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BEFORE YOU CALL
Visit our web site at
www.frigidaire.com
1-800-944-9044
(United States)
1-800-265-8352
(Canada)
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is
not making any
ice.
• Ice maker power switch
is Off.
• Ice maker has small
cube caught in
mechanism.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Turn power switch to On (“I”) position.
• Remove small cube from ice maker. The
ice and water filter cartridge may be
clogged. Replace filter cartridge.
• Turn off household water line valve.
Remove valve. Ensure that valve is not
a self-piercing saddle valve. Clean valve.
Replace valve if necessary.
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you
expect.
• Check to see if water
dispenser is dispensing
slower than normal.
• Freezer control is set
too warm (freezer ice
maker).
• The ice maker produces approximately
four pounds of ice every 24 hours
depending on usage conditions.
•
If it is, replace the ice and water filter
cartridge.
• Set freezer control to colder setting to
improve performance of the ice maker
(freezer ice maker). Allow 24 hours for
temperature to stabilize.
Ice maker
will not stop
making ice.
• Ice maker wire signal arm
is being held down by
some item in the freezer.
• Move item and release wire signal arm.
Remove any ice cubes that are frozen
together over the wire signal arm.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough.
• Ice cubes are hollow
(partially frozen cubes
with water inside).
• Freezer control is set
too warm.
• Remove ice container and discard ice from
container. Ice maker will produce fresh supply.
•
The ice and water filter cartridge may be
clogged. Replace filter cartridge.
• Set freezer control to colder setting. Allow
24 hours for temperature to stabilize.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not
level. It rocks on the
floor when moved
slightly.
• Refrigerator is
touching a wall or
cabinet.
• Close both doors gently.
•
Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a sagging
or sloping floor.
•
Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a sagging
or sloping floor.
Drawers are
difficult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers
slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on
track.
• Clean drawer, rollers, and track. See Care
& Cleaning.
