11
TROUBLE SHOOTING
Customer service 1-888-845-7330
Problem
Solution
Rice cooker does
not turn on.
• Check to be sure the power cord is securely attached to the
rice cooker and plug is inserted firmly into outlet. Page 6
Rice is hard or under
cooked.
• Measure rice and water carefully. Use slightly more water.
Page 6
• Be sure rice is stirred thoroughly after cooking.
• Make sure the correct menu was selected. Pages 7-8
• Check to make sure the power cord is plugged in properly.
• To measure rice, always use the measuring cup provided.
Rice is soft or mushy.
• Measure rice and water carefully. Use slightly less water.
Page 6
• Make sure the correct menu was selected. Pages 7-8
• Stir rice thoroughly after cooking.
Rice becomes hard,
discolored or
develops an odor
while in ‘keep warm’
mode.
• Make sure the inner pot, temperature sensor and heating
element are free from any sticky objects.
• Be sure rice was washed thoroughly before it was cooked.
Page 6
• Use ‘keep warm’ function for shorter length of time.
Frigidaire replacement parts
Part number
Measuring cup
16563
Steam basket
16564
Soup ladle
16565
Rice scoop
16566
Power cord
16567
Inner pot
16568
To order replacement parts in the U.S.A and Mexico, visit us online at www.frigidaire.com/professional
To order replacement parts in Canada, visit us online at www.frigidaire.ca. Or call us at 1-888-845-7330
Hours:
Call Monday-Friday, 9 am-8:30 pm EST; Saturday and Sunday, 11am-7.30 pm EST.
(Please call the same number for answers to problems or questions.)
For pricing, see our website www.frigidaire.com/professional or call 1-888-845-7330
