server assigns it an IPv4 address from the IP address range of the DHCP server Only one DHC...

Page 143: ...in the same IP net work when the DHCP server is disabled you must enter the IPv4 addresses manually in the computers network settings First disable the option Obtain an IP address automatically and then enter the IP address manually in the appropriate field In the case of the preset IPv4 address of the FRITZ Box the following IPv4 addresses are available for assignment to the computers Here too ea...

Page 144: ...NSv6 server via router advertisement With this setting you specify that the FRITZ Box announc es the local DNSv6 server in the local network via router advertisement Alternatively the network devices can identify the local DNSv6 server via DHCPv6 IPv6 Settings Click the IPv6 Addresses button to configure settings for the IPv6 addresses in the local network Unique Local Addresses Communication with...

Page 145: ...tatus of the FRITZ Box e g connection status data transmission UPnP service thus allows you to monitor your FRITZ Box from a connected computer Here is how to change the UPnP settings 1 Open the FRITZ Box user interface see page 32 2 Enable the advanced view 3 Configure the UPnP settings in the Home Network Net work menu on the Programs page 18 2 Obtaining an IP Address Automatically The FRITZ Box...

Page 146: ...ime The search menu for apps ap pears Enter ncpa cpl in the search field and press En ter Entering ncpa cpl in Windows 8 2 Click the network connection between the computer and the FRITZ Box with the right mouse button and select Properties 3 Under This connection uses the following items select Internet protocol Version 4 TCP IPv4 4 Click the Properties button 5 On the General tab enable the opti...

Page 147: ...in Mac OS X 1 Select the System Preferences in the Apple menu 2 In the System Preferences window click the Net work icon 3 In the Network window select the Built in Ethernet entry from the Show list 4 Switch to the TCP IP tab and select the Using DHCP option from the Configure IPv4 drop down list 5 Click OK The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automati...

Page 148: ...e to the FRITZ Box using a USB hub with its own power supply The total current consumption of connected USB devices without their own power supply may not exceed 900 mA Check the rating plates of the connected USB devices USB devices that exceed the total current consumption of 900 mA can be connected to the FRITZ Box using a USB hub with its own power supply 19 2 USB Devices on the FRITZ Box Thes...

Page 149: ...USB devices on your FRITZ Box The FRITZ Box can not defend the USB memory from ex ternal influences This means that voltage spikes or drops like those that occur during electrical storms may lead to data losses on connected USB storage media We recommend making regular backups of the USB memory contents to avoid any losses Whenever you want to remove USB devices from the FRITZ Box go to the Home N...

Page 150: ...orage media of the FRITZ Box Home network members can access the contents of con nected USB memory and all other memory of the FRITZ Box especially conveniently with FRITZ NAS For this FRITZ NAS offers a graphic interface and allows data exchange by drag drop Read section Managing Memory with FRITZ NAS on page 155 for more informa tion Participants in the home network can use FTP software like Fir...

Page 151: ...n your home network Setting Up a USB Printer as a Network Printer Connect the USB printer to the USB port of the FRITZ Box Setting Up a USB Printer in Windows 7 Vista or XP 1 Click Start Control Panel and select the printer cate gory of your operating system Devices and Printers Windows 7 Printers Windows Vista Printers and Faxes Windows XP 2 Click the printer icon with the right mouse button and ...

Page 152: ...ortcut Windows key X and se lect Control Panel from the context menu 2 Click on Hardware and Sound and select Devices and Printers 3 In the menu bar click Add a printer 4 In the Add a printer window select The printer that I want isn t listed and then Next 5 Enable the option Add a printer using TCP IP address or hostname and click Next 6 Enter fritz box in the Host name or IP address field 7 Clic...

Page 153: ...6 Enter fritz box in the Address input field 7 In the Print Using drop down list select the printer that is connected to the USB port of your FRITZ Box 8 Click Add The USB printer has been configured and can be used as a network printer If the FRITZ Box is configured as a wireless repeater or an IP client enter here the IP address at which the FRITZ Box can be reached within the network If the pri...

Page 154: ... 9100 as the port Enter fritz box as the printer name The names of entries or menus in operating systems not de scribed above may be slightly different than the terms we use here If the FRITZ Box is configured as a wireless repeater or an IP client enter here the IP address at which the FRITZ Box can be reached within the network ...

Page 155: ...address line FRITZ NAS opens and displays the storage media enabled in the FRITZ Box 20 3 FRITZ NAS Password Protection Access to FRITZ NAS and thus to the storage media of the FRITZ Box can be protected by defining a password in the us er interface Under System FRITZ Box Users Log in to Home Network you can configure a shared password that is requested every time anyone in your home network acces...

Page 156: ...e is set up under Home Network FRITZ Box Name and appears in the following ar eas of your home network display Name of the wireless radio network SSID Name of the guest radio network SSID Name of the working group released for home network sharing Name of the media server Individualized FRITZ Box name for MyFRITZ Name of the DECT base station Push service sender name ...

Page 157: ...ousehold and control them over the Internet AVM Smart Home devices can be inserted in any outlets and connected wirelessly with the FRITZ Box All connected Smart Home devices can be configured directly at Home Network Smart Home in the FRITZ Box user interface for instance to automatically switch on and off a lamp and measure its ener gy consumption ...

Page 158: ...r guests you can configure a wireless guest access The wireless guest access is your private hotspot Features of the Wireless LAN Guest Access At the wireless guest access your guests can login with their own smartphones tablets laptops or other net work devices Guest devices can surf the Internet Guest devices have no access to your home network The guest access can be disabled automatically The ...

Page 159: ...blished 23 3 Configuring Guest Access on the LAN 4 Port For guests you can configure the network port LAN 4 as a guest access Features of the LAN Guest Access Guests can connect their laptops to the guest access with a network cable Guest devices can surf the Internet Guest devices have no access to the home network The access profile Guest is set for the LAN guest ac cess This access profile can ...

Page 160: ...blish a DSL connection Make sure the correct DSL variant annex is set in your FRITZ Box Setting the DSL Variant Annex 1 Contact your Internet service provider to find out wheth er the DSL variant Annex A or Annex B is used on your DSL line 2 Connect a computer to the FRITZ Box see page 26 3 Open the FRITZ Box user interface see page 32 4 Switch to the advanced view and choose Internet DSL Informat...

Page 161: ...entered incom pletely Restarting the FRITZ Box 1 Disconnect the FRITZ Box from the power supply 2 Wait about five seconds before reconnecting to the pow er supply 3 Wait until the LEDs Power DSL and WLAN only if wireless LAN is switched on light up The FRITZ Box is ready for operation again Clearing the Cache of Your Web Browser If the web browser shows only an empty white page empty the cache Fir...

Page 162: ...ick Clear browsing data Other Web Browsers If you use a different web browser see the Help for your browser for instructions on how to clear the cache Checking the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser the address of the FRITZ Box must be entered as an exception Check your web browser settings Firefox 1 Click the Menu button and select Options Or click ...

Page 163: ...e Help and enter the keyword network settings Other Web Browsers Check whether the use of a proxy server is enabled If so en ter fritz box as an exception in the proxy server settings For more information on the proxy settings see the Help for your web browser Configuring the Computer s Network Adapter On your computer enable the setting Obtain an IP Address Automatically for the network adapter u...

Page 164: ...ss LAN Connection If you cannot establish a wireless LAN connection between your computer and the FRITZ Box this may be due to a variety of causes Work through the following steps in sequence until the error has been resolved Switching On the Computer s Wireless LAN Adapter The wireless LAN adapter in your computer must be ready for operation On many notebooks the built in wireless LAN adapter can...

Page 165: ...e and establish a connection via wireless LAN Entering the Correct Network Key If you establish the wireless connection manually enter the correct network key which is found in the user interface of your FRITZ Box 1 Connect a computer to the FRITZ Box with a network ca ble see page 26 2 Open the FRITZ Box user interface see page 32 3 Select WLAN Security 4 Take note of the network key or click App...

Page 166: ...eneath an obstacle or a metal object like a cabinet or radiator Position the FRITZ Box and your wireless devices so that there are as few obstacles between them as possible Configuring Automatic Radio Channel Selection Configure automatic selection of the radio channel in the FRITZ Box Then the FRITZ Box will automatically select a ra dio channel with as little interference as possible 1 Open the ...

Page 167: ...the first alarm The second and third alarm can be switched on and off here in the FRITZ Box user interface see Alarm on page 126 in the menu of a FRITZ Fon cordless telephone Switching the Alarm On and Off 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again 25 2 Do Not Disturb For the lines FON 1 and FON 2 you can enable the Do Not Disturb feature Function Keys A...

Page 168: ...he handset and hang it up again Switching Do Not Disturb On and Off for FON 2 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again 25 3 Call Diversion Call diversion automatically diverts incoming calls to a previ ously specified external telephone number If your telephony provider supports this calls will be diverted by your provider Otherwise the FRITZ Box estab...

Page 169: ...ong positive acknowledgment tone 3 Hang up the handset Enabling Call Diversion for Own Telephone Number You can set up call diversion that applies only for all calls that arrive for a certain telephone number Calls for your other telephone numbers will not be diverted Here is how to configure call diversion to an external number destination number 1 Press the following keys on the telephone Type o...

Page 170: ... Call Diversion for FON 1 1 Press the following keys on the telephone Type of Call Diversion Keys immediately s21s destinationnumber s own number r delayed after 20 seconds s61s destinationnumber s own number r only when busy s67s destinationnumber s own number r Type of Call Diversion Keys immediately s21ss own number r delayed after 20 seconds s61ss own number r only when busy s67ss own number r...

Page 171: ... Pick up the handset Wait for the second long positive acknowledgment tone 3 Hang up the handset delayed after 20 seconds r421s destination num ber s only when busy r431s destination num ber s immediately when busy oth erwise delayed r441s destination num ber s Type of Call Diversion Keys immediately without ringing r412s destination num ber s immediately with ring r452s destination num ber s dela...

Page 172: ... handset 25 4 Switching the Wireless Network On and Off 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again 25 5 Loading Factory Settings 1 Press the keys r991s15901590s 2 Pick up the handset and hang it up again The factory settings are loaded Then the FRITZ Box will re start Function Keys Wireless LAN on r96s1s Wireless LAN off r96s0s All settings you made in t...

Page 173: ...rs Example Automatic Outside Dialing on FON 1 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again Automatic Outside Dialing on FON 2 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again Automatic Outside Dialing Is Call to the External Telephone Number 2345 Call to the Internal Number 2 Enabled 2345 ss2 Disabled 02345 2 Function ...

Page 174: ...eleted Re ceived faxes and messages on the answering machine will also be deleted The network key in the factory settings will be activated again The IP configuration of the factory settings will be re stored You have the option of restoring the factory settings using the FRITZ Box user interface or a telephone connected with the FRITZ Box The page 174 section describes how to restore the factory ...

Page 175: ...AS interface is opened 3 Click here with the mouse to select the data you want to save 4 Click the Copy FRITZ NAS to My Device icon in the FRITZ NAS toolbar and confirm by clicking OK The selected data are copied to a ZIP file in the down load order you specified This concludes the saving of your data from the internal mem ory of the FRITZ Box Loading Factory Settings 1 In the FRITZ Box user inter...

Page 176: ...the Windows key and the X key at the same time A menu is opened that contains all of the important functions of Windows 8 and 8 1 respectively 2 Click on the Programs and Features entry The Uninstall or change a program list shows all of the programs installed on your computer 3 Mark the AVM program you want to remove in the list 4 Click the Uninstall button The program will be removed Uninstallin...

Page 177: ...3 Click the Uninstall Change button and confirm with Continue The program will be removed Uninstalling Programs in Windows XP 1 Open start Control Panel Add or Remove Programs Make sure that the Change or Remove Programs but ton is selected in the column at left 2 Mark the AVM program you want to remove in the list of Currently installed programs 3 Click the Change Remove button The program will b...

Page 178: ...rt for connecting to the analog network or ISDN Two a b ports with RJ11 sockets for connecting two ana log terminal devices One ISDN S0 NT port S0 bus with support for ISDN terminal devices the CIP services voice telephony audio 3 1 and fax G2 G3 are supported DECT base station Four LAN ports via RJ45 sockets standard Ethernet 10 100 1000 Base T Two USB host controllers USB version 3 0 2 0 Wireles...

Page 179: ... a web browser on a connected computer Five LEDs indicate the condition of the device 27 4 Tones Busy signal 500 ms tone 500 ms pause 20 ms Ring tone 1 s tone 4 s pause 100 ms 27 5 Device Properties Dimensions W x D x H approx 245 x 55 x 175 mm FRITZ OS can be updated Conforms to CE standards Ambient conditions operating temperature 0 C 40 C storage temperature 20 C 70 C relative humidity operatio...

Page 180: ...AN DECT on one telephone registered via DECT no ac tive calls one network device connected to a LAN port no data transfer other LAN ports not in use 27 6 Cables Network Cable Yellow Illustration Use The network cable is used to connect computers and network devic es to the FRITZ Box 7490 AVM recommends using a network cable no more than 100 meters long Additional network cable is required if you w...

Page 181: ...are available from specialized vendors Replacement The network cable is a standard cable As a replacement use a standard Cat 5 network cable type STP shielded twisted pair Replacement cable is available from specialized vendors Illustration Use The DSL telephone cable connects the FRITZ Box to the DSL splitter and the analog telephone line or the ISDN line Extension You can extend one or multiple ...

Page 182: ...clicking the Help icon and the Help buttons Manual The PDF file of the manual can be opened and downloaded from the Internet at the following address en avm de service manuals fritzbox Choose your FRITZ Box 7490 and click start download The PDF is opened 28 2 Information in the Internet On its web site AVM presents comprehensive information on your AVM product Videos on the FRITZ Box Videos on man...

Page 183: ... Log stating that the feedback was sent to AVM Automatically Sending Error Reports to AVM In the case of serious errors this service generates a report on the problem that occurred and automatically sends this er ror report to AVM The error report helps improve the stability of the FRITZ OS Settings options for automatically sending error reports are located on the Contents AVM Services page of th...

Page 184: ... as follows 1 If you have questions about starting operation of your FRITZ Box please consult the following chapters again Before You Connect the FRITZ Box from page 17 Connecting the FRITZ Box from page 19 Connecting a Computer with a Network Cable from page 26 Connecting Computers with the FRITZ Box over Wireless LAN from page 28 2 If you have any problems for instance in establishing connection...

Page 185: ...at en avm de service support request your support request 1 Select the product group and your product for which you need support from the Support area You will receive a selection of FAQs 2 If you need more help click the Contact Support but ton to open the e mail support form 3 Fill out the form and send it to AVM by clicking the Sub mit support request button Our Support team will respond by e m...

Page 186: ...tions in the user manual normal wear and tear or defects in the environment of the system third party hardware or software We may at our discretion repair or re place the defective product Claims other than the right to the removal of defects which is mentioned in these terms of war ranty are not constituted We guarantee that the software conforms with general speci fications not however that the ...

Page 187: ...ty which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct or indirect errors or...

Page 188: ...dous substances in electrical and electronic equip ment The following norms were consulted to assess conformity EN 60950 1 2006 A1 2010 EN 55022 2010 EN 55024 2010 EN 301 489 1 v1 9 2 EN 301 489 6 v1 3 1 EN 301 489 17 v2 2 1 EN 300 328 V1 7 1 EN 301 406 V2 1 1 EN 62311 2008 The CE symbol confirms that this product conforms with the above mentioned norms and regulations Berlin 17 03 2014 Peter Faxe...

Page 189: ...ts contained in the package may not be disposed with household waste After use please dispose of FRITZ Box 7490 and all electronic components and devices included with delivery at a collec tion point in your local community for the disposal of electric and electronic appliances Symbol for the separate collection of electric and electronic devices ...

Page 190: ...FRITZ Box 7490 190 Drilling Template A drilling template is presented below Use the drilling template as a guide to mark the holes needed to mount the FRITZ Box on a wall ...

Page 191: ......

Page 192: ...134 call block 124 call diversion 122 168 call list 64 116 call waiting 131 CE conformity declaration 188 CLIR calling line identification restriction 130 configuration 32 connecting answering machine 51 behind modem 22 47 behind router 23 computer 26 door intercom system 55 DSL 20 electrical power 19 fax machine 51 hub switch 27 landline 24 mobile network 23 47 smartphone 53 telephone 51 to ISDN ...

Page 193: ...onnection 183 voice quality 184 wireless LAN connection 183 explicit call transfer 133 exposed host 84 F factory settings DHCP server 142 IPv4 address 141 loading by telephone 172 loading with FRITZ Box 174 fax forwarding by e mail 120 receiving 120 fax machine connection 51 features 128 feedback 183 filters for Internet use blacklist 76 editing list 82 whitelist 76 FRITZ App Fon 53 FRITZ App Tick...

Page 194: ...nternet knowledge base 183 videos 182 instructions handling 9 security 8 interfaces on the FRITZ Box 13 178 internal transfer 129 internal calls making 128 internal memory 174 Internet access 65 76 88 via mobile network 47 Internet connection configuring 46 configuring via DSL 46 over LAN 1 48 over wireless LAN 50 via cable modem 22 47 via mobile network 23 Internet protocol version 6 96 Internet ...

Page 195: ...home network 138 overview 138 remote maintenance of computer 140 wake on LAN 140 network key 31 night service 103 notice legal 187 notifications 38 O operation requirements 17 overview FRITZ Box 32 P package contents 17 paging call 136 parental control 76 password for FRITZ Box 58 password protection configuring FRITZ Box password 59 configuring FRITZ Box users 61 forgot password 68 overview 58 pe...

Page 196: ...ation package contents 17 requirements 17 storage NAS 155 streaming 150 support by e mail 185 information in the Internet 182 switch LAN network 27 switching outside dialing 173 symbols 11 T technical specifications 178 telephone connecting 51 using keyboard shortcuts 167 telephone book 114 telephone line 24 telephone number for next call 129 identification restriction CLIR 130 telephone numbers c...

Page 197: ...s 67 rights 64 user interface opening 32 overview 32 password protection 58 V videos 182 views of the user interface advanced view 34 standard view 34 VPN configuration wizard 94 user account 65 using remote access 93 VPN client 94 W wake on LAN 140 warranty 186 whitelist 76 Windows users 84 wireless auto channel 111 wireless LAN access point 14 connecting 28 extending a radio network 104 frequenc...

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Fritz! Box 7490, Installation And Operation Manual

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