1-800-672-4399
Available exclusively at
WARNINGS AND CAUTIONS
Because we care about the safety of you and your pet, we ask that you READ AND FOLLOW ALL INSTRUCTIONS AND WARNINGS before
using your new kennel. This kennel is engineered to hold pets safely and securely under normal use for many years of service. When used
properly, kennels are an invaluable tool for training and safe travel.
Improper use of this kennel may result in serious injury or even the death of your pet. Please observe the following cautions and guidelines:
• This kennel is not designed to restrain dangerous animals or aggressive dogs.
• To help prevent choking and other serious injuries, always remove all collars,
tags, leashes, harnesses and other items, such as pet clothing, before placing
the pet in the kennel.
• Pets should not be left unattended in the kennel until you are certain that
the pet will respond properly to being left in the kennel.
• Keep in mind that a pet not specifically and properly kennel trained may
attempt to escape, dig and/or chew their way out of the kennel, causing serious
harm or death to the pet.
• Consult your veterinarian or trainer to determine an appropriate training method
and length of time your pet can safely be left in the kennel. Every pet has unique
needs, so what’s right for one might not work for another.
• Do not place any other items, such as toys or food, in the kennel with your pet
unless your veterinarian or trainer says that it is safe to do so.
• Never place more than one pet in the kennel at a time. Each kennel is designed
for a specific weight range and provides enough room for only one pet to move
about comfortably.
• Do not use kennels in place of outdoor runs or long-term holding cages.
Remember that pets need time to socialize, exercise and go potty! Consult your
veterinarian or trainer to determine the appropriate amount of time that your pet
can safely and comfortably be left in their crate. Young animals, especially, should
be allowed out of their kennel for frequent potty and play breaks. Many adult
animals will tolerate kenneling during a normal workday, but a midday visit for
potty breaks and socializing with the animal is strongly encouraged. Also keep
in mind the needs of senior pets that might have less bladder or bowel control.
• Please do not allow children to play in, on or around the kennel. Keep the kennel
door closed around children to eliminate the hazard of running into hinge and
latch pins on an open door.
• Periodically inspect the plastic shell for cracks, especially after exposing the kennel
to severe shocks, changes in temperature or other harsh or challenging conditions.
• Never stack kennels with animals inside. Check and tighten the latches and screws
periodically, especially before moving your animal in the kennel.
• Discourage aggressive behavior in the kennel. Biting, chewing, licking, ramming
or pawing at either the plastic shell or metal wire parts may result in injury to the
pet or damage to the kennel.
• Be cautious by slowly closing and opening the kennel door to avoid catching
your pet’s paws, ears, tail or snout in the door hinge or latch.
• To avoid heat injury or death, never leave pets in a closed car on a hot day or
in direct sunlight. Even if it doesn’t feel hot outside, car windows can cause a
greenhouse effect, and temperatures can rise to well over 100 degrees inside
a closed car within minutes! It’s always best to be more cautious and take your
pet with you than to guess. Never place the kennel in direct sunlight or leave your
pet unattended in the kennel where there’s a chance of it being in direct sunlight
at any point in the day.
• Keep your pet’s kennel clean to maintain your pet’s hygiene. Nothing’s worse
than having to stay inside a messy kennel!
• While we are dedicated to providing the best for your pet, Chewy, Inc. is not
responsible for any loss, damage, discomfort, injury, illness, death or costs of any
kind as a result of improper use of this product, or for use of this kennel by a pet
that has not been properly trained.
KENNEL TRAVEL AND TRAINING TIPS
PROPER SIZING
First things first. Make sure you have the right size kennel for your pet, taking height and weight into
consideration. Be sure to follow the recommended weight guidelines, and make sure your pet can
stand up, turn around and lie down comfortably in the kennel.
PLAN AHEAD
Whether you’re taking a weeklong vacation or just going to the vet, don’t wait until the day of the trip to
introduce your pet to her new kennel. Kennel training starts well before any travel is involved, and some
animals will take longer than others to get used to their new spot.
POSITIVE ASSOCIATION
Your pet may have already made a negative association with pet carriers, or perhaps none at all. The trick
is to help her associate the crate with a feeling of being safe and happy. Leave the kennel out with the door
open well before any planned trip. Place some of her favorite toys or treats inside after speaking with your
veterinarian or trainer. You can also put the kennel next to you when you’re watching TV or reading, and let
your pet enjoy treats inside it. This should slowly help her feel okay about being in the kennel.
PRACTICE RUNS
Before using the kennel to take your pet someplace she doesn’t want to go, like the vet, do a practice run
and go somewhere fun. Take her on an adventure to the dog park, dog beach, a friend’s house, or even just
around the neighborhood and back so that being in the kennel isn’t a cause for her to be scared or upset.
AIR TRAVEL
When you’re traveling by plane with your pet, the number one thing to do is to contact the airline and
make sure you understand their guidelines for flying with a pet. You don’t want to have any problems
at the airport that might cause stress for your pet or might cause you to miss your flight.
470669
