38
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Range is not level.
Cannot move appliance easily. Appliance
must be accessible for service.
Oven control beeps and displays any F
code error (for example F11).
Surface element too hot or not hot enough.
Surface element does not heat.
Entire appliance does not operate.
POSSIBLE CAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the oven rack is level.
Be sure floor is level and is strong and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.
Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
Electronic control has detected a fault condition. Press CLEAR/OFF to clear the display
and stop beeping. Reprogram oven. If fault recurs, record fault number. Press CLEAR/
OFF and contact a Servicer.
Incorrect control setting. Make sure the correct control is on for the element to be used.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight
cookware. Flat pans heat better than warped pans. Cookware materials and weight of
the material affect heating. Heavy and medium-weight pans heat evenly. Because
lightweight pans heat unevenly, foods may burn easily.
No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in
this Before You Call checklist.
Incorrect control setting. Make sure the correct control is set for the surface element to
be used.
Make sure cord/plug is plugged correctly into outlet. Check circuit breakers.
Service wiring is not complete. Contact your appliance Servicer for assistance.
Power outage. Check house lights to be sure. Call your local electric company for
service.
Before You Call
Solutions to Common Problems
The ESEC Control will display “ - - “ in the digital display windows indicating that the
ESEC has a “Lockout” condition. This condition is normal when setting for a Self-
Clean mode. Wait for the Self-Clean cycle to completely finish. For complete
instructions to unlock the oven door see the Self-Cleaning instructions in this Use &
Care Manual.
ESEC displays “ - - “ message.
ESEC displays other “F”
messages with numbers.
The ESEC control constantly monitors the internal circuitry as well as several circuits
to insure they are all operating correctly. If at any time one of these systems fails, the
ESEC will immediately stop the current operation and flash an error code. Turn all
the surface control knobs to the OFF position. If the error did not clear, record the “F”
number error and contact your appliance Servicer for further assistance.
